Acrobits - Wiki

Check out our YouTube channel to watch our simple tutorials that will help you set up most of our features.


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Revision as of 19:15, 25 May 2023 by Joseanmont (Talk | contribs)
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  • Acrobits logo horizontal.png
  • Simplify the way you communicate, whether you’re in the office or on the go. Acrobits Softphone and Groundwire give you the flexibility you need. Available on both the App Store and Google Play.

    Visit: to download.

    Configuration Details

    • Start the Acrobits App
    • Once the Acrobits App has started, click on New SIP Account to start the configuration.
    Acrobits 1.jpg

    • You will see at the list, select it

    Acrobits 2.jpg

    You will need to fill the information for your account:

    • Username: Your Main account or sub account username (six digit number) E.G 123456 / 123456_XX (the underscore has to be used for sub-accounts)
    • Password: The password you set for the account / sub account
    • Domain: One of multiple servers, you can choose the one closest to your location

    Finally click on the "Save" button and you will be able to start using on the Acrobits App.

    Acrobits 3.png

    In the advanced settings if you would like to setup your Display Name, for your outbound caller ID Name there is some requirements.

      - We suggest entering your outbound Caller ID Name must be in capital letters. This will appears more clearly/visible on some devices.
      - You must NOT use any special characters, they will not be displayed. 
      - Some of regular Canadian providers will not show more than 15 characters. We suggest shrinking or adapt your caller ID. 
      - Spaces are allowed in a caller id name.

    If you need assistance during the configuration don't hesitate to contact support.
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