Bria Teams - VoIP.ms Wiki

Bria Teams

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(Service Settings using SIP TLS/SRTP)
(Service Settings using SIP TLS/SRTP)
 
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==== Service Settings using SIP TLS/SRTP ====
==== Service Settings using SIP TLS/SRTP ====
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  '''IMPORTANT''': This section is optional. It explains in detail how to use encrypted traffic in the device. If you are not certain on how encrypted traffic works, or the benefits of encrypting SIP traffic, please contact technical support for more information.
  '''IMPORTANT''': This section is optional. It explains in detail how to use encrypted traffic in the device. If you are not certain on how encrypted traffic works, or the benefits of encrypting SIP traffic, please contact technical support for more information.
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For more information on how to enable encrypted traffic for the main account, please click on [[Call_Encryption_-_TLS/SRTP#Activate_This_Option_on_Your_Main_Account | Main account]] or more information on how to enable encrypted traffic for the sub-account [[Call_Encryption_-_TLS/SRTP#Activate_This_Option_on_Your_Sub_Account | sub account]]
For more information on how to enable encrypted traffic for the main account, please click on [[Call_Encryption_-_TLS/SRTP#Activate_This_Option_on_Your_Main_Account | Main account]] or more information on how to enable encrypted traffic for the sub-account [[Call_Encryption_-_TLS/SRTP#Activate_This_Option_on_Your_Sub_Account | sub account]]
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In order to use the SIP TLS/SRTP call encryption, you need to activate this option into all sub-accounts of your team members, under '''advanced options''': '''Encrypt sip traffic''' when you edit or create a sub-account.
In order to use the SIP TLS/SRTP call encryption, you need to activate this option into all sub-accounts of your team members, under '''advanced options''': '''Encrypt sip traffic''' when you edit or create a sub-account.

Latest revision as of 15:12, 18 March 2020

BriaTeams

Bria Teams is a softphone that helps you gain productivity by streamlining all team communications into one application. It has all the tools you need in one interface, across your devices and can be managed by one simple dashboard.

Bria Team's App client is available on Windows 10+, Mac 10.13+, Android 5.0+ and IOS 11+

Contents


In order to allow each member of your team to make outgoing calls and receive calls you need to create a sub account for each of them, then link each one to a specific member of your team.

When you complete your Bria Teams registration. You will have access to your Bria Teams's dashboard. You will be invited to create an access for each members of your team at the first part.

For this wiki, we skip this part, and we will not create any other team member, you will be able to create them later.


Configure your team

Set your codecs

The first of the configuration, we will need to specify the default codec, for all your devices. When you use the softphone on your Desktop, on your Mobile (by using your WiFi internet or mobile data) a specific codec may be use.

The allows codec needs to reflect your VoIP.ms sub-accounts parameters that you plan to use with your team. This settings can be found when you edit or create a sub account and expend the "Advanced Options" section. This will be "Allowed Codecs".




In your Bria Teams dashboard, click on "Settings and Preferences" where the upper navigation bar.

BriaTeams SettingsPref.png

Edit the codec part by clicking on the BriaTeams SetGear.png "Gear" button. Then edit the AUDIO CODECS part.

We suggest using G.711u as the primary and uncheck unwanted codecs. If you want to choose a different codec, such as G.729 for mobile cellular, you need to activate it into each sub-accounts. You can select multiple codec, simply drag each codec by priority. Since is done, apply the change for each type of use. (Upper right devices, Desktop, Mobile Cellular, Mobile Wifi or the button NEXT at the bottom.)

When is finish, press the button close BriaTeams closebtn.png.

BriaTeams SettingsCodecs.png


Create a Voice Configuration

Add a new Voice Service

Now you will need to add VoIP.ms as your Voice service provider.

Click on "Voice and Video" where the upper navigation bar.

BriaTeams VoiceVideo.png


Now click on BriaTeams AddVoicebtn.png or BriaTeams AddPhonebtn.png

BriaTeams BriaTeams AddVoiceConfig.png

Click on the right option, "Select From Providers".

BriaTeams VoiceVideo SelectProviders.png

You will find "VoIP.ms" in the list.

BriaTeams VoiceVideo SelectProvidersVoIPms.png


Configure your service settings

In this panel, you will need to specify some general information that will be used for every team member profile.

BriaTeams VoiceVideo SelectProvidersVoIPmsSIP.png
  • Service Label: Only for your own purposes to be able to associate this profile to your team. (Per instance: MyTeamName)
  • Domain: This is your VoIP.ms PoP server, that you will use to register every user of your team. (This needs to match with your DID to be able to receive incoming calls.)
  • Port: 5060 (alternative port may be: 5080 or 42872)
  • Register with domain and receive calls: [CHECKED]
  • Transport: Automatic
  • Keep Alive: Enabled
  • Voicemail: Voicemail Number: *97
  • Service Options: [CHECKED] This voice service requires an authorization username for each voice account.

Service Settings using SIP TLS/SRTP


IMPORTANT: This section is optional. It explains in detail how to use encrypted traffic in the device. If you are not certain on how encrypted traffic works, or the benefits of encrypting SIP traffic, please contact technical support for more information.

These devices are compatible with TLS, however, some settings need to be adjusted to have it working. This section will be assuming that your SIP account is already enabled to use TLS, if you have not enabled it yet, please follow these instructions before going further:

For more information on how to enable encrypted traffic for the main account, please click on Main account or more information on how to enable encrypted traffic for the sub-account sub account


In order to use the SIP TLS/SRTP call encryption, you need to activate this option into all sub-accounts of your team members, under advanced options: Encrypt sip traffic when you edit or create a sub-account.

If you have already configured your voice and wish to activate traffic encryption, activate the option into each sub-account the SIP Traffic encryption and only select TLS in transport and activate SRTP into the Bria portal.

BriaTeams VoiceVideo SelectProvidersVoIPmsSIPTLS.png
  • Service Label: (only for your own purposes to be able to associate this profile to your team.) (Per instance: MyTeamName)
  • Domain: Is your VoIP.ms PoP server, that you will use to register every user of your team. (This needs to match with your DID to be able to receive incoming calls)
  • Port: 5061 (alternative port may be: 5081 or 42873)
  • Register with domain and receive calls: [CHECKED]
  • Transport: TLS
  • SRTP: Enabled
  • Keep Alive: Enabled
  • Voicemail: Voicemail Number: *97
  • Service Options: [CHECKED] This voice service requires an authorization username for each voice account

Set Service Compatibility Options

Click on the tab "Service Compatibility Options" and under "Port ranges" [CHECK] the box of Restrict Port ranges used for RTP audio. Then indicate these RTP audio ports range.

BriaTeams VoiceVideo SelectProvidersVoIPmsSIPSrvOpts.png
  • Min: 10001
  • Max: 20000

Then click on BriaTeams SaveAndCloseebtn.png

Team members

Link a sub-account and profile to a team member

In this part you will need to associate your team members, to your profile and configure each of them.

Go to "Team members" tab, in the upper navigation menu.

BriaTeams TeamMembers.png

Click on one of your team members and then on the left, "Add Voice Account" BriaTeams AddVoiceAccount.png.

Select the Voice service that you've just created. (Per instance: MyTeamName)

BriaTeams TeamMembersEdit.png
  • SIP USERNAME: Your extension sub-account username
  • AUTHORIZATION USERNAME: Your extension sub-account username
  • SIP/VOICE PASSWORD: This is your sub-account password.
  • CALL DISPLAY: Is your Outbound Caller ID Name. (Note: We suggest entering it in capital letters, and no longer than 15 characters, without special characters such as dots, commas or apostrophe.)

Then click on BriaTeams SaveAndCloseebtn.png

Note: You need to have one sub account PER members/seats.

Install your softphone to your team member

When you create a new member with his email address, they will receive a link in order to download and install the softphone. Then they will need to follow the instructions. A new password will need to be created by them using the email address that you used to create the member.

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