Cambiar Plan de DID (Changing DID Billing Plan) - VoIP.ms Wiki

Cambiar Plan de DID (Changing DID Billing Plan)

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VoIP.MS permite cambiar el tipo de plan que tiene asignado a cada DID en su cuenta, ya sea USA o Canada. Esto lo puede hacer en cualquier momento desde su portal sin necesidad de contactar al soporte técnico.

Note: Usted puede cambiar el plan de su número solamente 1 vez al mes.


Contents


Cómo cambiar el plan de su DID

Para hacer esto, primero tiene que ingresar a su Portal, después puede encontrar esta opción en el menú DID Numbers>> DID Billing


Plan1.jpg


Si hace click en el botón "Modify", podrá ver una página con 2 secciones diferentes:

First you can see the information of the current plan of your DID number, per example:

Plan3.JPG

Immediately, you can see the information of the new plan of your DID number, per example:

Plan4.JPG

At the bottom of this page you have button "Update Incoming Billing Plan for DID number XXXXXXXXXX now", however notice if you click on it this action implies the following:

1) The change of the billing plan of your DID number will take effect immediately.

2) The new billing date of the new billing plan of your DID will be reset to today's date, and

3) The system will charge you again today with the new monthly rate of the new billing plan( check next section to clarify ).

How the Charges are applied when you Change the Billing Plan of your DID number

VoIP.ms offer 2 different billing plans for your USA and Canada DID numbers: Per Minute and Flat Rate ( for Residential usage ), it means there are 2 different possibilities of changing:

A) Per Minute to Flat Rate, in this case the system will charge you on the same date the monthly fee of the new billing plan.

B) Flat Rate to Per Minute, in this case the system will not charge you for this plan modification. On the next billing date of the DID the number will be charged according to the per minute monthly fee. However notice, once this change is done the system will start charging you calls according the per minute rate.

IMPORTANT NOTE: If for any reason the system does not allow you to change the Billing plan of your DID number, you need to contact the
                support staff of VoIP.ms in order to change the plan.
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