VoIP.ms Wiki - User contributions [en]

Panasonic KX-TGP 550

2023-02-08T01:50:36Z

Goldstrom: /* Additional Details */

== Devices ==
* Panasonic KX-TGP-550 (cordless VoIP 'phone with one base handset, one remote handset)
* Panasonic KX-TGP-500 (cordless VoIP 'phone with one remote handset, no handset on base)
* Panasonic KX-TGP-551 (cordless VOIP 'phone with one base handset, one remote handset)
<center>
{|
||[[Image:Pana550b.jpg|300px|thumb|caption|Panasonic KX-TGP 550]]
||[[Image:Panasonic KX-TGP-500.jpg|175px|thumb|caption|Panasonic KX-TGP 500]]
|}</center>
<div style="width:100%;overflow:hidden;clear:both"></div>

== Register Handset(s). ==

*Remember to install batteries in your cordless handsets before you start the registration process.

* Plug the cordless handset in the base unit.
* Press the center button to select the '''Menu''' option, and once you enter the '''Menu''' select the '''Initial Settings''' option (the icon is a wrench).
* Once you enter the '''Initial Settings''' menu select the '''Registration''' option (it will be on the 2nd page), and after you enter the sub-menu select '''Register handset''' (should be highlighted)
* On the base unit, press the '''ALL''' button for 4 seconds, the unit may start beeping.
*On the TGP500 (black box), it will be located on the right side of the unit.
*On the TGP550 (phone base), it will be the fourth button on the top row.
Then press the OK soft button on the handset, it may take a few seconds for the unit to register. Repeat for every wireless handset you have.

== Enter the Panasonic KX-TGP 550 Configuration Panel. ==

* On the handset, press the center button to select '''Menu''' and once you enter the '''Menu''' select '''IP Service''' (looks like a toolbox).
* On the '''IP Service''' menu the '''Network Setting''' option should be highlighted, select it and on the sub-menu select '''IP Settings''' and the IP address of the base unit should be displayed, '''record this IP address''', as you will need it momentarily.
*If the IP address doesn't display you may need to repeat the handset registration procedure or check that it has a connection to the network and a DHCP server is available.
* Press the Back soft button to be returned to the menu, and select '''Embedded web'''. By default, '''Off''' is highlighted, press the middle button up once to highlight '''On''' and press it once to save the setting. The handset will beep if successful.
* Enter the IP address of the base unit into your web browser, the default username is '''admin''' and password is '''adminpass'''.

== Register the Panasonic KX-TGP 550 with Voip.ms ==

Complete the following fields in the VOIP Tab:

* '''Phone number:''' 100000 (Replace with your Main SIP account or Subaccount UserID, e.g. 198765 or 198765_sub)
* '''Line ID:''' 100000 (Replace with your Main SIP account or Subaccount UserID, e.g. 198765 or 198765_sub)
* '''Registrar Server Address:''' servername.voip.ms (Pick one of VoIP.ms multiple [http://wiki.voip.ms/article/Choosing_Server servers])
* '''Registrar Server port:''' 5060 (Default SIP Port)
* '''Proxy server Address:''' servername.voip.ms (Pick one of VoIP.ms multiple [http://wiki.voip.ms/article/Choosing_Server servers])
* '''Proxy server port:''' 5060
* '''Presence server port:''' 5060
* '''Service domain:''' servername.voip.ms (Pick one of VoIP.ms multiple [http://wiki.voip.ms/article/Choosing_Server servers])
Remember to match the '''Registrar Server Address''', '''Proxy server Address''' and the '''Service domain''' options with each other.
Also remember to use the same server that you set as '''Point of Presence''' (POP) to your DID.
* '''Source port:''' 5060 (You may choose from our supported ports: 5060, 5080 or 42872)
* '''**Authentication ID:''' 100000 (Replace with your Main SIP account or Subaccount UserID, e.g. 198765 or 198765_sub)
* '''**Authentication password:''' ********* (Use the SIP account password-By default the same as the Customer portal)
* '''Keep Alive Interval:''' Change from 0 to around 15

**You can also find this information by logging to your [https://www.voip.ms/m/accountinfo.php Customer portal].

[[File:Panasonic.png]]

==Additional Details==

On the TGP500 model currently it may or may not be possible to use sub accounts, as the device won't accept the underscore (_) for certain fields on which the SIP account userID needs to be entered. For the latest (2022) firmware update, it does seem to work correctly with sub accounts. Other issues to be aware of is ensuring the "Source Port" is correct on a multi-line setup.

The default registration expiry time on this device is 3600 seconds. You may have to reduce that if you lose registration. Unfortunately, that can not be set on the web interface. You need to load a provisioning configuration file from a web or FTP server (details [http://www.voicesonic.com/panasonic/manuals/panasonic-others/TGP500-550-Admin-Guide.pdf here], page 132 for file format). The parm is REG_EXPIRE_TIME_[n]="mmm", where n is line number, and mmm is the registration interval. e.g. REG_EXPIRE_TIME_1="180" to set line 1 registration time to 180 seconds. A symptom of this problem is that the telephone web interface shows that the line is registered, but the voip.ms control panel indicates that it is not registered. This device supports multiple provisioning files in a hierarchy.

The "Phone Number" field may contain only digits, and *must* contain at least one digit, or the base unit won't try to register it. Within those restrictions it can be any number you want. When using the handset (or base unit) to select a line from which to dial, this number will be displayed next to the entry for the associated line. I think Panasonic's idea is that this is supposed to be a DID associated with the SIP address, but it doesn't have to be.

Enter your SIP username in the "Line ID" field and again in the "Authentication ID" field. If you are registering a voip.ms main account your SIP username will be your six-digit account number. If you are registering a sub-account it will be your main account number followed by an underscore followed by the sub-account number.

You can register at any voip.ms server (e.g. "atlanta.voip.ms") but you must enter your chosen server name in the "Registrar Server Address" and "Proxy Server Address" and "Service Domain" fields.

After saving these settings, check the "VoIP Status" page in the "Status" section to see if the status of this line is "registered". This product can register up to eight SIP addresses at once. If any of the SIP addresses you configured into the device do not show their status on this page as being "registered", then the status light on the base unit will flash yellow. (This is not mentioned in either the user guide nor the admin guide for this product.)

The above information applies to both the TGP-550 (where the base unit has a handset, dialpad, LCD display, etc.) and the TGP-500 (where the base unit is a faceless black box that sits in your network closet).

==Dial Plans==

If you wish to have 7 digit dialing within a USA area code, go to "Telephone" "Call Control" "Line #" and in the "Dial Plan" box, enter: <:585>[23456789]xxxxxx
With the addition of immediate *11 calls (such as 411 or 911): [23456789]11|<:585>[23456789]xxxxxx

[[Category:SIP phones]]

Panasonic KX-TGP 550

2023-02-08T01:49:02Z

Goldstrom: /* Additional Details */

== Devices ==
* Panasonic KX-TGP-550 (cordless VoIP 'phone with one base handset, one remote handset)
* Panasonic KX-TGP-500 (cordless VoIP 'phone with one remote handset, no handset on base)
* Panasonic KX-TGP-551 (cordless VOIP 'phone with one base handset, one remote handset)
<center>
{|
||[[Image:Pana550b.jpg|300px|thumb|caption|Panasonic KX-TGP 550]]
||[[Image:Panasonic KX-TGP-500.jpg|175px|thumb|caption|Panasonic KX-TGP 500]]
|}</center>
<div style="width:100%;overflow:hidden;clear:both"></div>

== Register Handset(s). ==

*Remember to install batteries in your cordless handsets before you start the registration process.

* Plug the cordless handset in the base unit.
* Press the center button to select the '''Menu''' option, and once you enter the '''Menu''' select the '''Initial Settings''' option (the icon is a wrench).
* Once you enter the '''Initial Settings''' menu select the '''Registration''' option (it will be on the 2nd page), and after you enter the sub-menu select '''Register handset''' (should be highlighted)
* On the base unit, press the '''ALL''' button for 4 seconds, the unit may start beeping.
*On the TGP500 (black box), it will be located on the right side of the unit.
*On the TGP550 (phone base), it will be the fourth button on the top row.
Then press the OK soft button on the handset, it may take a few seconds for the unit to register. Repeat for every wireless handset you have.

== Enter the Panasonic KX-TGP 550 Configuration Panel. ==

* On the handset, press the center button to select '''Menu''' and once you enter the '''Menu''' select '''IP Service''' (looks like a toolbox).
* On the '''IP Service''' menu the '''Network Setting''' option should be highlighted, select it and on the sub-menu select '''IP Settings''' and the IP address of the base unit should be displayed, '''record this IP address''', as you will need it momentarily.
*If the IP address doesn't display you may need to repeat the handset registration procedure or check that it has a connection to the network and a DHCP server is available.
* Press the Back soft button to be returned to the menu, and select '''Embedded web'''. By default, '''Off''' is highlighted, press the middle button up once to highlight '''On''' and press it once to save the setting. The handset will beep if successful.
* Enter the IP address of the base unit into your web browser, the default username is '''admin''' and password is '''adminpass'''.

== Register the Panasonic KX-TGP 550 with Voip.ms ==

Complete the following fields in the VOIP Tab:

* '''Phone number:''' 100000 (Replace with your Main SIP account or Subaccount UserID, e.g. 198765 or 198765_sub)
* '''Line ID:''' 100000 (Replace with your Main SIP account or Subaccount UserID, e.g. 198765 or 198765_sub)
* '''Registrar Server Address:''' servername.voip.ms (Pick one of VoIP.ms multiple [http://wiki.voip.ms/article/Choosing_Server servers])
* '''Registrar Server port:''' 5060 (Default SIP Port)
* '''Proxy server Address:''' servername.voip.ms (Pick one of VoIP.ms multiple [http://wiki.voip.ms/article/Choosing_Server servers])
* '''Proxy server port:''' 5060
* '''Presence server port:''' 5060
* '''Service domain:''' servername.voip.ms (Pick one of VoIP.ms multiple [http://wiki.voip.ms/article/Choosing_Server servers])
Remember to match the '''Registrar Server Address''', '''Proxy server Address''' and the '''Service domain''' options with each other.
Also remember to use the same server that you set as '''Point of Presence''' (POP) to your DID.
* '''Source port:''' 5060 (You may choose from our supported ports: 5060, 5080 or 42872)
* '''**Authentication ID:''' 100000 (Replace with your Main SIP account or Subaccount UserID, e.g. 198765 or 198765_sub)
* '''**Authentication password:''' ********* (Use the SIP account password-By default the same as the Customer portal)
* '''Keep Alive Interval:''' Change from 0 to around 15

**You can also find this information by logging to your [https://www.voip.ms/m/accountinfo.php Customer portal].

[[File:Panasonic.png]]

==Additional Details==

On the TGP500 model currently it may or may not be possible to use sub accounts, as the device won't accept the underscore (_) for certain fields on which the SIP account userID needs to be entered. For the latest (2022) firmware update, it does seem to work correctly with sub accounts.

The default registration expiry time on this device is 3600 seconds. You may have to reduce that if you lose registration. Unfortunately, that can not be set on the web interface. You need to load a provisioning configuration file from a web or FTP server (details [http://www.voicesonic.com/panasonic/manuals/panasonic-others/TGP500-550-Admin-Guide.pdf here], page 132 for file format). The parm is REG_EXPIRE_TIME_[n]="mmm", where n is line number, and mmm is the registration interval. e.g. REG_EXPIRE_TIME_1="180" to set line 1 registration time to 180 seconds. A symptom of this problem is that the telephone web interface shows that the line is registered, but the voip.ms control panel indicates that it is not registered. This device supports multiple provisioning files in a hierarchy.

The "Phone Number" field may contain only digits, and *must* contain at least one digit, or the base unit won't try to register it. Within those restrictions it can be any number you want. When using the handset (or base unit) to select a line from which to dial, this number will be displayed next to the entry for the associated line. I think Panasonic's idea is that this is supposed to be a DID associated with the SIP address, but it doesn't have to be.

Enter your SIP username in the "Line ID" field and again in the "Authentication ID" field. If you are registering a voip.ms main account your SIP username will be your six-digit account number. If you are registering a sub-account it will be your main account number followed by an underscore followed by the sub-account number.

You can register at any voip.ms server (e.g. "atlanta.voip.ms") but you must enter your chosen server name in the "Registrar Server Address" and "Proxy Server Address" and "Service Domain" fields.

After saving these settings, check the "VoIP Status" page in the "Status" section to see if the status of this line is "registered". This product can register up to eight SIP addresses at once. If any of the SIP addresses you configured into the device do not show their status on this page as being "registered", then the status light on the base unit will flash yellow. (This is not mentioned in either the user guide nor the admin guide for this product.)

The above information applies to both the TGP-550 (where the base unit has a handset, dialpad, LCD display, etc.) and the TGP-500 (where the base unit is a faceless black box that sits in your network closet).

==Dial Plans==

If you wish to have 7 digit dialing within a USA area code, go to "Telephone" "Call Control" "Line #" and in the "Dial Plan" box, enter: <:585>[23456789]xxxxxx
With the addition of immediate *11 calls (such as 411 or 911): [23456789]11|<:585>[23456789]xxxxxx

[[Category:SIP phones]]

Acrobits Groundwire

2023-02-08T01:46:15Z

Goldstrom: /* Configuration Details */

GroundWire is an Android and iOS business Softphone application built by Acrobits, s.r.o. Fully certified, you will be able to register your VoIP.ms account quickly and easily.

__TOC__

== Application Features ==
[[File:Acrobitscert.png|200px|right|none|Acrobits|link=https://www.acrobits.net//?utm_campaign=itsp-partners&utm_medium=cp-certified-logo&utm_source=voipms]]

{| class="wikitable mw-collapsed"
! <strong>Features</strong>
|-
|Push Notifications for incoming calls for improved battery life
|-
|Multiline
|-
|Call Conferencing
|-
|Transfer and Attended Transfer
|-
|Voicemail
|-
|Call Forwarding
|-
|Bluetooth headset support
|-
|Secure calling through SRTP (SDES)
|-
|ZRTP support (through in app purchase), the latest in secure calling for SIP
|-
|Support for use on wifi and 3G networks
|-
|backgrounding support with status bar notification; check your email or other tasks while still available for calls on the Softphone
|-
|quick import of accounts from major VoIP Providers
|-
|call recorder and player, seamlessly integrated into the call history
|-
|Bluetooth headset support
|-
|HD Wideband audio through G.722 and Opus codecs
|-
|excellent sound quality, includes the G.711 (ulaw and alaw) and GSM audio codecs. Make an in app purchase to add G.729 Annex A for great quality over 3G networks
|-
|TLS support for encrypted SIP
|-
|audio codec manipulation, enabling you to prioritize the codecs used and disable ones you don’t want to use
|-
|comfortable and super-smooth user interface, fine-tuned specially for Android
|-
|easy, intuitive configuration
|-
|simultaneous registration of multiple SIP accounts, have multiple accounts registered to receive incoming calls and switch the account used for outgoing calls without leaving the keypad
|-
|Android contacts integration. Easy to call anyone in your contacts via SIP
|-
|add new contacts directly from Groundwire
|-
|ability to generate DTMF tones while in call, to control various PBX features or automated systems (use audio, rfc 2833 or SIP INFO)
|-
|speakerphone support
|-
|detailed call history
|-
|configurable RTP port range
|-
|SIP Proxy support
|-
|STUN server support, automatic service discovery using DNS SRV queries
|-
|phone number resolution. We present the phone numbers in a convenient format with grouped digits, display the flag and country name and even region/city name for some countries, including USA
|}

== Configuration Details ==

The configuration will be done in only 3 steps. Once you have downloaded GroundWire from Google Play/Apps Store, you will need to start the application.

On the initial start up for Android, the Acrobits Groundwire App will require some rights such as access to your microphone and call information to be able to fully use this application.

[[File:Acrobits_Groundwire_01.png|200px]] [[File:Acrobits_Groundwire_02.png|200px]] [[File:Acrobits_Groundwire_03.png|200px]] [[File:Acrobits_Groundwire_04.png|200px]] [[File:Acrobits_Groundwire_05.png|200px]] [[File:Acrobits_Groundwire_06.png|200px]]

Once this is done, you have to create your first SIP account. In this section, VoIP.ms has been certified by Acrobits and we are in the provider list. Simply type "VoIP.ms" into the upper search box and click on it to start the configuration.

[[File:Acrobits_Groundwire_Search.png|300px]]

In this section, you will need to fill the fields with your main account/sub account information. You will also need to specify the server that you want to be registered on.

[[File:Acrobits_Groundwire_AccountConfig.png|300px]]

*'''Title''': You will be able to rename this field if you plan to use more than one account on this apps.
*'''Username''': You main SIP account or sub account username
*'''Password''': The password you set for the account / sub account
*'''Domain''': One of VoIP.ms multiple [[Choosing Server#Choosing_a_Server | servers]], you can choose the one closest to your location.
*'''Advanced Settings: Secure Calls''': Set to "Disabled" unless you already have "Encrypted SIP Traffic" set to yes in your main Voip.ms account, and the sub account advanced settings also set to "Encrypted SIP Traffic" - Yes.
*'''Advanced Settings: Transport Protocol": Set to UDP, or if using Secure Calls, then set to "tls (sips)"

Finally, click on the upper right '''"Save"''' button and you will be able to start using your VoIP.ms account with Acrobits GroundWire softphone apps.

[[File:Acrobits_Groundwire_vms.png|300px]]

If you need assistance during the configuration, don't hesitate to contact VoIP.ms support.

== Outbound CallerID Name ==
Under the apps settings, click on "Accounts" then on the SIP account you need to add an Outbound Caller ID to. Click on "Advanced settings". Scroll down to "Caller Identification".

[[File:Acrobits_Groundwire_3dot.png|200px]] [[File:Acrobits_Groundwire_setting.png|200px]] [[File:Acrobits_Groundwire_settingsVMS.png|200px]] [[File:Acrobits_Groundwire_settingsVMS_adv.png|200px]] [[File:Acrobits_Groundwire_menuCID.png|200px]]

== Voicemail settings ==

If you would prefer to have easy access to your Voicemail instead of dialing *97/*98, you can set your voicemail number directly in your settings.
Doing this, you will be able to click directly on a "voicemail" button directly from your dialpad when you have a voicemail.

Under the app's settings, click on "Accounts", then the SIP account you need to add a Outbound Caller ID. Click on "Advanced settings". Scroll down to "Voicemail Settings"

[[File:Acrobits_Groundwire_3dot.png|200px]] [[File:Acrobits_Groundwire_setting.png|200px]] [[File:Acrobits_Groundwire_settingsVMS.png|200px]] [[File:Acrobits_Groundwire_settingsVMS_adv.png|200px]] [[File:Acrobits_Groundwire_menuVM.png|200px]] [[File:Acrobits_Groundwire_menuVMon.png|200px]]

== Codec G.729a ==
The codec G.729a is an advanced biterate codec that requires less bandwidth, ideal if you have only access to a 3G network. This codec requires you to purchase the license to be able to used it. To do so, you need to go on your in-apps settings, above "Application settings" click on "Complement", then under Codecs "G.729 Codec of Annexe A", you will be able to purchase it.

[[category:guides]]

Panasonic KX-TGP 550

2012-10-22T17:22:14Z

Goldstrom: added panasonic unique dial plan information for voip.ms

Panasonic KX-TGP 550

2012-10-22T17:16:15Z

Goldstrom:

Panasonic KX-TGP 550

2012-08-31T21:23:10Z

Goldstrom: /* Devices */

Panasonic KX-TGP 550

2012-08-31T21:22:50Z

Goldstrom: /* Devices */

Panasonic KX-TGP 550

2012-08-31T21:21:49Z

Goldstrom: /* Configuration Details */

== Devices ==
* Panasonic KX-TGP-550 (cordless VoIP 'phone with one base handset, one remote handset)
* Panasonic KX-TGP-500 (cordless VoIP 'phone with one remote handset, no handset on base)
<center>
{|
||[[Image:Pana550b.jpg|300px|thumb|caption|Panasonic KX-TGP 550]]
||[[Image:Panasonic KX-TGP-500.jpg|175px|thumb|caption|Panasonic KX-TGP 500]]
|}</center>
<div style="width:100%;overflow:hidden;clear:both"></div>

==Configuration Details==

Complete the following fields:

* '''Phone number ID:''' 1234567890 (Replace with your Phone number)
* '''Line ID:''' 100000 (Replace with your six digit VoIP.ms username, or sub account login)
* '''Registrar Server Address:''' atlanta.voip.ms (You can replace with any of the multiple VoIP.ms servers)
* '''Registrar Server port:''' 5060 (Default SIP Port)
* '''Proxy server Address:''' atlanta.voip.ms (You can replace with any of the multiple VoIP.ms servers)
* '''Proxy server port:''' 5060
* '''Presence server port:''' 5060
* '''SIP service domain:''' atlanta.voip.ms (You can replace with any of the multiple VoIP.ms servers)
* '''SIP source port:''' 5060
* '''Authentication ID:''' 100000 (Replace with your VoIP.ms username or sub-account login)
* '''Authentication password:''' ********* (Enter VoIP.ms´s main account/sub account Password)

The default registration expiry time on this device is 3600 seconds. You may have to reduce that if you lose registration. Unfortunately, that can not be set on the web interface. You need to load a provisioning configuration file from a web or FTP server (details [http://www.voicesonic.com/panasonic/manuals/panasonic-others/TGP500-550-Admin-Guide.pdf here], page 132 for file format). The parm is REG_EXPIRE_TIME_[n]="mmm", where n is line number, and mmm is the registration interval. e.g. REG_EXPIRE_TIME_1="180" to set line 1 registration time to 180 seconds. A symptom of this problem is that the telephone web interface shows that the line is registered, but the voip.ms control panel indicates that it is not registered. This device supports multiple provisioning files in a hierarchy.

The "Phone Number" field may contain only digits, and *must* contain at least one digit, or the base unit won't try to register it. Within those restrictions it can be any number you want. When using the handset (or base unit) to select a line from which to dial, this number will be displayed next to the entry for the associated line. I think Panasonic's idea is that this is supposed to be a DID associated with the SIP address, but it doesn't have to be.

Enter your SIP username in the "Line ID" field and again in the "Authentication ID" field. If you are registering a voip.ms main account your SIP username will be your six-digit account number. If you are registering a sub-account it will be your main account number followed by an underscore followed by the sub-account number.

You can register at any voip.ms server (e.g. "atlanta.voip.ms") but you must enter your chosen server name in the "Registrar Server Address" and "Proxy Server Address" and "Service Domain" fields.

After saving these settings, check the "VoIP Status" page in the "Status" section to see if the status of this line is "registered". This product can register up to eight SIP addresses at once. If any of the SIP addresses you configured into the device do not show their status on this page as being "registered", then the status light on the base unit will flash yellow. (This is not mentioned in either the user guide nor the admin guide for this product.)

The above information applies to both the TGP-550 (where the base unit has a handset, dialpad, LCD display, etc.) and the TGP-500 (where the base unit is a faceless black box that sits in your network closet).

[[Category:SIP phones]]