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		<updated>2026-08-04T02:22:18Z</updated>
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				<updated>2021-07-16T15:58:09Z</updated>
		
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				<updated>2021-07-16T15:54:54Z</updated>
		
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				<updated>2021-07-15T18:59:58Z</updated>
		
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				<updated>2021-07-15T18:59:33Z</updated>
		
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				<updated>2021-07-15T18:59:04Z</updated>
		
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				<updated>2021-07-15T18:58:39Z</updated>
		
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				<updated>2021-07-12T19:40:02Z</updated>
		
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				<updated>2021-07-12T19:38:59Z</updated>
		
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				<updated>2021-07-12T19:28:50Z</updated>
		
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				<updated>2021-07-01T14:07:03Z</updated>
		
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				<updated>2021-07-01T14:06:37Z</updated>
		
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				<updated>2021-06-28T17:00:12Z</updated>
		
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				<updated>2021-06-28T16:56:16Z</updated>
		
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				<updated>2021-06-24T16:20:54Z</updated>
		
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				<updated>2021-06-24T16:20:23Z</updated>
		
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				<updated>2021-06-23T17:06:26Z</updated>
		
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				<updated>2021-06-15T17:59:55Z</updated>
		
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				<updated>2021-06-15T17:47:13Z</updated>
		
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				<updated>2021-06-15T17:46:32Z</updated>
		
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				<updated>2021-06-15T17:17:19Z</updated>
		
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				<updated>2021-06-15T17:16:23Z</updated>
		
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		<id>https://wiki.voip.ms/article/Blog</id>
		<title>Blog</title>
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				<updated>2021-05-31T16:49:46Z</updated>
		
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&lt;div&gt;{| width=&amp;quot;100%&amp;quot;&lt;br /&gt;
|- valign=&amp;quot;top&amp;quot;&lt;br /&gt;
|&lt;br /&gt;
=== A ===&lt;br /&gt;
* [https://wiki.voip.ms/article/Back_to_Basics_-_What_is_an_ATA%3F ATA: Back to Basics, what is an ATA?]&lt;br /&gt;
* [https://wiki.voip.ms/article/Ways_to_Hold_Effective_Conference_Call_Meetings Audio Conference: Ways to Hold Effective Conference Call Meetings]&lt;br /&gt;
* [https://wiki.voip.ms/article/3_Benefits_of_VoIP_Conference_Call Audio Conference: 3 Benefits of VoIP Conference Call]&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== B ===&lt;br /&gt;
* [https://wiki.voip.ms/article/VoIP_%E2%80%93_Bring_Your_Own_Device_(BYOD) BYOD: VoIP – Bring Your Own Device (BYOD)]&lt;br /&gt;
* [https://wiki.voip.ms/article/5_Most_Used_Features_of_VoIP.ms_for_Businesses_and_How_to_Configure_Them Business: 5 Most Used Features of VoIP.ms for Businesses and How to Configure Them]&lt;br /&gt;
* [https://wiki.voip.ms/article/Instantly_Boost_Your_Customer_Experience,_Allow_Your_Customers_To_Text_You Boost Your Customer Experience, Allow Your Customers to Text You]&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== C ===&lt;br /&gt;
* [https://wiki.voip.ms/article/What_Is_CNAM_and_How_to_Leverage_It_for_Your_Business%3F CNAM: What Is CNAM and How to Leverage It for Your Business?]&lt;br /&gt;
* [https://wiki.voip.ms/article/3_Reasons_Why_Cloud_Computing_Is_Necessary_For_Your_Business Cloud: 3 Reasons Why Cloud Computing Is Necessary for Your Business]&lt;br /&gt;
* [https://wiki.voip.ms/article/Cloud_Communications_%E2%80%93_Increasing_Customer_Acquisition_and_Retention_for_Startups Cloud: Cloud Communications – Increasing Customer Acquisition and Retention for Startups]&lt;br /&gt;
* [https://wiki.voip.ms/article/Why_Moving_to_Cloud_Improves_Business_Communication%3F Cloud: Why Moving to Cloud Improves Business Communication?]&lt;br /&gt;
* [https://wiki.voip.ms/article/Why_it_is_the_right_time_to_move_to_cloud-based_phone_system%3F Cloud: Why it is the right time to move to a cloud-based phone system?]&lt;br /&gt;
* [https://wiki.voip.ms/article/How_to_Improve_Your_Customer_Experience_with_Custom_Music_on_Hold%3F Customization: How to Improve Your Customer Experience with Custom Music on Hold?]&lt;br /&gt;
* [https://wiki.voip.ms/article/5_Examples_of_How_to_Use_Custom_Music_on_Hold_in_Your_Business Customization: 5 Examples of How to Use Custom Music on Hold in Your Business]&lt;br /&gt;
|- valign=&amp;quot;top&amp;quot;&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== D ===&lt;br /&gt;
* [https://wiki.voip.ms/article/Direct_Inward_System_Access_(DISA) DISA: Direct Inward System Access (DISA)]&lt;br /&gt;
* [https://wiki.voip.ms/article/Deep_Dive_into_North_American_Numbering_Plan Deep dive into North American Numbering Plan]&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== E ===&lt;br /&gt;
* [https://wiki.voip.ms/article/Understanding_VoIP_Encryption_%E2%80%93_SIP-TLS_%26_SRTP Encryption: Understanding VoIP Encryption – SIP-TLS &amp;amp; SRTP]&lt;br /&gt;
* [https://wiki.voip.ms/article/Enhanced_911_and_VoIP E911: Enhanced 911 and VoIP]&lt;br /&gt;
* [https://wiki.voip.ms/article/Kari%27s_Law_and_Ray_Baum_Act E911: Kari's Law and Ray Baum Act]&lt;br /&gt;
* [https://wiki.voip.ms/article/VoIP.ms_Essentials_to_Work_from_Home Essentials: VoIP.ms Essentials to Work from Home]&lt;br /&gt;
* [https://wiki.voip.ms/article/Back_to_Basics_-_What_is_Elastic_SIP_Trunking Back to Basics: Elastic SIP Trunking]&lt;br /&gt;
* [https://wiki.voip.ms/article/E911_vs._Traditional_911_%E2%80%93_How_Does_It_Differentiate%3F: E911 vs. Traditional 911]&lt;br /&gt;
* [https://wiki.voip.ms/article/What_Is_ENUM%3F: ENUM, What is ENUM?]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== F ===&lt;br /&gt;
* [https://wiki.voip.ms/article/Fax_over_IP_(FoIP)_using_T.38_Protocol Fax: Fax over IP (FoIP) using T.38 Protocol]&lt;br /&gt;
* [https://wiki.voip.ms/article/Sending_Faxes_via_Email_with_VoIP.ms Fax: Sending Faxes via Email with VoIP.ms]&lt;br /&gt;
|- valign=&amp;quot;top&amp;quot;&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== G ===&lt;br /&gt;
* [https://wiki.voip.ms/article/5_Advantages_that_VoIP_has_over_Traditional_Phone_Services General: 5 Advantages that VoIP has over Traditional Phone Services]&lt;br /&gt;
* [https://wiki.voip.ms/article/The_Benefits_of_a_Pay-as-You-Go_VoIP_Provider General: The Benefits of a Pay-as-You-Go VoIP Provider]&lt;br /&gt;
* [https://wiki.voip.ms/article/5_Key_Features_for_Businesses General: 5 Key Features for Businesses]&lt;br /&gt;
* [https://wiki.voip.ms/article/4_Tips_for_IT_Professionals_Migrating_into_VoIP General: 4 Tips for IT Professionals Migrating into VoIP]&lt;br /&gt;
* [https://wiki.voip.ms/article/The_Importance_of_VoIP_for_Customer_Service General: The Importance of VoIP for Customer Service]&lt;br /&gt;
* [https://wiki.voip.ms/article/Innovative_Uses_of_VoIP_in_an_Office_Environment General: Innovative Uses of VoIP in an Office Environment]&lt;br /&gt;
* [https://wiki.voip.ms/article/Cold_vs_Warm_Call_Transfers General: Cold vs. Warm Call Transfers]&lt;br /&gt;
* [https://wiki.voip.ms/article/The_Advantage_of_VoIP_for_Small_Business_or_for_Entrepreneurs General: The Advantage of VoIP for Small Business or for Entrepreneurs]&lt;br /&gt;
* [https://wiki.voip.ms/article/Applications_of_VoIP_for_Multi-Location_Businesses General: Applications of VoIP for Multi-Location Businesses]&lt;br /&gt;
* [https://wiki.voip.ms/article/Role_of_VoIP_in_Healthcare General: Role of VoIP in Healthcare]&lt;br /&gt;
* [https://wiki.voip.ms/article/5_Advantages_of_Mobile_Workforce General: 5 Advantages of Mobile Workforce]&lt;br /&gt;
* [https://wiki.voip.ms/article/Ways_to_Take_the_Fear_Out_of_VoIP General: Ways to Take the Fear Out of VoIP]&lt;br /&gt;
* [https://wiki.voip.ms/article/Impact_of_5G_on_VoIP General: Impact of 5G on VoIP]&lt;br /&gt;
* [https://wiki.voip.ms/article/Key_Questions_to_Ask_When_Devising_a_Unified_Communication_Strategy General: Key Questions to Ask When Devising a Unified Communication Strategy]&lt;br /&gt;
* [https://wiki.voip.ms/article/4_Benefits_of_Unified_Communications_(UC) General: 4 Benefits of Unified Communications (UC)]&lt;br /&gt;
* [https://wiki.voip.ms/article/Voice_over_IP_(VoIP)_vs._Analog_Phone_Systems_(POTS) General: Voice over IP (VoIP) vs. Analog Phone Systems (POTS)]&lt;br /&gt;
* [https://wiki.voip.ms/article/4_Signs_You_Need_to_Make_a_Switch/Upgrade_to_a_VoIP_Phone_System General: 4 Signs You Need to Make a Switch/Upgrade to a VoIP Phone System]&lt;br /&gt;
* [https://wiki.voip.ms/article/On-Premise_vs_Hosted_VoIP%3F General: On-Premise vs. Hosted VoIP?]&lt;br /&gt;
* [https://wiki.voip.ms/article/Myths_about_VoIP General: Myths about VoIP]&lt;br /&gt;
* [https://wiki.voip.ms/article/Five_Facts_about_Voice_over_Internet_Protocol_(VoIP) General: Five Facts about Voice over Internet Protocol (VoIP)]&lt;br /&gt;
* [https://wiki.voip.ms/article/New_to_VoIP%3F_Here%E2%80%99s_how_it_works! General: New to VoIP? Here’s how it works!]&lt;br /&gt;
* [https://wiki.voip.ms/article/Is_Voice_over_Internet_Protocol_(VoIP)_Reliable%3F General: Is Voice over Internet Protocol (VoIP) Reliable?]&lt;br /&gt;
* [https://wiki.voip.ms/article/Why_Should_Companies_Move_to_Voice_over_Internet_Protocol_(VoIP)%3F General: Why Should Companies Move to Voice over Internet Protocol (VoIP)?]&lt;br /&gt;
* [https://wiki.voip.ms/article/How_to_improve_office_mobility%3F : General: How to Improve Office Mobility?]&lt;br /&gt;
* [https://wiki.voip.ms/article/Difference_Between_an_ATA,_a_Softphone,_an_IP_Phone_and_a_PBX_and_Which_is_the_Best_Option_for_You%3F General: Difference Between an ATA, a Softphone, an IP Phone, and a PBX and Which is the Best Option for You?]&lt;br /&gt;
* [https://wiki.voip.ms/article/3_Ways_VoIP_Enhances_your_Communications General: 3 Ways VoIP Enhances your Communications]&lt;br /&gt;
* [https://wiki.voip.ms/article/How_to_Create_a_Business_Phone_Number_That_is_Easy_to_Remember General: How to Create a Business Phone Number That is Easy to Remember]&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== H ===&lt;br /&gt;
* &lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== I ===&lt;br /&gt;
* [https://wiki.voip.ms/article/5_Facts_about_IVR_Every_Business_Owner_Should_Know IVR: 5 Facts about IVR Every Business Owner Should Know]&lt;br /&gt;
* [https://wiki.voip.ms/article/The_Do%27s_and_Don%27ts_of_IVR_Scripts IVR: The Do's and Don'ts of IVR Scripts]&lt;br /&gt;
* [https://wiki.voip.ms/article/Tips_for_Creating_Perfect_Welcome_Greeting IVR: Tips for Creating Perfect Welcome Greeting]&lt;br /&gt;
* [https://wiki.voip.ms/article/Benefits_of_Auto_Attendants_(IVR) IVR: Benefits of Auto Attendants (IVR)]&lt;br /&gt;
* [https://wiki.voip.ms/article/Why_You_Should_Update_the_Firmware_on_Your_IP_Phone IP Phone: Why You Should Update the Firmware on Your IP Phone]&lt;br /&gt;
* [https://wiki.voip.ms/article/Back_to_Basics:_What_is_an_IP_Phone%3F IP Phone: Back to Basics: What is an IP Phone?]&lt;br /&gt;
* [https://wiki.voip.ms/article/Instantly_Boost_Your_Customer_Experience,_Allow_Your_Customers_To_Text_You Instantly Boost Your Customer Experience, Allow Your Customers to Text You!]&lt;br /&gt;
|- valign=&amp;quot;top&amp;quot;&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== J ===&lt;br /&gt;
* &lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== K ===&lt;br /&gt;
* &lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== L ===&lt;br /&gt;
* &lt;br /&gt;
|- valign=&amp;quot;top&amp;quot;&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== M ===&lt;br /&gt;
* [https://wiki.voip.ms/article/Messaging:_Can_You_Text_Through_VoIP%3F Messaging: Can You Text Through VoIP?] &lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== N ===&lt;br /&gt;
* &lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== O ===&lt;br /&gt;
* [https://wiki.voip.ms/article/Ways_to_Stay_Connected_During_a_Power_Outage Power Outage: Ways to Stay Connected During a Power Outage]&lt;br /&gt;
|- valign=&amp;quot;top&amp;quot;&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== P ===&lt;br /&gt;
* [https://wiki.voip.ms/article/Back_to_Basics_%E2%80%93_What_is_a_PBX%3F PBX: Back to Basics – What is a PBX?]&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== Q ===&lt;br /&gt;
* &lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== R ===&lt;br /&gt;
* [https://wiki.voip.ms/article/How_to_Prevent_Robocalls_with_Nomorobo%3F Robocalls: How to Prevent Robocalls with Nomorobo?]&lt;br /&gt;
* [https://wiki.voip.ms/article/The_Benefits_of_Ring_Groups Ring Groups: The Benefits of Ring Groups]&lt;br /&gt;
* [https://wiki.voip.ms/article/5_Most_Used_Features_of_VoIP_for_Residential_and_How_to_Configure_Them Residential: 5 Most Used Features of VoIP for Residential and How to Configure Them]&lt;br /&gt;
* [https://wiki.voip.ms/article/Back-to-Basics:_What_Are_Communication_REST_APIs%3F Back to Basics: What Are Comunication REST APIs?]&lt;br /&gt;
|- valign=&amp;quot;top&amp;quot;&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== S ===&lt;br /&gt;
* [https://wiki.voip.ms/article/How_to_Leverage_Sequences_Feature Sequences: How to Leverage Sequences Feature]&lt;br /&gt;
* [https://wiki.voip.ms/article/How_to_Make_the_Move_from_ISDN_to_SIP%3F SIP: How to Make the Move from ISDN to SIP?]&lt;br /&gt;
* [https://wiki.voip.ms/article/Now_is_the_Right_Time_to_Move_from_PRI_to_SIP! SIP: Now is the Right Time to Move from PRI to SIP!]&lt;br /&gt;
* [https://wiki.voip.ms/article/5_Benefits_of_SIP_Trunking SIP: 5 Benefits of SIP Trunking]&lt;br /&gt;
* [https://wiki.voip.ms/article/Back_to_Basics,_What_is_a_Softphone_and_How_to_Leverage_It%3F Softphone: Back to Basics, What is a Softphone and How to Leverage It?]&lt;br /&gt;
* [https://wiki.voip.ms/article/3_Key_Features_to_Enhance_the_Security_of_Your_Voip.Ms_Account Security: 3 Key Features to Enhance the Security of your VoIP.ms Account]&lt;br /&gt;
* [https://wiki.voip.ms/article/What_is_are_SBCs_(Session_Border_Controllers)_and_what_are_their_benefits%3F What Are SBCs (Session Border Controllers) and What Are Their Benefits?]&lt;br /&gt;
* [https://wiki.voip.ms/article/Benefits_of_SMS/MMS_Campaigns_vs._Email_Marketing Benefits of SMS/MMS Campaigns vs. Email Marketing]&lt;br /&gt;
* [https://wiki.voip.ms/article/How_to_Generate_Leads_with_SMS/MMS%3F How to Generate Leads with SMS/MMS?]&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== T ===&lt;br /&gt;
* [https://wiki.voip.ms/article/Benefits_of_Having_a_Toll-free_Number_for_Your_Business Toll-Free: Benefits of Having a Toll-free Number for Your Business]&lt;br /&gt;
* [https://wiki.voip.ms/article/3_Key_Features_to_Take_Advantage_of_VoIP.ms_when_Traveling Travel: 3 Key Features to Take Advantage of VoIP.ms when Traveling]&lt;br /&gt;
* [https://wiki.voip.ms/article/Back-to-Basics:_What_Is_TOTP TOTP - Back to Basics, What is TOTP?]&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== U ===&lt;br /&gt;
* &lt;br /&gt;
|- valign=&amp;quot;top&amp;quot;&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== V ===&lt;br /&gt;
* [https://wiki.voip.ms/article/What_Is_Virtual_Fax_and_How_Does_It_Work%3F Virtual Fax - What is Virtual Fax and How Does it Work?]&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== W ===&lt;br /&gt;
* &lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== X ===&lt;br /&gt;
* &lt;br /&gt;
|- valign=&amp;quot;top&amp;quot;&lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== Y ===&lt;br /&gt;
* &lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== Z ===&lt;br /&gt;
* &lt;br /&gt;
|&lt;br /&gt;
&lt;br /&gt;
=== # ===&lt;br /&gt;
* &lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
__NOTOC__&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Microsip_FR.jpg</id>
		<title>File:Microsip FR.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Microsip_FR.jpg"/>
				<updated>2021-05-31T16:33:45Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
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		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:What_is_enum_FR.jpg</id>
		<title>File:What is enum FR.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:What_is_enum_FR.jpg"/>
				<updated>2021-05-31T16:29:11Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
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		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Guest_blog,_moder_billing_FR_V2.jpg</id>
		<title>File:Guest blog, moder billing FR V2.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Guest_blog,_moder_billing_FR_V2.jpg"/>
				<updated>2021-05-31T16:28:10Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Guest_blog,_moder_billing_FR.jpg</id>
		<title>File:Guest blog, moder billing FR.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Guest_blog,_moder_billing_FR.jpg"/>
				<updated>2021-05-31T16:27:06Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: uploaded a new version of &amp;amp;quot;File:Guest blog, moder billing FR.jpg&amp;amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Guest_blog,_moder_billing_FR.jpg</id>
		<title>File:Guest blog, moder billing FR.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Guest_blog,_moder_billing_FR.jpg"/>
				<updated>2021-05-31T16:25:35Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
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		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Guest_blog,_moder_billing.jpg</id>
		<title>File:Guest blog, moder billing.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Guest_blog,_moder_billing.jpg"/>
				<updated>2021-05-31T16:24:05Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: uploaded a new version of &amp;amp;quot;File:Guest blog, moder billing.jpg&amp;amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Guest_blog,_moder_billing.jpg</id>
		<title>File:Guest blog, moder billing.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Guest_blog,_moder_billing.jpg"/>
				<updated>2021-05-31T16:21:54Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
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		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Microsip_newsletter.jpg</id>
		<title>File:Microsip newsletter.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Microsip_newsletter.jpg"/>
				<updated>2021-05-26T20:50:19Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
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		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Youtube_thumbnails_V2.jpg</id>
		<title>File:Youtube thumbnails V2.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Youtube_thumbnails_V2.jpg"/>
				<updated>2021-05-26T15:23:06Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers</id>
		<title>How a Modern Billing Solution Helps your Business Retain More Customers</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers"/>
				<updated>2021-05-26T14:01:11Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;div style=&amp;quot;font-family: Georgia, serif; font-size: 15px;&amp;quot;&amp;gt;&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
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| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
[[File:Guest_blog,_moder_billing_v2.jpg|center| How a Modern Billing Solution Helps your Business Retain More Customers]]&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
&lt;br /&gt;
''Dear VoIP.ms blog enthusiasts, you will find below a guest blog article from one of our latest partners: Rev.io, a robust billing platform for managed service providers, telecom and IoT businesses.''&lt;br /&gt;
&lt;br /&gt;
Beyond the ability to design and launch a distinguished project and grow business through new sales consistently, the most successful companies focus on a core element that many organizations still overlook – customer retention. &lt;br /&gt;
&lt;br /&gt;
What is customer retention and how will an advanced billing solution help you keep your customers on board as long-term partners? We address these questions and more with a detailed look at effective revenue retention strategies that support profitable, sustainable growth.    &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHAT IS CUSTOMER RETENTION? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
NGDATA defines customer retention as the “activities and actions companies and organizations take to reduce the number of customer defections.” Simply put, customer retention serves as a strategic framework to keep your customer base satisfied with your products, solutions, and devotion to exceptional customer service. If those impressions become the standard expectation based on customers’ experiences working with your team, then you can expect these partnerships to prosper well into the future and your recurring revenue to remain strong. &lt;br /&gt;
 &lt;br /&gt;
The specific customer retention strategy you deploy will shape how employees in your organization conduct themselves, how your team collaborates with customers, and whether your business ultimately succeeds in meeting lofty expectations. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHY DOES IT MATTER?'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
While it may feel natural to focus more on new revenue generation opportunities and promising sales leads, customer retention should always serve as the foundation for your business’s sustained growth and profitability. &lt;br /&gt;
 &lt;br /&gt;
SmallBiz Genius’ Consumer Loyalty Statistics notes that 65% of a company’s business comes from existing customers. On the profit increase side, SmallBiz Genius found that an increase in customer retention by just 5% can boost a business’s profits between 25% and 95%. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''HOW DOES A MODERN BILLING SYSTEM REDUCE CHURN? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Addressing a lackluster billing situation is a good first step in keeping your customers happy, reducing account churn (i.e. the loss of customers that drive recurring revenue), and reaching ambitious new revenue heights. With billing inconsistencies come billing issues – including missed recurring monthly payments and increased revenue leakage – that can motivate your customers to consider alternative software. &lt;br /&gt;
 &lt;br /&gt;
By upgrading from a billing system riddled with errors to an advanced billing solution like Rev.io’s platform, you can impress with consistency and demonstrate to your customers that their success as a strategic partner remains your top priority. Rev.io’s configurable software delivers the industry’s most complete quote-to-cash financial processing experience, empowering customers to oversee subscription billing, usage-based billing, and taxation all within one streamlined instance.&lt;br /&gt;
 &lt;br /&gt;
To learn more about how Rev.io helps telecom, MSP, and IoT businesses achieve efficient revenue growth and keep customer retention high, schedule a demo with them right [https://rev.io/demo/ here]. &lt;br /&gt;
&lt;br /&gt;
''Final note from VoIP.ms: We have developed a great relationship with Rev.io over the past few months and keep on working closely with them to allow a seamless integration for our shared customers.''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;font-size:34px; font-style: italic; color: #7f7f7f; line-height: 42px; text-align: center; font-family: 'Hoefler Text', Georgia, serif;&amp;quot;&amp;gt;&lt;br /&gt;
______&lt;br /&gt;
&lt;br /&gt;
For more information, visit us at &amp;lt;br/&amp;gt;&lt;br /&gt;
https://voip.ms or sign up now &amp;lt;br/&amp;gt;&lt;br /&gt;
to start making calls in under 5 minutes&amp;lt;br/&amp;gt;&lt;br /&gt;
at https://www.voip.ms/#Signup!&amp;lt;br/&amp;gt;&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Guest_blog,_moder_billing_v2.jpg</id>
		<title>File:Guest blog, moder billing v2.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Guest_blog,_moder_billing_v2.jpg"/>
				<updated>2021-05-26T14:00:40Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: uploaded a new version of &amp;amp;quot;File:Guest blog, moder billing v2.jpg&amp;amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers</id>
		<title>How a Modern Billing Solution Helps your Business Retain More Customers</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers"/>
				<updated>2021-05-26T13:58:42Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;div style=&amp;quot;font-family: Georgia, serif; font-size: 15px;&amp;quot;&amp;gt;&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
[[File:Guest_blogging_new_billing.jpg|center| How a Modern Billing Solution Helps your Business Retain More Customers]]&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
&lt;br /&gt;
''Dear VoIP.ms blog enthusiasts, you will find below a guest blog article from one of our latest partners: Rev.io, a robust billing platform for managed service providers, telecom and IoT businesses.''&lt;br /&gt;
&lt;br /&gt;
Beyond the ability to design and launch a distinguished project and grow business through new sales consistently, the most successful companies focus on a core element that many organizations still overlook – customer retention. &lt;br /&gt;
&lt;br /&gt;
What is customer retention and how will an advanced billing solution help you keep your customers on board as long-term partners? We address these questions and more with a detailed look at effective revenue retention strategies that support profitable, sustainable growth.    &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHAT IS CUSTOMER RETENTION? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
NGDATA defines customer retention as the “activities and actions companies and organizations take to reduce the number of customer defections.” Simply put, customer retention serves as a strategic framework to keep your customer base satisfied with your products, solutions, and devotion to exceptional customer service. If those impressions become the standard expectation based on customers’ experiences working with your team, then you can expect these partnerships to prosper well into the future and your recurring revenue to remain strong. &lt;br /&gt;
 &lt;br /&gt;
The specific customer retention strategy you deploy will shape how employees in your organization conduct themselves, how your team collaborates with customers, and whether your business ultimately succeeds in meeting lofty expectations. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHY DOES IT MATTER?'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
While it may feel natural to focus more on new revenue generation opportunities and promising sales leads, customer retention should always serve as the foundation for your business’s sustained growth and profitability. &lt;br /&gt;
 &lt;br /&gt;
SmallBiz Genius’ Consumer Loyalty Statistics notes that 65% of a company’s business comes from existing customers. On the profit increase side, SmallBiz Genius found that an increase in customer retention by just 5% can boost a business’s profits between 25% and 95%. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''HOW DOES A MODERN BILLING SYSTEM REDUCE CHURN? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Addressing a lackluster billing situation is a good first step in keeping your customers happy, reducing account churn (i.e. the loss of customers that drive recurring revenue), and reaching ambitious new revenue heights. With billing inconsistencies come billing issues – including missed recurring monthly payments and increased revenue leakage – that can motivate your customers to consider alternative software. &lt;br /&gt;
 &lt;br /&gt;
By upgrading from a billing system riddled with errors to an advanced billing solution like Rev.io’s platform, you can impress with consistency and demonstrate to your customers that their success as a strategic partner remains your top priority. Rev.io’s configurable software delivers the industry’s most complete quote-to-cash financial processing experience, empowering customers to oversee subscription billing, usage-based billing, and taxation all within one streamlined instance.&lt;br /&gt;
 &lt;br /&gt;
To learn more about how Rev.io helps telecom, MSP, and IoT businesses achieve efficient revenue growth and keep customer retention high, schedule a demo with them right [https://rev.io/demo/ here]. &lt;br /&gt;
&lt;br /&gt;
''Final note from VoIP.ms: We have developed a great relationship with Rev.io over the past few months and keep on working closely with them to allow a seamless integration for our shared customers.''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;font-size:34px; font-style: italic; color: #7f7f7f; line-height: 42px; text-align: center; font-family: 'Hoefler Text', Georgia, serif;&amp;quot;&amp;gt;&lt;br /&gt;
______&lt;br /&gt;
&lt;br /&gt;
For more information, visit us at &amp;lt;br/&amp;gt;&lt;br /&gt;
https://voip.ms or sign up now &amp;lt;br/&amp;gt;&lt;br /&gt;
to start making calls in under 5 minutes&amp;lt;br/&amp;gt;&lt;br /&gt;
at https://www.voip.ms/#Signup!&amp;lt;br/&amp;gt;&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers</id>
		<title>How a Modern Billing Solution Helps your Business Retain More Customers</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers"/>
				<updated>2021-05-26T13:58:16Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;div style=&amp;quot;font-family: Georgia, serif; font-size: 15px;&amp;quot;&amp;gt;&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
[[File:Guest_blog%2C_moder_billing.jpg|center| How a Modern Billing Solution Helps your Business Retain More Customers]]&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
&lt;br /&gt;
''Dear VoIP.ms blog enthusiasts, you will find below a guest blog article from one of our latest partners: Rev.io, a robust billing platform for managed service providers, telecom and IoT businesses.''&lt;br /&gt;
&lt;br /&gt;
Beyond the ability to design and launch a distinguished project and grow business through new sales consistently, the most successful companies focus on a core element that many organizations still overlook – customer retention. &lt;br /&gt;
&lt;br /&gt;
What is customer retention and how will an advanced billing solution help you keep your customers on board as long-term partners? We address these questions and more with a detailed look at effective revenue retention strategies that support profitable, sustainable growth.    &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHAT IS CUSTOMER RETENTION? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
NGDATA defines customer retention as the “activities and actions companies and organizations take to reduce the number of customer defections.” Simply put, customer retention serves as a strategic framework to keep your customer base satisfied with your products, solutions, and devotion to exceptional customer service. If those impressions become the standard expectation based on customers’ experiences working with your team, then you can expect these partnerships to prosper well into the future and your recurring revenue to remain strong. &lt;br /&gt;
 &lt;br /&gt;
The specific customer retention strategy you deploy will shape how employees in your organization conduct themselves, how your team collaborates with customers, and whether your business ultimately succeeds in meeting lofty expectations. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHY DOES IT MATTER?'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
While it may feel natural to focus more on new revenue generation opportunities and promising sales leads, customer retention should always serve as the foundation for your business’s sustained growth and profitability. &lt;br /&gt;
 &lt;br /&gt;
SmallBiz Genius’ Consumer Loyalty Statistics notes that 65% of a company’s business comes from existing customers. On the profit increase side, SmallBiz Genius found that an increase in customer retention by just 5% can boost a business’s profits between 25% and 95%. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''HOW DOES A MODERN BILLING SYSTEM REDUCE CHURN? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Addressing a lackluster billing situation is a good first step in keeping your customers happy, reducing account churn (i.e. the loss of customers that drive recurring revenue), and reaching ambitious new revenue heights. With billing inconsistencies come billing issues – including missed recurring monthly payments and increased revenue leakage – that can motivate your customers to consider alternative software. &lt;br /&gt;
 &lt;br /&gt;
By upgrading from a billing system riddled with errors to an advanced billing solution like Rev.io’s platform, you can impress with consistency and demonstrate to your customers that their success as a strategic partner remains your top priority. Rev.io’s configurable software delivers the industry’s most complete quote-to-cash financial processing experience, empowering customers to oversee subscription billing, usage-based billing, and taxation all within one streamlined instance.&lt;br /&gt;
 &lt;br /&gt;
To learn more about how Rev.io helps telecom, MSP, and IoT businesses achieve efficient revenue growth and keep customer retention high, schedule a demo with them right [https://rev.io/demo/ here]. &lt;br /&gt;
&lt;br /&gt;
''Final note from VoIP.ms: We have developed a great relationship with Rev.io over the past few months and keep on working closely with them to allow a seamless integration for our shared customers.''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;font-size:34px; font-style: italic; color: #7f7f7f; line-height: 42px; text-align: center; font-family: 'Hoefler Text', Georgia, serif;&amp;quot;&amp;gt;&lt;br /&gt;
______&lt;br /&gt;
&lt;br /&gt;
For more information, visit us at &amp;lt;br/&amp;gt;&lt;br /&gt;
https://voip.ms or sign up now &amp;lt;br/&amp;gt;&lt;br /&gt;
to start making calls in under 5 minutes&amp;lt;br/&amp;gt;&lt;br /&gt;
at https://www.voip.ms/#Signup!&amp;lt;br/&amp;gt;&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers</id>
		<title>How a Modern Billing Solution Helps your Business Retain More Customers</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers"/>
				<updated>2021-05-26T13:57:45Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;div style=&amp;quot;font-family: Georgia, serif; font-size: 15px;&amp;quot;&amp;gt;&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
[[File:Guest_blog%2C_moder_billing_v2.jpg|center| How a Modern Billing Solution Helps your Business Retain More Customers]]&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
&lt;br /&gt;
''Dear VoIP.ms blog enthusiasts, you will find below a guest blog article from one of our latest partners: Rev.io, a robust billing platform for managed service providers, telecom and IoT businesses.''&lt;br /&gt;
&lt;br /&gt;
Beyond the ability to design and launch a distinguished project and grow business through new sales consistently, the most successful companies focus on a core element that many organizations still overlook – customer retention. &lt;br /&gt;
&lt;br /&gt;
What is customer retention and how will an advanced billing solution help you keep your customers on board as long-term partners? We address these questions and more with a detailed look at effective revenue retention strategies that support profitable, sustainable growth.    &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHAT IS CUSTOMER RETENTION? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
NGDATA defines customer retention as the “activities and actions companies and organizations take to reduce the number of customer defections.” Simply put, customer retention serves as a strategic framework to keep your customer base satisfied with your products, solutions, and devotion to exceptional customer service. If those impressions become the standard expectation based on customers’ experiences working with your team, then you can expect these partnerships to prosper well into the future and your recurring revenue to remain strong. &lt;br /&gt;
 &lt;br /&gt;
The specific customer retention strategy you deploy will shape how employees in your organization conduct themselves, how your team collaborates with customers, and whether your business ultimately succeeds in meeting lofty expectations. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHY DOES IT MATTER?'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
While it may feel natural to focus more on new revenue generation opportunities and promising sales leads, customer retention should always serve as the foundation for your business’s sustained growth and profitability. &lt;br /&gt;
 &lt;br /&gt;
SmallBiz Genius’ Consumer Loyalty Statistics notes that 65% of a company’s business comes from existing customers. On the profit increase side, SmallBiz Genius found that an increase in customer retention by just 5% can boost a business’s profits between 25% and 95%. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''HOW DOES A MODERN BILLING SYSTEM REDUCE CHURN? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Addressing a lackluster billing situation is a good first step in keeping your customers happy, reducing account churn (i.e. the loss of customers that drive recurring revenue), and reaching ambitious new revenue heights. With billing inconsistencies come billing issues – including missed recurring monthly payments and increased revenue leakage – that can motivate your customers to consider alternative software. &lt;br /&gt;
 &lt;br /&gt;
By upgrading from a billing system riddled with errors to an advanced billing solution like Rev.io’s platform, you can impress with consistency and demonstrate to your customers that their success as a strategic partner remains your top priority. Rev.io’s configurable software delivers the industry’s most complete quote-to-cash financial processing experience, empowering customers to oversee subscription billing, usage-based billing, and taxation all within one streamlined instance.&lt;br /&gt;
 &lt;br /&gt;
To learn more about how Rev.io helps telecom, MSP, and IoT businesses achieve efficient revenue growth and keep customer retention high, schedule a demo with them right [https://rev.io/demo/ here]. &lt;br /&gt;
&lt;br /&gt;
''Final note from VoIP.ms: We have developed a great relationship with Rev.io over the past few months and keep on working closely with them to allow a seamless integration for our shared customers.''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;font-size:34px; font-style: italic; color: #7f7f7f; line-height: 42px; text-align: center; font-family: 'Hoefler Text', Georgia, serif;&amp;quot;&amp;gt;&lt;br /&gt;
______&lt;br /&gt;
&lt;br /&gt;
For more information, visit us at &amp;lt;br/&amp;gt;&lt;br /&gt;
https://voip.ms or sign up now &amp;lt;br/&amp;gt;&lt;br /&gt;
to start making calls in under 5 minutes&amp;lt;br/&amp;gt;&lt;br /&gt;
at https://www.voip.ms/#Signup!&amp;lt;br/&amp;gt;&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Guest_blog,_moder_billing_v2.jpg</id>
		<title>File:Guest blog, moder billing v2.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Guest_blog,_moder_billing_v2.jpg"/>
				<updated>2021-05-26T13:57:28Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers</id>
		<title>How a Modern Billing Solution Helps your Business Retain More Customers</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers"/>
				<updated>2021-05-26T13:51:48Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;div style=&amp;quot;font-family: Georgia, serif; font-size: 15px;&amp;quot;&amp;gt;&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
[[File:Guest_blogging_new_billing.jpg|center| How a Modern Billing Solution Helps your Business Retain More Customers]]&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
&lt;br /&gt;
''Dear VoIP.ms blog enthusiasts, you will find below a guest blog article from one of our latest partners: Rev.io, a robust billing platform for managed service providers, telecom and IoT businesses.''&lt;br /&gt;
&lt;br /&gt;
Beyond the ability to design and launch a distinguished project and grow business through new sales consistently, the most successful companies focus on a core element that many organizations still overlook – customer retention. &lt;br /&gt;
&lt;br /&gt;
What is customer retention and how will an advanced billing solution help you keep your customers on board as long-term partners? We address these questions and more with a detailed look at effective revenue retention strategies that support profitable, sustainable growth.    &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHAT IS CUSTOMER RETENTION? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
NGDATA defines customer retention as the “activities and actions companies and organizations take to reduce the number of customer defections.” Simply put, customer retention serves as a strategic framework to keep your customer base satisfied with your products, solutions, and devotion to exceptional customer service. If those impressions become the standard expectation based on customers’ experiences working with your team, then you can expect these partnerships to prosper well into the future and your recurring revenue to remain strong. &lt;br /&gt;
 &lt;br /&gt;
The specific customer retention strategy you deploy will shape how employees in your organization conduct themselves, how your team collaborates with customers, and whether your business ultimately succeeds in meeting lofty expectations. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHY DOES IT MATTER?'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
While it may feel natural to focus more on new revenue generation opportunities and promising sales leads, customer retention should always serve as the foundation for your business’s sustained growth and profitability. &lt;br /&gt;
 &lt;br /&gt;
SmallBiz Genius’ Consumer Loyalty Statistics notes that 65% of a company’s business comes from existing customers. On the profit increase side, SmallBiz Genius found that an increase in customer retention by just 5% can boost a business’s profits between 25% and 95%. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''HOW DOES A MODERN BILLING SYSTEM REDUCE CHURN? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Addressing a lackluster billing situation is a good first step in keeping your customers happy, reducing account churn (i.e. the loss of customers that drive recurring revenue), and reaching ambitious new revenue heights. With billing inconsistencies come billing issues – including missed recurring monthly payments and increased revenue leakage – that can motivate your customers to consider alternative software. &lt;br /&gt;
 &lt;br /&gt;
By upgrading from a billing system riddled with errors to an advanced billing solution like Rev.io’s platform, you can impress with consistency and demonstrate to your customers that their success as a strategic partner remains your top priority. Rev.io’s configurable software delivers the industry’s most complete quote-to-cash financial processing experience, empowering customers to oversee subscription billing, usage-based billing, and taxation all within one streamlined instance.&lt;br /&gt;
 &lt;br /&gt;
To learn more about how Rev.io helps telecom, MSP, and IoT businesses achieve efficient revenue growth and keep customer retention high, schedule a demo with them right [https://rev.io/demo/ here]. &lt;br /&gt;
&lt;br /&gt;
''Final note from VoIP.ms: We have developed a great relationship with Rev.io over the past few months and keep on working closely with them to allow a seamless integration for our shared customers.''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;font-size:34px; font-style: italic; color: #7f7f7f; line-height: 42px; text-align: center; font-family: 'Hoefler Text', Georgia, serif;&amp;quot;&amp;gt;&lt;br /&gt;
______&lt;br /&gt;
&lt;br /&gt;
For more information, visit us at &amp;lt;br/&amp;gt;&lt;br /&gt;
https://voip.ms or sign up now &amp;lt;br/&amp;gt;&lt;br /&gt;
to start making calls in under 5 minutes&amp;lt;br/&amp;gt;&lt;br /&gt;
at https://www.voip.ms/#Signup!&amp;lt;br/&amp;gt;&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers</id>
		<title>How a Modern Billing Solution Helps your Business Retain More Customers</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers"/>
				<updated>2021-05-26T13:51:15Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;div style=&amp;quot;font-family: Georgia, serif; font-size: 15px;&amp;quot;&amp;gt;&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
[[File:Guest_blogging_new_billing.jpg|center| How a Modern Billing Solution Helps your Business Retain More Customers]]&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
&lt;br /&gt;
''Dear VoIP.ms blog enthusiasts, you will find below a guest blog article from one of our latest partners: Rev.io, a robust billing platform for managed service providers, telecom and IoT businesses.''&lt;br /&gt;
&lt;br /&gt;
Beyond the ability to design and launch a distinguished project and grow business through new sales consistently, the most successful companies focus on a core element that many organizations still overlook – customer retention. &lt;br /&gt;
&lt;br /&gt;
What is customer retention and how will an advanced billing solution help you keep your customers on board as long-term partners? We address these questions and more with a detailed look at effective revenue retention strategies that support profitable, sustainable growth.    &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHAT IS CUSTOMER RETENTION? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
NGDATA defines customer retention as the “activities and actions companies and organizations take to reduce the number of customer defections.” Simply put, customer retention serves as a strategic framework to keep your customer base satisfied with your products, solutions, and devotion to exceptional customer service. If those impressions become the standard expectation based on customers’ experiences working with your team, then you can expect these partnerships to prosper well into the future and your recurring revenue to remain strong. &lt;br /&gt;
 &lt;br /&gt;
The specific customer retention strategy you deploy will shape how employees in your organization conduct themselves, how your team collaborates with customers, and whether your business ultimately succeeds in meeting lofty expectations. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHY DOES IT MATTER?'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
While it may feel natural to focus more on new revenue generation opportunities and promising sales leads, customer retention should always serve as the foundation for your business’s sustained growth and profitability. &lt;br /&gt;
 &lt;br /&gt;
SmallBiz Genius’ Consumer Loyalty Statistics notes that 65% of a company’s business comes from existing customers. On the profit increase side, SmallBiz Genius found that an increase in customer retention by just 5% can boost a business’s profits between 25% and 95%. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''HOW DOES A MODERN BILLING SYSTEM REDUCE CHURN? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Addressing a lackluster billing situation is a good first step in keeping your customers happy, reducing account churn (i.e. the loss of customers that drive recurring revenue), and reaching ambitious new revenue heights. With billing inconsistencies come billing issues – including missed recurring monthly payments and increased revenue leakage – that can motivate your customers to consider alternative software. &lt;br /&gt;
 &lt;br /&gt;
By upgrading from a billing system riddled with errors to an advanced billing solution like Rev.io’s platform, you can impress with consistency and demonstrate to your customers that their success as a strategic partner remains your top priority. Rev.io’s configurable software delivers the industry’s most complete quote-to-cash financial processing experience, empowering customers to oversee subscription billing, usage-based billing, and taxation all within one streamlined instance.&lt;br /&gt;
 &lt;br /&gt;
To learn more about how Rev.io helps telecom, MSP, and IoT businesses achieve efficient revenue growth and keep customer retention high, schedule a demo with them right [https://rev.io/demo/ | here]. &lt;br /&gt;
&lt;br /&gt;
''Final note from VoIP.ms: We have developed a great relationship with Rev.io over the past few months and keep on working closely with them to allow a seamless integration for our shared customers.''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;font-size:34px; font-style: italic; color: #7f7f7f; line-height: 42px; text-align: center; font-family: 'Hoefler Text', Georgia, serif;&amp;quot;&amp;gt;&lt;br /&gt;
______&lt;br /&gt;
&lt;br /&gt;
For more information, visit us at &amp;lt;br/&amp;gt;&lt;br /&gt;
https://voip.ms or sign up now &amp;lt;br/&amp;gt;&lt;br /&gt;
to start making calls in under 5 minutes&amp;lt;br/&amp;gt;&lt;br /&gt;
at https://www.voip.ms/#Signup!&amp;lt;br/&amp;gt;&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Webinar_newsletter.jpg</id>
		<title>File:Webinar newsletter.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Webinar_newsletter.jpg"/>
				<updated>2021-05-25T17:27:41Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Newsletter_background_header_June.jpg</id>
		<title>File:Newsletter background header June.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Newsletter_background_header_June.jpg"/>
				<updated>2021-05-25T16:31:09Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Thumbnail_newsletter_callparking_FR.jpg</id>
		<title>File:Thumbnail newsletter callparking FR.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Thumbnail_newsletter_callparking_FR.jpg"/>
				<updated>2021-05-24T19:56:56Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Thumbnail_newsletter_callparking.jpg</id>
		<title>File:Thumbnail newsletter callparking.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Thumbnail_newsletter_callparking.jpg"/>
				<updated>2021-05-24T19:55:28Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers</id>
		<title>How a Modern Billing Solution Helps your Business Retain More Customers</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers"/>
				<updated>2021-05-24T17:31:30Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;div style=&amp;quot;font-family: Georgia, serif; font-size: 15px;&amp;quot;&amp;gt;&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
[[File:Guest_blogging_new_billing.jpg|center| How a Modern Billing Solution Helps your Business Retain More Customers]]&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
&lt;br /&gt;
Dear VoIP.ms blog enthusiasts, you will find below a guest blog article from one of our latest partners: Rev.io, a robust billing platform for managed service providers, telecom and IoT businesses.&lt;br /&gt;
&lt;br /&gt;
Beyond the ability to design and launch a distinguished project and grow business through new sales consistently, the most successful companies focus on a core element that many organizations still overlook – customer retention. &lt;br /&gt;
&lt;br /&gt;
What is customer retention and how will an advanced billing solution help you keep your customers on board as long-term partners? We address these questions and more with a detailed look at effective revenue retention strategies that support profitable, sustainable growth.    &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHAT IS CUSTOMER RETENTION? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
NGDATA defines customer retention as the “activities and actions companies and organizations take to reduce the number of customer defections.” Simply put, customer retention serves as a strategic framework to keep your customer base satisfied with your products, solutions, and devotion to exceptional customer service. If those impressions become the standard expectation based on customers’ experiences working with your team, then you can expect these partnerships to prosper well into the future and your recurring revenue to remain strong. &lt;br /&gt;
 &lt;br /&gt;
The specific customer retention strategy you deploy will shape how employees in your organization conduct themselves, how your team collaborates with customers, and whether your business ultimately succeeds in meeting lofty expectations. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHY DOES IT MATTER?'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
While it may feel natural to focus more on new revenue generation opportunities and promising sales leads, customer retention should always serve as the foundation for your business’s sustained growth and profitability. &lt;br /&gt;
 &lt;br /&gt;
SmallBiz Genius’ Consumer Loyalty Statistics notes that 65% of a company’s business comes from existing customers. On the profit increase side, SmallBiz Genius found that an increase in customer retention by just 5% can boost a business’s profits between 25% and 95%. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''HOW DOES A MODERN BILLING SYSTEM REDUCE CHURN? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Addressing a lackluster billing situation is a good first step in keeping your customers happy, reducing account churn (i.e. the loss of customers that drive recurring revenue), and reaching ambitious new revenue heights. With billing inconsistencies come billing issues – including missed recurring monthly payments and increased revenue leakage – that can motivate your customers to consider alternative software. &lt;br /&gt;
 &lt;br /&gt;
By upgrading from a billing system riddled with errors to an advanced billing solution like Rev.io’s platform, you can impress with consistency and demonstrate to your customers that their success as a strategic partner remains your top priority. Rev.io’s configurable software delivers the industry’s most complete quote-to-cash financial processing experience, empowering customers to oversee subscription billing, usage-based billing, and taxation all within one streamlined instance.&lt;br /&gt;
 &lt;br /&gt;
To learn more about how Rev.io helps telecom, MSP, and IoT businesses achieve efficient revenue growth and keep customer retention high, schedule a demo with them right here. &lt;br /&gt;
&lt;br /&gt;
Final note from VoIP.ms: We have developed a great relationship with Rev.io over the past few months and keep on working closely with them to allow a seamless integration for our shared customers.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;font-size:34px; font-style: italic; color: #7f7f7f; line-height: 42px; text-align: center; font-family: 'Hoefler Text', Georgia, serif;&amp;quot;&amp;gt;&lt;br /&gt;
______&lt;br /&gt;
&lt;br /&gt;
For more information, visit us at &amp;lt;br/&amp;gt;&lt;br /&gt;
https://voip.ms or sign up now &amp;lt;br/&amp;gt;&lt;br /&gt;
to start making calls in under 5 minutes&amp;lt;br/&amp;gt;&lt;br /&gt;
at https://www.voip.ms/#Signup!&amp;lt;br/&amp;gt;&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:Guest_blogging_new_billing.jpg</id>
		<title>File:Guest blogging new billing.jpg</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:Guest_blogging_new_billing.jpg"/>
				<updated>2021-05-24T17:31:08Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers</id>
		<title>How a Modern Billing Solution Helps your Business Retain More Customers</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers"/>
				<updated>2021-05-20T19:29:50Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;div style=&amp;quot;font-family: Georgia, serif; font-size: 15px;&amp;quot;&amp;gt;&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
[[File:Northamericannumberingplanwiki.jpg|center| How a Modern Billing Solution Helps your Business Retain More Customers]]&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
&lt;br /&gt;
Dear VoIP.ms blog enthusiasts, you will find below a guest blog article from one of our latest partners: Rev.io, a robust billing platform for managed service providers, telecom and IoT businesses.&lt;br /&gt;
&lt;br /&gt;
Beyond the ability to design and launch a distinguished project and grow business through new sales consistently, the most successful companies focus on a core element that many organizations still overlook – customer retention. &lt;br /&gt;
&lt;br /&gt;
What is customer retention and how will an advanced billing solution help you keep your customers on board as long-term partners? We address these questions and more with a detailed look at effective revenue retention strategies that support profitable, sustainable growth.    &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHAT IS CUSTOMER RETENTION? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
NGDATA defines customer retention as the “activities and actions companies and organizations take to reduce the number of customer defections.” Simply put, customer retention serves as a strategic framework to keep your customer base satisfied with your products, solutions, and devotion to exceptional customer service. If those impressions become the standard expectation based on customers’ experiences working with your team, then you can expect these partnerships to prosper well into the future and your recurring revenue to remain strong. &lt;br /&gt;
 &lt;br /&gt;
The specific customer retention strategy you deploy will shape how employees in your organization conduct themselves, how your team collaborates with customers, and whether your business ultimately succeeds in meeting lofty expectations. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''WHY DOES IT MATTER?'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
While it may feel natural to focus more on new revenue generation opportunities and promising sales leads, customer retention should always serve as the foundation for your business’s sustained growth and profitability. &lt;br /&gt;
 &lt;br /&gt;
SmallBiz Genius’ Consumer Loyalty Statistics notes that 65% of a company’s business comes from existing customers. On the profit increase side, SmallBiz Genius found that an increase in customer retention by just 5% can boost a business’s profits between 25% and 95%. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''HOW DOES A MODERN BILLING SYSTEM REDUCE CHURN? '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Addressing a lackluster billing situation is a good first step in keeping your customers happy, reducing account churn (i.e. the loss of customers that drive recurring revenue), and reaching ambitious new revenue heights. With billing inconsistencies come billing issues – including missed recurring monthly payments and increased revenue leakage – that can motivate your customers to consider alternative software. &lt;br /&gt;
 &lt;br /&gt;
By upgrading from a billing system riddled with errors to an advanced billing solution like Rev.io’s platform, you can impress with consistency and demonstrate to your customers that their success as a strategic partner remains your top priority. Rev.io’s configurable software delivers the industry’s most complete quote-to-cash financial processing experience, empowering customers to oversee subscription billing, usage-based billing, and taxation all within one streamlined instance.&lt;br /&gt;
 &lt;br /&gt;
To learn more about how Rev.io helps telecom, MSP, and IoT businesses achieve efficient revenue growth and keep customer retention high, schedule a demo with them right here. &lt;br /&gt;
&lt;br /&gt;
Final note from VoIP.ms: We have developed a great relationship with Rev.io over the past few months and keep on working closely with them to allow a seamless integration for our shared customers.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;font-size:34px; font-style: italic; color: #7f7f7f; line-height: 42px; text-align: center; font-family: 'Hoefler Text', Georgia, serif;&amp;quot;&amp;gt;&lt;br /&gt;
______&lt;br /&gt;
&lt;br /&gt;
For more information, visit us at &amp;lt;br/&amp;gt;&lt;br /&gt;
https://voip.ms or sign up now &amp;lt;br/&amp;gt;&lt;br /&gt;
to start making calls in under 5 minutes&amp;lt;br/&amp;gt;&lt;br /&gt;
at https://www.voip.ms/#Signup!&amp;lt;br/&amp;gt;&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers</id>
		<title>How a Modern Billing Solution Helps your Business Retain More Customers</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers"/>
				<updated>2021-05-20T19:27:34Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;div style=&amp;quot;font-family: Georgia, serif; font-size: 15px;&amp;quot;&amp;gt;&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
[[File:Northamericannumberingplanwiki.jpg|center| How a Modern Billing Solution Helps your Business Retain More Customers]]&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
&lt;br /&gt;
Dear VoIP.ms blog enthusiasts, you will find below a guest blog article from one of our latest partners: Rev.io, a robust billing platform for managed service providers, telecom and IoT businesses.&lt;br /&gt;
&lt;br /&gt;
Beyond the ability to design and launch a distinguished project and grow business through new sales consistently, the most successful companies focus on a core element that many organizations still overlook – customer retention. &lt;br /&gt;
&lt;br /&gt;
What is customer retention and how will an advanced billing solution help you keep your customers on board as long-term partners? We address these questions and more with a detailed look at effective revenue retention strategies that support profitable, sustainable growth.    &lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;font-size:34px; font-style: italic; color: #7f7f7f; line-height: 42px; text-align: center; font-family: 'Hoefler Text', Georgia, serif;&amp;quot;&amp;gt;&lt;br /&gt;
______&lt;br /&gt;
&lt;br /&gt;
For more information, visit us at &amp;lt;br/&amp;gt;&lt;br /&gt;
https://voip.ms or sign up now &amp;lt;br/&amp;gt;&lt;br /&gt;
to start making calls in under 5 minutes&amp;lt;br/&amp;gt;&lt;br /&gt;
at https://www.voip.ms/#Signup!&amp;lt;br/&amp;gt;&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers</id>
		<title>How a Modern Billing Solution Helps your Business Retain More Customers</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers"/>
				<updated>2021-05-20T19:27:08Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;div style=&amp;quot;font-family: Georgia, serif; font-size: 15px;&amp;quot;&amp;gt;&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
[[File:Northamericannumberingplanwiki.jpg|center| How a Modern Billing Solution Helps your Business Retain More Customers]]&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
&lt;br /&gt;
In response to a requirement of a standardized numbering plan for Direct Distance Dialing (DDD), engineers at AT&amp;amp;T and Bell Laboratories developed the North American Numbering Plan (NANP)  in 1947. This development allowed people to make long-distance calls without any operator assistance. &lt;br /&gt;
&lt;br /&gt;
Initially, the NANP was developed for 86 geographic areas, each with its unique three-digit NPA (Numbering Plan Area Code). However, the NANP was extended to 144 areas and 8 N00 Service Access Codes, and eight N11 codes. But with the advancement of switching technology, when the initial 144 NPA was exhausted in 1995, the North American Numbering Plan was extended to 792 codes.&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;font-size:34px; font-style: italic; color: #7f7f7f; line-height: 42px; text-align: center; font-family: 'Hoefler Text', Georgia, serif;&amp;quot;&amp;gt;&lt;br /&gt;
______&lt;br /&gt;
&lt;br /&gt;
For more information, visit us at &amp;lt;br/&amp;gt;&lt;br /&gt;
https://voip.ms or sign up now &amp;lt;br/&amp;gt;&lt;br /&gt;
to start making calls in under 5 minutes&amp;lt;br/&amp;gt;&lt;br /&gt;
at https://www.voip.ms/#Signup!&amp;lt;br/&amp;gt;&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers</id>
		<title>How a Modern Billing Solution Helps your Business Retain More Customers</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/How_a_Modern_Billing_Solution_Helps_your_Business_Retain_More_Customers"/>
				<updated>2021-05-20T19:10:40Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: Created page with &amp;quot;&amp;lt;div style=&amp;quot;font-family: Georgia, serif; font-size: 15px;&amp;quot;&amp;gt; {| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot; |- style=&amp;quot;vertical-align: top; border: none;...&amp;quot;&lt;/p&gt;
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[[File:Northamericannumberingplanwiki.jpg|center| How a Modern Billing Solution Helps your Business Retain More Customers]]&lt;br /&gt;
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&lt;br /&gt;
In response to a requirement of a standardized numbering plan for Direct Distance Dialing (DDD), engineers at AT&amp;amp;T and Bell Laboratories developed the North American Numbering Plan (NANP)  in 1947. This development allowed people to make long-distance calls without any operator assistance. &lt;br /&gt;
&lt;br /&gt;
Initially, the NANP was developed for 86 geographic areas, each with its unique three-digit NPA (Numbering Plan Area Code). However, the NANP was extended to 144 areas and 8 N00 Service Access Codes, and eight N11 codes. But with the advancement of switching technology, when the initial 144 NPA was exhausted in 1995, the North American Numbering Plan was extended to 792 codes.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Nanp_blog_1.jpg|center|Instantly Boost Your Customer Experience, Allow Your Customers to Text You!]]&lt;br /&gt;
&lt;br /&gt;
__NOTOC__&lt;br /&gt;
&lt;br /&gt;
''' North American Numbering Plan  '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The North American Numbering Plan (NANP) divides the telephone service territories into Numbering Plan Area (NPA), as discussed earlier, and assigns a three-digit area code to each. This three-digit code becomes the first part of the phone number. The other numbers consist of a three-digit prefix or central office code (indicating a specific exchange or rate center) and a four-digit station number.&lt;br /&gt;
&lt;br /&gt;
This combination of the area code, prefix, and station number provides the destination routing address in the PSTN (Public Switched Telephone Number). This format is usually represented as NPA-NXX-XXXX. Here the NPA is the Numbering Plan Area, NXX is the Central Office Code and the XXXX is the Station Number. &lt;br /&gt;
&lt;br /&gt;
Having said that, each area code has approximately 800 Central Office Codes. However, some of them like 911 are unavailable as they are dedicated to public use. Each central office code has 10,000 phone numbers, whereas every area code have almost eight million phone numbers. You might think of it as a large number. But some big cities go through them very quickly due to a fast-growing population and increasing cellular demand among other reasons. Having said that, once the numbers get exhausted new ones must be issued through a process known as area code relief. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Difference between North Numbering Plan and Formatting Elsewhere'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''1. Fixed Length Number Plan Area Codes'''&lt;br /&gt;
&lt;br /&gt;
There is a certain difference between the numbering plan when it comes to the North American Numbering Plan and formatting elsewhere. For instance, the Number Plan Area codes of NANP have a fixed three-digit length. However, the Australian telephone number plan has Number Plan Area codes of a single digit only. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''2. Variable Length Number Plan Area Codes'''&lt;br /&gt;
&lt;br /&gt;
While the NPA formatting in the North America Numbering Plan and the Australia Numbering Plan are different, they have a fixed length. But some countries have variable length NPA codes as compared to fixed-length NPA codes of NANP. For instance, the UK and Germany both have variable length codes ranging from two to five digits, and Japan's NPA codes have from one to five digits.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Nanp_blog_2.jpg|center|Instantly Boost Your Customer Experience, Allow Your Customers to Text You!]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''E.164 numbering plan '''&lt;br /&gt;
&lt;br /&gt;
E.164 is a simple international numbering plan developed by the ITU (International Telecommunications Union), for public telephone systems in which any number is following a clear and easy structure: A country code, known as “CC,” a national destination code or “NDC” and a subscriber number or “SN.” An E.164 number can be up to 15 digits.&lt;br /&gt;
&lt;br /&gt;
Thanks to E.164 and its 15 digits in a number, we can have a high number of possible combinations, and that’s a good news because every human can contact any other human on earth on a unique phone number!&lt;br /&gt;
&lt;br /&gt;
Let’s see some examples: You’re living in North America and your local phone number is 555-123-4567, this number isn’t in the E.164 format. The correct writing is : +1-555-123-4567 where:&lt;br /&gt;
+1 designate your CC, 555 designate your NDC, And 123-4567 designate your SN.&lt;br /&gt;
&lt;br /&gt;
In the E.164 phone number formatting the CC can have from 1 to 3 digits, if you are trying to call Mexico the CC will be +52, if you try to call Algeria the CC will be +213. Looking for a specific country code? You can find it in this list: https://countrycode.org/&lt;br /&gt;
&lt;br /&gt;
As you can see, the E.164 is a worldwide standard for phone numbering plan, there is an evolution of the E.164 that is called ENUM, we’ll talk about it in other articles.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Nanp_blog_3.jpg|center|Instantly Boost Your Customer Experience, Allow Your Customers to Text You!]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You want to know how to correctly dial to a specific country?&lt;br /&gt;
Read VoIP.ms Wiki entry about Dialing Codes (https://wiki.voip.ms/article/Dialing_Codes) or contact our support team at support@voip.ms. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;font-size:34px; font-style: italic; color: #7f7f7f; line-height: 42px; text-align: center; font-family: 'Hoefler Text', Georgia, serif;&amp;quot;&amp;gt;&lt;br /&gt;
______&lt;br /&gt;
&lt;br /&gt;
For more information, visit us at &amp;lt;br/&amp;gt;&lt;br /&gt;
https://voip.ms or sign up now &amp;lt;br/&amp;gt;&lt;br /&gt;
to start making calls in under 5 minutes&amp;lt;br/&amp;gt;&lt;br /&gt;
at https://www.voip.ms/#Signup!&amp;lt;br/&amp;gt;&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Essentials_to_Internet_of_Things_Security</id>
		<title>Essentials to Internet of Things Security</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Essentials_to_Internet_of_Things_Security"/>
				<updated>2021-05-19T19:50:58Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;div style=&amp;quot;font-family: Georgia, serif; font-size: 15px;&amp;quot;&amp;gt;&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
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[[File:Iot_security_header.jpg|center| Essentials to the Internet of Things (IoT) Security]]&lt;br /&gt;
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|}&lt;br /&gt;
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{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
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| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
&lt;br /&gt;
Businesses are aware of the potential of IoT devices. Enterprises around the world have started to embrace the Internet of Things as a means for clearer processes and communication. IoT devices can provide businesses with actionable insights and data which is not easily attainable by any other technology.&lt;br /&gt;
 &lt;br /&gt;
Yet, enterprises are struggling with the basics of IoT security. In this article, we will discuss the basics of IoT security. But before that, let us briefly discuss why the Internet of Things (IoT) security is important. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Iot_security_1.jpg|center|Essentials to the Internet of Things (IoT) Security]]&lt;br /&gt;
&lt;br /&gt;
__NOTOC__&lt;br /&gt;
&lt;br /&gt;
''' Importance of IoT Security  '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Mirai botnet is the largest Distributed Denial of Service (DDoS) attack ever recorded. Over 1 terabyte per second flooded the Dyn network – a major DNS provider – bringing down websites such as Airbnb and Reddit. Having said that, the thing that made this attack so interesting is that it was carried out using IoT devices.&lt;br /&gt;
 &lt;br /&gt;
Approximately 150,000 compromised routers, cameras, and other devices were all enslaved into a single botnet, focusing on a single target. Manufacturers often use common usernames and passwords to protect the IoT device. So, in technicality, there were a few thousand password combinations that attackers had to figure out to compromise tens of thousands of smart devices for launching the DDoS attack.&lt;br /&gt;
&lt;br /&gt;
All it takes is a few lines of code from cyber-attackers to test each of those default passwords and the device will get compromised and enslaved within a few seconds. Of course, only if the user did not change the default password. To avoid such wide-scale cyber-attacks like the one caused by the Mirai botnet makes IoT security of paramount importance.&lt;br /&gt;
 &lt;br /&gt;
Of course, botnets are not the only type of threats that businesses and individuals must be aware of. Researchers have proven in the past that it is also possible to take control of a physical IoT-enabled car by simply breaking into the application which controls the onboard software. For instance, Russian researchers have managed to open car locks by simply hacking the application. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''IoT Security Vulnerabilities'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''1. Default Login Credentials'''&lt;br /&gt;
&lt;br /&gt;
As discussed above, most people have the default usernames and passwords on their IoT devices. Manufacturers often hide the change username and password options deep inside the user interface. Thus, making it out of sight for most users. It is one of the most common reasons why many people do not even bother to change the default setting. If every IoT-enabled device had a separate username and password, the Mirai botnet would not have happened in the first place.  &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''2. Lack of Software Updates'''&lt;br /&gt;
&lt;br /&gt;
Most IoT device owners often fail to update the software that came by default on their devices. Therefore, if a software vulnerability exists on the device, there is very little anyone can do to prevent the device from getting compromised. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''3. Communication Is Not Encrypted'''&lt;br /&gt;
&lt;br /&gt;
Most IoT device owners often fail to update the software that came by default on their devices. Therefore, if a software vulnerability exists on the device, there is very little anyone can do to prevent the device from getting compromised.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Iot_security_2.jpg|center|Essentials to the Internet of Things (IoT) Security]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Types of Attacks Against IoT Devices '''&lt;br /&gt;
&lt;br /&gt;
Attackers can hack some devices in many ways. But following are some of the most common types of attacks against IoT devices.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''1. Vulnerability Exploitation '''&lt;br /&gt;
&lt;br /&gt;
Every device and software has vulnerabilities. It is next to impossible to have a device without any vulnerabilities. Even Google, with all its resources, cannot build a vulnerable proof software or device. Therefore, based on the type of vulnerability, attackers can use various ways to exploit the device. For instance, using code injection, attackers can inject malicious code into the device by finding a vulnerability. This malicious code can then perform various tasks such as taking control of the device or shutting it off completely.  &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''2. Malware Attacks '''&lt;br /&gt;
&lt;br /&gt;
Malware attacks are the most well-known and frequently used attacks that aim to gain access to the login credentials or device of the user. Smart TV and other similar devices are most exposed to such cyber threats, as users might unknowingly click on a malicious link or might even download infected apps. Thus, compromising their entire network of connected devices.  &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''3. Password Attacks '''&lt;br /&gt;
&lt;br /&gt;
Password attack is another common type of attack against IoT devices. In such attacks, cyber attackers bombard the users’ devices with countless usernames and passwords until they find the right one. Because most people use a simple and common password, such attacks are successful. Moreover, most people tend to reuse their passwords. Therefore, if the attacker gets access to one device, they can get access to all other devices. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''4. Botnet Enslaving '''&lt;br /&gt;
&lt;br /&gt;
As discussed, IoT-enabled devices are the prime candidate for a botnet attack. It is because IoT devices are easier to compromise and tough to diagnose, and once the device gets enslaved, attackers can use it for many different purposes such as DDoS attacks, performing click fraud, and sending spam emails among other things. Mirai botnet, as discussed, was built based on default passwords and usernames.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Iot_security_3.jpg|center|Essentials to the Internet of Things (IoT) Security]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Final Thoughts '''&lt;br /&gt;
&lt;br /&gt;
In today’s digital world, people are required to press specific digits on the smart lock to get access to office premises and/or their homes. However, with the increasing usage of sophisticated systems, cyber-attacks are also becoming more sophisticated. It means that no system is unbreakable.&lt;br /&gt;
 &lt;br /&gt;
VoIP.ms has for first vocation to provide quality communication tools to all its users, but also to simplify their life and offer them different solutions adapted to their needs, that's why VoIP.ms starts to imagine different possibilities of interactions between everyday objects and its platform of voice over IP, this reflection is expressed today with Sequence. By using VoIP.ms sequence feature, you can, for example, add an extra layer of security to your smart lock IoT devices. The sequence feature offered by VoIP.ms allows you to combine DTMF, voice recordings, and SMS messages. Only when the combination is executed in a specific order, the sequence will provide access to the door. Therefore, the VoIP.ms sequence feature will help you keep a close eye on who gets access to your office or home.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Final Thoughts '''&lt;br /&gt;
&lt;br /&gt;
There is no doubt that IoT is going to revolutionize the way businesses conduct their communication and operations. It is one of the best innovations we have seen ever since the arrival of the Internet. However, there is no denying that businesses must understand the importance of IoT security as well. The interconnected nature of this technology makes it much more difficult for businesses to undo any damages done. Therefore, enterprises should adopt a more proactive approach rather than a reactive one.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;font-size:34px; font-style: italic; color: #7f7f7f; line-height: 42px; text-align: center; font-family: 'Hoefler Text', Georgia, serif;&amp;quot;&amp;gt;&lt;br /&gt;
______&lt;br /&gt;
&lt;br /&gt;
For more information, visit us at &amp;lt;br/&amp;gt;&lt;br /&gt;
https://voip.ms or sign up now &amp;lt;br/&amp;gt;&lt;br /&gt;
to start making calls in under 5 minutes&amp;lt;br/&amp;gt;&lt;br /&gt;
at https://www.voip.ms/#Signup!&amp;lt;br/&amp;gt;&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Johann</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Essentials_to_Internet_of_Things_Security</id>
		<title>Essentials to Internet of Things Security</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Essentials_to_Internet_of_Things_Security"/>
				<updated>2021-05-19T17:19:37Z</updated>
		
		<summary type="html">&lt;p&gt;Johann: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;div style=&amp;quot;font-family: Georgia, serif; font-size: 15px;&amp;quot;&amp;gt;&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
[[File:Iot_security_header.jpg|center| Essentials to the Internet of Things (IoT) Security]]&lt;br /&gt;
| style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
{| class=&amp;quot;wikitable&amp;quot; style=&amp;quot;width: 100%; border: none; background: none;&amp;quot;&lt;br /&gt;
|- style=&amp;quot;vertical-align: top; border: none; background: none;&amp;quot;&lt;br /&gt;
! scope=&amp;quot;row&amp;quot; style=&amp;quot;width: 14.5%; border: none; background: none;&amp;quot; |&lt;br /&gt;
| style=&amp;quot;width: 71%; border: none; background: none;&amp;quot; |&lt;br /&gt;
&lt;br /&gt;
Businesses are aware of the potential of IoT devices. Enterprises around the world have started to embrace the Internet of Things as a means for clearer processes and communication. IoT devices can provide businesses with actionable insights and data which is not easily attainable by any other technology.&lt;br /&gt;
 &lt;br /&gt;
et, enterprises are struggling with the basics of IoT security. In this article, we will discuss the basics of IoT security. But before that, let us briefly discuss why the Internet of Things (IoT) security is important. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Iot_security_1.jpg|center|Essentials to the Internet of Things (IoT) Security]]&lt;br /&gt;
&lt;br /&gt;
__NOTOC__&lt;br /&gt;
&lt;br /&gt;
''' Importance of IoT Security  '''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Mirai botnet is the largest Distributed Denial of Service (DDoS) attack ever recorded. Over 1 terabyte per second flooded the Dyn network – a major DNS provider – bringing down websites such as Airbnb and Reddit. Having said that, the thing that made this attack so interesting is that it was carried out using IoT devices.&lt;br /&gt;
 &lt;br /&gt;
Approximately 150,000 compromised routers, cameras, and other devices were all enslaved into a single botnet, focusing on a single target. Manufacturers often use common usernames and passwords to protect the IoT device. So, in technicality, there were a few thousand password combinations that attackers had to figure out to compromise tens of thousands of smart devices for launching the DDoS attack.&lt;br /&gt;
&lt;br /&gt;
All it takes is a few lines of code from cyber-attackers to test each of those default passwords and the device will get compromised and enslaved within a few seconds. Of course, only if the user did not change the default password. To avoid such wide-scale cyber-attacks like the one caused by the Mirai botnet makes IoT security of paramount importance.&lt;br /&gt;
 &lt;br /&gt;
Of course, botnets are not the only type of threats that businesses and individuals must be aware of. Researchers have proven in the past that it is also possible to take control of a physical IoT-enabled car by simply breaking into the application which controls the onboard software. For instance, Russian researchers have managed to open car locks by simply hacking the application. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''IoT Security Vulnerabilities'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''1. Default Login Credentials'''&lt;br /&gt;
&lt;br /&gt;
As discussed above, most people have the default usernames and passwords on their IoT devices. Manufacturers often hide the change username and password options deep inside the user interface. Thus, making it out of sight for most users. It is one of the most common reasons why many people do not even bother to change the default setting. If every IoT-enabled device had a separate username and password, the Mirai botnet would not have happened in the first place.  &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''2. Lack of Software Updates'''&lt;br /&gt;
&lt;br /&gt;
Most IoT device owners often fail to update the software that came by default on their devices. Therefore, if a software vulnerability exists on the device, there is very little anyone can do to prevent the device from getting compromised. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''3. Communication Is Not Encrypted'''&lt;br /&gt;
&lt;br /&gt;
Most IoT device owners often fail to update the software that came by default on their devices. Therefore, if a software vulnerability exists on the device, there is very little anyone can do to prevent the device from getting compromised.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Iot_security_2.jpg|center|Essentials to the Internet of Things (IoT) Security]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Types of Attacks Against IoT Devices '''&lt;br /&gt;
&lt;br /&gt;
Attackers can hack some devices in many ways. But following are some of the most common types of attacks against IoT devices.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''1. Vulnerability Exploitation '''&lt;br /&gt;
&lt;br /&gt;
Every device and software has vulnerabilities. It is next to impossible to have a device without any vulnerabilities. Even Google, with all its resources, cannot build a vulnerable proof software or device. Therefore, based on the type of vulnerability, attackers can use various ways to exploit the device. For instance, using code injection, attackers can inject malicious code into the device by finding a vulnerability. This malicious code can then perform various tasks such as taking control of the device or shutting it off completely.  &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''2. Malware Attacks '''&lt;br /&gt;
&lt;br /&gt;
Malware attacks are the most well-known and frequently used attacks that aim to gain access to the login credentials or device of the user. Smart TV and other similar devices are most exposed to such cyber threats, as users might unknowingly click on a malicious link or might even download infected apps. Thus, compromising their entire network of connected devices.  &lt;br /&gt;
&lt;br /&gt;
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'''3. Password Attacks '''&lt;br /&gt;
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Password attack is another common type of attack against IoT devices. In such attacks, cyber attackers bombard the users’ devices with countless usernames and passwords until they find the right one. Because most people use a simple and common password, such attacks are successful. Moreover, most people tend to reuse their passwords. Therefore, if the attacker gets access to one device, they can get access to all other devices. &lt;br /&gt;
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'''4. Botnet Enslaving '''&lt;br /&gt;
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As discussed, IoT-enabled devices are the prime candidate for a botnet attack. It is because IoT devices are easier to compromise and tough to diagnose, and once the device gets enslaved, attackers can use it for many different purposes such as DDoS attacks, performing click fraud, and sending spam emails among other things. Mirai botnet, as discussed, was built based on default passwords and usernames.&lt;br /&gt;
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[[File:Iot_security_3.jpg|center|Essentials to the Internet of Things (IoT) Security]]&lt;br /&gt;
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'''Final Thoughts '''&lt;br /&gt;
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In today’s digital world, people are required to press specific digits on the smart lock to get access to office premises and/or their homes. However, with the increasing usage of sophisticated systems, cyber-attacks are also becoming more sophisticated. It means that no system is unbreakable.&lt;br /&gt;
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VoIP.ms has for first vocation to provide quality communication tools to all its users, but also to simplify their life and offer them different solutions adapted to their needs, that's why VoIP.ms starts to imagine different possibilities of interactions between everyday objects and its platform of voice over IP, this reflection is expressed today with Sequence. By using VoIP.ms sequence feature, you can, for example, add an extra layer of security to your smart lock IoT devices. The sequence feature offered by VoIP.ms allows you to combine DTMF, voice recordings, and SMS messages. Only when the combination is executed in a specific order, the sequence will provide access to the door. Therefore, the VoIP.ms sequence feature will help you keep a close eye on who gets access to your office or home.&lt;br /&gt;
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'''Final Thoughts '''&lt;br /&gt;
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There is no doubt that IoT is going to revolutionize the way businesses conduct their communication and operations. It is one of the best innovations we have seen ever since the arrival of the Internet. However, there is no denying that businesses must understand the importance of IoT security as well. The interconnected nature of this technology makes it much more difficult for businesses to undo any damages done. Therefore, enterprises should adopt a more proactive approach rather than a reactive one.&lt;br /&gt;
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For more information, visit us at &amp;lt;br/&amp;gt;&lt;br /&gt;
https://voip.ms or sign up now &amp;lt;br/&amp;gt;&lt;br /&gt;
to start making calls in under 5 minutes&amp;lt;br/&amp;gt;&lt;br /&gt;
at https://www.voip.ms/#Signup!&amp;lt;br/&amp;gt;&lt;br /&gt;
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		<author><name>Johann</name></author>	</entry>

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