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		<updated>2026-06-04T01:17:54Z</updated>
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	<entry>
		<id>https://wiki.voip.ms/article/Acrobits</id>
		<title>Acrobits</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Acrobits"/>
				<updated>2024-02-12T17:55:09Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;div&amp;gt;&amp;lt;ul&amp;gt; &lt;br /&gt;
&amp;lt;li style=&amp;quot;display: inline-block;&amp;quot;&amp;gt;&lt;br /&gt;
[[File:acrobits_logo_horizontal.png|none|600px|link=http://www.counterpath.com/?utm_campaign=itsp-partners&amp;amp;utm_medium=cp-certified-logo&amp;amp;utm_source=voipms]]&lt;br /&gt;
&amp;lt;/li&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Simplify the way you communicate, whether you’re in the office or on the go. Acrobits Softphone and Groundwire give you the flexibility you need. Available on both the App Store and Google Play.&lt;br /&gt;
&lt;br /&gt;
Visit: https://acrobits.net/sip-client-ios-android/ to download.&lt;br /&gt;
&lt;br /&gt;
==Configuration Details==&lt;br /&gt;
&lt;br /&gt;
* Start the Acrobits App&lt;br /&gt;
* Once the Acrobits App has started, click on '''New SIP Account''' to start the configuration.&lt;br /&gt;
&lt;br /&gt;
[[File:Acrobits 1.jpg|thumb|none|200px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* You will see VoIP.ms at the list, select it&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Acrobits 2.jpg|thumb|none|200px]]&lt;br /&gt;
&lt;br /&gt;
You will need to fill the information for your account: &lt;br /&gt;
&lt;br /&gt;
*'''Username''': Your Main account or sub account username (six digit number) E.G 123456 / 123456_XX (the underscore has to be used for sub-accounts)&lt;br /&gt;
*'''Password''': The password you set for the account / sub account&lt;br /&gt;
*'''Domain''': One of VoIP.ms multiple [[Choosing Server#Choosing_a_Server | servers]], you can choose the one closest to your location&lt;br /&gt;
&lt;br /&gt;
Finally click on the '''&amp;quot;Save&amp;quot;''' button and you will be able to start using voip.ms on the Acrobits App. &lt;br /&gt;
&lt;br /&gt;
[[File:Acrobits 3.png|thumb|none|200px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
In the advanced settings if you would like to setup your '''Display Name''', for your outbound caller ID Name there is some requirements. &lt;br /&gt;
&lt;br /&gt;
   - We suggest entering your outbound Caller ID Name must be in '''capital letters'''. This will appears more clearly/visible on some devices.&lt;br /&gt;
   - You must NOT use any special characters, they will not be displayed. &lt;br /&gt;
   - Some of regular Canadian providers will not show more than 15 characters. We suggest shrinking or adapt your caller ID. &lt;br /&gt;
   - Spaces are allowed in a caller id name.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Call Encryption - TLS/SRTP==&lt;br /&gt;
&lt;br /&gt;
To use [[Call_Encryption_-_TLS/SRTP#Configuration_on_SIP_Client | encrypted calls (TLS)]], once your main Voip.ms account, or any sub accounts have been properly configured, the following setting must be set in Groundwire:&lt;br /&gt;
&lt;br /&gt;
* Open the advanced settings of the account to configure for TLS:&lt;br /&gt;
** Settings -&amp;gt; Accounts -&amp;gt; (select the account) -&amp;gt; Advanced Settings&lt;br /&gt;
  &lt;br /&gt;
* Once in Advanced Settings:&lt;br /&gt;
** Set '''Transport Protocol''' to “tls (sip)”&lt;br /&gt;
** Go in '''Secure calls''' setting.&lt;br /&gt;
*** In the '''SEDS (RFC 4568)''' section, set both '''''Incoming Calls''''' and '''''Outgoing Calls''''' to “Required”.&lt;br /&gt;
* Validate all these changes, and your secured call connection (TLS) should register as expected.&lt;br /&gt;
&lt;br /&gt;
[[File:Acrobits_Groundwire_transport_protocol.jpg|200px]] [[File:Acrobits_Groundwire_SDES.png|200px]]&lt;br /&gt;
&lt;br /&gt;
==SMS Related==&lt;br /&gt;
&lt;br /&gt;
To use the App for SMS purposes you'll need to make some adjustments for compatibility with how our SMS Through SIP feature works. The steps are the following:&lt;br /&gt;
&lt;br /&gt;
1. Go to &amp;quot;Settings &amp;gt; Accounts &amp;gt; [voip.ms account] &amp;gt; Advanced Settings&amp;quot;&lt;br /&gt;
2. Enable &amp;quot;Simple&amp;quot; under &amp;quot;Messaging&amp;quot;&lt;br /&gt;
3. Disable &amp;quot;Delivery Notifications&amp;quot; which sends messages as &amp;quot;Message/CPIM&amp;quot;. This option only appears after &amp;quot;Simple&amp;quot; is enabled.&lt;br /&gt;
&lt;br /&gt;
==Known Issues==&lt;br /&gt;
&lt;br /&gt;
For Android it's been found that having &amp;quot;Call Integration&amp;quot; can cause audio issues. This can be resolved by heading in the app to:&lt;br /&gt;
&lt;br /&gt;
-Preferences &amp;gt; Call Integration, set as disabled &amp;amp; save.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you need assistance during the configuration don't hesitate to contact VoIP.ms support.&lt;br /&gt;
&lt;br /&gt;
[[category:guides]]&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/SMS</id>
		<title>SMS</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/SMS"/>
				<updated>2018-07-12T18:25:44Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Configuring the SMS service */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Short Message Service (SMS). This feature will allow you to send and receive messages with your DID Number (US and Canada DID Numbers Only). Currently it is in beta and will remain free until further notice. &lt;br /&gt;
&lt;br /&gt;
Please note that this feature is for regular customer usage. '''No automation, telemarketing, bulk sending or receiving will be allowed.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
__TOC__ &lt;br /&gt;
&lt;br /&gt;
== Important information to know about the SMS Service == &lt;br /&gt;
&lt;br /&gt;
* The SMS Service is in '''BETA''' version, that means it is not fully deployed. It is important to us that you report any issues with this service by sending an email to [mailto:support@voip.ms support] so that the developers can get involved if necessary.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service will be free until further notice.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service is only available for US and Canadian local DID Numbers marked with the distinctive SMS Icon.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service can only be used to send SMS Messages to Canadian and US 10 digit numbers at this time. We also cannot guarantee that International SMS will be properly received.&lt;br /&gt;
&lt;br /&gt;
* VoIP.ms reserves the right, at its sole discretion, to limit or disable the SMS service from any account that may present marketing patterns / automation patterns / bulk sending or receiving while the service is free and in beta.&lt;br /&gt;
&lt;br /&gt;
* At this time we cannot guarantee that Short Code SMS Messages, which are usually 6 digits or less (e.g.: Skype, Bank Codes, TV Commercials etc...) will work.&lt;br /&gt;
&lt;br /&gt;
* We cannot guarantee that accents or special characters including non Latin letters will be properly delivered.&lt;br /&gt;
&lt;br /&gt;
* For '''Ported In Numbers''' compatible with the feature: The SMS Functionality will be available up to 48 hours after the porting process is marked as Completed.&lt;br /&gt;
&lt;br /&gt;
 If you have further questions don't hesitate to contact the Support Staff on the Live Chat or Ticket System.&lt;br /&gt;
&lt;br /&gt;
== Identifying a SMS DID Number == &lt;br /&gt;
&lt;br /&gt;
The first thing you need to know is that this feature is only available for '''local US and Canadian numbers''' at the moment. You will note that some numbers have a little icon of a cellphone device, this indicates that the number supports SMS. Please note that not all locations support SMS at this time.&lt;br /&gt;
&lt;br /&gt;
You can start ordering a DID Number from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/dids.php Order DID] &amp;gt;&amp;gt; Local Numbers &amp;gt;&amp;gt; (US or Canada) Numbers and you will be able to purchase your desired number, just make sure it supports the SMS feature. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS 1.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
== Configuring the SMS service ==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once purchased the SMS Service needs to be activated on the DID settings, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; Manage DID &amp;gt;&amp;gt; Edit Selection &amp;gt;&amp;gt; SMS. &lt;br /&gt;
&lt;br /&gt;
On that section you can activate and configure some forward options for the SMS service. &lt;br /&gt;
&lt;br /&gt;
[[File:SMSSIPAccount.png]]&lt;br /&gt;
&lt;br /&gt;
The first action to take is to mark the '''Short Message Service (SMS) service''', by enabling this field the SMS Service will be active and free until further notice.&lt;br /&gt;
&lt;br /&gt;
* '''VoIP.ms SMS Portal''': This is enabled by default and it can't be modified, that means that you will be able to create and send messages from the SMS Message Center. &lt;br /&gt;
&lt;br /&gt;
*'''SMS Email Address''': By activating this option all the SMS Messages will be sent to the email address you configure in this field. The advantage of this option is that you will receive your SMS Messages directly to your email and you will be able to Reply to these messages from your email too. You just need to click on '''reply''' to the email. Please note that e-mail responses are as well limited to 160 characters and if they exceed this limit, they'll be split in two (or more messages if applies) when sent. &lt;br /&gt;
&lt;br /&gt;
  To reply the SMS Message via your email it is important to click on Reply and '''DON'T change or modify''' &lt;br /&gt;
  the destination mail &amp;quot;TO&amp;quot;  &lt;br /&gt;
  (sms@voip.ms)and the subject E.G [#USXXX] Message sent to 5555555555.&lt;br /&gt;
&lt;br /&gt;
*'''SMS Forward''': You can have your SMS Messages forwarded to your cellphone or any other number that supports SMS, with this option you will receive the SMS Messages from our system to the configured phone number. &lt;br /&gt;
&lt;br /&gt;
  The CallerID sent to the Call Forwarded Cell Phone will be your DID Number that received the SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''SMS SIP Account''': You can have your SMS Messages forwarded to your selected SIP account.  They will be sent through our SMS/SIP gateway as a SIP MESSAGE. &lt;br /&gt;
&lt;br /&gt;
  The destination (&amp;quot;To&amp;quot; header field) of the SIP MESSAGE will be your account name, instead of the destination number of the original SMS.&lt;br /&gt;
  For SIP devices that require this information, such as a trunk or PBX, we encode the original destination number in a custom SIP header field named &amp;quot;X-SMS-To&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
*'''SMS URL Callback''': By enabling this option you will be able to send the messages to another destination e.g. your own server. If selected SMS Messages received by your DID will Send a GET request to the URL Callback provided. Available variables for your URL:&lt;br /&gt;
&lt;br /&gt;
  '''{ID}''' The ID of the SMS message.&lt;br /&gt;
  '''{TIMESTAMP}''' The date and time the message was received.&lt;br /&gt;
  '''{FROM}''' The phone number that sent you the message&lt;br /&gt;
  '''{TO}''' The DID Number that received the message&lt;br /&gt;
  '''{MESSAGE}''' The content of the message&lt;br /&gt;
  '''Example''': http: //mysite.com/sms.php?to={TO}&amp;amp;from={FROM}&amp;amp;message={MESSAGE}&amp;amp;id={ID}&amp;amp;date={TIMESTAMP}&lt;br /&gt;
&lt;br /&gt;
*'''URL Callback Retry''': When selected, we will be expecting an &amp;quot;ok&amp;quot; output (without quotes) from your URL callback page as an indicator that you have received the message correctly. If we don't received the &amp;quot;ok&amp;quot; (without quotes) from your callback page, we will keep sending you the same message every 30 minutes. &lt;br /&gt;
&lt;br /&gt;
Once you configure the desired option, click on Apply Changes.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (Web Interface)==&lt;br /&gt;
&lt;br /&gt;
===SMS Message Center===&lt;br /&gt;
&lt;br /&gt;
To start using the service you will need to use the SMS Message Center, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/sms.php SMS Message Center]. &lt;br /&gt;
&lt;br /&gt;
For Mobile Devices please use [https://sms.voip.ms/ sms.voip.ms] as a complete all in one solution. &lt;br /&gt;
&lt;br /&gt;
From the SMS Message Center you can check your SMS History, send and receive SMS messages. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
*'''Search Range''': Select a Date Range of your SMS History. You can select a time period by marking the &amp;quot;Show Details&amp;quot; field and the text messages will be displayed.&lt;br /&gt;
&lt;br /&gt;
*'''Search Filter''': You can filter your Search by DID, Contact and Type (Sent, Received and Both).&lt;br /&gt;
&lt;br /&gt;
*'''Send New SMS Messages''': Another window will open by clicking here in order to create a new SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''Delete Selected Messages''': This action will delete any messages that you have selected, by clicking on the box next to them. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Delete All Messages''': Delete ALL your SMS Messages, both sent and received. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Checking a Message''': To check a received SMS Message just click it directly in order to display the information.&lt;br /&gt;
&lt;br /&gt;
===Create a New SMS Message===&lt;br /&gt;
&lt;br /&gt;
[[File:SMS41.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
You can create a new '''SMS Message''' we will explain you all the parameters you can find on this section: &lt;br /&gt;
&lt;br /&gt;
* '''DID''': If you have more than one DID Number you can select any of the numbers available to send your message. &lt;br /&gt;
* '''Contact''': The destination phone number or if you have a [[Phone book|Phone book entry]] start typing the name and the system will display the information if available. &lt;br /&gt;
* '''Message''': You can create your message on that field, please note that you have up to 160 characters.&lt;br /&gt;
&lt;br /&gt;
Then click on 'Send Message' to send the SMS.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (SIP Protocol) ==&lt;br /&gt;
&lt;br /&gt;
=== Sending ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*To send an SMS from your SIP account, it is required that you set your Caller ID number to one of your SMS enabled DIDs.  This will be the number you will be sending the message from. You can configure the Caller ID number from your customer portal for the specific subaccount if you are using a softphone or directly from your extension or trunk if you are using an Asterisk or PBX server.&lt;br /&gt;
&lt;br /&gt;
*It's important to note that if you configure your caller ID name in your SIP client to be a 10 digits number, this will override your caller ID number. If the caller ID name is anything different than a 10 digits number this will be discarded and the Caller ID number will be used.&lt;br /&gt;
&lt;br /&gt;
*If you are an asterisk or PBX user, please make sure to use the latest version of '''Asterisk (v12 or higher)''' and use '''chan_pjsip''' for the trunk. This is an asterisk limitation.&lt;br /&gt;
&lt;br /&gt;
*The Desktop version of Zoiper requires the user to have the '''PRO version''' activated to be able to send SMS messages as well as to enable '''SIP Presence'''. Please contact Technical Support to request SIP presence to be enabled for your account for the VoIP.ms POP you are using. While normally not required, there may be other cases not documented of softphones or apps requiring SIP Presence to be enabled. Please contact technical support if you encounter any issue with your specific software.&lt;br /&gt;
&lt;br /&gt;
*The '''free Desktop version''' of Zoiper cannot send SMS messages and is only capable of receiving SMS.&lt;br /&gt;
&lt;br /&gt;
*The '''mobile version''' of Zoiper is completely free of these limitations. Free version already works for sending and receiving without the need of SIP presence.&lt;br /&gt;
&lt;br /&gt;
=== Receiving ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*Enable the option '''&amp;quot;SMS SIP Account&amp;quot;''' and select the account destination for your SMS messages to this number.&lt;br /&gt;
&lt;br /&gt;
*The account receiving SMS must be registered successfully in any of our POPs.&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/File:SMSSIPAccount.png</id>
		<title>File:SMSSIPAccount.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/File:SMSSIPAccount.png"/>
				<updated>2018-07-12T18:25:16Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: SMS SIP&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;SMS SIP&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/SMS</id>
		<title>SMS</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/SMS"/>
				<updated>2018-07-12T18:21:31Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Short Message Service (SMS). This feature will allow you to send and receive messages with your DID Number (US and Canada DID Numbers Only). Currently it is in beta and will remain free until further notice. &lt;br /&gt;
&lt;br /&gt;
Please note that this feature is for regular customer usage. '''No automation, telemarketing, bulk sending or receiving will be allowed.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
__TOC__ &lt;br /&gt;
&lt;br /&gt;
== Important information to know about the SMS Service == &lt;br /&gt;
&lt;br /&gt;
* The SMS Service is in '''BETA''' version, that means it is not fully deployed. It is important to us that you report any issues with this service by sending an email to [mailto:support@voip.ms support] so that the developers can get involved if necessary.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service will be free until further notice.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service is only available for US and Canadian local DID Numbers marked with the distinctive SMS Icon.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service can only be used to send SMS Messages to Canadian and US 10 digit numbers at this time. We also cannot guarantee that International SMS will be properly received.&lt;br /&gt;
&lt;br /&gt;
* VoIP.ms reserves the right, at its sole discretion, to limit or disable the SMS service from any account that may present marketing patterns / automation patterns / bulk sending or receiving while the service is free and in beta.&lt;br /&gt;
&lt;br /&gt;
* At this time we cannot guarantee that Short Code SMS Messages, which are usually 6 digits or less (e.g.: Skype, Bank Codes, TV Commercials etc...) will work.&lt;br /&gt;
&lt;br /&gt;
* We cannot guarantee that accents or special characters including non Latin letters will be properly delivered.&lt;br /&gt;
&lt;br /&gt;
* For '''Ported In Numbers''' compatible with the feature: The SMS Functionality will be available up to 48 hours after the porting process is marked as Completed.&lt;br /&gt;
&lt;br /&gt;
 If you have further questions don't hesitate to contact the Support Staff on the Live Chat or Ticket System.&lt;br /&gt;
&lt;br /&gt;
== Identifying a SMS DID Number == &lt;br /&gt;
&lt;br /&gt;
The first thing you need to know is that this feature is only available for '''local US and Canadian numbers''' at the moment. You will note that some numbers have a little icon of a cellphone device, this indicates that the number supports SMS. Please note that not all locations support SMS at this time.&lt;br /&gt;
&lt;br /&gt;
You can start ordering a DID Number from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/dids.php Order DID] &amp;gt;&amp;gt; Local Numbers &amp;gt;&amp;gt; (US or Canada) Numbers and you will be able to purchase your desired number, just make sure it supports the SMS feature. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS 1.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
== Configuring the SMS service ==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once purchased the SMS Service needs to be activated on the DID settings, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; Manage DID &amp;gt;&amp;gt; Edit Selection &amp;gt;&amp;gt; SMS. &lt;br /&gt;
&lt;br /&gt;
On that section you can activate and configure some forward options for the SMS service. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS_SIP.png|thumb|none|951px]]&lt;br /&gt;
[[File:SMS_SIP.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
The first action to take is to mark the '''Short Message Service (SMS) service''', by enabling this field the SMS Service will be active and free until further notice.&lt;br /&gt;
&lt;br /&gt;
* '''VoIP.ms SMS Portal''': This is enabled by default and it can't be modified, that means that you will be able to create and send messages from the SMS Message Center. &lt;br /&gt;
&lt;br /&gt;
*'''SMS Email Address''': By activating this option all the SMS Messages will be sent to the email address you configure in this field. The advantage of this option is that you will receive your SMS Messages directly to your email and you will be able to Reply to these messages from your email too. You just need to click on '''reply''' to the email. Please note that e-mail responses are as well limited to 160 characters and if they exceed this limit, they'll be split in two (or more messages if applies) when sent. &lt;br /&gt;
&lt;br /&gt;
  To reply the SMS Message via your email it is important to click on Reply and '''DON'T change or modify''' &lt;br /&gt;
  the destination mail &amp;quot;TO&amp;quot;  &lt;br /&gt;
  (sms@voip.ms)and the subject E.G [#USXXX] Message sent to 5555555555.&lt;br /&gt;
&lt;br /&gt;
*'''SMS Forward''': You can have your SMS Messages forwarded to your cellphone or any other number that supports SMS, with this option you will receive the SMS Messages from our system to the configured phone number. &lt;br /&gt;
&lt;br /&gt;
  The CallerID sent to the Call Forwarded Cell Phone will be your DID Number that received the SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''SMS SIP Account''': You can have your SMS Messages forwarded to your selected SIP account.  They will be sent through our SMS/SIP gateway as a SIP MESSAGE. &lt;br /&gt;
&lt;br /&gt;
  The destination (&amp;quot;To&amp;quot; header field) of the SIP MESSAGE will be your account name, instead of the destination number of the original SMS.&lt;br /&gt;
  For SIP devices that require this information, such as a trunk or PBX, we encode the original destination number in a custom SIP header field named &amp;quot;X-SMS-To&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
*'''SMS URL Callback''': By enabling this option you will be able to send the messages to another destination e.g. your own server. If selected SMS Messages received by your DID will Send a GET request to the URL Callback provided. Available variables for your URL:&lt;br /&gt;
&lt;br /&gt;
  '''{ID}''' The ID of the SMS message.&lt;br /&gt;
  '''{TIMESTAMP}''' The date and time the message was received.&lt;br /&gt;
  '''{FROM}''' The phone number that sent you the message&lt;br /&gt;
  '''{TO}''' The DID Number that received the message&lt;br /&gt;
  '''{MESSAGE}''' The content of the message&lt;br /&gt;
  '''Example''': http: //mysite.com/sms.php?to={TO}&amp;amp;from={FROM}&amp;amp;message={MESSAGE}&amp;amp;id={ID}&amp;amp;date={TIMESTAMP}&lt;br /&gt;
&lt;br /&gt;
*'''URL Callback Retry''': When selected, we will be expecting an &amp;quot;ok&amp;quot; output (without quotes) from your URL callback page as an indicator that you have received the message correctly. If we don't received the &amp;quot;ok&amp;quot; (without quotes) from your callback page, we will keep sending you the same message every 30 minutes. &lt;br /&gt;
&lt;br /&gt;
Once you configure the desired option, click on Apply Changes.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (Web Interface)==&lt;br /&gt;
&lt;br /&gt;
===SMS Message Center===&lt;br /&gt;
&lt;br /&gt;
To start using the service you will need to use the SMS Message Center, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/sms.php SMS Message Center]. &lt;br /&gt;
&lt;br /&gt;
For Mobile Devices please use [https://sms.voip.ms/ sms.voip.ms] as a complete all in one solution. &lt;br /&gt;
&lt;br /&gt;
From the SMS Message Center you can check your SMS History, send and receive SMS messages. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
*'''Search Range''': Select a Date Range of your SMS History. You can select a time period by marking the &amp;quot;Show Details&amp;quot; field and the text messages will be displayed.&lt;br /&gt;
&lt;br /&gt;
*'''Search Filter''': You can filter your Search by DID, Contact and Type (Sent, Received and Both).&lt;br /&gt;
&lt;br /&gt;
*'''Send New SMS Messages''': Another window will open by clicking here in order to create a new SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''Delete Selected Messages''': This action will delete any messages that you have selected, by clicking on the box next to them. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Delete All Messages''': Delete ALL your SMS Messages, both sent and received. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Checking a Message''': To check a received SMS Message just click it directly in order to display the information.&lt;br /&gt;
&lt;br /&gt;
===Create a New SMS Message===&lt;br /&gt;
&lt;br /&gt;
[[File:SMS41.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
You can create a new '''SMS Message''' we will explain you all the parameters you can find on this section: &lt;br /&gt;
&lt;br /&gt;
* '''DID''': If you have more than one DID Number you can select any of the numbers available to send your message. &lt;br /&gt;
* '''Contact''': The destination phone number or if you have a [[Phone book|Phone book entry]] start typing the name and the system will display the information if available. &lt;br /&gt;
* '''Message''': You can create your message on that field, please note that you have up to 160 characters.&lt;br /&gt;
&lt;br /&gt;
Then click on 'Send Message' to send the SMS.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (SIP Protocol) ==&lt;br /&gt;
&lt;br /&gt;
=== Sending ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*To send an SMS from your SIP account, it is required that you set your Caller ID number to one of your SMS enabled DIDs.  This will be the number you will be sending the message from. You can configure the Caller ID number from your customer portal for the specific subaccount if you are using a softphone or directly from your extension or trunk if you are using an Asterisk or PBX server.&lt;br /&gt;
&lt;br /&gt;
*It's important to note that if you configure your caller ID name in your SIP client to be a 10 digits number, this will override your caller ID number. If the caller ID name is anything different than a 10 digits number this will be discarded and the Caller ID number will be used.&lt;br /&gt;
&lt;br /&gt;
*If you are an asterisk or PBX user, please make sure to use the latest version of '''Asterisk (v12 or higher)''' and use '''chan_pjsip''' for the trunk. This is an asterisk limitation.&lt;br /&gt;
&lt;br /&gt;
*The Desktop version of Zoiper requires the user to have the '''PRO version''' activated to be able to send SMS messages as well as to enable '''SIP Presence'''. Please contact Technical Support to request SIP presence to be enabled for your account for the VoIP.ms POP you are using. While normally not required, there may be other cases not documented of softphones or apps requiring SIP Presence to be enabled. Please contact technical support if you encounter any issue with your specific software.&lt;br /&gt;
&lt;br /&gt;
*The '''free Desktop version''' of Zoiper cannot send SMS messages and is only capable of receiving SMS.&lt;br /&gt;
&lt;br /&gt;
*The '''mobile version''' of Zoiper is completely free of these limitations. Free version already works for sending and receiving without the need of SIP presence.&lt;br /&gt;
&lt;br /&gt;
=== Receiving ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*Enable the option '''&amp;quot;SMS SIP Account&amp;quot;''' and select the account destination for your SMS messages to this number.&lt;br /&gt;
&lt;br /&gt;
*The account receiving SMS must be registered successfully in any of our POPs.&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/SMS</id>
		<title>SMS</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/SMS"/>
				<updated>2018-07-12T18:20:42Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Short Message Service (SMS). This feature will allow you to send and receive messages with your DID Number (US and Canada DID Numbers Only). Currently it is in beta and will remain free until further notice. &lt;br /&gt;
&lt;br /&gt;
Please note that this feature is for regular customer usage. '''No automation, telemarketing, bulk sending or receiving will be allowed.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
__TOC__ &lt;br /&gt;
&lt;br /&gt;
== Important information to know about the SMS Service == &lt;br /&gt;
&lt;br /&gt;
* The SMS Service is in '''BETA''' version, that means it is not fully deployed. It is important to us that you report any issues with this service by sending an email to [mailto:support@voip.ms support] so that the developers can get involved if necessary.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service will be free until further notice.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service is only available for US and Canadian local DID Numbers marked with the distinctive SMS Icon.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service can only be used to send SMS Messages to Canadian and US 10 digit numbers at this time. We also cannot guarantee that International SMS will be properly received.&lt;br /&gt;
&lt;br /&gt;
* VoIP.ms reserves the right, at its sole discretion, to limit or disable the SMS service from any account that may present marketing patterns / automation patterns / bulk sending or receiving while the service is free and in beta.&lt;br /&gt;
&lt;br /&gt;
* At this time we cannot guarantee that Short Code SMS Messages, which are usually 6 digits or less (e.g.: Skype, Bank Codes, TV Commercials etc...) will work.&lt;br /&gt;
&lt;br /&gt;
* We cannot guarantee that accents or special characters including non Latin letters will be properly delivered.&lt;br /&gt;
&lt;br /&gt;
* For '''Ported In Numbers''' compatible with the feature: The SMS Functionality will be available up to 48 hours after the porting process is marked as Completed.&lt;br /&gt;
&lt;br /&gt;
 If you have further questions don't hesitate to contact the Support Staff on the Live Chat or Ticket System.&lt;br /&gt;
&lt;br /&gt;
== Identifying a SMS DID Number == &lt;br /&gt;
&lt;br /&gt;
The first thing you need to know is that this feature is only available for '''local US and Canadian numbers''' at the moment. You will note that some numbers have a little icon of a cellphone device, this indicates that the number supports SMS. Please note that not all locations support SMS at this time.&lt;br /&gt;
&lt;br /&gt;
You can start ordering a DID Number from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/dids.php Order DID] &amp;gt;&amp;gt; Local Numbers &amp;gt;&amp;gt; (US or Canada) Numbers and you will be able to purchase your desired number, just make sure it supports the SMS feature. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS 1.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
== Configuring the SMS service ==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once purchased the SMS Service needs to be activated on the DID settings, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; Manage DID &amp;gt;&amp;gt; Edit Selection &amp;gt;&amp;gt; SMS. &lt;br /&gt;
&lt;br /&gt;
On that section you can activate and configure some forward options for the SMS service. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS SIP.png|thumb|none|951px]]&lt;br /&gt;
[[File:SMS SIP.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
The first action to take is to mark the '''Short Message Service (SMS) service''', by enabling this field the SMS Service will be active and free until further notice.&lt;br /&gt;
&lt;br /&gt;
* '''VoIP.ms SMS Portal''': This is enabled by default and it can't be modified, that means that you will be able to create and send messages from the SMS Message Center. &lt;br /&gt;
&lt;br /&gt;
*'''SMS Email Address''': By activating this option all the SMS Messages will be sent to the email address you configure in this field. The advantage of this option is that you will receive your SMS Messages directly to your email and you will be able to Reply to these messages from your email too. You just need to click on '''reply''' to the email. Please note that e-mail responses are as well limited to 160 characters and if they exceed this limit, they'll be split in two (or more messages if applies) when sent. &lt;br /&gt;
&lt;br /&gt;
  To reply the SMS Message via your email it is important to click on Reply and '''DON'T change or modify''' &lt;br /&gt;
  the destination mail &amp;quot;TO&amp;quot;  &lt;br /&gt;
  (sms@voip.ms)and the subject E.G [#USXXX] Message sent to 5555555555.&lt;br /&gt;
&lt;br /&gt;
*'''SMS Forward''': You can have your SMS Messages forwarded to your cellphone or any other number that supports SMS, with this option you will receive the SMS Messages from our system to the configured phone number. &lt;br /&gt;
&lt;br /&gt;
  The CallerID sent to the Call Forwarded Cell Phone will be your DID Number that received the SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''SMS SIP Account''': You can have your SMS Messages forwarded to your selected SIP account.  They will be sent through our SMS/SIP gateway as a SIP MESSAGE. &lt;br /&gt;
&lt;br /&gt;
  The destination (&amp;quot;To&amp;quot; header field) of the SIP MESSAGE will be your account name, instead of the destination number of the original SMS.&lt;br /&gt;
  For SIP devices that require this information, such as a trunk or PBX, we encode the original destination number in a custom SIP header field named &amp;quot;X-SMS-To&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
*'''SMS URL Callback''': By enabling this option you will be able to send the messages to another destination e.g. your own server. If selected SMS Messages received by your DID will Send a GET request to the URL Callback provided. Available variables for your URL:&lt;br /&gt;
&lt;br /&gt;
  '''{ID}''' The ID of the SMS message.&lt;br /&gt;
  '''{TIMESTAMP}''' The date and time the message was received.&lt;br /&gt;
  '''{FROM}''' The phone number that sent you the message&lt;br /&gt;
  '''{TO}''' The DID Number that received the message&lt;br /&gt;
  '''{MESSAGE}''' The content of the message&lt;br /&gt;
  '''Example''': http: //mysite.com/sms.php?to={TO}&amp;amp;from={FROM}&amp;amp;message={MESSAGE}&amp;amp;id={ID}&amp;amp;date={TIMESTAMP}&lt;br /&gt;
&lt;br /&gt;
*'''URL Callback Retry''': When selected, we will be expecting an &amp;quot;ok&amp;quot; output (without quotes) from your URL callback page as an indicator that you have received the message correctly. If we don't received the &amp;quot;ok&amp;quot; (without quotes) from your callback page, we will keep sending you the same message every 30 minutes. &lt;br /&gt;
&lt;br /&gt;
Once you configure the desired option, click on Apply Changes.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (Web Interface)==&lt;br /&gt;
&lt;br /&gt;
===SMS Message Center===&lt;br /&gt;
&lt;br /&gt;
To start using the service you will need to use the SMS Message Center, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/sms.php SMS Message Center]. &lt;br /&gt;
&lt;br /&gt;
For Mobile Devices please use [https://sms.voip.ms/ sms.voip.ms] as a complete all in one solution. &lt;br /&gt;
&lt;br /&gt;
From the SMS Message Center you can check your SMS History, send and receive SMS messages. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
*'''Search Range''': Select a Date Range of your SMS History. You can select a time period by marking the &amp;quot;Show Details&amp;quot; field and the text messages will be displayed.&lt;br /&gt;
&lt;br /&gt;
*'''Search Filter''': You can filter your Search by DID, Contact and Type (Sent, Received and Both).&lt;br /&gt;
&lt;br /&gt;
*'''Send New SMS Messages''': Another window will open by clicking here in order to create a new SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''Delete Selected Messages''': This action will delete any messages that you have selected, by clicking on the box next to them. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Delete All Messages''': Delete ALL your SMS Messages, both sent and received. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Checking a Message''': To check a received SMS Message just click it directly in order to display the information.&lt;br /&gt;
&lt;br /&gt;
===Create a New SMS Message===&lt;br /&gt;
&lt;br /&gt;
[[File:SMS41.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
You can create a new '''SMS Message''' we will explain you all the parameters you can find on this section: &lt;br /&gt;
&lt;br /&gt;
* '''DID''': If you have more than one DID Number you can select any of the numbers available to send your message. &lt;br /&gt;
* '''Contact''': The destination phone number or if you have a [[Phone book|Phone book entry]] start typing the name and the system will display the information if available. &lt;br /&gt;
* '''Message''': You can create your message on that field, please note that you have up to 160 characters.&lt;br /&gt;
&lt;br /&gt;
Then click on 'Send Message' to send the SMS.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (SIP Protocol) ==&lt;br /&gt;
&lt;br /&gt;
=== Sending ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*To send an SMS from your SIP account, it is required that you set your Caller ID number to one of your SMS enabled DIDs.  This will be the number you will be sending the message from. You can configure the Caller ID number from your customer portal for the specific subaccount if you are using a softphone or directly from your extension or trunk if you are using an Asterisk or PBX server.&lt;br /&gt;
&lt;br /&gt;
*It's important to note that if you configure your caller ID name in your SIP client to be a 10 digits number, this will override your caller ID number. If the caller ID name is anything different than a 10 digits number this will be discarded and the Caller ID number will be used.&lt;br /&gt;
&lt;br /&gt;
*If you are an asterisk or PBX user, please make sure to use the latest version of '''Asterisk (v12 or higher)''' and use '''chan_pjsip''' for the trunk. This is an asterisk limitation.&lt;br /&gt;
&lt;br /&gt;
*The Desktop version of Zoiper requires the user to have the '''PRO version''' activated to be able to send SMS messages as well as to enable '''SIP Presence'''. Please contact Technical Support to request SIP presence to be enabled for your account for the VoIP.ms POP you are using. While normally not required, there may be other cases not documented of softphones or apps requiring SIP Presence to be enabled. Please contact technical support if you encounter any issue with your specific software.&lt;br /&gt;
&lt;br /&gt;
*The '''free Desktop version''' of Zoiper cannot send SMS messages and is only capable of receiving SMS.&lt;br /&gt;
&lt;br /&gt;
*The '''mobile version''' of Zoiper is completely free of these limitations. Free version already works for sending and receiving without the need of SIP presence.&lt;br /&gt;
&lt;br /&gt;
=== Receiving ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*Enable the option '''&amp;quot;SMS SIP Account&amp;quot;''' and select the account destination for your SMS messages to this number.&lt;br /&gt;
&lt;br /&gt;
*The account receiving SMS must be registered successfully in any of our POPs.&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/SMS</id>
		<title>SMS</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/SMS"/>
				<updated>2018-07-12T18:18:13Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Configuring the SMS service */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Short Message Service (SMS). This feature will allow you to send and receive messages with your DID Number (US and Canada DID Numbers Only). Currently it is in beta and will remain free until further notice. &lt;br /&gt;
&lt;br /&gt;
Please note that this feature is for regular customer usage. '''No automation, telemarketing, bulk sending or receiving will be allowed.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
__TOC__ &lt;br /&gt;
&lt;br /&gt;
== Important information to know about the SMS Service == &lt;br /&gt;
&lt;br /&gt;
* The SMS Service is in '''BETA''' version, that means it is not fully deployed. It is important to us that you report any issues with this service by sending an email to [mailto:support@voip.ms support] so that the developers can get involved if necessary.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service will be free until further notice.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service is only available for US and Canadian local DID Numbers marked with the distinctive SMS Icon.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service can only be used to send SMS Messages to Canadian and US 10 digit numbers at this time. We also cannot guarantee that International SMS will be properly received.&lt;br /&gt;
&lt;br /&gt;
* VoIP.ms reserves the right, at its sole discretion, to limit or disable the SMS service from any account that may present marketing patterns / automation patterns / bulk sending or receiving while the service is free and in beta.&lt;br /&gt;
&lt;br /&gt;
* At this time we cannot guarantee that Short Code SMS Messages, which are usually 6 digits or less (e.g.: Skype, Bank Codes, TV Commercials etc...) will work.&lt;br /&gt;
&lt;br /&gt;
* We cannot guarantee that accents or special characters including non Latin letters will be properly delivered.&lt;br /&gt;
&lt;br /&gt;
* For '''Ported In Numbers''' compatible with the feature: The SMS Functionality will be available up to 48 hours after the porting process is marked as Completed.&lt;br /&gt;
&lt;br /&gt;
 If you have further questions don't hesitate to contact the Support Staff on the Live Chat or Ticket System.&lt;br /&gt;
&lt;br /&gt;
== Identifying a SMS DID Number == &lt;br /&gt;
&lt;br /&gt;
The first thing you need to know is that this feature is only available for '''local US and Canadian numbers''' at the moment. You will note that some numbers have a little icon of a cellphone device, this indicates that the number supports SMS. Please note that not all locations support SMS at this time.&lt;br /&gt;
&lt;br /&gt;
You can start ordering a DID Number from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/dids.php Order DID] &amp;gt;&amp;gt; Local Numbers &amp;gt;&amp;gt; (US or Canada) Numbers and you will be able to purchase your desired number, just make sure it supports the SMS feature. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS 1.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
== Configuring the SMS service ==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once purchased the SMS Service needs to be activated on the DID settings, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; Manage DID &amp;gt;&amp;gt; Edit Selection &amp;gt;&amp;gt; SMS. &lt;br /&gt;
&lt;br /&gt;
On that section you can activate and configure some forward options for the SMS service. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS SIP.png|thumb|none|951px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The first action to take is to mark the '''Short Message Service (SMS) service''', by enabling this field the SMS Service will be active and free until further notice.&lt;br /&gt;
&lt;br /&gt;
* '''VoIP.ms SMS Portal''': This is enabled by default and it can't be modified, that means that you will be able to create and send messages from the SMS Message Center. &lt;br /&gt;
&lt;br /&gt;
*'''SMS Email Address''': By activating this option all the SMS Messages will be sent to the email address you configure in this field. The advantage of this option is that you will receive your SMS Messages directly to your email and you will be able to Reply to these messages from your email too. You just need to click on '''reply''' to the email. Please note that e-mail responses are as well limited to 160 characters and if they exceed this limit, they'll be split in two (or more messages if applies) when sent. &lt;br /&gt;
&lt;br /&gt;
  To reply the SMS Message via your email it is important to click on Reply and '''DON'T change or modify''' &lt;br /&gt;
  the destination mail &amp;quot;TO&amp;quot;  &lt;br /&gt;
  (sms@voip.ms)and the subject E.G [#USXXX] Message sent to 5555555555.&lt;br /&gt;
&lt;br /&gt;
*'''SMS Forward''': You can have your SMS Messages forwarded to your cellphone or any other number that supports SMS, with this option you will receive the SMS Messages from our system to the configured phone number. &lt;br /&gt;
&lt;br /&gt;
  The CallerID sent to the Call Forwarded Cell Phone will be your DID Number that received the SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''SMS SIP Account''': You can have your SMS Messages forwarded to your selected SIP account.  They will be sent through our SMS/SIP gateway as a SIP MESSAGE. &lt;br /&gt;
&lt;br /&gt;
  The destination (&amp;quot;To&amp;quot; header field) of the SIP MESSAGE will be your account name, instead of the destination number of the original SMS.&lt;br /&gt;
  For SIP devices that require this information, such as a trunk or PBX, we encode the original destination number in a custom SIP header field named &amp;quot;X-SMS-To&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
*'''SMS URL Callback''': By enabling this option you will be able to send the messages to another destination e.g. your own server. If selected SMS Messages received by your DID will Send a GET request to the URL Callback provided. Available variables for your URL:&lt;br /&gt;
&lt;br /&gt;
  '''{ID}''' The ID of the SMS message.&lt;br /&gt;
  '''{TIMESTAMP}''' The date and time the message was received.&lt;br /&gt;
  '''{FROM}''' The phone number that sent you the message&lt;br /&gt;
  '''{TO}''' The DID Number that received the message&lt;br /&gt;
  '''{MESSAGE}''' The content of the message&lt;br /&gt;
  '''Example''': http: //mysite.com/sms.php?to={TO}&amp;amp;from={FROM}&amp;amp;message={MESSAGE}&amp;amp;id={ID}&amp;amp;date={TIMESTAMP}&lt;br /&gt;
&lt;br /&gt;
*'''URL Callback Retry''': When selected, we will be expecting an &amp;quot;ok&amp;quot; output (without quotes) from your URL callback page as an indicator that you have received the message correctly. If we don't received the &amp;quot;ok&amp;quot; (without quotes) from your callback page, we will keep sending you the same message every 30 minutes. &lt;br /&gt;
&lt;br /&gt;
Once you configure the desired option, click on Apply Changes.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (Web Interface)==&lt;br /&gt;
&lt;br /&gt;
===SMS Message Center===&lt;br /&gt;
&lt;br /&gt;
To start using the service you will need to use the SMS Message Center, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/sms.php SMS Message Center]. &lt;br /&gt;
&lt;br /&gt;
For Mobile Devices please use [https://sms.voip.ms/ sms.voip.ms] as a complete all in one solution. &lt;br /&gt;
&lt;br /&gt;
From the SMS Message Center you can check your SMS History, send and receive SMS messages. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
*'''Search Range''': Select a Date Range of your SMS History. You can select a time period by marking the &amp;quot;Show Details&amp;quot; field and the text messages will be displayed.&lt;br /&gt;
&lt;br /&gt;
*'''Search Filter''': You can filter your Search by DID, Contact and Type (Sent, Received and Both).&lt;br /&gt;
&lt;br /&gt;
*'''Send New SMS Messages''': Another window will open by clicking here in order to create a new SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''Delete Selected Messages''': This action will delete any messages that you have selected, by clicking on the box next to them. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Delete All Messages''': Delete ALL your SMS Messages, both sent and received. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Checking a Message''': To check a received SMS Message just click it directly in order to display the information.&lt;br /&gt;
&lt;br /&gt;
===Create a New SMS Message===&lt;br /&gt;
&lt;br /&gt;
[[File:SMS41.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
You can create a new '''SMS Message''' we will explain you all the parameters you can find on this section: &lt;br /&gt;
&lt;br /&gt;
* '''DID''': If you have more than one DID Number you can select any of the numbers available to send your message. &lt;br /&gt;
* '''Contact''': The destination phone number or if you have a [[Phone book|Phone book entry]] start typing the name and the system will display the information if available. &lt;br /&gt;
* '''Message''': You can create your message on that field, please note that you have up to 160 characters.&lt;br /&gt;
&lt;br /&gt;
Then click on 'Send Message' to send the SMS.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (SIP Protocol) ==&lt;br /&gt;
&lt;br /&gt;
=== Sending ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*To send an SMS from your SIP account, it is required that you set your Caller ID number to one of your SMS enabled DIDs.  This will be the number you will be sending the message from. You can configure the Caller ID number from your customer portal for the specific subaccount if you are using a softphone or directly from your extension or trunk if you are using an Asterisk or PBX server.&lt;br /&gt;
&lt;br /&gt;
*It's important to note that if you configure your caller ID name in your SIP client to be a 10 digits number, this will override your caller ID number. If the caller ID name is anything different than a 10 digits number this will be discarded and the Caller ID number will be used.&lt;br /&gt;
&lt;br /&gt;
*If you are an asterisk or PBX user, please make sure to use the latest version of '''Asterisk (v12 or higher)''' and use '''chan_pjsip''' for the trunk. This is an asterisk limitation.&lt;br /&gt;
&lt;br /&gt;
*The Desktop version of Zoiper requires the user to have the '''PRO version''' activated to be able to send SMS messages as well as to enable '''SIP Presence'''. Please contact Technical Support to request SIP presence to be enabled for your account for the VoIP.ms POP you are using. While normally not required, there may be other cases not documented of softphones or apps requiring SIP Presence to be enabled. Please contact technical support if you encounter any issue with your specific software.&lt;br /&gt;
&lt;br /&gt;
*The '''free Desktop version''' of Zoiper cannot send SMS messages and is only capable of receiving SMS.&lt;br /&gt;
&lt;br /&gt;
*The '''mobile version''' of Zoiper is completely free of these limitations. Free version already works for sending and receiving without the need of SIP presence.&lt;br /&gt;
&lt;br /&gt;
=== Receiving ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*Enable the option '''&amp;quot;SMS SIP Account&amp;quot;''' and select the account destination for your SMS messages to this number.&lt;br /&gt;
&lt;br /&gt;
*The account receiving SMS must be registered successfully in any of our POPs.&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/SMS</id>
		<title>SMS</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/SMS"/>
				<updated>2018-07-12T18:15:58Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Configuring the SMS service */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Short Message Service (SMS). This feature will allow you to send and receive messages with your DID Number (US and Canada DID Numbers Only). Currently it is in beta and will remain free until further notice. &lt;br /&gt;
&lt;br /&gt;
Please note that this feature is for regular customer usage. '''No automation, telemarketing, bulk sending or receiving will be allowed.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
__TOC__ &lt;br /&gt;
&lt;br /&gt;
== Important information to know about the SMS Service == &lt;br /&gt;
&lt;br /&gt;
* The SMS Service is in '''BETA''' version, that means it is not fully deployed. It is important to us that you report any issues with this service by sending an email to [mailto:support@voip.ms support] so that the developers can get involved if necessary.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service will be free until further notice.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service is only available for US and Canadian local DID Numbers marked with the distinctive SMS Icon.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service can only be used to send SMS Messages to Canadian and US 10 digit numbers at this time. We also cannot guarantee that International SMS will be properly received.&lt;br /&gt;
&lt;br /&gt;
* VoIP.ms reserves the right, at its sole discretion, to limit or disable the SMS service from any account that may present marketing patterns / automation patterns / bulk sending or receiving while the service is free and in beta.&lt;br /&gt;
&lt;br /&gt;
* At this time we cannot guarantee that Short Code SMS Messages, which are usually 6 digits or less (e.g.: Skype, Bank Codes, TV Commercials etc...) will work.&lt;br /&gt;
&lt;br /&gt;
* We cannot guarantee that accents or special characters including non Latin letters will be properly delivered.&lt;br /&gt;
&lt;br /&gt;
* For '''Ported In Numbers''' compatible with the feature: The SMS Functionality will be available up to 48 hours after the porting process is marked as Completed.&lt;br /&gt;
&lt;br /&gt;
 If you have further questions don't hesitate to contact the Support Staff on the Live Chat or Ticket System.&lt;br /&gt;
&lt;br /&gt;
== Identifying a SMS DID Number == &lt;br /&gt;
&lt;br /&gt;
The first thing you need to know is that this feature is only available for '''local US and Canadian numbers''' at the moment. You will note that some numbers have a little icon of a cellphone device, this indicates that the number supports SMS. Please note that not all locations support SMS at this time.&lt;br /&gt;
&lt;br /&gt;
You can start ordering a DID Number from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/dids.php Order DID] &amp;gt;&amp;gt; Local Numbers &amp;gt;&amp;gt; (US or Canada) Numbers and you will be able to purchase your desired number, just make sure it supports the SMS feature. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS 1.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
== Configuring the SMS service ==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once purchased the SMS Service needs to be activated on the DID settings, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; Manage DID &amp;gt;&amp;gt; Edit Selection &amp;gt;&amp;gt; SMS. &lt;br /&gt;
&lt;br /&gt;
On that section you can activate and configure some forward options for the SMS service. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS_SIP.png|thumb|none|951px]]&lt;br /&gt;
&lt;br /&gt;
The first action to take is to mark the '''Short Message Service (SMS) service''', by enabling this field the SMS Service will be active and free until further notice.&lt;br /&gt;
&lt;br /&gt;
* '''VoIP.ms SMS Portal''': This is enabled by default and it can't be modified, that means that you will be able to create and send messages from the SMS Message Center. &lt;br /&gt;
&lt;br /&gt;
*'''SMS Email Address''': By activating this option all the SMS Messages will be sent to the email address you configure in this field. The advantage of this option is that you will receive your SMS Messages directly to your email and you will be able to Reply to these messages from your email too. You just need to click on '''reply''' to the email. Please note that e-mail responses are as well limited to 160 characters and if they exceed this limit, they'll be split in two (or more messages if applies) when sent. &lt;br /&gt;
&lt;br /&gt;
  To reply the SMS Message via your email it is important to click on Reply and '''DON'T change or modify''' &lt;br /&gt;
  the destination mail &amp;quot;TO&amp;quot;  &lt;br /&gt;
  (sms@voip.ms)and the subject E.G [#USXXX] Message sent to 5555555555.&lt;br /&gt;
&lt;br /&gt;
*'''SMS Forward''': You can have your SMS Messages forwarded to your cellphone or any other number that supports SMS, with this option you will receive the SMS Messages from our system to the configured phone number. &lt;br /&gt;
&lt;br /&gt;
  The CallerID sent to the Call Forwarded Cell Phone will be your DID Number that received the SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''SMS SIP Account''': You can have your SMS Messages forwarded to your selected SIP account.  They will be sent through our SMS/SIP gateway as a SIP MESSAGE. &lt;br /&gt;
&lt;br /&gt;
  The destination (&amp;quot;To&amp;quot; header field) of the SIP MESSAGE will be your account name, instead of the destination number of the original SMS.&lt;br /&gt;
  For SIP devices that require this information, such as a trunk or PBX, we encode the original destination number in a custom SIP header field named &amp;quot;X-SMS-To&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
*'''SMS URL Callback''': By enabling this option you will be able to send the messages to another destination e.g. your own server. If selected SMS Messages received by your DID will Send a GET request to the URL Callback provided. Available variables for your URL:&lt;br /&gt;
&lt;br /&gt;
  '''{ID}''' The ID of the SMS message.&lt;br /&gt;
  '''{TIMESTAMP}''' The date and time the message was received.&lt;br /&gt;
  '''{FROM}''' The phone number that sent you the message&lt;br /&gt;
  '''{TO}''' The DID Number that received the message&lt;br /&gt;
  '''{MESSAGE}''' The content of the message&lt;br /&gt;
  '''Example''': http: //mysite.com/sms.php?to={TO}&amp;amp;from={FROM}&amp;amp;message={MESSAGE}&amp;amp;id={ID}&amp;amp;date={TIMESTAMP}&lt;br /&gt;
&lt;br /&gt;
*'''URL Callback Retry''': When selected, we will be expecting an &amp;quot;ok&amp;quot; output (without quotes) from your URL callback page as an indicator that you have received the message correctly. If we don't received the &amp;quot;ok&amp;quot; (without quotes) from your callback page, we will keep sending you the same message every 30 minutes. &lt;br /&gt;
&lt;br /&gt;
Once you configure the desired option, click on Apply Changes.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (Web Interface)==&lt;br /&gt;
&lt;br /&gt;
===SMS Message Center===&lt;br /&gt;
&lt;br /&gt;
To start using the service you will need to use the SMS Message Center, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/sms.php SMS Message Center]. &lt;br /&gt;
&lt;br /&gt;
For Mobile Devices please use [https://sms.voip.ms/ sms.voip.ms] as a complete all in one solution. &lt;br /&gt;
&lt;br /&gt;
From the SMS Message Center you can check your SMS History, send and receive SMS messages. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
*'''Search Range''': Select a Date Range of your SMS History. You can select a time period by marking the &amp;quot;Show Details&amp;quot; field and the text messages will be displayed.&lt;br /&gt;
&lt;br /&gt;
*'''Search Filter''': You can filter your Search by DID, Contact and Type (Sent, Received and Both).&lt;br /&gt;
&lt;br /&gt;
*'''Send New SMS Messages''': Another window will open by clicking here in order to create a new SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''Delete Selected Messages''': This action will delete any messages that you have selected, by clicking on the box next to them. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Delete All Messages''': Delete ALL your SMS Messages, both sent and received. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Checking a Message''': To check a received SMS Message just click it directly in order to display the information.&lt;br /&gt;
&lt;br /&gt;
===Create a New SMS Message===&lt;br /&gt;
&lt;br /&gt;
[[File:SMS41.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
You can create a new '''SMS Message''' we will explain you all the parameters you can find on this section: &lt;br /&gt;
&lt;br /&gt;
* '''DID''': If you have more than one DID Number you can select any of the numbers available to send your message. &lt;br /&gt;
* '''Contact''': The destination phone number or if you have a [[Phone book|Phone book entry]] start typing the name and the system will display the information if available. &lt;br /&gt;
* '''Message''': You can create your message on that field, please note that you have up to 160 characters.&lt;br /&gt;
&lt;br /&gt;
Then click on 'Send Message' to send the SMS.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (SIP Protocol) ==&lt;br /&gt;
&lt;br /&gt;
=== Sending ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*To send an SMS from your SIP account, it is required that you set your Caller ID number to one of your SMS enabled DIDs.  This will be the number you will be sending the message from. You can configure the Caller ID number from your customer portal for the specific subaccount if you are using a softphone or directly from your extension or trunk if you are using an Asterisk or PBX server.&lt;br /&gt;
&lt;br /&gt;
*It's important to note that if you configure your caller ID name in your SIP client to be a 10 digits number, this will override your caller ID number. If the caller ID name is anything different than a 10 digits number this will be discarded and the Caller ID number will be used.&lt;br /&gt;
&lt;br /&gt;
*If you are an asterisk or PBX user, please make sure to use the latest version of '''Asterisk (v12 or higher)''' and use '''chan_pjsip''' for the trunk. This is an asterisk limitation.&lt;br /&gt;
&lt;br /&gt;
*The Desktop version of Zoiper requires the user to have the '''PRO version''' activated to be able to send SMS messages as well as to enable '''SIP Presence'''. Please contact Technical Support to request SIP presence to be enabled for your account for the VoIP.ms POP you are using. While normally not required, there may be other cases not documented of softphones or apps requiring SIP Presence to be enabled. Please contact technical support if you encounter any issue with your specific software.&lt;br /&gt;
&lt;br /&gt;
*The '''free Desktop version''' of Zoiper cannot send SMS messages and is only capable of receiving SMS.&lt;br /&gt;
&lt;br /&gt;
*The '''mobile version''' of Zoiper is completely free of these limitations. Free version already works for sending and receiving without the need of SIP presence.&lt;br /&gt;
&lt;br /&gt;
=== Receiving ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*Enable the option '''&amp;quot;SMS SIP Account&amp;quot;''' and select the account destination for your SMS messages to this number.&lt;br /&gt;
&lt;br /&gt;
*The account receiving SMS must be registered successfully in any of our POPs.&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/SMS</id>
		<title>SMS</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/SMS"/>
				<updated>2018-07-12T18:14:43Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Configuring the SMS service */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Short Message Service (SMS). This feature will allow you to send and receive messages with your DID Number (US and Canada DID Numbers Only). Currently it is in beta and will remain free until further notice. &lt;br /&gt;
&lt;br /&gt;
Please note that this feature is for regular customer usage. '''No automation, telemarketing, bulk sending or receiving will be allowed.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
__TOC__ &lt;br /&gt;
&lt;br /&gt;
== Important information to know about the SMS Service == &lt;br /&gt;
&lt;br /&gt;
* The SMS Service is in '''BETA''' version, that means it is not fully deployed. It is important to us that you report any issues with this service by sending an email to [mailto:support@voip.ms support] so that the developers can get involved if necessary.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service will be free until further notice.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service is only available for US and Canadian local DID Numbers marked with the distinctive SMS Icon.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service can only be used to send SMS Messages to Canadian and US 10 digit numbers at this time. We also cannot guarantee that International SMS will be properly received.&lt;br /&gt;
&lt;br /&gt;
* VoIP.ms reserves the right, at its sole discretion, to limit or disable the SMS service from any account that may present marketing patterns / automation patterns / bulk sending or receiving while the service is free and in beta.&lt;br /&gt;
&lt;br /&gt;
* At this time we cannot guarantee that Short Code SMS Messages, which are usually 6 digits or less (e.g.: Skype, Bank Codes, TV Commercials etc...) will work.&lt;br /&gt;
&lt;br /&gt;
* We cannot guarantee that accents or special characters including non Latin letters will be properly delivered.&lt;br /&gt;
&lt;br /&gt;
* For '''Ported In Numbers''' compatible with the feature: The SMS Functionality will be available up to 48 hours after the porting process is marked as Completed.&lt;br /&gt;
&lt;br /&gt;
 If you have further questions don't hesitate to contact the Support Staff on the Live Chat or Ticket System.&lt;br /&gt;
&lt;br /&gt;
== Identifying a SMS DID Number == &lt;br /&gt;
&lt;br /&gt;
The first thing you need to know is that this feature is only available for '''local US and Canadian numbers''' at the moment. You will note that some numbers have a little icon of a cellphone device, this indicates that the number supports SMS. Please note that not all locations support SMS at this time.&lt;br /&gt;
&lt;br /&gt;
You can start ordering a DID Number from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/dids.php Order DID] &amp;gt;&amp;gt; Local Numbers &amp;gt;&amp;gt; (US or Canada) Numbers and you will be able to purchase your desired number, just make sure it supports the SMS feature. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS 1.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
== Configuring the SMS service ==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once purchased the SMS Service needs to be activated on the DID settings, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; Manage DID &amp;gt;&amp;gt; Edit Selection &amp;gt;&amp;gt; SMS. &lt;br /&gt;
&lt;br /&gt;
On that section you can activate and configure some forward options for the SMS service. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS_SIP.png|none]]&lt;br /&gt;
&lt;br /&gt;
The first action to take is to mark the '''Short Message Service (SMS) service''', by enabling this field the SMS Service will be active and free until further notice.&lt;br /&gt;
&lt;br /&gt;
* '''VoIP.ms SMS Portal''': This is enabled by default and it can't be modified, that means that you will be able to create and send messages from the SMS Message Center. &lt;br /&gt;
&lt;br /&gt;
*'''SMS Email Address''': By activating this option all the SMS Messages will be sent to the email address you configure in this field. The advantage of this option is that you will receive your SMS Messages directly to your email and you will be able to Reply to these messages from your email too. You just need to click on '''reply''' to the email. Please note that e-mail responses are as well limited to 160 characters and if they exceed this limit, they'll be split in two (or more messages if applies) when sent. &lt;br /&gt;
&lt;br /&gt;
  To reply the SMS Message via your email it is important to click on Reply and '''DON'T change or modify''' &lt;br /&gt;
  the destination mail &amp;quot;TO&amp;quot;  &lt;br /&gt;
  (sms@voip.ms)and the subject E.G [#USXXX] Message sent to 5555555555.&lt;br /&gt;
&lt;br /&gt;
*'''SMS Forward''': You can have your SMS Messages forwarded to your cellphone or any other number that supports SMS, with this option you will receive the SMS Messages from our system to the configured phone number. &lt;br /&gt;
&lt;br /&gt;
  The CallerID sent to the Call Forwarded Cell Phone will be your DID Number that received the SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''SMS SIP Account''': You can have your SMS Messages forwarded to your selected SIP account.  They will be sent through our SMS/SIP gateway as a SIP MESSAGE. &lt;br /&gt;
&lt;br /&gt;
  The destination (&amp;quot;To&amp;quot; header field) of the SIP MESSAGE will be your account name, instead of the destination number of the original SMS.&lt;br /&gt;
  For SIP devices that require this information, such as a trunk or PBX, we encode the original destination number in a custom SIP header field named &amp;quot;X-SMS-To&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
*'''SMS URL Callback''': By enabling this option you will be able to send the messages to another destination e.g. your own server. If selected SMS Messages received by your DID will Send a GET request to the URL Callback provided. Available variables for your URL:&lt;br /&gt;
&lt;br /&gt;
  '''{ID}''' The ID of the SMS message.&lt;br /&gt;
  '''{TIMESTAMP}''' The date and time the message was received.&lt;br /&gt;
  '''{FROM}''' The phone number that sent you the message&lt;br /&gt;
  '''{TO}''' The DID Number that received the message&lt;br /&gt;
  '''{MESSAGE}''' The content of the message&lt;br /&gt;
  '''Example''': http: //mysite.com/sms.php?to={TO}&amp;amp;from={FROM}&amp;amp;message={MESSAGE}&amp;amp;id={ID}&amp;amp;date={TIMESTAMP}&lt;br /&gt;
&lt;br /&gt;
*'''URL Callback Retry''': When selected, we will be expecting an &amp;quot;ok&amp;quot; output (without quotes) from your URL callback page as an indicator that you have received the message correctly. If we don't received the &amp;quot;ok&amp;quot; (without quotes) from your callback page, we will keep sending you the same message every 30 minutes. &lt;br /&gt;
&lt;br /&gt;
Once you configure the desired option, click on Apply Changes.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (Web Interface)==&lt;br /&gt;
&lt;br /&gt;
===SMS Message Center===&lt;br /&gt;
&lt;br /&gt;
To start using the service you will need to use the SMS Message Center, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/sms.php SMS Message Center]. &lt;br /&gt;
&lt;br /&gt;
For Mobile Devices please use [https://sms.voip.ms/ sms.voip.ms] as a complete all in one solution. &lt;br /&gt;
&lt;br /&gt;
From the SMS Message Center you can check your SMS History, send and receive SMS messages. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
*'''Search Range''': Select a Date Range of your SMS History. You can select a time period by marking the &amp;quot;Show Details&amp;quot; field and the text messages will be displayed.&lt;br /&gt;
&lt;br /&gt;
*'''Search Filter''': You can filter your Search by DID, Contact and Type (Sent, Received and Both).&lt;br /&gt;
&lt;br /&gt;
*'''Send New SMS Messages''': Another window will open by clicking here in order to create a new SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''Delete Selected Messages''': This action will delete any messages that you have selected, by clicking on the box next to them. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Delete All Messages''': Delete ALL your SMS Messages, both sent and received. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Checking a Message''': To check a received SMS Message just click it directly in order to display the information.&lt;br /&gt;
&lt;br /&gt;
===Create a New SMS Message===&lt;br /&gt;
&lt;br /&gt;
[[File:SMS41.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
You can create a new '''SMS Message''' we will explain you all the parameters you can find on this section: &lt;br /&gt;
&lt;br /&gt;
* '''DID''': If you have more than one DID Number you can select any of the numbers available to send your message. &lt;br /&gt;
* '''Contact''': The destination phone number or if you have a [[Phone book|Phone book entry]] start typing the name and the system will display the information if available. &lt;br /&gt;
* '''Message''': You can create your message on that field, please note that you have up to 160 characters.&lt;br /&gt;
&lt;br /&gt;
Then click on 'Send Message' to send the SMS.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (SIP Protocol) ==&lt;br /&gt;
&lt;br /&gt;
=== Sending ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*To send an SMS from your SIP account, it is required that you set your Caller ID number to one of your SMS enabled DIDs.  This will be the number you will be sending the message from. You can configure the Caller ID number from your customer portal for the specific subaccount if you are using a softphone or directly from your extension or trunk if you are using an Asterisk or PBX server.&lt;br /&gt;
&lt;br /&gt;
*It's important to note that if you configure your caller ID name in your SIP client to be a 10 digits number, this will override your caller ID number. If the caller ID name is anything different than a 10 digits number this will be discarded and the Caller ID number will be used.&lt;br /&gt;
&lt;br /&gt;
*If you are an asterisk or PBX user, please make sure to use the latest version of '''Asterisk (v12 or higher)''' and use '''chan_pjsip''' for the trunk. This is an asterisk limitation.&lt;br /&gt;
&lt;br /&gt;
*The Desktop version of Zoiper requires the user to have the '''PRO version''' activated to be able to send SMS messages as well as to enable '''SIP Presence'''. Please contact Technical Support to request SIP presence to be enabled for your account for the VoIP.ms POP you are using. While normally not required, there may be other cases not documented of softphones or apps requiring SIP Presence to be enabled. Please contact technical support if you encounter any issue with your specific software.&lt;br /&gt;
&lt;br /&gt;
*The '''free Desktop version''' of Zoiper cannot send SMS messages and is only capable of receiving SMS.&lt;br /&gt;
&lt;br /&gt;
*The '''mobile version''' of Zoiper is completely free of these limitations. Free version already works for sending and receiving without the need of SIP presence.&lt;br /&gt;
&lt;br /&gt;
=== Receiving ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*Enable the option '''&amp;quot;SMS SIP Account&amp;quot;''' and select the account destination for your SMS messages to this number.&lt;br /&gt;
&lt;br /&gt;
*The account receiving SMS must be registered successfully in any of our POPs.&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/SMS</id>
		<title>SMS</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/SMS"/>
				<updated>2018-07-12T18:14:16Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Configuring the SMS service */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Short Message Service (SMS). This feature will allow you to send and receive messages with your DID Number (US and Canada DID Numbers Only). Currently it is in beta and will remain free until further notice. &lt;br /&gt;
&lt;br /&gt;
Please note that this feature is for regular customer usage. '''No automation, telemarketing, bulk sending or receiving will be allowed.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
__TOC__ &lt;br /&gt;
&lt;br /&gt;
== Important information to know about the SMS Service == &lt;br /&gt;
&lt;br /&gt;
* The SMS Service is in '''BETA''' version, that means it is not fully deployed. It is important to us that you report any issues with this service by sending an email to [mailto:support@voip.ms support] so that the developers can get involved if necessary.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service will be free until further notice.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service is only available for US and Canadian local DID Numbers marked with the distinctive SMS Icon.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service can only be used to send SMS Messages to Canadian and US 10 digit numbers at this time. We also cannot guarantee that International SMS will be properly received.&lt;br /&gt;
&lt;br /&gt;
* VoIP.ms reserves the right, at its sole discretion, to limit or disable the SMS service from any account that may present marketing patterns / automation patterns / bulk sending or receiving while the service is free and in beta.&lt;br /&gt;
&lt;br /&gt;
* At this time we cannot guarantee that Short Code SMS Messages, which are usually 6 digits or less (e.g.: Skype, Bank Codes, TV Commercials etc...) will work.&lt;br /&gt;
&lt;br /&gt;
* We cannot guarantee that accents or special characters including non Latin letters will be properly delivered.&lt;br /&gt;
&lt;br /&gt;
* For '''Ported In Numbers''' compatible with the feature: The SMS Functionality will be available up to 48 hours after the porting process is marked as Completed.&lt;br /&gt;
&lt;br /&gt;
 If you have further questions don't hesitate to contact the Support Staff on the Live Chat or Ticket System.&lt;br /&gt;
&lt;br /&gt;
== Identifying a SMS DID Number == &lt;br /&gt;
&lt;br /&gt;
The first thing you need to know is that this feature is only available for '''local US and Canadian numbers''' at the moment. You will note that some numbers have a little icon of a cellphone device, this indicates that the number supports SMS. Please note that not all locations support SMS at this time.&lt;br /&gt;
&lt;br /&gt;
You can start ordering a DID Number from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/dids.php Order DID] &amp;gt;&amp;gt; Local Numbers &amp;gt;&amp;gt; (US or Canada) Numbers and you will be able to purchase your desired number, just make sure it supports the SMS feature. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS 1.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
== Configuring the SMS service ==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once purchased the SMS Service needs to be activated on the DID settings, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; Manage DID &amp;gt;&amp;gt; Edit Selection &amp;gt;&amp;gt; SMS. &lt;br /&gt;
&lt;br /&gt;
On that section you can activate and configure some forward options for the SMS service. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS_SIP.png|thumb|none]]&lt;br /&gt;
&lt;br /&gt;
The first action to take is to mark the '''Short Message Service (SMS) service''', by enabling this field the SMS Service will be active and free until further notice.&lt;br /&gt;
&lt;br /&gt;
* '''VoIP.ms SMS Portal''': This is enabled by default and it can't be modified, that means that you will be able to create and send messages from the SMS Message Center. &lt;br /&gt;
&lt;br /&gt;
*'''SMS Email Address''': By activating this option all the SMS Messages will be sent to the email address you configure in this field. The advantage of this option is that you will receive your SMS Messages directly to your email and you will be able to Reply to these messages from your email too. You just need to click on '''reply''' to the email. Please note that e-mail responses are as well limited to 160 characters and if they exceed this limit, they'll be split in two (or more messages if applies) when sent. &lt;br /&gt;
&lt;br /&gt;
  To reply the SMS Message via your email it is important to click on Reply and '''DON'T change or modify''' &lt;br /&gt;
  the destination mail &amp;quot;TO&amp;quot;  &lt;br /&gt;
  (sms@voip.ms)and the subject E.G [#USXXX] Message sent to 5555555555.&lt;br /&gt;
&lt;br /&gt;
*'''SMS Forward''': You can have your SMS Messages forwarded to your cellphone or any other number that supports SMS, with this option you will receive the SMS Messages from our system to the configured phone number. &lt;br /&gt;
&lt;br /&gt;
  The CallerID sent to the Call Forwarded Cell Phone will be your DID Number that received the SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''SMS SIP Account''': You can have your SMS Messages forwarded to your selected SIP account.  They will be sent through our SMS/SIP gateway as a SIP MESSAGE. &lt;br /&gt;
&lt;br /&gt;
  The destination (&amp;quot;To&amp;quot; header field) of the SIP MESSAGE will be your account name, instead of the destination number of the original SMS.&lt;br /&gt;
  For SIP devices that require this information, such as a trunk or PBX, we encode the original destination number in a custom SIP header field named &amp;quot;X-SMS-To&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
*'''SMS URL Callback''': By enabling this option you will be able to send the messages to another destination e.g. your own server. If selected SMS Messages received by your DID will Send a GET request to the URL Callback provided. Available variables for your URL:&lt;br /&gt;
&lt;br /&gt;
  '''{ID}''' The ID of the SMS message.&lt;br /&gt;
  '''{TIMESTAMP}''' The date and time the message was received.&lt;br /&gt;
  '''{FROM}''' The phone number that sent you the message&lt;br /&gt;
  '''{TO}''' The DID Number that received the message&lt;br /&gt;
  '''{MESSAGE}''' The content of the message&lt;br /&gt;
  '''Example''': http: //mysite.com/sms.php?to={TO}&amp;amp;from={FROM}&amp;amp;message={MESSAGE}&amp;amp;id={ID}&amp;amp;date={TIMESTAMP}&lt;br /&gt;
&lt;br /&gt;
*'''URL Callback Retry''': When selected, we will be expecting an &amp;quot;ok&amp;quot; output (without quotes) from your URL callback page as an indicator that you have received the message correctly. If we don't received the &amp;quot;ok&amp;quot; (without quotes) from your callback page, we will keep sending you the same message every 30 minutes. &lt;br /&gt;
&lt;br /&gt;
Once you configure the desired option, click on Apply Changes.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (Web Interface)==&lt;br /&gt;
&lt;br /&gt;
===SMS Message Center===&lt;br /&gt;
&lt;br /&gt;
To start using the service you will need to use the SMS Message Center, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/sms.php SMS Message Center]. &lt;br /&gt;
&lt;br /&gt;
For Mobile Devices please use [https://sms.voip.ms/ sms.voip.ms] as a complete all in one solution. &lt;br /&gt;
&lt;br /&gt;
From the SMS Message Center you can check your SMS History, send and receive SMS messages. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
*'''Search Range''': Select a Date Range of your SMS History. You can select a time period by marking the &amp;quot;Show Details&amp;quot; field and the text messages will be displayed.&lt;br /&gt;
&lt;br /&gt;
*'''Search Filter''': You can filter your Search by DID, Contact and Type (Sent, Received and Both).&lt;br /&gt;
&lt;br /&gt;
*'''Send New SMS Messages''': Another window will open by clicking here in order to create a new SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''Delete Selected Messages''': This action will delete any messages that you have selected, by clicking on the box next to them. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Delete All Messages''': Delete ALL your SMS Messages, both sent and received. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Checking a Message''': To check a received SMS Message just click it directly in order to display the information.&lt;br /&gt;
&lt;br /&gt;
===Create a New SMS Message===&lt;br /&gt;
&lt;br /&gt;
[[File:SMS41.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
You can create a new '''SMS Message''' we will explain you all the parameters you can find on this section: &lt;br /&gt;
&lt;br /&gt;
* '''DID''': If you have more than one DID Number you can select any of the numbers available to send your message. &lt;br /&gt;
* '''Contact''': The destination phone number or if you have a [[Phone book|Phone book entry]] start typing the name and the system will display the information if available. &lt;br /&gt;
* '''Message''': You can create your message on that field, please note that you have up to 160 characters.&lt;br /&gt;
&lt;br /&gt;
Then click on 'Send Message' to send the SMS.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (SIP Protocol) ==&lt;br /&gt;
&lt;br /&gt;
=== Sending ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*To send an SMS from your SIP account, it is required that you set your Caller ID number to one of your SMS enabled DIDs.  This will be the number you will be sending the message from. You can configure the Caller ID number from your customer portal for the specific subaccount if you are using a softphone or directly from your extension or trunk if you are using an Asterisk or PBX server.&lt;br /&gt;
&lt;br /&gt;
*It's important to note that if you configure your caller ID name in your SIP client to be a 10 digits number, this will override your caller ID number. If the caller ID name is anything different than a 10 digits number this will be discarded and the Caller ID number will be used.&lt;br /&gt;
&lt;br /&gt;
*If you are an asterisk or PBX user, please make sure to use the latest version of '''Asterisk (v12 or higher)''' and use '''chan_pjsip''' for the trunk. This is an asterisk limitation.&lt;br /&gt;
&lt;br /&gt;
*The Desktop version of Zoiper requires the user to have the '''PRO version''' activated to be able to send SMS messages as well as to enable '''SIP Presence'''. Please contact Technical Support to request SIP presence to be enabled for your account for the VoIP.ms POP you are using. While normally not required, there may be other cases not documented of softphones or apps requiring SIP Presence to be enabled. Please contact technical support if you encounter any issue with your specific software.&lt;br /&gt;
&lt;br /&gt;
*The '''free Desktop version''' of Zoiper cannot send SMS messages and is only capable of receiving SMS.&lt;br /&gt;
&lt;br /&gt;
*The '''mobile version''' of Zoiper is completely free of these limitations. Free version already works for sending and receiving without the need of SIP presence.&lt;br /&gt;
&lt;br /&gt;
=== Receiving ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*Enable the option '''&amp;quot;SMS SIP Account&amp;quot;''' and select the account destination for your SMS messages to this number.&lt;br /&gt;
&lt;br /&gt;
*The account receiving SMS must be registered successfully in any of our POPs.&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/SMS</id>
		<title>SMS</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/SMS"/>
				<updated>2018-07-12T18:12:16Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Configuring the SMS service */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Short Message Service (SMS). This feature will allow you to send and receive messages with your DID Number (US and Canada DID Numbers Only). Currently it is in beta and will remain free until further notice. &lt;br /&gt;
&lt;br /&gt;
Please note that this feature is for regular customer usage. '''No automation, telemarketing, bulk sending or receiving will be allowed.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
__TOC__ &lt;br /&gt;
&lt;br /&gt;
== Important information to know about the SMS Service == &lt;br /&gt;
&lt;br /&gt;
* The SMS Service is in '''BETA''' version, that means it is not fully deployed. It is important to us that you report any issues with this service by sending an email to [mailto:support@voip.ms support] so that the developers can get involved if necessary.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service will be free until further notice.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service is only available for US and Canadian local DID Numbers marked with the distinctive SMS Icon.&lt;br /&gt;
&lt;br /&gt;
* The SMS Service can only be used to send SMS Messages to Canadian and US 10 digit numbers at this time. We also cannot guarantee that International SMS will be properly received.&lt;br /&gt;
&lt;br /&gt;
* VoIP.ms reserves the right, at its sole discretion, to limit or disable the SMS service from any account that may present marketing patterns / automation patterns / bulk sending or receiving while the service is free and in beta.&lt;br /&gt;
&lt;br /&gt;
* At this time we cannot guarantee that Short Code SMS Messages, which are usually 6 digits or less (e.g.: Skype, Bank Codes, TV Commercials etc...) will work.&lt;br /&gt;
&lt;br /&gt;
* We cannot guarantee that accents or special characters including non Latin letters will be properly delivered.&lt;br /&gt;
&lt;br /&gt;
* For '''Ported In Numbers''' compatible with the feature: The SMS Functionality will be available up to 48 hours after the porting process is marked as Completed.&lt;br /&gt;
&lt;br /&gt;
 If you have further questions don't hesitate to contact the Support Staff on the Live Chat or Ticket System.&lt;br /&gt;
&lt;br /&gt;
== Identifying a SMS DID Number == &lt;br /&gt;
&lt;br /&gt;
The first thing you need to know is that this feature is only available for '''local US and Canadian numbers''' at the moment. You will note that some numbers have a little icon of a cellphone device, this indicates that the number supports SMS. Please note that not all locations support SMS at this time.&lt;br /&gt;
&lt;br /&gt;
You can start ordering a DID Number from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/dids.php Order DID] &amp;gt;&amp;gt; Local Numbers &amp;gt;&amp;gt; (US or Canada) Numbers and you will be able to purchase your desired number, just make sure it supports the SMS feature. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS 1.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
== Configuring the SMS service ==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once purchased the SMS Service needs to be activated on the DID settings, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; Manage DID &amp;gt;&amp;gt; Edit Selection &amp;gt;&amp;gt; SMS. &lt;br /&gt;
&lt;br /&gt;
On that section you can activate and configure some forward options for the SMS service. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS_SIP.png]]&lt;br /&gt;
&lt;br /&gt;
The first action to take is to mark the '''Short Message Service (SMS) service''', by enabling this field the SMS Service will be active and free until further notice.&lt;br /&gt;
&lt;br /&gt;
* '''VoIP.ms SMS Portal''': This is enabled by default and it can't be modified, that means that you will be able to create and send messages from the SMS Message Center. &lt;br /&gt;
&lt;br /&gt;
*'''SMS Email Address''': By activating this option all the SMS Messages will be sent to the email address you configure in this field. The advantage of this option is that you will receive your SMS Messages directly to your email and you will be able to Reply to these messages from your email too. You just need to click on '''reply''' to the email. Please note that e-mail responses are as well limited to 160 characters and if they exceed this limit, they'll be split in two (or more messages if applies) when sent. &lt;br /&gt;
&lt;br /&gt;
  To reply the SMS Message via your email it is important to click on Reply and '''DON'T change or modify''' &lt;br /&gt;
  the destination mail &amp;quot;TO&amp;quot;  &lt;br /&gt;
  (sms@voip.ms)and the subject E.G [#USXXX] Message sent to 5555555555.&lt;br /&gt;
&lt;br /&gt;
*'''SMS Forward''': You can have your SMS Messages forwarded to your cellphone or any other number that supports SMS, with this option you will receive the SMS Messages from our system to the configured phone number. &lt;br /&gt;
&lt;br /&gt;
  The CallerID sent to the Call Forwarded Cell Phone will be your DID Number that received the SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''SMS SIP Account''': You can have your SMS Messages forwarded to your selected SIP account.  They will be sent through our SMS/SIP gateway as a SIP MESSAGE. &lt;br /&gt;
&lt;br /&gt;
  The destination (&amp;quot;To&amp;quot; header field) of the SIP MESSAGE will be your account name, instead of the destination number of the original SMS.&lt;br /&gt;
  For SIP devices that require this information, such as a trunk or PBX, we encode the original destination number in a custom SIP header field named &amp;quot;X-SMS-To&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
*'''SMS URL Callback''': By enabling this option you will be able to send the messages to another destination e.g. your own server. If selected SMS Messages received by your DID will Send a GET request to the URL Callback provided. Available variables for your URL:&lt;br /&gt;
&lt;br /&gt;
  '''{ID}''' The ID of the SMS message.&lt;br /&gt;
  '''{TIMESTAMP}''' The date and time the message was received.&lt;br /&gt;
  '''{FROM}''' The phone number that sent you the message&lt;br /&gt;
  '''{TO}''' The DID Number that received the message&lt;br /&gt;
  '''{MESSAGE}''' The content of the message&lt;br /&gt;
  '''Example''': http: //mysite.com/sms.php?to={TO}&amp;amp;from={FROM}&amp;amp;message={MESSAGE}&amp;amp;id={ID}&amp;amp;date={TIMESTAMP}&lt;br /&gt;
&lt;br /&gt;
*'''URL Callback Retry''': When selected, we will be expecting an &amp;quot;ok&amp;quot; output (without quotes) from your URL callback page as an indicator that you have received the message correctly. If we don't received the &amp;quot;ok&amp;quot; (without quotes) from your callback page, we will keep sending you the same message every 30 minutes. &lt;br /&gt;
&lt;br /&gt;
Once you configure the desired option, click on Apply Changes.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (Web Interface)==&lt;br /&gt;
&lt;br /&gt;
===SMS Message Center===&lt;br /&gt;
&lt;br /&gt;
To start using the service you will need to use the SMS Message Center, from your portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; [https://www.voip.ms/m/sms.php SMS Message Center]. &lt;br /&gt;
&lt;br /&gt;
For Mobile Devices please use [https://sms.voip.ms/ sms.voip.ms] as a complete all in one solution. &lt;br /&gt;
&lt;br /&gt;
From the SMS Message Center you can check your SMS History, send and receive SMS messages. &lt;br /&gt;
&lt;br /&gt;
[[File:SMS.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
*'''Search Range''': Select a Date Range of your SMS History. You can select a time period by marking the &amp;quot;Show Details&amp;quot; field and the text messages will be displayed.&lt;br /&gt;
&lt;br /&gt;
*'''Search Filter''': You can filter your Search by DID, Contact and Type (Sent, Received and Both).&lt;br /&gt;
&lt;br /&gt;
*'''Send New SMS Messages''': Another window will open by clicking here in order to create a new SMS Message.&lt;br /&gt;
&lt;br /&gt;
*'''Delete Selected Messages''': This action will delete any messages that you have selected, by clicking on the box next to them. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Delete All Messages''': Delete ALL your SMS Messages, both sent and received. '''This action cannot be undone.'''&lt;br /&gt;
&lt;br /&gt;
*'''Checking a Message''': To check a received SMS Message just click it directly in order to display the information.&lt;br /&gt;
&lt;br /&gt;
===Create a New SMS Message===&lt;br /&gt;
&lt;br /&gt;
[[File:SMS41.png|thumb|none|600px]]&lt;br /&gt;
&lt;br /&gt;
You can create a new '''SMS Message''' we will explain you all the parameters you can find on this section: &lt;br /&gt;
&lt;br /&gt;
* '''DID''': If you have more than one DID Number you can select any of the numbers available to send your message. &lt;br /&gt;
* '''Contact''': The destination phone number or if you have a [[Phone book|Phone book entry]] start typing the name and the system will display the information if available. &lt;br /&gt;
* '''Message''': You can create your message on that field, please note that you have up to 160 characters.&lt;br /&gt;
&lt;br /&gt;
Then click on 'Send Message' to send the SMS.&lt;br /&gt;
&lt;br /&gt;
== Send and Receive Messages (SIP Protocol) ==&lt;br /&gt;
&lt;br /&gt;
=== Sending ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*To send an SMS from your SIP account, it is required that you set your Caller ID number to one of your SMS enabled DIDs.  This will be the number you will be sending the message from. You can configure the Caller ID number from your customer portal for the specific subaccount if you are using a softphone or directly from your extension or trunk if you are using an Asterisk or PBX server.&lt;br /&gt;
&lt;br /&gt;
*It's important to note that if you configure your caller ID name in your SIP client to be a 10 digits number, this will override your caller ID number. If the caller ID name is anything different than a 10 digits number this will be discarded and the Caller ID number will be used.&lt;br /&gt;
&lt;br /&gt;
*If you are an asterisk or PBX user, please make sure to use the latest version of '''Asterisk (v12 or higher)''' and use '''chan_pjsip''' for the trunk. This is an asterisk limitation.&lt;br /&gt;
&lt;br /&gt;
*The Desktop version of Zoiper requires the user to have the '''PRO version''' activated to be able to send SMS messages as well as to enable '''SIP Presence'''. Please contact Technical Support to request SIP presence to be enabled for your account for the VoIP.ms POP you are using. While normally not required, there may be other cases not documented of softphones or apps requiring SIP Presence to be enabled. Please contact technical support if you encounter any issue with your specific software.&lt;br /&gt;
&lt;br /&gt;
*The '''free Desktop version''' of Zoiper cannot send SMS messages and is only capable of receiving SMS.&lt;br /&gt;
&lt;br /&gt;
*The '''mobile version''' of Zoiper is completely free of these limitations. Free version already works for sending and receiving without the need of SIP presence.&lt;br /&gt;
&lt;br /&gt;
=== Receiving ===&lt;br /&gt;
&lt;br /&gt;
*DID must have the '''&amp;quot;Short Message Service (SMS)&amp;quot;''' service option enabled. This option can be enabled from the Manage DIDs &amp;gt; Edit DID page.&lt;br /&gt;
&lt;br /&gt;
*Enable the option '''&amp;quot;SMS SIP Account&amp;quot;''' and select the account destination for your SMS messages to this number.&lt;br /&gt;
&lt;br /&gt;
*The account receiving SMS must be registered successfully in any of our POPs.&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2017-06-06T19:43:19Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** Porting FAQ|Porting FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBXs&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** DigitalReceptionist_IVR|Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** Extra_Services_Costs|Extra Services Costs&lt;br /&gt;
** False_Answer_Supervision_FAS|FAS (False Answer Supervision)&lt;br /&gt;
** Firewall|Firewall&lt;br /&gt;
** General_Security|General Security&lt;br /&gt;
** https://wiki.voip.ms/article/Finances#Generate_Invoice|Generate invoice&lt;br /&gt;
** International_Calls|International Calls&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** Order_a_DID_Number|Order a DID Number&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Pulse_dial|Pulse Dial&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP Requests|SIP Requests&lt;br /&gt;
** SIP_Responses|SIP Responses&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** Smartphone|Smartphone&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Transaction_history|Transaction history&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Virtual Fax|Virtual Fax&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Bienvenue|Bienvenue&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Accès_direct_en_entrée_au_système|Accès direct en entrée au système&lt;br /&gt;
** Ajouter_un_Article| Ajouter un Article&lt;br /&gt;
** Annuaire téléphonique| Annuaire téléphonique&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Calculer_mes_dépenses|Calculer mes dépenses&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** File d'appel en attente|File d'appel en attente&lt;br /&gt;
** Recordings_(Enregistrements)|Enregistrements&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** Groupe de Sonnerie|Groupe de Sonnerie&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Message texte|Message texte&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Portabilité d'un numéro|Portabilité d'un numéro&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Registre d'appel détaillé|Registre d'appel détaillé&lt;br /&gt;
** Répondeur_Automatisé_(IVR)|Réceptionniste Numérique(IVR)&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Système_de_rappel|Système de rappel&lt;br /&gt;
** Transfert d'appel| Transfert d'Appel&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Bienvenido|Bienvenido&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Preguntas_frecuentes_LNP|Preguntas frecuentes LNP&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Cancelar/Borrar_un_DID| Cancelar/Borrar un DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** E911_Spanish|E911 Espanol&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Estatus_de_registro_en_escritorio|Estatus de registro en escritorio&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** FAS_(supervisión_de_respuesta_falsa)|FAS (supervisión de respuesta falsa)&lt;br /&gt;
** Guía Básica de Reseller|Guía Básica de Reseller&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Grupo de timbre / Ring Groups|Grupo de timbre&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Recepcionista_Digital|Recepcionista_Digital (IVR)&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Reglas_y_Patrones_de_Marcado|Reglas y Patrones de Marcado&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Respuestas_SIP|Respuestas SIP&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** SIP_URI_español|SIP URI(Español)&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2017-05-30T19:34:59Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** Porting FAQ|Porting FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBXs&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** DigitalReceptionist_IVR|Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** Extra_Services_Costs|Extra Services Costs&lt;br /&gt;
** False_Answer_Supervision_FAS|FAS (False Answer Supervision)&lt;br /&gt;
** Firewall|Firewall&lt;br /&gt;
** General_Security|General Security&lt;br /&gt;
** https://wiki.voip.ms/article/Finances#Generate_Invoice|Generate invoice&lt;br /&gt;
** International_Calls|International Calls&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** Order_a_DID_Number|Order a DID Number&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Pulse_dial|Pulse Dial&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP Requests|SIP Requests&lt;br /&gt;
** SIP_Responses|SIP Responses&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** Smartphone|Smartphone&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Transaction_history|Transaction history&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Virtual Fax|Virtual Fax&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Bienvenue|Bienvenue&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Accès_direct_en_entrée_au_système|Accès direct en entrée au système&lt;br /&gt;
** Ajouter_un_Article| Ajouter un Article&lt;br /&gt;
** Annuaire téléphonique| Annuaire téléphonique&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Calculer_mes_dépenses|Calculer mes dépenses&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** File d'appel en attente|File d'appel en attente&lt;br /&gt;
** Recordings_(Enregistrements)|Enregistrements&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** Groupe de Sonnerie|Groupe de Sonnerie&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Message texte|Message texte&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Portabilité d'un numéro|Portabilité d'un numéro&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Registre d'appel détaillé|Registre d'appel détaillé&lt;br /&gt;
** Répondeur_Automatisé_(IVR)|Réceptionniste Numérique(IVR)&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Système_de_rappel|Système de rappel&lt;br /&gt;
** Transfert d'appel| Transfert d'Appel&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Bienvenido|Bienvenido&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Preguntas_frecuentes_LNP|Preguntas frecuentes LNP&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Cancelar/Borrar_un_DID| Cancelar/Borrar un DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** E911_Spanish|E911 Espanol&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Estatus_de_registro_en_escritorio|Estatus de registro en escritorio&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** FAS_(supervisión_de_respuesta_falsa)|FAS (supervisión de respuesta falsa)&lt;br /&gt;
** Guía Básica de Reseller|Guía Básica de Reseller&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Grupo de timbre / Ring Groups|Grupo de timbre&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Recepcionista_Digital|Recepcionista_Digital (IVR)&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Reglas_y_Patrones_de_Marcado|Reglas y Patrones de Marcado&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Respuestas_SIP|Respuestas SIP&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** SIP_URI_español|SIP URI(Español)&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2017-05-30T19:34:20Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** Porting FAQ|Porting FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBXs&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** DigitalReceptionist_IVR|Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** Extra_Services_Costs|Extra Services Costs&lt;br /&gt;
** False_Answer_Supervision_FAS|FAS (False Answer Supervision)&lt;br /&gt;
** Firewall|Firewall&lt;br /&gt;
** General_Security|General Security&lt;br /&gt;
** /article/Finances#Generate_Invoice|Generate invoice&lt;br /&gt;
** International_Calls|International Calls&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** Order_a_DID_Number|Order a DID Number&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Pulse_dial|Pulse Dial&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP Requests|SIP Requests&lt;br /&gt;
** SIP_Responses|SIP Responses&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** Smartphone|Smartphone&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Transaction_history|Transaction history&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Virtual Fax|Virtual Fax&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Bienvenue|Bienvenue&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Accès_direct_en_entrée_au_système|Accès direct en entrée au système&lt;br /&gt;
** Ajouter_un_Article| Ajouter un Article&lt;br /&gt;
** Annuaire téléphonique| Annuaire téléphonique&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Calculer_mes_dépenses|Calculer mes dépenses&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** File d'appel en attente|File d'appel en attente&lt;br /&gt;
** Recordings_(Enregistrements)|Enregistrements&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** Groupe de Sonnerie|Groupe de Sonnerie&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Message texte|Message texte&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Portabilité d'un numéro|Portabilité d'un numéro&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Registre d'appel détaillé|Registre d'appel détaillé&lt;br /&gt;
** Répondeur_Automatisé_(IVR)|Réceptionniste Numérique(IVR)&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Système_de_rappel|Système de rappel&lt;br /&gt;
** Transfert d'appel| Transfert d'Appel&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Bienvenido|Bienvenido&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Preguntas_frecuentes_LNP|Preguntas frecuentes LNP&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Cancelar/Borrar_un_DID| Cancelar/Borrar un DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** E911_Spanish|E911 Espanol&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Estatus_de_registro_en_escritorio|Estatus de registro en escritorio&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** FAS_(supervisión_de_respuesta_falsa)|FAS (supervisión de respuesta falsa)&lt;br /&gt;
** Guía Básica de Reseller|Guía Básica de Reseller&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Grupo de timbre / Ring Groups|Grupo de timbre&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Recepcionista_Digital|Recepcionista_Digital (IVR)&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Reglas_y_Patrones_de_Marcado|Reglas y Patrones de Marcado&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Respuestas_SIP|Respuestas SIP&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** SIP_URI_español|SIP URI(Español)&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2017-05-30T19:21:09Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** Porting FAQ|Porting FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBXs&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** DigitalReceptionist_IVR|Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** Extra_Services_Costs|Extra Services Costs&lt;br /&gt;
** False_Answer_Supervision_FAS|FAS (False Answer Supervision)&lt;br /&gt;
** Firewall|Firewall&lt;br /&gt;
** General_Security|General Security&lt;br /&gt;
** https://wiki.voip.ms/article/Finances#Generate_Invoice|Generate invoice&lt;br /&gt;
** International_Calls|International Calls&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** Order_a_DID_Number|Order a DID Number&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Pulse_dial|Pulse Dial&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP Requests|SIP Requests&lt;br /&gt;
** SIP_Responses|SIP Responses&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** Smartphone|Smartphone&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Transaction_history|Transaction history&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Virtual Fax|Virtual Fax&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Bienvenue|Bienvenue&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Accès_direct_en_entrée_au_système|Accès direct en entrée au système&lt;br /&gt;
** Ajouter_un_Article| Ajouter un Article&lt;br /&gt;
** Annuaire téléphonique| Annuaire téléphonique&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Calculer_mes_dépenses|Calculer mes dépenses&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** File d'appel en attente|File d'appel en attente&lt;br /&gt;
** Recordings_(Enregistrements)|Enregistrements&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** Groupe de Sonnerie|Groupe de Sonnerie&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Message texte|Message texte&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Portabilité d'un numéro|Portabilité d'un numéro&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Registre d'appel détaillé|Registre d'appel détaillé&lt;br /&gt;
** Répondeur_Automatisé_(IVR)|Réceptionniste Numérique(IVR)&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Système_de_rappel|Système de rappel&lt;br /&gt;
** Transfert d'appel| Transfert d'Appel&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Bienvenido|Bienvenido&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Preguntas_frecuentes_LNP|Preguntas frecuentes LNP&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Cancelar/Borrar_un_DID| Cancelar/Borrar un DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** E911_Spanish|E911 Espanol&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Estatus_de_registro_en_escritorio|Estatus de registro en escritorio&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** FAS_(supervisión_de_respuesta_falsa)|FAS (supervisión de respuesta falsa)&lt;br /&gt;
** Guía Básica de Reseller|Guía Básica de Reseller&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Grupo de timbre / Ring Groups|Grupo de timbre&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Recepcionista_Digital|Recepcionista_Digital (IVR)&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Reglas_y_Patrones_de_Marcado|Reglas y Patrones de Marcado&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Respuestas_SIP|Respuestas SIP&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** SIP_URI_español|SIP URI(Español)&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2017-05-30T19:18:59Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** Porting FAQ|Porting FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBXs&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** DigitalReceptionist_IVR|Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** Extra_Services_Costs|Extra Services Costs&lt;br /&gt;
** False_Answer_Supervision_FAS|FAS (False Answer Supervision)&lt;br /&gt;
** Firewall|Firewall&lt;br /&gt;
** General_Security|General Security&lt;br /&gt;
** Finances#Generate_Invoice|Generate invoice&lt;br /&gt;
** International_Calls|International Calls&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** Order_a_DID_Number|Order a DID Number&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Pulse_dial|Pulse Dial&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP Requests|SIP Requests&lt;br /&gt;
** SIP_Responses|SIP Responses&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** Smartphone|Smartphone&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Transaction_history|Transaction history&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Virtual Fax|Virtual Fax&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Bienvenue|Bienvenue&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Accès_direct_en_entrée_au_système|Accès direct en entrée au système&lt;br /&gt;
** Ajouter_un_Article| Ajouter un Article&lt;br /&gt;
** Annuaire téléphonique| Annuaire téléphonique&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Calculer_mes_dépenses|Calculer mes dépenses&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** File d'appel en attente|File d'appel en attente&lt;br /&gt;
** Recordings_(Enregistrements)|Enregistrements&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** Groupe de Sonnerie|Groupe de Sonnerie&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Message texte|Message texte&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Portabilité d'un numéro|Portabilité d'un numéro&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Registre d'appel détaillé|Registre d'appel détaillé&lt;br /&gt;
** Répondeur_Automatisé_(IVR)|Réceptionniste Numérique(IVR)&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Système_de_rappel|Système de rappel&lt;br /&gt;
** Transfert d'appel| Transfert d'Appel&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Bienvenido|Bienvenido&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Preguntas_frecuentes_LNP|Preguntas frecuentes LNP&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Cancelar/Borrar_un_DID| Cancelar/Borrar un DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** E911_Spanish|E911 Espanol&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Estatus_de_registro_en_escritorio|Estatus de registro en escritorio&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** FAS_(supervisión_de_respuesta_falsa)|FAS (supervisión de respuesta falsa)&lt;br /&gt;
** Guía Básica de Reseller|Guía Básica de Reseller&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Grupo de timbre / Ring Groups|Grupo de timbre&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Recepcionista_Digital|Recepcionista_Digital (IVR)&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Reglas_y_Patrones_de_Marcado|Reglas y Patrones de Marcado&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Respuestas_SIP|Respuestas SIP&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** SIP_URI_español|SIP URI(Español)&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2017-05-30T19:16:20Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** Porting FAQ|Porting FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBXs&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** DigitalReceptionist_IVR|Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** Extra_Services_Costs|Extra Services Costs&lt;br /&gt;
** False_Answer_Supervision_FAS|FAS (False Answer Supervision)&lt;br /&gt;
** Firewall|Firewall&lt;br /&gt;
** General_Security|General Security&lt;br /&gt;
** Finances:Generate_Invoice|Generate invoice&lt;br /&gt;
** International_Calls|International Calls&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** Order_a_DID_Number|Order a DID Number&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Pulse_dial|Pulse Dial&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP Requests|SIP Requests&lt;br /&gt;
** SIP_Responses|SIP Responses&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** Smartphone|Smartphone&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Transaction_history|Transaction history&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Virtual Fax|Virtual Fax&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Bienvenue|Bienvenue&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Accès_direct_en_entrée_au_système|Accès direct en entrée au système&lt;br /&gt;
** Ajouter_un_Article| Ajouter un Article&lt;br /&gt;
** Annuaire téléphonique| Annuaire téléphonique&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Calculer_mes_dépenses|Calculer mes dépenses&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** File d'appel en attente|File d'appel en attente&lt;br /&gt;
** Recordings_(Enregistrements)|Enregistrements&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** Groupe de Sonnerie|Groupe de Sonnerie&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Message texte|Message texte&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Portabilité d'un numéro|Portabilité d'un numéro&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Registre d'appel détaillé|Registre d'appel détaillé&lt;br /&gt;
** Répondeur_Automatisé_(IVR)|Réceptionniste Numérique(IVR)&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Système_de_rappel|Système de rappel&lt;br /&gt;
** Transfert d'appel| Transfert d'Appel&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Bienvenido|Bienvenido&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Preguntas_frecuentes_LNP|Preguntas frecuentes LNP&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Cancelar/Borrar_un_DID| Cancelar/Borrar un DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** E911_Spanish|E911 Espanol&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Estatus_de_registro_en_escritorio|Estatus de registro en escritorio&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** FAS_(supervisión_de_respuesta_falsa)|FAS (supervisión de respuesta falsa)&lt;br /&gt;
** Guía Básica de Reseller|Guía Básica de Reseller&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Grupo de timbre / Ring Groups|Grupo de timbre&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Recepcionista_Digital|Recepcionista_Digital (IVR)&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Reglas_y_Patrones_de_Marcado|Reglas y Patrones de Marcado&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Respuestas_SIP|Respuestas SIP&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** SIP_URI_español|SIP URI(Español)&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2017-05-30T19:15:19Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** Porting FAQ|Porting FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBXs&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** DigitalReceptionist_IVR|Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** Extra_Services_Costs|Extra Services Costs&lt;br /&gt;
** False_Answer_Supervision_FAS|FAS (False Answer Supervision)&lt;br /&gt;
** Firewall|Firewall&lt;br /&gt;
** General_Security|General Security&lt;br /&gt;
** Finances#Generate_Invoice|Generate invoice&lt;br /&gt;
** International_Calls|International Calls&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** Order_a_DID_Number|Order a DID Number&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Pulse_dial|Pulse Dial&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP Requests|SIP Requests&lt;br /&gt;
** SIP_Responses|SIP Responses&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** Smartphone|Smartphone&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Transaction_history|Transaction history&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Virtual Fax|Virtual Fax&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Bienvenue|Bienvenue&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Accès_direct_en_entrée_au_système|Accès direct en entrée au système&lt;br /&gt;
** Ajouter_un_Article| Ajouter un Article&lt;br /&gt;
** Annuaire téléphonique| Annuaire téléphonique&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Calculer_mes_dépenses|Calculer mes dépenses&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** File d'appel en attente|File d'appel en attente&lt;br /&gt;
** Recordings_(Enregistrements)|Enregistrements&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** Groupe de Sonnerie|Groupe de Sonnerie&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Message texte|Message texte&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Portabilité d'un numéro|Portabilité d'un numéro&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Registre d'appel détaillé|Registre d'appel détaillé&lt;br /&gt;
** Répondeur_Automatisé_(IVR)|Réceptionniste Numérique(IVR)&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Système_de_rappel|Système de rappel&lt;br /&gt;
** Transfert d'appel| Transfert d'Appel&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Bienvenido|Bienvenido&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Preguntas_frecuentes_LNP|Preguntas frecuentes LNP&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Cancelar/Borrar_un_DID| Cancelar/Borrar un DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** E911_Spanish|E911 Espanol&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Estatus_de_registro_en_escritorio|Estatus de registro en escritorio&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** FAS_(supervisión_de_respuesta_falsa)|FAS (supervisión de respuesta falsa)&lt;br /&gt;
** Guía Básica de Reseller|Guía Básica de Reseller&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Grupo de timbre / Ring Groups|Grupo de timbre&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Recepcionista_Digital|Recepcionista_Digital (IVR)&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Reglas_y_Patrones_de_Marcado|Reglas y Patrones de Marcado&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Respuestas_SIP|Respuestas SIP&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** SIP_URI_español|SIP URI(Español)&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/VoIP.ms</id>
		<title>VoIP.ms</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/VoIP.ms"/>
				<updated>2017-05-19T16:39:49Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;{| cellspacing=&amp;quot;0&amp;quot; style=&amp;quot;width: 100%; border: 0; padding: 0 0 0 0; background: transparent;&amp;quot;&lt;br /&gt;
|-&lt;br /&gt;
| style=&amp;quot;vertical-align:top;&amp;quot; |&lt;br /&gt;
{| cellspacing=&amp;quot;0&amp;quot; style=&amp;quot;height: {{#if:{{{1|}}}|115pt|100pt}}; border: 2px {{{border|gainsboro}}} solid; background: {{{bgcolor|white}}}; width: 100%; margin-bottom: 0.5em;&amp;quot;&lt;br /&gt;
|-&lt;br /&gt;
| style=&amp;quot;padding: 0.5em; width: 100pt;&amp;quot; | &lt;br /&gt;
&amp;lt;span style=&amp;quot;font-size:400%; line-height: 1.3em;&amp;quot;&amp;gt;&amp;lt;center&amp;gt;VoIP.ms&amp;lt;/center&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
                                           &lt;br /&gt;
 &amp;lt;div style=&amp;quot;text-align:center; font-family:Arial; word-spacing: 60px&amp;quot;&amp;gt;&amp;lt;ins&amp;gt;'''[[Bienvenue|Français]]'''&amp;lt;/ins&amp;gt;  &amp;lt;ins&amp;gt;'''[[Bienvenido|Español]]'''&amp;lt;/ins&amp;gt; &amp;lt;/div&amp;gt;&lt;br /&gt;
                                                                        &lt;br /&gt;
__TOC__&lt;br /&gt;
&lt;br /&gt;
&amp;lt;table style=&amp;quot;font-family:Arial; width:60%; border: 1px solid black; border-collapse:collapse&amp;quot; align=&amp;quot;center&amp;quot;&amp;gt;&lt;br /&gt;
  &amp;lt;tr style=&amp;quot;background-color:darkgray; color:white&amp;quot;&amp;gt;&lt;br /&gt;
    &amp;lt;th&amp;gt;&amp;lt;ins&amp;gt;'''Popular Articles'''&amp;lt;/ins&amp;gt; &amp;lt;/th&amp;gt;&lt;br /&gt;
    &amp;lt;th&amp;gt;&amp;lt;ins&amp;gt;'''Frequently Asked Questions'''&amp;lt;/ins&amp;gt; &amp;lt;/th&amp;gt; &lt;br /&gt;
    &amp;lt;th&amp;gt;&amp;lt;ins&amp;gt;'''Popular Devices'''&amp;lt;/ins&amp;gt;&amp;lt;/th&amp;gt;&lt;br /&gt;
  &amp;lt;/tr&amp;gt;&lt;br /&gt;
  &amp;lt;tr&amp;gt;&lt;br /&gt;
    &amp;lt;td&amp;gt;[[Getting Started|Getting Started]] &amp;lt;/td&amp;gt;&lt;br /&gt;
    &amp;lt;td&amp;gt;[[FAQ#Can_I_port_my_existing_number_from_another_provider_to_VoIP.ms.3F|Can I Port My Number...?]] &amp;lt;/td&amp;gt; &lt;br /&gt;
    &amp;lt;td&amp;gt;[[Cisco_SPA112|Cisco SPA112]]&amp;lt;/td&amp;gt;&lt;br /&gt;
  &amp;lt;/tr&amp;gt;&lt;br /&gt;
  &amp;lt;tr&amp;gt;&lt;br /&gt;
    &amp;lt;td&amp;gt;[[Voicemail|Voicemail]]  &amp;lt;/td&amp;gt;&lt;br /&gt;
    &amp;lt;td&amp;gt;[[FAQ#Can_I_use_my_existing_device_with_VoIP.ms.3F|Can I Use My Existing device with VoIP.ms?]]&amp;lt;/td&amp;gt; &lt;br /&gt;
    &amp;lt;td&amp;gt;[[OBi_100/110|OBi 100/110]]&amp;lt;/td&amp;gt;&lt;br /&gt;
  &amp;lt;/tr&amp;gt;&lt;br /&gt;
  &amp;lt;tr&amp;gt;&lt;br /&gt;
    &amp;lt;td&amp;gt;[[Choosing Server|Choosing Server]]  &amp;lt;/td&amp;gt;&lt;br /&gt;
    &amp;lt;td&amp;gt; [[FAQ#Can_I_register_2_or_more_different_devices_with_the_same_account_username.3F|Can I Register 2 Different Devices...?]] &amp;lt;/td&amp;gt; &lt;br /&gt;
    &amp;lt;td&amp;gt;[[Grandstream_HandyTone_702_-_HT702|Grandstream HandyTone 702]]&amp;lt;/td&amp;gt;&lt;br /&gt;
  &amp;lt;/tr&amp;gt;&lt;br /&gt;
  &amp;lt;tr &amp;gt;&lt;br /&gt;
    &amp;lt;td&amp;gt;[[Manage DID|Manage DID]] &amp;lt;/td&amp;gt;&lt;br /&gt;
    &amp;lt;td&amp;gt;[[Choosing_Server#IPs|What are the IP addresses of VoIP.ms' servers ?]]&amp;lt;/td&amp;gt; &lt;br /&gt;
    &amp;lt;td&amp;gt;[[Cisco_Linksys_PAP2T|Cisco Linksys PAP2T]]&amp;lt;/td&amp;gt;&lt;br /&gt;
  &amp;lt;/tr&amp;gt;&lt;br /&gt;
  &amp;lt;tr&amp;gt;&lt;br /&gt;
    &amp;lt;td&amp;gt;&amp;lt;span style=&amp;quot;color:blue&amp;quot;&amp;gt;More in The Guides Section&amp;lt;/span&amp;gt;    &amp;lt;/td&amp;gt;&lt;br /&gt;
    &amp;lt;td&amp;gt;[[FAQ|See all&amp;gt;]]    &amp;lt;/td&amp;gt; &lt;br /&gt;
    &amp;lt;td&amp;gt; [[Devices|See all&amp;gt;]] &amp;lt;/td&amp;gt;&lt;br /&gt;
  &amp;lt;/tr&amp;gt;&lt;br /&gt;
&amp;lt;/table&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== VoIP.ms Wiki ==&lt;br /&gt;
&lt;br /&gt;
Welcome to the VoIP.ms Community Wiki! VoIP.ms is the most reliable, affordable and customizable VoIP experience on the market and this Wiki will help navigate the features.&lt;br /&gt;
&lt;br /&gt;
In this wiki you can find guides, information and configuration examples for configuring your PBX, Device or Softphone. &lt;br /&gt;
&lt;br /&gt;
We encourage users from the community to collaborate along with VoIP.ms staff to add guides, information and other articles pertinent to the service and products. &lt;br /&gt;
&lt;br /&gt;
If you want to help by contributing with a new article or adding information to existing articles, please write to [mailto:support@voip.ms support@voip.ms] requesting for edit permission for the username you use in this wiki.&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
==Configuration Samples==&lt;br /&gt;
&amp;lt;span style=&amp;quot;font-size:200%; line-height: 1.3em;&amp;quot;&amp;gt;&amp;lt;center&amp;gt;[[PBXs]] - [[Devices]] - [[Softphones]]&amp;lt;/center&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Contact Us==&lt;br /&gt;
&lt;br /&gt;
* [https://livechat.boldchat.com/aid/2947277729005480016/bc.chat?cwdid=60236691424546376&amp;amp;url=https%3A//www.voip.ms/ Live Chat Support]  &lt;br /&gt;
* Technical Support - [mailto:support@voip.ms support@voip.ms]&lt;br /&gt;
* Feedback - [mailto:feedback@voip.ms feedback@voip.ms]&lt;br /&gt;
* Porting - [mailto:ports@voip.ms ports@voip.ms]&lt;br /&gt;
* Sales and General Information - [mailto:sales@voip.ms sales@voip.ms]&lt;br /&gt;
** Toll Free, USA/Canada - 1.877.7.VOIP.MS&lt;br /&gt;
** Worldwide - 1.214.615.8599&lt;br /&gt;
* FAX&lt;br /&gt;
** Toll Free, USA -  1.888.311.7782&lt;br /&gt;
** Dallas, Texas, USA  - 1.214.723.7555&lt;br /&gt;
&lt;br /&gt;
==Social Media==&lt;br /&gt;
&lt;br /&gt;
* [https://www.facebook.com/VoIP.ms Facebook]&lt;br /&gt;
* [https://www.facebook.com/VoIP.ms Twitter]&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Common.js</id>
		<title>MediaWiki:Common.js</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Common.js"/>
				<updated>2015-07-09T17:28:09Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: Blanked the page&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Common.js</id>
		<title>MediaWiki:Common.js</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Common.js"/>
				<updated>2015-07-09T17:27:08Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;/* Any JavaScript here will be loaded for all users on every page load. */&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- Start Alexa Certify Javascript --&amp;gt;&lt;br /&gt;
&amp;lt;script type=&amp;quot;text/javascript&amp;quot;&amp;gt;&lt;br /&gt;
_atrk_opts = { atrk_acct:&amp;quot;vh/Cl1aAFUE0/9&amp;quot;, domain:&amp;quot;voip.ms&amp;quot;,dynamic: true};&lt;br /&gt;
(function() { var as = document.createElement('script'); as.type = 'text/javascript'; as.async = true; as.src = &amp;quot;https://d31qbv1cthcecs.cloudfront.net/atrk.js&amp;quot;; var s = document.getElementsByTagName('script')[0];s.parentNode.insertBefore(as, s); })();&lt;br /&gt;
&amp;lt;/script&amp;gt;&lt;br /&gt;
&amp;lt;noscript&amp;gt;&amp;lt;img src=&amp;quot;https://d5nxst8fruw4z.cloudfront.net/atrk.gif?account=vh/Cl1aAFUE0/9&amp;quot; style=&amp;quot;display:none&amp;quot; height=&amp;quot;1&amp;quot; width=&amp;quot;1&amp;quot; alt=&amp;quot;&amp;quot; /&amp;gt;&amp;lt;/noscript&amp;gt;&lt;br /&gt;
&amp;lt;!-- End Alexa Certify Javascript --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Common.js</id>
		<title>MediaWiki:Common.js</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Common.js"/>
				<updated>2015-07-09T17:24:32Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: Created page with &amp;quot;/* Any JavaScript here will be loaded for all users on every page load. */&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;/* Any JavaScript here will be loaded for all users on every page load. */&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Grupo_de_timbre_/_Ring_Groups</id>
		<title>Grupo de timbre / Ring Groups</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Grupo_de_timbre_/_Ring_Groups"/>
				<updated>2015-04-24T20:52:32Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Opciones de configuración */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;La función de '''grupo de timbre''' (Ring Group) le permite que las llamadas entrantes se redirijan simultaneamente a diferentes destinos que usted elija en el &amp;quot;grupo de timbre&amp;quot; que haya creado, en donde cualquier miembro del grupo será capaz de responder a la llamada entrante. Cuando se recibe una llamada a un DID y este esta dirigido a un timbre en grupo, todos los miembros de ese grupo sonarán al mismo tiempo hasta que uno de ellos responda la llamada. Usted puede agregar varios tipos de miembros a un timbre en grupo: Cuenta Principal, subcuentas, SIP URI, Extensiones, o números externos (celulares, números fijos, etc)&lt;br /&gt;
&lt;br /&gt;
También puede seleccionar qué buzón de voz debe ser utilizado por el sistema en caso de que ninguno de los miembros conteste la llamada.  El límite del '''grupo de timbre''' es de 12 miembros: Hasta 8 cuentas SIP ( la cuenta principal, [http://wiki.voip.ms/article/Sub_Cuentas_%28Sub_Accounts%29 Sub cuentas] o [http://wiki.voip.ms/article/SIP_URI_espa%C3%B1ol SIP URI] )  y hasta 4 entradas de [http://wiki.voip.ms/article/Desv%C3%ADo_de_Llamadas_%28Call_Forwarding%29 Desvío de llamadas] por cada grupo de timbre.&lt;br /&gt;
&lt;br /&gt;
[[File:Ringgroups4.png|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Creación de una entrada de &amp;quot;Grupo de timbre&amp;quot; ==&lt;br /&gt;
 &lt;br /&gt;
Desde su portal de usuario,  seleccione DID Numbers &amp;gt;&amp;gt; Ring Groups. Una vez que esté en el menú de &amp;quot;grupo de timbre&amp;quot;, haga click en &amp;quot;Click here to create a new ring group&amp;quot;. Aparecerá una ventana &amp;quot;Create new ring group&amp;quot; que le permitirá definir los miembros del grupo, así como otras opciones.&lt;br /&gt;
&lt;br /&gt;
===Opciones de configuración===&lt;br /&gt;
&lt;br /&gt;
Encontrará las siguientes opciones para el grupo:&lt;br /&gt;
&lt;br /&gt;
*Descripción (description) : Ingrese una descripción de hasta 15 caracteres para el grupo. Esto sirve para ayudarle a identificar con facilidad los grupos.&lt;br /&gt;
&lt;br /&gt;
*Anuncio de llamada (Caller Announcement) '''Opcional''': Antes de que los miembros del grupo empiecen a sonar, puede elegir reproducir un archivo de audio, anunciando que la llamada será transferida. El archivo a reproducir debe estar entre los archivos de audio subidos previamente ( [http://wiki.voip.ms/article/Grabaciones_%28Recordings%29 Grabaciones] ) Al seleccionar una grabación, la llamada comenzará a ser cobrada desde el inicio de la grabación.&lt;br /&gt;
&lt;br /&gt;
*Música en Espera (Music On Hold) '''Opcional''': Esta opcion no es obligatoria. La persona que llama escuchara la musica seleccionada mientras que la llamada se dirige a los miembros del Ring Group. Si se selecciona &amp;quot;No Music&amp;quot;, el que llama escuchara el tono regular de marcado. Tenga en cuenta que al seleccionar esta opción, la llamada comenzará a ser cobrada desde el inicio de la reproducción.&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
Las siguientes opciones para MOH (Music on Hold) se encuentran disponibles: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
*'''No Music, Intermittent Bleep:''' Silencio, pero con un sutil e intermitente sonido para que la persona en espera sepa que aun esta en la linea.&lt;br /&gt;
*'''Away in the Tropics:''' Música caribeña, estas canciones ofrecen sonidos de ukelele, tambores y guitarras. &lt;br /&gt;
*'''Coffee and Sunrise:'''  Música animada sin ser festiva, y positiva sin ser muy sonriente. &lt;br /&gt;
*'''Coffee Shop Acoustic:''' Música relajada, el sonido de la guitarra acústica es ideal para crear una buena atmósfera. &lt;br /&gt;
*'''Easy Listening:''' Música suave y casual. &lt;br /&gt;
*'''Guitar Alchemy:''' Bellas armonías y secuencias progresivas de cuerdas que crean una cálida experiencia musical&lt;br /&gt;
*'''Happy Endings:''' Música animada con un estilo comercial. Guitarras, tambores, ukelele, armónica y campanas. &lt;br /&gt;
*'''Light and Casual:''' Música tranquila con sensación positiva &lt;br /&gt;
*'''Orchestral Moods:''' Emotivos y dramáticos cuentos contados por violines, pianos y orquestas completas&lt;br /&gt;
*'''Piano Mix:'''  Melodías suaves de piano.  &lt;br /&gt;
*'''Rock Me Easy:'''  Música agradable para crear un ambiente de relajación.&lt;br /&gt;
*'''Spa Sounds:''' Música instrumental suave, lenta y tranquila. &lt;br /&gt;
&lt;br /&gt;
Usando los siguientes codigos, usted puede probar las diferentes opciones de MOH: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''*** 89''' Away in the Tropics &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 90''' Coffee and Sunrise &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 91''' Coffee Shop Acoustic &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 92''' Easy Listening &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 93''' Guitar Alchemy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 94''' Happy Endings &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 95''' Light and Casual &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 96''' Orchestral Moods &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 97''' Piano Mix &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 98''' Rock Me Easy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 99''' Spa Sounds&amp;lt;br&amp;gt;&lt;br /&gt;
'''***100''' No Music, Intermittent Bleep&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
*Idioma (Language): Esta opción le permite seleccionar el lenguaje utilizado por la grabación de el &amp;quot;Anuncio de llamada (Caller Announcement)&amp;quot; base que se le presenta a la persona que hace la llamada, y utilizado por la grabación de &amp;quot;Presione el número 1 para tomar la llamada (Press One to take the Call)&amp;quot; que se le presenta a la persona que recibe la llamada. Las opciones son Inglés, Francés y Español. &lt;br /&gt;
&lt;br /&gt;
*Miembros (Members): En esta sección podrá elegir a los miembros que formarán parte del grupo de timbre. Recuerde que deberá haber creado los miembros previamente&lt;br /&gt;
 El límite del '''grupo de timbre''' es de 12 miembros: Hasta 8 cuentas SIP ( la cuenta principal, [http://wiki.voip.ms/article/Sub_Cuentas_%28Sub_Accounts%29 Sub cuentas] o [http://wiki.voip.ms/article/SIP_URI_espa%C3%B1ol SIP URI] ) &lt;br /&gt;
 y hasta 4 entradas de [http://wiki.voip.ms/article/Desv%C3%ADo_de_Llamadas_%28Call_Forwarding%29 Desvío de llamadas]&lt;br /&gt;
&lt;br /&gt;
Usted puede asignar '''Tiempos de timbrado''' (Ring times) individuales para cada miembro del grupo, de la misma manera puede configurar cada miembro con la &amp;quot;confirmación de respuesta&amp;quot;, si selecciona esta opción para un miembro, después de contestada la llamada, deberá presionar 1 para aceptarla (mientras no confirme la respuesta, los otros miembros seguirán sonando).&lt;br /&gt;
&lt;br /&gt;
*Buzón de voz (Voicemail): Usted puede elegir si usar el buzón de voz por defecto del DID o usar el buzón de voz asignado para cada miembro (si hay alguno)&lt;br /&gt;
&lt;br /&gt;
Para finalizar, de click sobre el botón &amp;quot;Create&amp;quot; para guardar los cambios.&lt;br /&gt;
&lt;br /&gt;
[[File:Ringgroups6.png|800px]]&lt;br /&gt;
&lt;br /&gt;
== Direccionar  su DID a su grupo de timbre ==&lt;br /&gt;
&lt;br /&gt;
Después de haber creado el grupo de timbre, puede dirigir cualquiera de sus DIDs hacia el desde su portal principal. Diríjase a DID Numbers &amp;gt;&amp;gt; Manage DID &amp;gt;&amp;gt; Edit DID &amp;gt;&amp;gt; Routing, ahí seleccione el grupo de timbre (ring group) que desee.&lt;br /&gt;
&lt;br /&gt;
Los grupos de timbre también pueden ser utilizados como opción para los &amp;quot;Additional Failover options&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
[[category:Guías]]&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Groupe_de_Sonnerie</id>
		<title>Groupe de Sonnerie</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Groupe_de_Sonnerie"/>
				<updated>2015-04-24T20:51:34Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Création d'un Groupe de sonnerie */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;La fonction Groupe de sonnerie vous permet d'avoir les appels entrants redirigés vers différentes destinations qui sont inclus dans votre groupe de sonneries, où un membre du groupe est en mesure de répondre. Lorsque vous recevez un appel à un DID acheminés à un groupe de sonneries, tous les membres de ce groupe sonneront en même temps jusqu'à ce que l'un d'eux répond à l'appel. Vous pouvez ajouter différents types de membres à un groupe d'appel:&lt;br /&gt;
Main Account,&lt;br /&gt;
[[Sub Accounts]],&lt;br /&gt;
[[SIP URI]]'s,&lt;br /&gt;
[[Transfert d'appel]].&lt;br /&gt;
&lt;br /&gt;
Vous pouvez également sélectionner la messagerie vocale qui doit être utilisé par le système en cas aucun des membres répondent à l'appel. La limite de membres dans un groupe de sonneries est de 12: Jusqu'à huit membres (SIP, IAX2, ou SIP URI) et jusqu'à 4 transfert d'appel par chaque groupe de sonneries.&lt;br /&gt;
&lt;br /&gt;
[[File:Ringgroups4.png|800px]]&lt;br /&gt;
&lt;br /&gt;
== Création d'un Groupe de sonnerie ==&lt;br /&gt;
De votre portail principal se il vous plaît se référer à DID Numbers -&amp;gt; Ring Group. Vous devrez cliquer sur le lien qui dit '' Cliquez ici pour créer un nouveau groupe de sonnerie (Click here to create a new ring group) ''. Puis un autre écran vous demande d'entrer les informations suivantes:&lt;br /&gt;
&lt;br /&gt;
'''Description:''' Ceci peut être utilisé comme une note ou la description d'identifier facilement vos groupes de sonneries.&lt;br /&gt;
&lt;br /&gt;
'''Caller Announcement:''' Ce paramètre est facultatif. Vous pouvez sélectionner l'annonce par défaut ou un de vos propres enregistrements pour être joué à l'appelant avant d'envoyer l'appel vers le groupe de sonneries. S'il vous plaît noter que si un enregistrement est sélectionné, l'appel va commencer immédiatement à être chargé avant même qu'un membre répond.&lt;br /&gt;
&lt;br /&gt;
'''Music On Hold:''' Ce réglage est également facultatif. Si la musique d'attente est choisi, l'appelant entend la musique pendant que les membres du groupe de sonneries sont composés. Si la valeur est «Non», l'appelant entend la sonnerie normale. S'il vous plaît noter que si la musique d'attente est réglé sur &amp;quot;Oui&amp;quot;, l'appel commencera à être chargé immédiatement avant même un membre répond.&lt;br /&gt;
Vous avez les choix suivants:&lt;br /&gt;
&lt;br /&gt;
*'''No Music, Intermittent Bleep''' &lt;br /&gt;
*'''Away in the Tropics''' &lt;br /&gt;
*'''Coffee and Sunrise''' &lt;br /&gt;
*'''Coffee Shop Acoustic''' &lt;br /&gt;
*'''Easy Listening''' &lt;br /&gt;
*'''Guitar Alchemy''' &lt;br /&gt;
*'''Happy Endings'''  &lt;br /&gt;
*'''Light and Casual''' &lt;br /&gt;
*'''Orchestral Moods''' &lt;br /&gt;
*'''Piano Mix'''  &lt;br /&gt;
*'''Rock Me Easy''' &lt;br /&gt;
*'''Spa Sounds''' &lt;br /&gt;
&lt;br /&gt;
Vous pouvez vérifier la musique en utilisant les codes suivants: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''*** 89''' Away in the Tropics &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 90''' Coffee and Sunrise &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 91''' Coffee Shop Acoustic &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 92''' Easy Listening &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 93''' Guitar Alchemy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 94''' Happy Endings &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 95''' Light and Casual &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 96''' Orchestral Moods &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 97''' Piano Mix &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 98''' Rock Me Easy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 99''' Spa Sounds&amp;lt;br&amp;gt;&lt;br /&gt;
'''***100''' No Music, Intermittent Bleep&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''Language:''' Ici vous pouvez sélectionner la langue utilisée pour l'enregistrement 'default announcement' sélectionné dans la section Caller Announcement présenté à l'appelant et l'enregistrement &amp;quot; &amp;quot;Press One to take the Call&amp;quot;&amp;quot; présenté à l'appelé. Vous avez le choix entre anglais, français et espagnol.&lt;br /&gt;
&lt;br /&gt;
'''Members:''' Ici vous pouvez sélectionner les membres du groupe de sonnerie. Votre compte a actuellement une limite jusqu'à 8 SIP, IAX2 ou SIP URI membres et / ou jusqu'à quatre entrées de transfert d'appel, pour un total de 12 membres possibles par entrée de groupe de sonnerie. Vous pouvez définir un temps 'ring time' individuelle pour chaque membre de votre groupe de sonneries ainsi que configurer chaque membre pour une confirmation de réponse en les demandants d'appuyez sur la touche &amp;quot;1&amp;quot; pour prendre l'appel.&lt;br /&gt;
&lt;br /&gt;
'''Voicemail:''' En option, vous pouvez sélectionner une messagerie vocale pour ce groupe de sonnerie qui pourra outrepasser la messagerie vocale du DID.&lt;br /&gt;
&lt;br /&gt;
Enfin, choisissez la touche 'Create' et vous aurez fini de créer votre entrée. S'il vous plaît garder vos Groupes de sonneries à jour par la suppression de membres inactifs.&lt;br /&gt;
[[File:Ringgroups6.png|800px]]&lt;br /&gt;
&lt;br /&gt;
== Routage de vos DID à votre Groupe de Sonnerie ==&lt;br /&gt;
&lt;br /&gt;
Après avoir créé votre entrée de groupe de sonnerie, vous pouvez acheminer un de vos DID à votre entrée de Groupe de sonnerie à partir de votre portail principal. Retrouver DID Numbers -&amp;gt; [[Manage DID]] -&amp;gt; Edit DID -&amp;gt; Routing -&amp;gt; Ring Group. Toujours sous le même menu sur l'écran, vous pouvez sélectionner votre entrée de groupe de sonnerie pour les options de 'failovers' supplémentaires.&lt;br /&gt;
[[category:guides]]&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Llamadas_en_Cola_(Calling_Queues)</id>
		<title>Llamadas en Cola (Calling Queues)</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Llamadas_en_Cola_(Calling_Queues)"/>
				<updated>2015-04-24T20:50:03Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Musica en Espera (Music on Hold) */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Concepto ==&lt;br /&gt;
El uso de una Cola de Llamadas (Calling Queues) es una buena solución si necesita manejar las llamadas entrantes y que sus clientes se mantengan en la línea hasta que un agente tome la llamada. Esto le permitirá tener llamadas en espera y enviarlas a uno de sus agentes disponibles, de acuerdo a la estrategia FIFO (First In First Out, se atiende al primero de la cola).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Una Cola de Llamadas consiste en:&lt;br /&gt;
&lt;br /&gt;
* Llamadas entrantes que son recibidas en la cola.&lt;br /&gt;
* Miembros que pueden tomar una llamada de la cola (extensiones o usuarios que se conectan como agentes)&lt;br /&gt;
* Una estrategia para manejar y dividir las llamadas en las colas entre los miembros.&lt;br /&gt;
* Música mientras sus clientes esperan en la cola.&lt;br /&gt;
* Aviso para miembros y clientes.&lt;br /&gt;
&lt;br /&gt;
Agentes son las personas (o persona) que responden las llamadas que se reciben en la cola. Los agentes, al conectarse a la cola, indican que ya se encuentran disponibles para poder recibir las llamadas. &lt;br /&gt;
&lt;br /&gt;
Los miembros de la cola pueden ser estáticos o dinámicos. Los '''miembros estáticos''' son todos aquellos que se mantienen conectados de forma indefinida en la cola y se pueden considerar como siempre disponible, mientras que los '''miembros dinámicos''' son aquellos que tienen que conectarse a la cola para poder comenzar a recibir llamadas.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===  Conectar o desconectar de la cola a un miembro dinámico  ===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Conectar''': Marque *11, cuanto se le solicite marque el número de la cola (Queue ID)&lt;br /&gt;
&lt;br /&gt;
'''Desconectar''': Marque *12, cuanto se le solicite marque el número de la cola (Queue ID)&lt;br /&gt;
&lt;br /&gt;
== Configuración ==&lt;br /&gt;
&lt;br /&gt;
Para crear una nueva Cola de Llamadas, vaya al menú DID Numbers &amp;gt;&amp;gt; Calling Queues dentro de su portal de usuario (Customer Portal)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Screenshot (11h 41m 41s).jpg|400px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Y luego seleccione el link &amp;quot;Create New Call Queue&amp;quot;&lt;br /&gt;
 &lt;br /&gt;
[[File:Screenshot 2.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Ahora puede comenzar con la configuración de su cola de llamadas. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Información de la Cola (Queue Information) ===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Screenshot3.jpg|400px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
*'''Queue Number''': Aquí puede seleccionar el número que le asignará a la cola. Por ejemplo, puede tener la cola 1 para su departmento de ventas y la cola 2 para el resto de la compañía, de esta forma la llamadas serán tomadas por los agentes apropiados.&lt;br /&gt;
&lt;br /&gt;
*'''Queue Name''': Aquí puede ingresar un nombre para identificar a la cola de llamadas. Por ejemplo &amp;quot;Ventas&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
*'''Queue Language''': Aquí puede asignar el lenguaje que se usará para los anuncios del sistema. En este caso &amp;quot;Inglés&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
*'''Queue Password''': Usted puede definir una contraseña para acceder a la cola y asegurarse que sólo las personas involucradas con esta cola puedan ingresar a la misma. La contraseña puede ser de hasta 4 dígitos. Campo Opcional.&lt;br /&gt;
&lt;br /&gt;
*'''Caller ID Prefix''': Opcionalmente puede asignar un prefijo que se agrega al nombre que aparece en su identificador de llamadas. Por ejemplo puede asignar &amp;quot;Ventas&amp;quot; como el prefijo y una llamada entrante de &amp;quot;John Smith&amp;quot; se mostrará como &amp;quot;Ventas John Smith&amp;quot; para sus agentes. Este campo sólo acepta caracteres alfanuméricos. Campo Opcional&lt;br /&gt;
&lt;br /&gt;
*'''Join Announcement''': Aquí puede asignar una grabación que escucharán sus clientes cuando ingresen en la cola. Por ejemplo, si usted tiene una cola de llamadas para su departamento de ventas, mientras sus clientes esperan pueden escuchar una grabación con información de sus productos y/o descuentos que ofrece.&lt;br /&gt;
&lt;br /&gt;
*'''Priority / Weight''': Esta opción le ayudará a decidir de qué cola recibirá las llamadas, ésto funciona para agentes que se encuentren registrados en más de una cola de llamadas.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=== Opciones de la Cola (Queue Options) ===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Screenshot 4.jpg|400px]]&lt;br /&gt;
&lt;br /&gt;
*'''Agent Announcement''': Opcionalmente, puede elegir que sus agentes escuchen una grabación. La grabación será escuchada antes de que se conecte la llamada.&lt;br /&gt;
&lt;br /&gt;
*'''Report Hold time to agent''': Si desea puede habilitar esta opción para reportar el tiempo de espera a los miembros de la cola.&lt;br /&gt;
&lt;br /&gt;
*'''Member Delay''': Aquí puede asignar un tiempo de espera antes de que los agentes sean conectados con las personas que llamen a la cola. Este valor se encuentra indicado en segundos.&lt;br /&gt;
&lt;br /&gt;
*'''Maximum Wait Time''': Este valor indica el tiempo máximo que una persona estará en espera en la cola antes de que la llamada sea enviada al &amp;quot;Failover&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
*'''Join when empty''': &lt;br /&gt;
&lt;br /&gt;
       -'''Yes:''' Cualquier llamada puede ingresar a la cola, inclusive si no hay miembros o estos no están disponibles.&lt;br /&gt;
       -'''Strict:''' Las llamadas no pueden ingresar a la cola cuando no hay miembros o estos no están disponibles.&lt;br /&gt;
       -'''No:''' Las llamadas no puede ingresar a una cola que no tenga miembros.&lt;br /&gt;
&lt;br /&gt;
*'''Leave when empty''': &lt;br /&gt;
       &lt;br /&gt;
       -'''Yes:''' Las llamadas serán enviadas a su opción de fallo (failover) cuando no haya miembros en la cola.&lt;br /&gt;
       -'''Strict:''' Las llamadas son enviadas a su opción de fallo, si no hay miembros o ninguno de los miembros esta disponible.&lt;br /&gt;
       -'''No:''' Las llamadas permanecerán en la cola, incluso si no hay miembros.&lt;br /&gt;
&lt;br /&gt;
*'''Ring Strategy'''&lt;br /&gt;
&lt;br /&gt;
Las llamadas son distribuidas entre los miembros de la cola de acuerdo a una de las siguientes opciones:&lt;br /&gt;
&lt;br /&gt;
    -'''Ringall:''' La llamada es recibida por todos los agentes disponibles hasta que alguno conteste.&lt;br /&gt;
    -'''Leastrecent:''' La llamada es recibida por el agente que menos llamadas a recibido recientemente en esta cola.&lt;br /&gt;
    -'''Fewestcalls:''' La llamada es recibida por el agente que tenga menos llamadas completadas en la cola.&lt;br /&gt;
    -'''Random:''' La llamada es enviada a los agentes de forma aleatoria.&lt;br /&gt;
    -'''Round Robin Memory:''' Las llamadas se envían a los agentes por turnos, el sistema guarda el registro de cuál agente &lt;br /&gt;
                         fue el último en recibir la llamada, y continua a partir del siguiente.&lt;br /&gt;
&lt;br /&gt;
*'''Ring in-use''': Esta opción permite evitar enviar la llamada a un agente cuyo dispositivo se encuentre actualmente en uso.&lt;br /&gt;
 '''Nota:''' Actualmente sólo un dispositivo registrado con el protocolo SIP puede reportar si se encuentra o no en uso.&lt;br /&gt;
&lt;br /&gt;
*'''Agent Ring Timeout''': Número de segundos que la llamada se mantendrá timbrando con un agente, antes de enviarse a la opción de fallo '''Timeout'''.&lt;br /&gt;
&lt;br /&gt;
*'''Retry Timer''': Número de segundos que el sistema espera antes de intentar enviar la llamada a todos los miembros.&lt;br /&gt;
&lt;br /&gt;
*'''Wrap-up Time''': Después de una llamada con éxito, esta opción determina el número de segundos que se esperará antes de enviar la siguiente llamada a los agentes disponibles.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
=== Musica en Espera (Music on Hold) ===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
Las siguientes opciones para MOH (Music on Hold) se encuentran disponibles: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
*'''No Music, Intermittent Bleep:''' Silencio, pero con un sutil e intermitente sonido para que la persona en espera sepa que aun esta en la linea.&lt;br /&gt;
*'''Away in the Tropics:''' Música caribeña, estas canciones ofrecen sonidos de ukelele, tambores y guitarras. &lt;br /&gt;
*'''Coffee and Sunrise:'''  Música animada sin ser festiva, y positiva sin ser muy sonriente. &lt;br /&gt;
*'''Coffee Shop Acoustic:''' Música relajada, el sonido de la guitarra acústica es ideal para crear una buena atmósfera. &lt;br /&gt;
*'''Easy Listening:''' Música suave y casual. &lt;br /&gt;
*'''Guitar Alchemy:''' Bellas armonías y secuencias progresivas de cuerdas que crean una cálida experiencia musical&lt;br /&gt;
*'''Happy Endings:''' Música animada con un estilo comercial. Guitarras, tambores, ukelele, armónica y campanas. &lt;br /&gt;
*'''Light and Casual:''' Música tranquila con sensación positiva &lt;br /&gt;
*'''Orchestral Moods:''' Emotivos y dramáticos cuentos contados por violines, pianos y orquestas completas&lt;br /&gt;
*'''Piano Mix:'''  Melodías suaves de piano.  &lt;br /&gt;
*'''Rock Me Easy:'''  Música agradable para crear un ambiente de relajación.&lt;br /&gt;
*'''Spa Sounds:''' Música instrumental suave, lenta y tranquila. &lt;br /&gt;
&lt;br /&gt;
Usando los siguientes codigos, usted puede probar las diferentes opciones de MOH: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''*** 89''' Away in the Tropics &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 90''' Coffee and Sunrise &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 91''' Coffee Shop Acoustic &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 92''' Easy Listening &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 93''' Guitar Alchemy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 94''' Happy Endings &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 95''' Light and Casual &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 96''' Orchestral Moods &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 97''' Piano Mix &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 98''' Rock Me Easy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 99''' Spa Sounds&amp;lt;br&amp;gt;&lt;br /&gt;
'''***100''' No Music, Intermittent Bleep&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Avisos y opciones de fallo (Announcements and Fail Over) ===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Screenshot 5.jpg|400px]]&lt;br /&gt;
&lt;br /&gt;
==== '''Periodic Voice Announcements''' ====&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
'''Voice Announcement''': Este campo es opcional, usted puede elegir una de sus grabaciones para que sea escuchada por las personas que llamen a esta cola.&lt;br /&gt;
&lt;br /&gt;
'''Frequency of announcement''': Aquí seleccionara la frecuencia en que la grabación será escuchada por las personas que llamen a la cola.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==== '''Periodic Hold Position, Estimated Hold-time announcements and Thank you for your patience announcement.''' ====&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
'''Announce Position frequency''': Esta opción indica qué tan seguido se anunciará la posición en la cola o si no desea anunciarlo. Esta valor se encuentra en segundos.&lt;br /&gt;
&lt;br /&gt;
'''Announce Round Seconds''': Aquí puede elegir si desea indicar los segundos o si desea anunciarlos, sólo tendrá que elegir la cantidad de segundos que se van a redondear. &lt;br /&gt;
&lt;br /&gt;
'''If Announce position is enabled, do you also want to report estimated hold-time?''': Puede elegir si desea anunciar el tiempo estimado de espera en la linea, ya sea siempre, una vez o nunca. El tiempo de espera se anunciará como un tiempo estimado o como menos de 2 minutos cuando sea apropiado.&lt;br /&gt;
&lt;br /&gt;
'''Thank you for your patience''': Esta opción permitirá que las personas que llamen a la cola, escuchen una grabación que dirá &amp;quot;Thank you for your patience&amp;quot;, una vez que se anuncie la posición de la llamada en la cola y el tiempo estimado de espera en la linea.&lt;br /&gt;
&lt;br /&gt;
==== '''Fail Over Destinations''' ====&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
Aquí se elige el destino que tendra la llamada si se cumpla una de las siguientes condiciones:&lt;br /&gt;
&lt;br /&gt;
* '''Timeout''': Si la llamada excedió el máximo tiempo de espera.&lt;br /&gt;
* '''FULL''': La cola alcanzo el número máximo de llamadas.&lt;br /&gt;
* '''JOINEMPTY''': La llamada fue enviada en una cola vacía (solo funciona si selecciono '''No''' en la opción '''Join when empty''')&lt;br /&gt;
* '''LEAVEEMPTY''': El último agente abandonó la cola antes de que todas las llamadas en espera sean atendidas (Sólo funciona si se selecciona '''Yes''' en la opción '''Leave when empty''').&lt;br /&gt;
* '''JOINUNAVAIL''': Igual que '''JOINEMPTY''', con la excepción de que hay miembros en la cola, pero éstos se encuentran con estado de no disponible (por ej. el teléfono SIP está desconectado).&lt;br /&gt;
* '''LEAVEUNAVAIL''': Igual que '''LEAVEEMPTY''', con la excepción de que hay miembros en la cola, pero éstos se encuentran con estado de no disponible (por ej. el teléfono SIP está desconectado).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Una vez haya terminado de elegir las opciones para configurar la cola, solamente necesita guardarla, para ello presione el botón '''Save Queue'''.&lt;br /&gt;
&lt;br /&gt;
== Miembros Estáticos (Static Members) ==&lt;br /&gt;
&lt;br /&gt;
Los miembros estáticos son aquellos miembros predefinidos y asignados en forma permanente para tomar las llamadas de una cola en particular. Es posible agregar tantos miembros estáticos como lo requiera. &lt;br /&gt;
&lt;br /&gt;
===Ventajas===&lt;br /&gt;
Al asignar miembros estáticos, no tendrá que preocuparse porque sus agentes se conecten o desconecten de la cola (usando los comandos *11 o *12). Lo único que tendrá que hacer el agente que asegurarse que su cuenta o subcuenta se encuentra registrada en los servidores de VoIP.ms.&lt;br /&gt;
&lt;br /&gt;
===Desventajas===&lt;br /&gt;
Por otro lado, los miembros estáticos nunca puede desconectarse de una cola, ya que están asignados a ella en forma permanente. De igual forma es necesario que utilice su cuenta principal o una [[Sub Cuentas (Sub Accounts)|subcuenta]] para poder registrarse en la cola, de esta forma no es posible que el agente cambie de dispositivo para registrarse en la cola.&lt;br /&gt;
&lt;br /&gt;
===Agregar un miembro estático===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
Primero necesita ingresar a la pantalla de '''Calling Queues''' que se encuentra dentro del menú '''DID Numbers''' en su portal de usuario. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Man callqueue.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
De ahí simplemente seleccione el link '''Edit Static Members''', el cual lo llevará a la siguiente pantalla:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Queue stamem.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Para añadir un miembro estático a una cola, sólo necesita indicar los siguientes campos:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Queue addstatmem.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Description''': Aquí puede indicar una descripción que le permita identificar fácilmente a cada miembro de la cola.&lt;br /&gt;
&lt;br /&gt;
'''Account''': Aquí elige qué cuenta o subcuenta estará asignada a este miembro.&lt;br /&gt;
&lt;br /&gt;
'''Priority''': Este puede ser un valor igual o mayor a cero. Miembros disponibles con una valor de prioridad menor serán los primeros en recibir una llamada. Es posible tener varios miembros con la misma prioridad.&lt;br /&gt;
&lt;br /&gt;
== Cómo utilizar una cola de llamadas ==&lt;br /&gt;
&lt;br /&gt;
Una vez haya creado la cola de llamadas, para utilizar sólo tendrá que asegurarse que uno de sus números DID se encuentra enrutado a la cola, ya sea en forma directa, por medio de una [[condiciones de Tiempo (Time Conditions)|condición de tiempo]], un [[Recepcionista Digital|IVR]] o inclusive como una opción de fallo (failover). Esto se puede hacer desde el portal del cliente -&amp;gt; menu DID numbers -&amp;gt; opcion Manage DID. Recuerde que usted puede utilizar la cola en más de un número DID sin necesidad de crearla de nuevo.&lt;br /&gt;
&lt;br /&gt;
[[category:Guías]]&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Sub_Cuentas_(Sub_Accounts)</id>
		<title>Sub Cuentas (Sub Accounts)</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Sub_Cuentas_(Sub_Accounts)"/>
				<updated>2015-04-24T20:49:18Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Opciones Básicas */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Las subcuentas le permiten registrar más de un dispositivo para realizar o recibir llamadas simultáneamente, de igual forma se pueden utilizar como extensiones internas para su casa u oficina (para poder llamar entre distintos lugares gratis). Varias de las herramientas que ofrece VoIP.ms se pueden usar en conjunto con las subcuentas. Con esta guía veremos cómo crear y utilizar una subcuenta.&lt;br /&gt;
&lt;br /&gt;
 '''Nota:'''Para esta guía se conservarán los nombres en inglés de las opciones y páginas para que usted pueda navegar más fácil en su portal.&lt;br /&gt;
&lt;br /&gt;
__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Cómo crear una Subcuenta ==&lt;br /&gt;
&lt;br /&gt;
Puede crear tantas Subcuentas como lo requiera y no existe ningún cargo adicional por hacerlo. Para crear una nueva Subcuenta, entre a su portal de usuario (Customer Portal) y seleccione '''Create Sub Account''' en el menú '''Sub Account'''.&lt;br /&gt;
&lt;br /&gt;
[[File:Create subacc.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
=== Opciones Básicas ===&lt;br /&gt;
&lt;br /&gt;
Estas son las opciones básicas que necesita configurar para poder crear una Subcuenta.&lt;br /&gt;
&lt;br /&gt;
'''Protocol''': Aquí puede seleccionar cuál protocolo utilizara con esta subcuenta, puede elegir entre SIP o IAX2. Esta opción dependerá del dispositivo que utilizará con esta subcuenta. SIP es el protocolo recomendado y más utilizado.&lt;br /&gt;
&lt;br /&gt;
'''Authentication type''': Esta opción no está disponible si utiliza la cuenta principal. Sin embargo para las subcuenta(s) usted puede elegir entre '''User/Password Authentication''' o '''IP Authentication'''. Esta opción depende del dispositivo que está utilizando.&lt;br /&gt;
&lt;br /&gt;
-- '''User/Password Authentication''': Esta es la opción recomendada y la soportada por la mayoría de los dispositivos.&lt;br /&gt;
&lt;br /&gt;
-- '''IP Authentication''': Recomendada sólo para usuarios avanzados. Mayormente es utilizada para servidores Asterisk o [[PBXs|PBX]]. Cuando elige esta opción usted puede indicar cuál es la dirección IP de su dispositivo/servidor.&lt;br /&gt;
&lt;br /&gt;
 '''Note:''' Cuando usa la autenticación por IP, el estado del registro (Registration Status) no será desplegado en la página principal de su portal de usuario VoIP.ms.&lt;br /&gt;
&lt;br /&gt;
'''Username''': Este es el nombre de usuario para la subcuenta. Es posible utilizar caracteres alfanuméricos en este campo (asegúrese que su dispositivo también soporta los caracteres alfanuméricos en el campo de usuario). El nombre de usuario es indicado con el siguiente formato: '''{Main Account}_{username}'''.&lt;br /&gt;
 &lt;br /&gt;
Por ejemplo, digamos que su cuenta es ''100000'' y usted asigna el nombre de usuario como ''casa'', el nombre de usuario que deberá utilizar en su dispositivo será ''100000_casa''.&lt;br /&gt;
&lt;br /&gt;
'''Password/IP Address''': Aquí puede ingresar la contraseña que usará con esta subcuenta. La contraseña debe tener un mínimo de 6 caracteres, aunque es recomendable usar una contraseña con más caracteres y que ademas incluya caracteres alfanuméricos. Es muy recomendable cambiar la contraseña cada par de meses, como una recomendación de seguridad.&lt;br /&gt;
&lt;br /&gt;
Si está utilizando IP Authentication aquí puede ingresar la dirección IP de su servidor/dispositivo. El formato es &amp;quot;X.X.X.X&amp;quot;, un ejemplo sería: 201.202.203.204.&lt;br /&gt;
&lt;br /&gt;
[[File:IP AUTH.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
'''Trunk''': Esta opción solamente estará disponible si el protocolo elegido para la subcuenta es IAX2. Puede dejar seleccionada la opción estándar (&amp;quot;Send mini voice packets&amp;quot;), o seleccionar &amp;quot;Send trunk packets&amp;quot; para agrupar la información de voz saliente en paquetes de troncal, cada uno con su propia marca de tiempo.&lt;br /&gt;
&lt;br /&gt;
[[File:Trunk.jpg]]&lt;br /&gt;
&lt;br /&gt;
'''Device type''': Es importante que se asegure de seleccionar el tipo de dispositivo correcto que se utilizará con esta subcuenta para poder recibir llamadas entrantes de forma adecuada en el dispositivo.&lt;br /&gt;
&lt;br /&gt;
'''CallerID Number''': Aquí puede ingresar el número de [[Numero Identificador (Caller ID)|callerID]] que desea enviar, esto funcionará si utiliza un dispositivo [[Devices|ATA]], teléfono IP o [[Softphones|Softphone]], y su dispositivo no es capaz de enviar el [[Numero Identificador (Caller ID)|callerID]]. Asegúrese de ingresar un número válido para garantizar que la llamada se conecte. De igual forma utilice únicamente números en este campo y el [[Numero Identificador (Caller ID)|callerID]] debe ser de 10 dígitos. ''Opcional''&lt;br /&gt;
&lt;br /&gt;
'''Allow International Calls''': Con esta opción podrá habilitar o des-habilitar las llamadas internacionales para esta subcuenta.&lt;br /&gt;
&lt;br /&gt;
'''International Route''': Con esta opción puede seleccionar la ruta que se utilizará para realizar llamadas internacionales (llamadas que NO sean a EEUU o Canadá) con esta subcuenta. Llamadas a Estados Unidos o Canadá usarán la ruta USA48/Canada que tenga seleccionada en sus [[Configuraciones de la Cuenta (Account Settings)|account settings]].&lt;br /&gt;
&lt;br /&gt;
'''Music on Hold''': Esta opción le permite seleccionar si desea o no que la persona que le llame a su número o extensión escuche música mientras la llamada se encuentra en espera.&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
Las siguientes opciones para MOH (Music on Hold) se encuentran disponibles: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
*'''No Music, Intermittent Bleep:''' Silencio, pero con un sutil e intermitente sonido para que la persona en espera sepa que aun esta en la linea.&lt;br /&gt;
*'''Away in the Tropics:''' Música caribeña, estas canciones ofrecen sonidos de ukelele, tambores y guitarras. &lt;br /&gt;
*'''Coffee and Sunrise:'''  Música animada sin ser festiva, y positiva sin ser muy sonriente. &lt;br /&gt;
*'''Coffee Shop Acoustic:''' Música relajada, el sonido de la guitarra acústica es ideal para crear una buena atmósfera. &lt;br /&gt;
*'''Easy Listening:''' Música suave y casual. &lt;br /&gt;
*'''Guitar Alchemy:''' Bellas armonías y secuencias progresivas de cuerdas que crean una cálida experiencia musical&lt;br /&gt;
*'''Happy Endings:''' Música animada con un estilo comercial. Guitarras, tambores, ukelele, armónica y campanas. &lt;br /&gt;
*'''Light and Casual:''' Música tranquila con sensación positiva &lt;br /&gt;
*'''Orchestral Moods:''' Emotivos y dramáticos cuentos contados por violines, pianos y orquestas completas&lt;br /&gt;
*'''Piano Mix:'''  Melodías suaves de piano.  &lt;br /&gt;
*'''Rock Me Easy:'''  Música agradable para crear un ambiente de relajación.&lt;br /&gt;
*'''Spa Sounds:''' Música instrumental suave, lenta y tranquila. &lt;br /&gt;
&lt;br /&gt;
Usando los siguientes codigos, usted puede probar las diferentes opciones de MOH: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''*** 89''' Away in the Tropics &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 90''' Coffee and Sunrise &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 91''' Coffee Shop Acoustic &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 92''' Easy Listening &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 93''' Guitar Alchemy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 94''' Happy Endings &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 95''' Light and Casual &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 96''' Orchestral Moods &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 97''' Piano Mix &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 98''' Rock Me Easy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 99''' Spa Sounds&amp;lt;br&amp;gt;&lt;br /&gt;
'''***100''' No Music, Intermittent Bleep&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''Account name or description''': Con esta opción podrá identificar fácilmente cada subcuenta.&lt;br /&gt;
&lt;br /&gt;
=== Opciones Avanzadas ===&lt;br /&gt;
&lt;br /&gt;
Con estas opciones puede determinar cuál codec va a permitir utilizar, el modo de DTMF y las opciones de NAT para cada subcuenta. Estas opciones son recomendadas para usuarios avanzados.&lt;br /&gt;
&lt;br /&gt;
[[File:Subacc adv opt.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
'''Allowed Codecs:''' Esta opción le permite seleccionar los codecs que se utilizarán con esta subcuenta, puede seleccionar si desea habilitar todos los codecs o sólo algunos.&lt;br /&gt;
 '''Nota:''' Es recomendable que seleccione '''Allow All''' y sólo lo cambie si tiene alguna razón específica para hacerlo.&lt;br /&gt;
&lt;br /&gt;
'''DTMF Mode:''' Esto le permite seleccionar el modo de DTMF (tonos) que se utilizará con esta subcuenta. Si selecciona ''AUTO'' el modo ''RFC2833 (AVT)'' va ser utilizado por defecto y se cambiará automáticamente a ''INBAND'' si una de las dos partes de la llamada no soporta ''RFC2833''.&lt;br /&gt;
&lt;br /&gt;
 '''Nota''': Es recomendable, mas no es un requisito, que seleccione el mismo modo de DTMF en su dispositivo.&lt;br /&gt;
&lt;br /&gt;
'''NAT (Network Address Translation)''': Ponga esta opción en '''YES''' si está utilizando NAT. Si no está seguro de qué significa esta opción, es recomendable que la deje en '''YES'''.&lt;br /&gt;
&lt;br /&gt;
=== Opciones Adicionales ===&lt;br /&gt;
&lt;br /&gt;
Aunque estas son consideradas opciones adicionales, son utilizadas para asignar un número de extensión interna, buzón de voz y el tiempo de timbrado para la subcuenta.&lt;br /&gt;
&lt;br /&gt;
[[File:Sub acc optional.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Internal Extension Number''': Aquí puede asignar el número de extensión interno que se usará para realizar llamadas entre subcuentas. El número de extensión que ingrese en este campo tendrá el prefijo ''10'', puede ingresar entre 1 a 10 dígitos. Por ejemplo si usted ingresa ''55'' el número de extensión resultante será ''1055''.&lt;br /&gt;
&lt;br /&gt;
 '''Nota''': Asegúrese que las subcuentas se encuentran registradas al mismo servidor de VoIP.ms, para que pueda realizar las llamadas internas. &lt;br /&gt;
       Las llamadas entre extensiones son gratuitas para quien envía la llamada y también para quien la recibe.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==== Subcuenta como SIP URI externa ====&lt;br /&gt;
----&lt;br /&gt;
Para utilizar una subcuenta como una [[Dirección URI (SIP URI)|SIP URI]] externa, solamente es necesario que primero la habilite como una extensión interna. Por ejemplo, digamos que su extensión interna es 2 (102 con el prefijo 10), usted puede alcanzar la subcuenta vía SIP desde otra red con la siguiente dirección URI: '''1000002@server.voip.ms''' (Reemplace server.voip.ms con el servidor al que la subcuenta esta conectado y el numero 2 con el numero de su extensión interna).&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Internal Extension VoiceMail''': Aquí puede elegir cual [[Buzón de voz (Voicemail)|buzón de voz]] estará asociado con esta subcuenta.&lt;br /&gt;
&lt;br /&gt;
 '''Nota:''' Si asocia un [[Buzón de voz (Voicemail)|buzón de voz]] con su subcuenta, cuando haya nuevos mensajes en su buzón, se enviará una notificación a su dispositivo. &lt;br /&gt;
       Esto llevará a diferentes resultados dependiendo del tipo de dispositivo que utilice. Usualmente, usted recibirá un tono distintivo&lt;br /&gt;
       o una luz indicadora parpadeando.&lt;br /&gt;
&lt;br /&gt;
'''Internal Extension Ringing Time''': Este es el tiempo que su teléfono se mantendrá timbrando cuando reciba una llamada directamente a la extensión. Cada 5 segundos equivalen a un timbre.&lt;br /&gt;
&lt;br /&gt;
=== Configuración de Revendedor (Reseller Configuration) ===&lt;br /&gt;
&lt;br /&gt;
Si usted utiliza la interfaz de revendedor ([[Guía Básica de Reseller|Reseller Interface]]), puede asociar cada subcuenta con uno de sus clientes.&lt;br /&gt;
&lt;br /&gt;
[[File:Subaccreseller.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
'''Reseller Client''': Aquí puede seleccionar el cliente con el cual desea asociar la subcuenta. Primero necesitará crear la cuenta de su cliente en la sección de [[Guía Básica de Reseller|Reseller]] en su portal de usuario.&lt;br /&gt;
&lt;br /&gt;
'''Reseller client package''': Aquí puede elegir el paquete que desea asignarle a su cliente. Primero necesita crear el paquete en la sección de [[Guía Básica de Reseller|Reseller]]. &lt;br /&gt;
&lt;br /&gt;
'''next billing date''': Aquí puede asignar la próxima fecha de cobro. Usualmente el sistema asigna este valor en forma automática, pero si usted cambio el paquete asociado a esta subcuenta en forma manual, probablemente desee ajustar la próxima fecha de cobro.&lt;br /&gt;
&lt;br /&gt;
'''Charge setup fees now''': Una vez que seleccione esta opción, los cargos mensuales por el paquete serán cargados a la cuenta de su cliente. Usted puede utilizar esta opción cuando haya realizado algún cambio en el paquete del cliente.&lt;br /&gt;
&lt;br /&gt;
== Reportes de Subcuentas (Sub Account Reports) ==&lt;br /&gt;
&lt;br /&gt;
Usted puede ver la cantidad de minutos, llamadas y el total que ha gastado por cada subcuenta. Esta información es útil incluso si usted no hace uso de la interfaz de reseller. Puede acceder a esta opción desde el sub menú '''Sub Accounts Reports''' que se encuentra en el menú '''Sub Accounts''' en su portal de usuario.&lt;br /&gt;
&lt;br /&gt;
[[File:Subacc report.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Report Range''': Es posible desplegar un reporte con un rango de hasta 92 días (3 meses).&lt;br /&gt;
&lt;br /&gt;
'''Minutes''': Este valor muestra el total de minutos que han sido utilizados por esta subcuenta durante el periodo seleccionado. Los valores están expresados usando tiempo decimal.&lt;br /&gt;
&lt;br /&gt;
'''Calls''': Este valor muestra el número total de llamadas realizadas por la subcuenta durante el periodo seleccionado.&lt;br /&gt;
&lt;br /&gt;
'''Amount Spent''': Este es el total que se ha gastado con este subcuenta durante el período seleccionado. Expresado en dólares americanos.&lt;br /&gt;
&lt;br /&gt;
== Uso de las subcuentas ==&lt;br /&gt;
&lt;br /&gt;
Una vez que haya creado una subcuenta, es posible utilizarla con la mayoría de las herramientas que están disponibles dentro de su portal de usuario. Por ejemplo puede usarla con su [[Recepcionista Digital|IVR]], como uno de los agentes para recibir las llamadas de su [[Llamadas en Cola (Calling Queues)|calling queue]], utilizarlas directamente con sus número DID, como una [[Dirección URI (SIP URI)|SIP URI]] externa para poder recibir llamadas desde otras redes, etc.&lt;br /&gt;
&lt;br /&gt;
[[category:Guías]]&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Configuraciones_de_la_Cuenta_(Account_Settings)</id>
		<title>Configuraciones de la Cuenta (Account Settings)</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Configuraciones_de_la_Cuenta_(Account_Settings)"/>
				<updated>2015-04-24T20:48:19Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* General */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;La página '''Account Settings''' es una de las más importantes en el Portal de Usuario (Customer Portal), ya que le permitirá elegir todas las opciones básicas de su cuenta, desde el tipo de dispositivo que utilizará, la ruta de sus llamadas salientes e incluso las opciones de seguridad de su cuenta.&lt;br /&gt;
&lt;br /&gt;
 '''Nota:'''Para esta guía se conservarán los nombres en inglés de las opciones y páginas para que usted pueda navegar más fácil en su portal.&lt;br /&gt;
&lt;br /&gt;
__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Enrutamiento de la cuenta (Account Routing) ==&lt;br /&gt;
&lt;br /&gt;
En esta pestaña usted podrá definir la ruta que usará el sistema cuando realice llamadas a Canadá, números 1-800  o números internacionales. '''*Para USA48 solo se ofrece la ruta Premium'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:accsetruta2013.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Canada Routing''': Aquí puede elegir entre la ruta [[Value vs. Premium|'''Value''' o '''Premium''']] para sus llamadas a Canadá. Por el momento no es posible garantizar el funcionamiento del [[Numero Identificador (Caller ID)|CallerID]] (el número que usted envía en la llamada para que el receptor pueda identificarla) mientras se usa la ruta '''Value''', aunque puede ser que funcione para sus llamadas a diversos destinos. La ruta '''Premium''' ofrece un  mejor nivel de calidad a un precio un poco más elevado que la ruta value. El [[Numero Identificador (Caller ID)|CallerID]] está garantizado que se transmita correctamente al destino en esta ruta.&lt;br /&gt;
&lt;br /&gt;
'''International Routing''': Para las llamadas internacionales también se ofrece la ruta [[Value vs. Premium|'''Value''' o '''Premium''']]. Ambas rutas son confiables, sin embargo usualmente encontrará una mejor calidad al usar la ruta '''Premium'''. Hasta el momento el [[Numero Identificador (Caller ID)|CallerID]] no está garantizado en las rutas internacionales, incluso si utiliza la ruta '''Premium'''.&lt;br /&gt;
&lt;br /&gt;
 '''Nota:''' Puede seleccionar la casilla de la derecha para aplicar esta opción a todas sus subcuentas.&lt;br /&gt;
&lt;br /&gt;
'''Toll Free Routing''': Esta opción define la ruta que el sistema usará cuando usted realice llamadas a números 1-800 de Canadá o Estados Unidos. Se puede elegir entre la ruta '''Value''' (Sin costo por llamada) o '''Premium''' (a $0.0106 de dólar el minuto). Como en otras opciones la ruta premium ofrece una mejor calidad y el [[Numero Identificador (Caller ID)|CallerID]] está garantizado.&lt;br /&gt;
&lt;br /&gt;
'''Toll Free Carrier''': Estas opciones definen el tipo de proveedor que se usará cuando marque números 1-800. Puede elegir entre las siguientes opciones:&lt;br /&gt;
&lt;br /&gt;
 '''Server Default:''' El proveedor para sus llamadas salientes a números 1-800 será elegido dependiendo de la localización geográfica del servidor al que esté conectado. &lt;br /&gt;
                 Servidores americanos usarán un proveedor americano y los servidores canadienses usarán un proveedor canadiense.&lt;br /&gt;
 '''American Carrier:''' Las llamadas a números 1-800 siempre saldrán por un proveedor americano, incluso si usted utiliza un servidor canadiense.&lt;br /&gt;
 '''Canadian Carrier:''' Las llamadas a números 1-800 siempre saldrán por un proveedor canadiense, incluso si usted utiliza un servidor americano.&lt;br /&gt;
&lt;br /&gt;
Por ejemplo, esta opción es útil para clientes que se encuentran en el Oeste de Canada y deseen utilizar el servidor de Seattle pero desean que sus llamadas salgan por un proveedor canadiense.&lt;br /&gt;
&lt;br /&gt;
== Restricciones de la cuenta (Account Restrictions) ==&lt;br /&gt;
&lt;br /&gt;
Estas opciones le permiten definir las restricciones que el sistema usará cuando se realicen llamadas ya sea a Estados Unidos, Canadá o números Internacionales.&lt;br /&gt;
&lt;br /&gt;
[[File:Account Restrictions.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Allow 411 dialing''': Una vez habilitado, podrá realizar llamadas al 411 a un costo de $0.99 por llamada.&lt;br /&gt;
&lt;br /&gt;
 '''Nota''': Los números XXX-555-1212 están deshabilitados en VoIP.ms. La única forma de solicitar asistencia de directorio es marcando 411.&lt;br /&gt;
&lt;br /&gt;
'''Allow International Calls''': Cuando esta opción está deshabilitada, las llamadas que usted realice a números afuera de Estados Unidos o Canada serán rechazadas automáticamente. Si usted utiliza una [[Sub Cuentas (Sub Accounts)|Subcuenta]] se necesita configurar esto directamente en la subcuenta.&lt;br /&gt;
&lt;br /&gt;
 '''Nota''': Esta opción esta deshabilitada por defecto para nuevas cuentas.&lt;br /&gt;
&lt;br /&gt;
'''Max. Call Time for US48/Canadian Calls''': Esta opción le permite elegir cuánto tiempo puede durar una llamada que realice a Estados Unidos o Canadá. Si la llamada excede el tiempo definido en esta opción, se colgará automáticamente&lt;br /&gt;
&lt;br /&gt;
'''Max. Call Time for International Calls''': Funciona de la misma forma que la opción anterior, excepto que sólo en llamadas internacionales.&lt;br /&gt;
&lt;br /&gt;
'''International Amount Restriction''': Con esta opción se puede determinar el máximo costo por minuto para sus llamadas internacionales. Si el costo por minuto a un destino internacional excede este valor, la llamada no podrá ser conectada.&lt;br /&gt;
&lt;br /&gt;
Por ejemplo, digamos que usted selecciono $0.150 en esta opción y desea llamar a un numero celular de Inglaterra (UK mobile) con el código de área 4470, esta llamada no podrá realizarse debido a que el costo por minuto a este destino es de $0.3048.&lt;br /&gt;
&lt;br /&gt;
 '''Nota:''' Esta opción depende en la ruta que eligió para sus llamadas internacionales.&lt;br /&gt;
&lt;br /&gt;
'''Allow Calls to Countries''': Con esta opción usted puede restringir las llamadas salientes a países o regiones especificas desde su cuenta.&lt;br /&gt;
&lt;br /&gt;
Para permitir las llamadas a un país especifico puede seleccionar el nombre de la región y seleccionar el/los país(es) que desea permitir. Si selecciona una región, todos los países en esa región serán seleccionados. También puede seleccionar todos los países con la opción 'Allow All'. Si usted llama a un país que no esta seleccionado en esta sección, la llamada no sera conectada.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Allowed countries.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
 '''Nota''': Si usted tiene las llamadas internacionales deshabilitadas en su cuenta, no podrá realizar llamadas a ningún país &lt;br /&gt;
       internacional incluso si el país se encuentra seleccionado en esta sección.&lt;br /&gt;
&lt;br /&gt;
== General ==&lt;br /&gt;
&lt;br /&gt;
Aquí encontrará las opciones generales que utilizara el sistema cuando usted realice/reciba llamadas.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:General.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Dialing Mode''': Esta opción le permite especificar el tipo de marcación que se utilizará.&lt;br /&gt;
&lt;br /&gt;
*North America (Recommended): Usted puede marcar a países que formen parte del Plan de Administración de Números para Norte América (NANPA) con solamente 10 u 11 dígitos (esto es ya sea usando el prefijo 1 o no). Para llamadas a otros destinos internacionales, necesitará marcar el prefijo 00 o 011.&lt;br /&gt;
&lt;br /&gt;
*E164: Con esta opción es siempre necesario marcar el Código del País No es requerido usar el prefijo 00 o 011 usando este método.&lt;br /&gt;
&lt;br /&gt;
'''CallerID Number''':  Usted puede seleccionar el [[Numero Identificador (Caller ID)|CallerID Number]] que desea enviar si utiliza un [[Devices|ATA]], IP Phone o [[Softphones|Softphone]]. Es importante enviar un [[Numero Identificador (Caller ID)|callerID]] válido de diez dígitos para asegurar que la llamada conecte adecuadamente. Si su dispositivo es capaz de enviar su propio [[Numero Identificador (Caller ID)|callerID number]] (ya sea que utilice un [[PBXs|PBX]] o Softswitch) puede dejar este campo en blanco.&lt;br /&gt;
&lt;br /&gt;
'''Voicemail Associated to the Main Account''': Con esta opción usted puede seleccionar el [[Buzón de voz (Voicemail)|buzón de correo de voz]] que estará asociado a su cuenta principal.&lt;br /&gt;
&lt;br /&gt;
*Accessing Voice Mail: Cuando marque *97 desde su cuenta principal, el sistema no le solicitará que ingrese el numero del buzón de voz (Voicemail ID). Tampoco se le solicitará la contraseña, si seleccionó la opción &amp;quot;Skip Password&amp;quot; en la configuración de su [[Buzón de voz (Voicemail)|buzón de correo de voz]].&lt;br /&gt;
&lt;br /&gt;
*Message Waiting Indicator: Cuando hay nuevos mensajes en su [[Buzón de voz (Voicemail)|buzón]], se enviará una notificación a su dispositivo. Esto resultará en diferentes resultados dependiendo del tipo de dispositivo que utilice. Usualmente, usted recibirá un tono distintivo o luz indicadora parpadeando.&lt;br /&gt;
&lt;br /&gt;
 '''Nota:'''Esta opción sólo afecta al dispositivo que esta registrado con la cuenta principal.&lt;br /&gt;
      Si está utilizando una [[Sub Cuentas (Sub Accounts)|subcuenta]] necesita asignar el '''Internal Extension Voicemail''' para dicha subcuenta.&lt;br /&gt;
&lt;br /&gt;
'''Music On Hold''': La mayoría de los IP Phones y [[Softphones]] reportan al servidor VoIP que están conectados cuando se presiona el botón de HOLD. Esta opción le permite ofrecer música para la persona que puso en espera, hasta que pueda retomar la llamada.&lt;br /&gt;
&amp;lt;br&amp;gt;&lt;br /&gt;
Las siguientes opciones para MOH (Music on Hold) se encuentran disponibles: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
*'''No Music, Intermittent Bleep:''' Silencio, pero con un sutil e intermitente sonido para que la persona en espera sepa que aun esta en la linea.&lt;br /&gt;
*'''Away in the Tropics:''' Música caribeña, estas canciones ofrecen sonidos de ukelele, tambores y guitarras. &lt;br /&gt;
*'''Coffee and Sunrise:'''  Música animada sin ser festiva, y positiva sin ser muy sonriente. &lt;br /&gt;
*'''Coffee Shop Acoustic:''' Música relajada, el sonido de la guitarra acústica es ideal para crear una buena atmósfera. &lt;br /&gt;
*'''Easy Listening:''' Música suave y casual. &lt;br /&gt;
*'''Guitar Alchemy:''' Bellas armonías y secuencias progresivas de cuerdas que crean una cálida experiencia musical&lt;br /&gt;
*'''Happy Endings:''' Música animada con un estilo comercial. Guitarras, tambores, ukelele, armónica y campanas. &lt;br /&gt;
*'''Light and Casual:''' Música tranquila con sensación positiva &lt;br /&gt;
*'''Orchestral Moods:''' Emotivos y dramáticos cuentos contados por violines, pianos y orquestas completas&lt;br /&gt;
*'''Piano Mix:'''  Melodías suaves de piano.  &lt;br /&gt;
*'''Rock Me Easy:'''  Música agradable para crear un ambiente de relajación.&lt;br /&gt;
*'''Spa Sounds:''' Música instrumental suave, lenta y tranquila. &lt;br /&gt;
&lt;br /&gt;
Usando los siguientes codigos, usted puede probar las diferentes opciones de MOH: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''*** 89''' Away in the Tropics &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 90''' Coffee and Sunrise &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 91''' Coffee Shop Acoustic &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 92''' Easy Listening &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 93''' Guitar Alchemy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 94''' Happy Endings &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 95''' Light and Casual &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 96''' Orchestral Moods &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 97''' Piano Mix &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 98''' Rock Me Easy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 99''' Spa Sounds&amp;lt;br&amp;gt;&lt;br /&gt;
'''***100''' No Music, Intermittent Bleep&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Seguridad (Security) ==&lt;br /&gt;
&lt;br /&gt;
Aquí puede cambiar la contraseña para acceder a su Portal de Usuario así como la contraseña SIP/IAX que usa para su cuenta principal. También es posible cambiar la forma en que las contraseñas SIP/IAX son mostradas en varias páginas de su Portal de Usuario.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Accset sec.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Display SIP and IAX password(s) in Customer Portal''': Si habilita esta opción, las contraseñas SIP/IAX se mostrarán en su Portal de Usuario. Es recomendable dejar esta opción deshabilitada y sólo habilitarla si usted olvidó la contraseña SIP/IAX de su cuenta principal o una subcuenta. &lt;br /&gt;
&lt;br /&gt;
 '''Nota''': Debe ingresar la contraseña actual de su portal de usuario para habilitar o deshabilitar esta opción&lt;br /&gt;
&lt;br /&gt;
'''Customer Portal Password''': Aquí puede cambiar la contraseña para acceder a su portal de usuario.&lt;br /&gt;
&lt;br /&gt;
'''Main SIP/IAX Password''': Aquí es donde cambia la contraseña que se usará para registrar su cuenta principal a uno de los servidores de VoIP.ms.&lt;br /&gt;
&lt;br /&gt;
 '''Nota:''' Por defecto la contraseña SIP/IAX de su cuenta principal es la misma que utiliza para acceder a su portal de usuario.&lt;br /&gt;
&lt;br /&gt;
== Opciones para llamadas entrantes (Inbound Settings) ==&lt;br /&gt;
&lt;br /&gt;
En esta pestaña, se puede seleccionar el protocolo que será utilizado para sus llamadas entrantes, así como el dispositivo que utiliza con la cuenta principal.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Inbound.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Protocol for inbound DIDs''': Aquí puede seleccionar entre los protocolos SIP o IAX. Esto dependerá directamente del dispositivo que utilice con la cuenta principal. El protocolo recomendado es SIP.&lt;br /&gt;
&lt;br /&gt;
'''Device type''': Es importante que se asegure que el tipo de dispositivo sea el correcto o de otra forma no podrá recibir llamadas entrantes.&lt;br /&gt;
&lt;br /&gt;
== Notificaciones (Notifications) ==&lt;br /&gt;
&lt;br /&gt;
En esta pestaña usted puede determinar si desea o no recibir notificaciones en su correo electrónico cuando el balance en su cuenta alcance cierta cantidad.&lt;br /&gt;
&lt;br /&gt;
[[File:Accset not.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
'''Balance Threshold''': Aquí puede indicar una cantidad y cuando su balance sea menor o igual a esta cantidad, se le enviará un correo electrónico a la dirección que indique en la opción siguiente. Puede elegir un valor entre $1 hasta $200, o incluso deshabilitar esta opción(esto último no es recomendable).&lt;br /&gt;
&lt;br /&gt;
 '''Nota''': Asigne el valor de esta opción de acuerdo al uso mensual en su cuenta.&lt;br /&gt;
&lt;br /&gt;
'''Email''': Ingrese aquí la dirección de correo electrónico en la cual desea recibir las notificaciones. Asegúrese de escribir la dirección de correo correcta.&lt;br /&gt;
&lt;br /&gt;
 '''Nota''': Mientras el balance de su cuenta se encuentre debajo del valor asignado en '''Balance Threshold''' seguirá recibiendo mensajes de notificación, &lt;br /&gt;
       hasta que le añada fondos a su cuenta o cambie el valor del '''Balance Threshold'''.&lt;br /&gt;
&lt;br /&gt;
== Enrutamiento por defecto del DID (Default DID Routing) ==&lt;br /&gt;
&lt;br /&gt;
Estas opciones le permiten definir la ruta predefinida que se aplicarán para los nuevos números DID que ordene. Sin embargo, aun podrá cambiar estas opciones en la página donde ordena el DID.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Accsetdefdidrou.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''CallerID Name Lookup''': Cuando esta opción está activa, el sistema realizará una búsqueda en la base de datos de LIBD/CNAM para buscar el nombre que corresponde al número de la persona que le llama con un CallerID de Estados Unidos o Canadá. El resultado de esta consulta será desplegado con el siguiente formato: &amp;quot;CallerID Name (CNAM)&amp;quot; &amp;lt;CallerID Number&amp;gt;, ej. &amp;quot;John S.&amp;quot; &amp;lt;5554443322&amp;gt;.&lt;br /&gt;
&lt;br /&gt;
'''DID POP''': Aquí puede seleccionar el servidor desde el cual su Software/Dispositivo estará registrado o desde el cual recibirá la llamada.&lt;br /&gt;
 '''Note''': Siempre asegúrese de registrar su Software/Dispositivo al mismo servidor que eligió en esta opción para poder recibir las llamadas entrantes.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Accset defdidrout2.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Routing''': Aquí puede seleccionar el destino para sus llamadas entrantes. Puede enviar la llamada directamente a una cuenta/subcuenta, a una [[Recepcionista Digital|recepcionista digital (Digital Receptionist (IVR))]], [[Llamadas en Cola (Calling Queues)|Calling Queues]], transferir la llamada a un número externo [[Desvío de Llamadas (Call Forwarding)|(Call Forwarding)]], etc.&lt;br /&gt;
&lt;br /&gt;
'''Aditional Failover Options''': Esta opción le permite definir qué sucederá con la llamada si el destino se encuentra ocupado('''Busy''' ), inalcanzable ('''Unreachable''') o no contesta ('''No Answer'''). &lt;br /&gt;
&lt;br /&gt;
 Nota: Puede cambiar estas opciones u otras, más adelante en Customer Portal&amp;gt;&amp;gt;DID Numbers&amp;gt;&amp;gt;Manage DID(s).&lt;br /&gt;
&lt;br /&gt;
== Boletin (Newsletter) ==&lt;br /&gt;
&lt;br /&gt;
'''Newsletter Subscription''': Puede elegir si desea o no recibir el boletín de noticias de VoIP.ms&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Accset news.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
== Avanzadas (Advanced) ==&lt;br /&gt;
&lt;br /&gt;
Con estas opciones puede determinar cuál codec va a permitir que se usen con su cuenta, el modo de DTMF y las opciones de NAT. Estas opciones son recomendadas para usuarios avanzados.&lt;br /&gt;
[[File:Accset adv.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''NAT (Network Address Translation)''': Ponga esta opción en '''YES''' si está utilizando NAT. Si no está seguro de qué significa esta opción, es recomendable que la deje en '''YES'''.&lt;br /&gt;
&lt;br /&gt;
'''DTMF Mode''': Esto le permite seleccionar el modo de DTMF (tonos) que se utilizará para su cuenta principal. Si selecciona AUTO el modo RFC2833 (AVT) va ser utilizado por defecto y se cambiará automáticamente a INBAND si una de las dos partes de la llamada no soporta RFC2833.&lt;br /&gt;
 Nota: Es recomendable que seleccione el mismo modo de DTMF en su dispositivo.&lt;br /&gt;
&lt;br /&gt;
'''Allowed Codecs''': Esta opción le permite seleccionar los codecs que se utilizarán con el servicio, puede seleccionar si desea habilitar todos los codecs o sólo algunos.&lt;br /&gt;
&lt;br /&gt;
 Nota: Es recomendable que seleccione Allow All y sólo lo cambie si tiene alguna específica razón para hacerlo.&lt;br /&gt;
&lt;br /&gt;
[[category:Guías]]&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Sub_Accounts</id>
		<title>Sub Accounts</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Sub_Accounts"/>
				<updated>2015-04-24T20:42:44Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Basic Options */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Having a Sub Account allows you to register more than one device to make or receive calls simultaneously, you can also use it as an internal extension for your office or even your house. Many of the features within voip.ms make use of sub accounts. With this guide we are going to learn how to create and use this feature properly.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== How to Create a Sub Account ==&lt;br /&gt;
&lt;br /&gt;
You can create as many Sub Accounts as required and there's no extra charge for doing this. First you need to enter your Customer Portal and select &amp;quot;Create Sub Account&amp;quot; under the Sub Account Menu.&lt;br /&gt;
&lt;br /&gt;
[[File:Newsubaccountsettings.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
===Basic Options ===&lt;br /&gt;
&lt;br /&gt;
These are the basic options you need to configure in order to properly create a Sub Account.&lt;br /&gt;
&lt;br /&gt;
'''Protocol''': Here you can select either SIP or IAX2 protocol. This will depend on the device you want to use with this Sub Account. SIP is the recommended protocol. &lt;br /&gt;
&lt;br /&gt;
'''Authentication type''': This is an option that you don't have with your main account. You can choose between '''User/Password Authentication''' or '''IP Authentication'''. Again this setting will depend on the device you're using. &lt;br /&gt;
&lt;br /&gt;
-- '''User/Password Authentication''': This is the recommended setting and most devices only support this option.&lt;br /&gt;
&lt;br /&gt;
-- '''IP Authentication''': Recommended for advanced users. Mostly this is used for PBX or Asterisk based servers. When you select this option you can set the IP of your device/server.&lt;br /&gt;
&lt;br /&gt;
 '''Note:''' When you use IP Authentication the registration status will not be displayed in your Customer Portal: Home Page.&lt;br /&gt;
&lt;br /&gt;
'''Username''': This is the username of the sub account. You can use alphanumeric characters for the username (make sure your device supports the use of alphanumeric characters in the user field). The format of the username will be as follow: '''{Main Account}_{username}'''.&lt;br /&gt;
 &lt;br /&gt;
For example, let say that your account is ''100000'' and you set the username as ''home'' the username that you're going to use in your device will be ''100000_home''.&lt;br /&gt;
&lt;br /&gt;
'''Password/IP Address''': Here you can set the password to use for this sub account. The minimum is 6 characters, although it's strongly suggested that you use more characters and also use alphanumeric characters to create a strong password.&lt;br /&gt;
&lt;br /&gt;
If you're using IP Authentication here you can set the IP address of your device/server. Format e.g. 201.202.203.204.&lt;br /&gt;
&lt;br /&gt;
[[File:IP AUTH.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
'''Trunk''': This option only becomes available if IAX2 is the chosen protocol. You can leave the default to send mini voice packets, or select &amp;quot;Send trunk packets&amp;quot; to group outgoing media frames into trunk packets, each with their own time stamps.&lt;br /&gt;
&lt;br /&gt;
[[File:Trunk.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Device type''': Make sure to select the correct type of device you're going to use with this sub account to properly receive incoming calls.&lt;br /&gt;
&lt;br /&gt;
'''CallerID Number''': Here you can set the [[Caller ID|callerID number]] if you're using an ATA device, IP Phone or Softphone. Make sure to enter a proper [[Caller ID|callerID number]] to ensure proper termination, we also do not recommend the use of toll free numbers. Use only numbers in this field and the [[Caller ID|callerID number]] has to be 10 digits long. &lt;br /&gt;
&lt;br /&gt;
'''Canada Routing''': This defines the route the system will use when you place a call to Canada with your Sub Account.&lt;br /&gt;
&lt;br /&gt;
'''International Route''': You can select the route that is going to be used for International Calls from this sub account. &lt;br /&gt;
&lt;br /&gt;
'''Allow International Calls''': With this setting you can enable or disable the International Calls from the sub account. &lt;br /&gt;
&lt;br /&gt;
'''Allow *225 for Balance''': When Enabled, calls placed to *225 will provide the Current Balance of the VoIP.ms account. When Disabled calls placed to *225 will be rejected.&lt;br /&gt;
&lt;br /&gt;
'''Music on Hold''': This setting allows you to select whether or not the person calling your DID number or extension will hear Music while the call is on hold.&amp;lt;br&amp;gt;&lt;br /&gt;
The following options for music are available:&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
*'''No Music, Intermittent Bleep:''' Silent, but with a subtle intermittent bleep sound to let your callers know that they are still on the line while they hold.&lt;br /&gt;
*'''Away in the Tropics:''' From Hawaii to the Caribbean, these tracks deliver sounds of ukulele, steel drums, and steel guitars. &lt;br /&gt;
*'''Coffee and Sunrise:''' Uplifting without being perky, and positive without being too smiley. &lt;br /&gt;
*'''Coffee Shop Acoustic:''' Soothing, acoustic guitar tracks makes for a relaxed and sets a great atmosphere. &lt;br /&gt;
*'''Easy Listening:''' Smooth, casual tunes. &lt;br /&gt;
*'''Guitar Alchemy:''' Clever harmonics and progressive chord sequences to create a joyful and warming musical experience. &lt;br /&gt;
*'''Happy Endings:''' Uplifting, commercial style. Guitar, drums, ukulele, harmonica and bells. &lt;br /&gt;
*'''Light and Casual:''' Soothing and peaceful songs with a light, positive feeling. &lt;br /&gt;
*'''Orchestral Moods:''' Emotional and dramatic tales spun by violins, pianos and full orchestras. &lt;br /&gt;
*'''Piano Mix:'''  Smooth Piano &lt;br /&gt;
*'''Rock Me Easy:''' Feel-good music to create a relaxing atmosphere. &lt;br /&gt;
*'''Spa Sounds:''' Soft, slow and serene instrumentals. &lt;br /&gt;
&lt;br /&gt;
You can test the categories by dialing the following codes: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''*** 89''' Away in the Tropics &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 90''' Coffee and Sunrise &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 91''' Coffee Shop Acoustic &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 92''' Easy Listening &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 93''' Guitar Alchemy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 94''' Happy Endings &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 95''' Light and Casual &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 96''' Orchestral Moods &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 97''' Piano Mix &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 98''' Rock Me Easy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 99''' Spa Sounds&amp;lt;br&amp;gt;&lt;br /&gt;
'''***100''' No Music, Intermittent Bleep&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''Account name or description''': This setting can help you to easily identify each sub account.&lt;br /&gt;
&lt;br /&gt;
=== Advanced Options ===&lt;br /&gt;
&lt;br /&gt;
These options allow you to set the allowed codecs, DTMF modes and NAT for each subaccount. These settings are recommended for advanced users only.&lt;br /&gt;
&lt;br /&gt;
[[File:Subacc adv opt.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
'''Allowed Codecs:''' This setting allows you to select the codecs that you're going to use, you can choose to allow one or more codecs at the time.&lt;br /&gt;
 &lt;br /&gt;
'''DTMF Mode:''' This allows you to select the DTMF mode that is going to be used with this sub account. If you set this to ''AUTO'' the ''RFC2833 (AVT)'' is going to be used and automatically switch to ''INBAND'' if the other end doesn't support ''RFC2833''.&lt;br /&gt;
 '''Note:''' Its recommended that you select the same DTMF mode in your device. &lt;br /&gt;
&lt;br /&gt;
'''NAT (Network Address Translation):''' This setting should be set to ''Yes'' if you're behind a NAT, if not set to ''No''. If you're unsure what this setting means, is highly recommended that you leave it to ''Yes''.&lt;br /&gt;
&lt;br /&gt;
=== Optional Settings ===&lt;br /&gt;
&lt;br /&gt;
Although these are optional settings, you can use these settings to assign an internal extension number, voicemail and Ring Time for your sub account.&lt;br /&gt;
&lt;br /&gt;
[[File:Sub acc optional.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Internal Extension Number''': You set an internal extension number in order to call between Sub Accounts under the same Main Account. The extension number you enter in this field will have a leading 10, you can enter from 1 to 10 digits. For example if you set ''55'' the extension number will be ''1055''.&lt;br /&gt;
 Note: Make sure that the sub accounts are registered to the same server in order to make an internal call. The call to an internal extension is FREE.&lt;br /&gt;
&lt;br /&gt;
==== Sub Account as an External SIP URI ====&lt;br /&gt;
&lt;br /&gt;
To use a sub account as an external [[SIP URI]], you only need to enable it as an Internal Extension first. For example, let's say your Internal Extension is set to 2 (102 with the leading 10), you can be reached directly via SIP from another network with a URI that is going to look like this: ''1000002@server.voip.ms'' (Replace server.voip.ms by the server you are registered to, and the 2 by your internal extension).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Internal Extension VoiceMail''': Here you can select which [[voicemail]] is going to be associated with this sub account. Please set this to be able to access a particular Voice Mailbox using *97 from the device registered with this sub account's credentials, even if you are not using Extensions.&lt;br /&gt;
&lt;br /&gt;
 '''Note:''' If you associate a [[voicemail]] with this subaccount, you are going to receive a '''Message Waiting Indicator''' when you have new messages in your mailbox. &lt;br /&gt;
       This will lead to different results depending on your type of adapter, soft phone or IP phone. &lt;br /&gt;
       For example, when using a Linksys ATA adapter, it's usually a stutter tone with periodic ring, IP phones usually use a stutter dial tone &lt;br /&gt;
       when you pick up the line and are equipped with a blinking light, soft phones usually show a Voicemail Icon in the dial display.&lt;br /&gt;
&lt;br /&gt;
'''Internal Extension Ringing Time''': This is the amount of time the phone will stay ringing when you call this internal extension directly. 5 sec = 1 ring.&lt;br /&gt;
&lt;br /&gt;
=== Reseller Configuration ===&lt;br /&gt;
&lt;br /&gt;
Also if you're using the [[Reseller Basic Guide|Reseller Interface]], you can associate each sub account with one of your customers. &lt;br /&gt;
&lt;br /&gt;
[[File:Subaccreseller.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
'''Reseller Client''': Here you can select the customer that you want to associate with this subaccount. You need first to create the account of your customer using the [[Reseller Basic Guide|Reseller section]] in your Customer Portal.&lt;br /&gt;
&lt;br /&gt;
'''Reseller client package''': Here you can select the package that you want to assign to your customer. You need first to create a package in the [[Reseller Basic Guide|Reseller section]]. &lt;br /&gt;
&lt;br /&gt;
'''next billing date''': Here you can set the next billing date. Usually the system sets this automatically, but if you manually change the package associated to this subaccount, you can change the next billing date manually.&lt;br /&gt;
&lt;br /&gt;
'''Charge setup fees now''': Once you check this option, the monthly fee for the package is going to be charged. You can use this option when you have applied a change in the package of the customer.&lt;br /&gt;
&lt;br /&gt;
== Sub Account Reports ==&lt;br /&gt;
&lt;br /&gt;
You can see the amount of minutes, number of calls and even the amount spent for each sub account. This information is useful even if you're not using the [[Reseller Basic Guide|Reseller Interface]]. You can access this from your Customer Portal&amp;gt;&amp;gt;Sub Accounts&amp;gt;&amp;gt;Sub Accounts Reports menu.&lt;br /&gt;
&lt;br /&gt;
[[File:Subacc report.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Report Range''': You can display a report with a range of 92 days only (3 months). &lt;br /&gt;
&lt;br /&gt;
'''Minutes''': The number of minutes used by this sub account in the given range. Expressed using decimal time. &lt;br /&gt;
&lt;br /&gt;
'''Calls''': The number of calls made for this sub account in the given range.&lt;br /&gt;
&lt;br /&gt;
'''Amount Spent''': This is the amount spent for this sub account in the given range.&lt;br /&gt;
&lt;br /&gt;
== Use of the subaccount ==&lt;br /&gt;
&lt;br /&gt;
Once you have created one subaccount, you can use it with most of the features available within your Customer Portal, for example with the [[Digital Receptionist (IVR)]], as an agent to receive calls from [[Calling Queues]], Routed directly to your DID numbers, as an external [[SIP URI]] to receive incoming calls from another networks, etc.&lt;br /&gt;
&lt;br /&gt;
[[category:guides]]&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Ring_Groups</id>
		<title>Ring Groups</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Ring_Groups"/>
				<updated>2015-04-24T20:41:30Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Creating a Ring Group Entry */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;The Ring Group feature allows you to have incoming calls to be redirected to different destinations that are included in your Ring Group, where a member of the group is able to answer. When you receive a call to a DID routed to a Ring Group, all members of that group will ring at the same time until one of them answers the call. You can add various types of members to a ring group:&lt;br /&gt;
Main Account,&lt;br /&gt;
[[Sub Accounts]],&lt;br /&gt;
[[SIP URI]]'s,&lt;br /&gt;
[[Call Forwarding]].&lt;br /&gt;
&lt;br /&gt;
You can also select which voicemail should be used by the system in case none of the members answer the call. The limit of members in a Ring Group is 12: Up to 8 (SIP, IAX2, or SIP URI) members and up to 4 call forward entries per each Ring Group. &lt;br /&gt;
&lt;br /&gt;
[[File:Ringgroups4.png|800px]]&lt;br /&gt;
&lt;br /&gt;
== Creating a Ring Group Entry ==&lt;br /&gt;
From your main portal please refer to DID Numbers -&amp;gt; Ring Group. You will have to click on the link that reads ''Click here to create a new ring group''. Then another screen will prompt and you will have to enter the following information:&lt;br /&gt;
&lt;br /&gt;
'''Description:''' This can be used as a note or description to easily identify your ring groups.  &lt;br /&gt;
&lt;br /&gt;
'''Caller Announcement:''' This setting is optional. You can select the default announcement or one of your own recordings to be played to the caller before sending the call to the Ring Group. Please note if a Recording is selected, the call will start being charged immediately even before a member answers.&lt;br /&gt;
&lt;br /&gt;
'''Music On Hold:''' This setting is also optional. The caller will hear the selected music while the members of the Ring Group are dialed. If set to 'No music', the caller will hear the normal ringing. Please note if the Music on Hold is set to &amp;quot;Yes&amp;quot;, the call will start being charged immediately even before a member answers.&amp;lt;br&amp;gt;&lt;br /&gt;
The following options for music are available:&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
*'''No Music, Intermittent Bleep:''' Silent, but with a subtle intermittent bleep sound to let your callers know that they are still on the line while they hold.&lt;br /&gt;
*'''Away in the Tropics:''' From Hawaii to the Caribbean, these tracks deliver sounds of ukulele, steel drums, and steel guitars. &lt;br /&gt;
*'''Coffee and Sunrise:''' Uplifting without being perky, and positive without being too smiley. &lt;br /&gt;
*'''Coffee Shop Acoustic:''' Soothing, acoustic guitar tracks makes for a relaxed feel and sets a great atmosphere. &lt;br /&gt;
*'''Easy Listening:''' Smooth, casual tunes. &lt;br /&gt;
*'''Guitar Alchemy:''' Clever harmonics and progressive chord sequences to create a joyful and warming musical experience. &lt;br /&gt;
*'''Happy Endings:''' Uplifting, commercial style. Guitar, drums, ukulele, harmonica and bells. &lt;br /&gt;
*'''Light and Casual:''' Soothing and peaceful songs with a light, positive feeling. &lt;br /&gt;
*'''Orchestral Moods:''' Emotional and dramatic tales spun by violins, pianos and full orchestras. &lt;br /&gt;
*'''Piano Mix:'''  Smooth Piano &lt;br /&gt;
*'''Rock Me Easy:''' Feel-good music to create a relaxing atmosphere. &lt;br /&gt;
*'''Spa Sounds:''' Soft, slow and serene instrumentals. &lt;br /&gt;
&lt;br /&gt;
You can test the categories by dialing the following codes: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''*** 89''' Away in the Tropics &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 90''' Coffee and Sunrise &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 91''' Coffee Shop Acoustic &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 92''' Easy Listening &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 93''' Guitar Alchemy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 94''' Happy Endings &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 95''' Light and Casual &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 96''' Orchestral Moods &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 97''' Piano Mix &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 98''' Rock Me Easy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 99''' Spa Sounds&amp;lt;br&amp;gt;&lt;br /&gt;
'''***100''' No Music, Intermittent Bleep&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''Language:''' Here you can select the language used for the &amp;quot;Default Announcement&amp;quot; recording selected in the Caller Announcement section presented to the Caller and the &amp;quot;Press One to take the Call&amp;quot; recording presented to the Callee. You have the choice between English, French and Spanish.&lt;br /&gt;
&lt;br /&gt;
'''Members:''' Here you can select the members of the ring group. Your account currently has a Ring Group restriction limit of  up to 8 SIP, IAX2 or SIP URI members and/or up to 4 Call Forwarding entries, for a total of 12 possible members per Ring Group entry. You can set individual Ring Times for every member of your Ring Group as well as configure every member for Answer Confirmation by making them press the key &amp;quot;1&amp;quot; to take the call.&lt;br /&gt;
&lt;br /&gt;
'''Voicemail:''' Optionally, you can select a Voicemail for this ring group that will override the default DID Voicemail. &lt;br /&gt;
&lt;br /&gt;
Finally, just hit the '''Create''' button and you will be done creating your entry. Please keep your Ring Groups up to date by removing inactive members.&lt;br /&gt;
&lt;br /&gt;
[[File:Ringgroups6.png|800px]]&lt;br /&gt;
&lt;br /&gt;
== Routing your DID to your Ring Group ==&lt;br /&gt;
&lt;br /&gt;
After you have created your Ring Group entry, you can route any of your DIDs to your Ring Group entry from your main portal. Please refer to DID Numbers -&amp;gt; [[Manage DID]] -&amp;gt; Edit DID -&amp;gt; Routing -&amp;gt; Ring Group. Also under the same menu screen, you can select your Ring Group entry for the Additional Failover Options.&lt;br /&gt;
&lt;br /&gt;
[[category:guides]]&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Account_Settings</id>
		<title>Account Settings</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Account_Settings"/>
				<updated>2015-04-24T20:40:37Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* General */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;The Account Settings page is one of the most important pages in the Customer Portal, it will help you out as its name points out, to set all the proper ways to use your account, and these settings will affect the global settings on your account, from Device type to routing and even security of your account. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Account Routing ==&lt;br /&gt;
&lt;br /&gt;
These settings define the routes the system will use when you place calls to either US, Canada, Toll Free or International Numbers.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Account_settings.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Canada Routing''': You can choose between the [[Value vs Premium|'''Value''' or '''Premium''']] Route. If you are looking for the best wholesale price without any volume commitment you can use the '''Value''' route, however the CallerID number is not always guaranteed to work in this route.&lt;br /&gt;
The '''Premium''' route has a better level of quality, at a price that is a little higher than the value option. The CallerID Number is guaranteed to work for this route. Please note that the '''Canada Route''' can also be set independently per sub account, under the [[Sub Accounts]] settings. &lt;br /&gt;
&lt;br /&gt;
  Please note the US route is only available on the Premium route with a rate of $0.01 (one cent) per minute.&lt;br /&gt;
&lt;br /&gt;
'''International Routing''': You can choose also the [[Value vs Premium|'''Value''' or '''Premium''']] route. Both routes are reliable, however you're going to find better quality if you're using the '''Premium''' route. The CallerID Number is not guaranteed to work for international calls even if you use the '''Premium''' route.&lt;br /&gt;
&lt;br /&gt;
'''Toll Free Routing''': This define the route the system will use when you place a Toll-Free call to Canada or USA. You can choose between the '''Value''' route (free to use) or the '''Premium''' (at 1.06 cent per minute). As the other settings, the '''Premium''' route give you better quality and the CallerID Number is guaranteed to work.&lt;br /&gt;
&lt;br /&gt;
'''Toll Free Carrier''': This setting defines the type of carrier that will be used when you dial a Toll-Free number. You can choose between '''Server Default''', '''American Carrier''' or '''Canadian Carrier'''. &lt;br /&gt;
&lt;br /&gt;
 '''Server Default:''' The Carrier for the termination of your toll-free call will be chosen depending on the geographical location of the server &lt;br /&gt;
   you are registering or connecting to. American Servers will dial through an American Carrier and Canadian servers will use a Canadian Toll-Free carrier.&lt;br /&gt;
 '''American Carrier:''' Your Toll-Free calls will always go through an American Carrier, even if you use a Canadian server. &lt;br /&gt;
 '''Canadian Carrier:''' Your Toll-Free calls will always go through a Canadian Carrier, even if you use an American server.&lt;br /&gt;
&lt;br /&gt;
For example, this feature can be useful for west based Canadian customers who wish to use the Seattle server but have their toll-free termination calls go through a Canadian carrier.&lt;br /&gt;
&lt;br /&gt;
 '''Note''': Please refer to [[Service Cost]] for information about the rates of the outgoing calls.&lt;br /&gt;
&lt;br /&gt;
== Account Restrictions ==&lt;br /&gt;
&lt;br /&gt;
These settings define the restrictions the system will use when you place calls to either USA, Canada or International Numbers.&lt;br /&gt;
&lt;br /&gt;
[[File:Account Restrictions.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Allow 411 dialing''': When enabled, you can call 411 directory assistance at the cost of $0.99 per call. &lt;br /&gt;
&lt;br /&gt;
 '''Note''': XXX-555-1212 is disabled within VoIP.ms. The only way to reach directory assistance is by dialing 411.&lt;br /&gt;
&lt;br /&gt;
'''Allow International Calls''': When Disabled, calls placed to destinations outside USA/Canada will be automatically rejected. If you are using [[Sub Accounts]] you need to setup this directly in the sub account.&lt;br /&gt;
&lt;br /&gt;
 '''Note''': This option is set to &amp;quot;No&amp;quot; by default for New accounts.&lt;br /&gt;
&lt;br /&gt;
'''Max. Call Time for US48/Canadian Calls''': With these setting you can choose how long the call will last when you call to US or Canada Numbers. If a call to a US or Canada Number exceeds the maximum time you have set in this option, it will be automatically hung up.&lt;br /&gt;
&lt;br /&gt;
'''Max. Call Time for International Calls''': Works exactly as the '''Max. Call Time for US48/Canadian Calls''' setting. If a call to an International Number exceeds the maximum time set, it will be automatically hung up.&lt;br /&gt;
&lt;br /&gt;
'''International Amount Restriction''': With this option you can set the maximum amount per minute for calls to international destinations. If the Per minute rate for an International destination exceeds the value you have set in this option, the call will not be connected.&lt;br /&gt;
&lt;br /&gt;
For example, let say you can set this option to $0.150 and you want to call a UK mobile number with area code 4470, the call will not go through because the per minute rate for this area code is $0.3048.&lt;br /&gt;
&lt;br /&gt;
 '''Note:''' This settings depends on the International Routing you have choose.&lt;br /&gt;
&lt;br /&gt;
'''Allow Calls to Countries''': Here you can select Regions or Specific Countries to allow outgoing calls from your account. &lt;br /&gt;
&lt;br /&gt;
In order to allow calls to a specific country you can click the name of the region to expand the countries within it and select the desired countries only. If you select the Region all the countries within will be selected. You can also select all countries by checking 'Allow All'. If you call to a country not allowed in this section, the call will not be connected.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Allowed countries.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
 '''Note''': If you have international calls disabled, it will prevent calling to the international countries you have enabled in this list.&lt;br /&gt;
&lt;br /&gt;
== General ==&lt;br /&gt;
&lt;br /&gt;
These are the general settings used by the system when you make or receive calls.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:AcctSet Gen.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
'''e911 Default CallerID''': This enables you to use any CallerID you want to with your accounts but when you call E911 the number you specify here is used as your CallerID and the call is placed and completed successfully.&lt;br /&gt;
&lt;br /&gt;
'''Dialing Mode''': This setting allows you to set the way you're going to dial other numbers.&lt;br /&gt;
&lt;br /&gt;
*North America (Recommended): You can dial to countries part of the North American Numbering Plan Administration by dialing 10 or 11 digits. (with or without the 1 prefix).  You'll need to use the  00 or 011 prefix to call international numbers.&lt;br /&gt;
&lt;br /&gt;
*E164: You dial numbers by using Country Code first. You don't need to send the 00 or 011 prefix when using this mode, but it's still supported. &lt;br /&gt;
&lt;br /&gt;
'''CallerID Number''':  You can set the [[Caller ID|callerID Number]] you want to pass if you are using an [[Devices|ATA]], IP Phone or [[Softphones|Softphone]]. It is important to pass a valid [[Caller ID|caller id]] to ensure proper termination. If you have a a device capable of passing its own [[Caller ID|CallerID number]] such as a soft switch or [[PBXs|PBX]], you can leave this blank to set the [[Caller ID|CallerID Number]] on your side.&lt;br /&gt;
&lt;br /&gt;
'''Voicemail Associated to the Main Account''': You can select the mailbox associated to the main account. &lt;br /&gt;
&lt;br /&gt;
*Accessing Voice Mail: When you dial *97 from your main account, it will not prompt for the [[voicemail]] ID. It will also not prompt for the password if you have selected &amp;quot;Skip Password&amp;quot; option in the [[voicemail]] configuration. &lt;br /&gt;
&lt;br /&gt;
*Message Waiting Indicator: When there are new messages, notice of new message(s) will be sent. This will lead to different results depending on your type of adapter, soft phone or IP phone. For example, when using a  Linksys [[Devices|ATA]] adapter, it's usually a stutter tone with periodic ring, IP phones usually use a stutter dial tone when you pick up the line and are equipped with a blinking light, soft phones usually show up a Voicemail Icon in the dial display.&lt;br /&gt;
&lt;br /&gt;
 '''Note:'''This setting only affects the device registered with the main account. &lt;br /&gt;
      If you're using a [[Sub Accounts|sub account]] you need to set the '''Internal Extension Voicemail''' for that subaccount.&lt;br /&gt;
&lt;br /&gt;
'''Music On Hold''': Most IP Phones and [[Softphones|Softphones]] inform the VoIP server they are connected to when the HOLD Button is pressed. If you would like to present music to the person you place on hold, you can select it here.&amp;lt;br&amp;gt;&lt;br /&gt;
The following options for music are available:&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
*'''No Music, Intermittent Bleep:''' Silent, but with a subtle intermittent bleep sound to let your callers know that they are still on the line while they hold.&lt;br /&gt;
*'''Away in the Tropics:''' From Hawaii to the Caribbean, these tracks deliver sounds of ukulele, steel drums, and steel guitars. &lt;br /&gt;
*'''Coffee and Sunrise:''' Uplifting without being perky, and positive without being too smiley. &lt;br /&gt;
*'''Coffee Shop Acoustic:''' Soothing, acoustic guitar tracks makes for a relaxed feel and sets a great atmosphere. &lt;br /&gt;
*'''Easy Listening:''' Smooth, casual tunes. &lt;br /&gt;
*'''Guitar Alchemy:''' Clever harmonics and progressive chord sequences to create a joyful and warming musical experience. &lt;br /&gt;
*'''Happy Endings:''' Uplifting, commercial style. Guitar, drums, ukulele, harmonica and bells. &lt;br /&gt;
*'''Light and Casual:''' Soothing and peaceful songs with a light, positive feeling. &lt;br /&gt;
*'''Orchestral Moods:''' Emotional and dramatic tales spun by violins, pianos and full orchestras. &lt;br /&gt;
*'''Piano Mix:'''  Smooth Piano &lt;br /&gt;
*'''Rock Me Easy:''' Feel-good music to create a relaxing atmosphere. &lt;br /&gt;
*'''Spa Sounds:''' Soft, slow and serene instrumentals. &lt;br /&gt;
&lt;br /&gt;
You can test the categories by dialing the following codes: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''*** 89''' Away in the Tropics &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 90''' Coffee and Sunrise &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 91''' Coffee Shop Acoustic &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 92''' Easy Listening &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 93''' Guitar Alchemy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 94''' Happy Endings &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 95''' Light and Casual &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 96''' Orchestral Moods &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 97''' Piano Mix &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 98''' Rock Me Easy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 99''' Spa Sounds&amp;lt;br&amp;gt;&lt;br /&gt;
'''***100''' No Music, Intermittent Bleep&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Security ==&lt;br /&gt;
&lt;br /&gt;
Here you can change the password to access your Customer Portal as well your SIP/IAX passwords for your main account. You can also change the way SIP/IAX passwords are displayed on various pages of the &amp;quot;Customer Portal&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Accset sec.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Display SIP and IAX password(s) in Customer Portal''': If you enable this, the SIP/IAX passwords are going to be displayed in the Customer Portal. It is recommended that you leave this disabled. Enable this if only need if you forgot a SIP/IAX password for your account or one of your subaccounts. &lt;br /&gt;
 Note: You must enter your current customer portal password in order to enable this option.&lt;br /&gt;
&lt;br /&gt;
'''Customer Portal Password''': Here you can change the password used to log in your VoIP.ms Customer Portal.&lt;br /&gt;
&lt;br /&gt;
'''Main SIP/IAX Password''': Here is where you can change the password used to register your Main Account to one of the VoIP.ms servers.&lt;br /&gt;
&lt;br /&gt;
 '''Note:''' For default the Main SIP/IAX Password is the same you use to login in your Customer Portal.&lt;br /&gt;
&lt;br /&gt;
== Inbound Settings==&lt;br /&gt;
&lt;br /&gt;
In this tab, you can set the protocol used for inbound calls and the device you're using for your main account.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Inbound.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Protocol for inbound DIDs''': Here you can select either SIP or IAX2 protocol. This will depend on the device you want to use with your Main account. SIP is the recommended protocol.&lt;br /&gt;
&lt;br /&gt;
'''Device type''': Make sure to select the correct type of device you're going to use with the main account to properly receive incoming calls in your device.&lt;br /&gt;
&lt;br /&gt;
== Notifications ==&lt;br /&gt;
&lt;br /&gt;
In this tab you can set whether to allow or not notifications in your mail when the balance in your account reach certain amount.&lt;br /&gt;
&lt;br /&gt;
[[File:Accset not.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
'''Balance Threshold''': Here you can set an amount and when your balance goes below this amount you will receive an email to the address set in the option below. You can select a value between $1 up to $200, or if you like you can disable the notifications (this is not recommended).&lt;br /&gt;
&lt;br /&gt;
 '''Note''': Set this according to the monthly use you have in your account. &lt;br /&gt;
&lt;br /&gt;
'''Email''': Enter the email address in which you want to receive the notifications. Make sure to enter a proper email address. If you want to receive notifications in more than one email address, you can list the emails separated with commas (,).&lt;br /&gt;
&lt;br /&gt;
 '''Note''': While the balance is below your threshold, you're going to keep receiving emails until you add new funds in your account or you change the balance threshold.&lt;br /&gt;
&lt;br /&gt;
== Default DID Routing ==&lt;br /&gt;
&lt;br /&gt;
These settings let you define the preconfigured Routing options that are going to be applied to each new DIDs that you order. However, you are still able to change the settings for the DID in the order page.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Accsetdefdidrou.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''CallerID Name Lookup''': When activated, the system will perform a lookup in the LIBD/CNAM database to find the name matching the number of callers with a US/Canadian CallerID Number. The result of this query will be displayed with the following format &amp;quot;Caller ID name portion&amp;quot; &amp;lt;Caller ID number&amp;gt;.&lt;br /&gt;
&lt;br /&gt;
'''DID POP''': Here you can set the server in which your software/device is registered to or receiving the call from.&lt;br /&gt;
 '''Note''': Always make sure to register your software/device to the same server you set in this option to properly receive incoming calls.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Accset defdidrout2.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Routing''': Here you can select the destination of the incoming calls to your DID number. You can routed directly to one account/sub account, an [[Digital Receptionist (IVR)]], [[Calling Queues]], [[Time Conditions]], [[Ring Groups]], etc.&lt;br /&gt;
&lt;br /&gt;
'''Aditional Failover Options''': This setting let you define where to redirect the call when the destination is '''Busy''', '''Unreachable''' or '''No Answer'''. &lt;br /&gt;
&lt;br /&gt;
 Note: You can change these settings later or enable additional settings in your Customer Portal&amp;gt;&amp;gt;DID Numbers&amp;gt;&amp;gt;Manage DID(s)&lt;br /&gt;
&lt;br /&gt;
== Newsletter ==&lt;br /&gt;
&lt;br /&gt;
'''Newsletter Subscription''': You can set if you want to receive news from voip.ms&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Accset news.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Advanced ==&lt;br /&gt;
&lt;br /&gt;
These options allow you to set the allowed codecs, DTMF modes and NAT options. These settings are recommended for advanced users only.&lt;br /&gt;
&lt;br /&gt;
[[File:Accset adv.jpg|800px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''NAT (Network Address Translation)''': This setting should be set to Yes if you're behind a NAT, if not set to No. If you're unsure what setting means, is highly recommended that you leave it to Yes.&lt;br /&gt;
&lt;br /&gt;
'''DTMF Mode''': This allows you to select the DTMF mode that is going to be used for your account. If you set this to AUTO the RFC2833 (AVT) is going to be used and automatically switch to INBAND if the other end doesn't support RFC2833.&lt;br /&gt;
 Note: Its recommended that you select the same DTMF mode in your device. &lt;br /&gt;
&lt;br /&gt;
'''Allowed Codecs''': This setting allows you to select the codecs that you're going to use, you can choose to allow one or more codecs at the time.&lt;br /&gt;
 Note: It's recommended that you select Allow All and only change it if you have an specific reason to do so.&lt;br /&gt;
&lt;br /&gt;
[[category:guides]]&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Calling_Queues</id>
		<title>Calling Queues</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Calling_Queues"/>
				<updated>2015-04-24T20:39:02Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Music */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Concept ==&lt;br /&gt;
If you want a solution to manage your incoming calls and have your customer(s) waiting on the line until an agent picks up the call, you can create a Calling Queue entry. This will permit you to have many calls on hold, queued calls in First In, First Out order until agents become available.&lt;br /&gt;
&lt;br /&gt;
Queues consist of:&lt;br /&gt;
&lt;br /&gt;
*Incoming calls being placed in the queue&lt;br /&gt;
*Members that answer the queue (extensions or users that login as agents)&lt;br /&gt;
*A strategy for how to handle the queue and divide calls between members&lt;br /&gt;
*Music played while waiting in the queue&lt;br /&gt;
*Announcements for members and callers&lt;br /&gt;
&lt;br /&gt;
Agents are the people (or person) that answers the call(s) that have been placed into a specific Queue. An agent logs in indicating that they are now ready to take calls. An inbound call is sent to a queue, which is then in turn transferred to an available agent.&lt;br /&gt;
&lt;br /&gt;
The members in the queue can be static or dynamic. The '''Static Members''' are those that are always connected to the queue and the '''Dynamic members''' are those that need to log in to the queue in order to take calls.&lt;br /&gt;
&lt;br /&gt;
===  Log in or log out to the queue as Dynamic Member ===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
If you want to get access to your Calling Queue, dial *11 then at the prompt dial the queue ID and password if you set one. e.g. If I want log in to the &amp;quot;call queue 1&amp;quot; I  dial *11 &amp;gt;&amp;gt; Option 1 &amp;gt;&amp;gt; Password (optional).&lt;br /&gt;
&lt;br /&gt;
If you want to log out from the call queue, dial *12 then at the prompt dial the queue ID. e.g. If I want to log out to the &amp;quot;call queue 1&amp;quot; I dial *12 &amp;gt;&amp;gt; Option 1.&lt;br /&gt;
&lt;br /&gt;
== Configuration ==&lt;br /&gt;
&lt;br /&gt;
Go in to your Customer Portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; Calling Queues&lt;br /&gt;
&lt;br /&gt;
[[File:Screenshot (11h 41m 41s).jpg|400px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
And then go to &amp;quot;Create New Call Queue&amp;quot;&lt;br /&gt;
 &lt;br /&gt;
[[File:Screenshot 2.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Now you are going to start a new configuration: &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Queue Information===&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Screenshot3.jpg|400px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
*'''Queue Number''': The number of our Queue, e.g I have my company and I want to select the Queue 1 for my sales department, my Queue 2 for my support department. In this way you are sure that your agents receive the calls properly. &lt;br /&gt;
&lt;br /&gt;
*'''Queue Name''': Enter the name of your Call Queue 1, e.g. &amp;quot;Sales Team&amp;quot;. &lt;br /&gt;
&lt;br /&gt;
*'''Queue Language''': The language of system announcements. &lt;br /&gt;
&lt;br /&gt;
*'''Queue Password''': An optional setting - you can preset a password to access this queue and be sure that only the people authorized for this queue enter it.&lt;br /&gt;
&lt;br /&gt;
*'''Caller ID Prefix''': Optional: You can optionally prefix the [[Caller ID]]. &lt;br /&gt;
&lt;br /&gt;
*'''Join Announcement''': If you have a recording for your queue you can set it here. This recording plays when a member enters the queue. e.g. Having a queue for the company sales department and while the customers wait, they hear a recording of all the products and discounts.&lt;br /&gt;
&lt;br /&gt;
*'''Priority / Weight''': Weight of queue, compared to other queues. If an agent is logged in to more than 1 queue, the higher weighted queue calls that agent.&lt;br /&gt;
&lt;br /&gt;
===Queue Options===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[File:Screenshot 4.jpg|400px]]&lt;br /&gt;
&lt;br /&gt;
*'''Agent Announcement''': Optionally, you can set a recording to be played to the agent. The caller will be connected to the agent immediately after the announcement.&lt;br /&gt;
&lt;br /&gt;
*'''Report Hold time to agent''': If you wish to report the caller's hold time to the agent, set this to yes.&lt;br /&gt;
&lt;br /&gt;
*'''Member Delay''': If you wish to have a delay before the agent is connected to the caller, set this to the number of seconds to delay. &lt;br /&gt;
&lt;br /&gt;
*'''Maximum Wait Time''': The maximum time that a caller can wait in queue before being sent to the &amp;quot;Failover&amp;quot; Destination. &lt;br /&gt;
&lt;br /&gt;
*'''Join when empty''': &lt;br /&gt;
&lt;br /&gt;
       -'''Yes:''' Callers can join a queue with no members or only unavailable members.&lt;br /&gt;
       -'''Strict:''' Callers cannot join a queue without members or only unavailable members.&lt;br /&gt;
       -'''No:''' Callers cannot join a queue without members.&lt;br /&gt;
&lt;br /&gt;
*'''Leave when empty''': &lt;br /&gt;
       &lt;br /&gt;
       -'''Yes:''' Callers are sent to the failover when there are no members. &lt;br /&gt;
       -'''Strict:''' Callers are sent to failover if there are members but none of them are available. This applies to Static members that are not currently registered.&lt;br /&gt;
       -'''No:''' Callers will remain in the queue even if there are no members.&lt;br /&gt;
&lt;br /&gt;
*'''Ring Strategy'''&lt;br /&gt;
&lt;br /&gt;
Calls are distributed among the members handling a queue with one of several strategies, defined in queues.conf &lt;br /&gt;
&lt;br /&gt;
    -'''Ringall:''': ring all available channels until one answers.&lt;br /&gt;
    -'''Leastrecent:''': ring interface which was least recently called by this queue&lt;br /&gt;
    -'''Fewestcalls:''': ring the one with fewest completed calls from this queue&lt;br /&gt;
    -'''Random:''': ring random interface&lt;br /&gt;
    -'''Round Robin Memory:''': round robin with memory, remember where we left off last ring pass&lt;br /&gt;
&lt;br /&gt;
*'''Ring in-use''': This setting lets you avoid sending a call to an agent whose device is currently in use.&lt;br /&gt;
 '''Note:''' Currently only a device with the SIP protocol is able to report his status as 'in use'.&lt;br /&gt;
&lt;br /&gt;
*'''Agent Ring Timeout''': Number of seconds in which the call will remain in ringing state before being considered as 'timeout'.&lt;br /&gt;
&lt;br /&gt;
*'''Retry Timer''': How long the system will wait before trying with all the members again.&lt;br /&gt;
&lt;br /&gt;
*'''Wrap-up Time''': After a successful call, this setting lets you set the amount of minutes the system will wait before sending the call to a free agent.&lt;br /&gt;
&lt;br /&gt;
===Music===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The following options for music are available:&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
*'''No Music, Intermittent Bleep:''' Silent, but with a subtle intermittent bleep sound to let your callers know that they are still on the line while they hold. &lt;br /&gt;
*'''Away in the Tropics:''' From Hawaii to the Caribbean, these tracks deliver sounds of ukulele, steel drums, and steel guitars. &lt;br /&gt;
*'''Coffee and Sunrise:''' Uplifting without being perky, and positive without being too smiley. &lt;br /&gt;
*'''Coffee Shop Acoustic:''' Soothing, acoustic guitar tracks makes for a relaxed and sets a great atmosphere. &lt;br /&gt;
*'''Easy Listening:''' Smooth, casual tunes. &lt;br /&gt;
*'''Guitar Alchemy:''' Clever harmonics and progressive chord sequences to create a joyful and warming musical experience. &lt;br /&gt;
*'''Happy Endings:''' Uplifting, commercial style. Guitar, drums, ukulele, harmonica and bells. &lt;br /&gt;
*'''Light and Casual:''' Soothing and peaceful songs with a light, positive feeling. &lt;br /&gt;
*'''Orchestral Moods:''' Emotional and dramatic tales spun by violins, pianos and full orchestras. &lt;br /&gt;
*'''Piano Mix:'''  Smooth Piano &lt;br /&gt;
*'''Rock Me Easy:''' Feel-good music to create a relaxing atmosphere. &lt;br /&gt;
*'''Spa Sounds:''' Soft, slow and serene instrumentals. &lt;br /&gt;
&lt;br /&gt;
You can test the categories by dialing the following codes: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''*** 89''' Away in the Tropics &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 90''' Coffee and Sunrise &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 91''' Coffee Shop Acoustic &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 92''' Easy Listening &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 93''' Guitar Alchemy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 94''' Happy Endings &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 95''' Light and Casual &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 96''' Orchestral Moods &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 97''' Piano Mix &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 98''' Rock Me Easy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 99''' Spa Sounds&amp;lt;br&amp;gt;&lt;br /&gt;
'''***100''' No Music, Intermittent Bleep&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Announcements and Fail Over===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[File:Screenshot 5.jpg|400px]]&lt;br /&gt;
&lt;br /&gt;
==== '''Periodic Voice Announcements''' ====&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
'''Voice Announcement''': This is an optional setting, you can choose which recording will be played to the callers of this queue.&lt;br /&gt;
&lt;br /&gt;
'''Frequency of announcement''': Select the periodic interval to play the recording to the callers. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==== '''Periodic Hold Position, Estimated Hold-time announcements and Thank you for your patience announcement.''' ====&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
'''Announce Position frequency''': This setting let's you know how often to make any periodic announcement. Optional setting.&lt;br /&gt;
&lt;br /&gt;
'''Announce Round Seconds''': Here you can choose if you want to announce the number of seconds or round to the minute. If you want to announce seconds, select the amount to round to.&lt;br /&gt;
&lt;br /&gt;
'''If Announce position is enabled, do you also want to report estimated hold-time?''': Either yes, no or only once. Hold time will be announced as the estimated time, or less than 2 minutes when appropriate.&lt;br /&gt;
&lt;br /&gt;
'''Thank you for your patience''': This is an optional setting. Your callers will hear &amp;quot;Thank you for your patience&amp;quot;, after announcing the Queue Position and Estimated Hold time left.&lt;br /&gt;
&lt;br /&gt;
==== '''Fail Over Destinations''' ====&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
Here you can choose the destination for the follow failover options: &lt;br /&gt;
&lt;br /&gt;
* '''Timeout''': If the call reaches the maximum wait time.&lt;br /&gt;
* '''FULL''': If the queue reaches the maximum number of callers.&lt;br /&gt;
* '''JOINEMPTY''': A call was sent to the queue but the queue had no members (Only works when '''Join when empty''' is set to '''No''')&lt;br /&gt;
* '''LEAVEEMPTY''': The last agent was removed form the queue before all calls were handled (Only works when '''Leave when empty''' is set to '''Yes''').&lt;br /&gt;
* '''JOINUNAVAIL''': Same as '''JOINEMPTY''', except that there were still queue members, but all were with status unavailable (SIP Phone logged out for example)&lt;br /&gt;
* '''LEAVEUNAVAIL''': Same as '''LEAVEEMPTY''',except that there were still queue members, but all were with status unavailable (SIP Phone logged out for example)&lt;br /&gt;
&lt;br /&gt;
Click on the Save Queue when finished.&lt;br /&gt;
&lt;br /&gt;
== Static Members ==&lt;br /&gt;
&lt;br /&gt;
Static Members are the predefined and permanently assigned members responsible for answering incoming calls to a queue. You can add as many members as you wish to any given queue. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Advantages===&lt;br /&gt;
The advantage of the static members is that your members do not have to login or logout from the queue using the *11 and *12 commands. The only thing your members have to do is register or unregister their accounts from the VoIP.ms servers. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Disadvantages===&lt;br /&gt;
One of the disadvantages of the static members is that your members are unable to log out of the queue, they are permanently assigned instead. Another disadvantage is that your members need to use their account or [[Sub Accounts|sub account]] to be in the queue, this could mean that they wouldn't be able to change devices and log into the queue without using their same credentials.&lt;br /&gt;
&lt;br /&gt;
===Add a Static Member===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
First you need to access the '''Calling Queue''' page that is under the '''DID Numbers''' menu in your Customer Portal.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Man callqueue.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
From there, you need only to click on the link '''Edit Static Members''', that will bring you to the next screen:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Queue stamem.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
To add a new static member, you only need to fill out the following information:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Queue addstatmem.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Description''': Here you can assign a description to easily identify each member of the queue.&lt;br /&gt;
&lt;br /&gt;
'''Account''': Here you select the account or sub account that is going to be assigned as a member for this queue.&lt;br /&gt;
&lt;br /&gt;
'''Priority''': This value can be equal or greater than zero. Available members with lower priority will get the calls first. You can have more than one member with the same priority.&lt;br /&gt;
&lt;br /&gt;
== How to use your Queue ==&lt;br /&gt;
&lt;br /&gt;
Once you have created a Queue, you can assign it to as many DID numbers as you want without needing to create it again. You need to go to your Customer Portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; Manage DID(s). And from there you can route the DID numbers to go directly to the Queue, using an [[Digital Receptionist (IVR)|IVR]], through a [[Time Conditions|time condition]] or even as a failover option for your DID number.&lt;br /&gt;
&lt;br /&gt;
[[category:guides]]&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Calling_Queues</id>
		<title>Calling Queues</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Calling_Queues"/>
				<updated>2015-04-24T20:36:43Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* Music */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
== Concept ==&lt;br /&gt;
If you want a solution to manage your incoming calls and have your customer(s) waiting on the line until an agent picks up the call, you can create a Calling Queue entry. This will permit you to have many calls on hold, queued calls in First In, First Out order until agents become available.&lt;br /&gt;
&lt;br /&gt;
Queues consist of:&lt;br /&gt;
&lt;br /&gt;
*Incoming calls being placed in the queue&lt;br /&gt;
*Members that answer the queue (extensions or users that login as agents)&lt;br /&gt;
*A strategy for how to handle the queue and divide calls between members&lt;br /&gt;
*Music played while waiting in the queue&lt;br /&gt;
*Announcements for members and callers&lt;br /&gt;
&lt;br /&gt;
Agents are the people (or person) that answers the call(s) that have been placed into a specific Queue. An agent logs in indicating that they are now ready to take calls. An inbound call is sent to a queue, which is then in turn transferred to an available agent.&lt;br /&gt;
&lt;br /&gt;
The members in the queue can be static or dynamic. The '''Static Members''' are those that are always connected to the queue and the '''Dynamic members''' are those that need to log in to the queue in order to take calls.&lt;br /&gt;
&lt;br /&gt;
===  Log in or log out to the queue as Dynamic Member ===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
If you want to get access to your Calling Queue, dial *11 then at the prompt dial the queue ID and password if you set one. e.g. If I want log in to the &amp;quot;call queue 1&amp;quot; I  dial *11 &amp;gt;&amp;gt; Option 1 &amp;gt;&amp;gt; Password (optional).&lt;br /&gt;
&lt;br /&gt;
If you want to log out from the call queue, dial *12 then at the prompt dial the queue ID. e.g. If I want to log out to the &amp;quot;call queue 1&amp;quot; I dial *12 &amp;gt;&amp;gt; Option 1.&lt;br /&gt;
&lt;br /&gt;
== Configuration ==&lt;br /&gt;
&lt;br /&gt;
Go in to your Customer Portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; Calling Queues&lt;br /&gt;
&lt;br /&gt;
[[File:Screenshot (11h 41m 41s).jpg|400px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
And then go to &amp;quot;Create New Call Queue&amp;quot;&lt;br /&gt;
 &lt;br /&gt;
[[File:Screenshot 2.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Now you are going to start a new configuration: &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Queue Information===&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Screenshot3.jpg|400px]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
*'''Queue Number''': The number of our Queue, e.g I have my company and I want to select the Queue 1 for my sales department, my Queue 2 for my support department. In this way you are sure that your agents receive the calls properly. &lt;br /&gt;
&lt;br /&gt;
*'''Queue Name''': Enter the name of your Call Queue 1, e.g. &amp;quot;Sales Team&amp;quot;. &lt;br /&gt;
&lt;br /&gt;
*'''Queue Language''': The language of system announcements. &lt;br /&gt;
&lt;br /&gt;
*'''Queue Password''': An optional setting - you can preset a password to access this queue and be sure that only the people authorized for this queue enter it.&lt;br /&gt;
&lt;br /&gt;
*'''Caller ID Prefix''': Optional: You can optionally prefix the [[Caller ID]]. &lt;br /&gt;
&lt;br /&gt;
*'''Join Announcement''': If you have a recording for your queue you can set it here. This recording plays when a member enters the queue. e.g. Having a queue for the company sales department and while the customers wait, they hear a recording of all the products and discounts.&lt;br /&gt;
&lt;br /&gt;
*'''Priority / Weight''': Weight of queue, compared to other queues. If an agent is logged in to more than 1 queue, the higher weighted queue calls that agent.&lt;br /&gt;
&lt;br /&gt;
===Queue Options===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[File:Screenshot 4.jpg|400px]]&lt;br /&gt;
&lt;br /&gt;
*'''Agent Announcement''': Optionally, you can set a recording to be played to the agent. The caller will be connected to the agent immediately after the announcement.&lt;br /&gt;
&lt;br /&gt;
*'''Report Hold time to agent''': If you wish to report the caller's hold time to the agent, set this to yes.&lt;br /&gt;
&lt;br /&gt;
*'''Member Delay''': If you wish to have a delay before the agent is connected to the caller, set this to the number of seconds to delay. &lt;br /&gt;
&lt;br /&gt;
*'''Maximum Wait Time''': The maximum time that a caller can wait in queue before being sent to the &amp;quot;Failover&amp;quot; Destination. &lt;br /&gt;
&lt;br /&gt;
*'''Join when empty''': &lt;br /&gt;
&lt;br /&gt;
       -'''Yes:''' Callers can join a queue with no members or only unavailable members.&lt;br /&gt;
       -'''Strict:''' Callers cannot join a queue without members or only unavailable members.&lt;br /&gt;
       -'''No:''' Callers cannot join a queue without members.&lt;br /&gt;
&lt;br /&gt;
*'''Leave when empty''': &lt;br /&gt;
       &lt;br /&gt;
       -'''Yes:''' Callers are sent to the failover when there are no members. &lt;br /&gt;
       -'''Strict:''' Callers are sent to failover if there are members but none of them are available. This applies to Static members that are not currently registered.&lt;br /&gt;
       -'''No:''' Callers will remain in the queue even if there are no members.&lt;br /&gt;
&lt;br /&gt;
*'''Ring Strategy'''&lt;br /&gt;
&lt;br /&gt;
Calls are distributed among the members handling a queue with one of several strategies, defined in queues.conf &lt;br /&gt;
&lt;br /&gt;
    -'''Ringall:''': ring all available channels until one answers.&lt;br /&gt;
    -'''Leastrecent:''': ring interface which was least recently called by this queue&lt;br /&gt;
    -'''Fewestcalls:''': ring the one with fewest completed calls from this queue&lt;br /&gt;
    -'''Random:''': ring random interface&lt;br /&gt;
    -'''Round Robin Memory:''': round robin with memory, remember where we left off last ring pass&lt;br /&gt;
&lt;br /&gt;
*'''Ring in-use''': This setting lets you avoid sending a call to an agent whose device is currently in use.&lt;br /&gt;
 '''Note:''' Currently only a device with the SIP protocol is able to report his status as 'in use'.&lt;br /&gt;
&lt;br /&gt;
*'''Agent Ring Timeout''': Number of seconds in which the call will remain in ringing state before being considered as 'timeout'.&lt;br /&gt;
&lt;br /&gt;
*'''Retry Timer''': How long the system will wait before trying with all the members again.&lt;br /&gt;
&lt;br /&gt;
*'''Wrap-up Time''': After a successful call, this setting lets you set the amount of minutes the system will wait before sending the call to a free agent.&lt;br /&gt;
&lt;br /&gt;
===Music===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The following options for music are available:&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
*'''No Music, Intermittent Bleep:''' Silent, but with a subtle intermittent bleep sound to let your callers know that they are still on the line while they hold. &lt;br /&gt;
*'''Away in the Tropics:''' From Hawaii to the Caribbean, these tracks deliver sounds of ukulele, steel drums, and steel guitars. &lt;br /&gt;
*'''Coffee and Sunrise:''' Uplifting without being perky, and positive without being too smiley. &lt;br /&gt;
*'''Coffee Shop Acoustic:''' Soothing, acoustic guitar tracks makes for a relaxed and sets a great atmosphere. &lt;br /&gt;
*'''Easy Listening:''' Smooth, casual tunes. &lt;br /&gt;
*'''Guitar Alchemy:''' Clever harmonics and progressive chord sequences to create a joyful and warming musical experience. &lt;br /&gt;
*'''Happy Endings:''' Uplifting, commercial style. Guitar, drums, ukulele, harmonica and bells. &lt;br /&gt;
*'''Light and Casual:''' Soothing and peaceful songs with a light, positive feeling. &lt;br /&gt;
*'''Orchestral Moods:''' Emotional and dramatic tales spun by violins, pianos and full orchestras. &lt;br /&gt;
*'''Piano Mix:'''  Smooth Piano &lt;br /&gt;
*'''Rock Me Easy:''' Feel-good music to create a relaxing atmosphere. &lt;br /&gt;
*'''Spa Sounds:''' Soft, slow and serene instrumentals. &lt;br /&gt;
&lt;br /&gt;
You can test the categories by dialing the following codes: &amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
'''*** 89''' Away in the Tropics &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 90''' Coffee and Sunrise &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 91''' Coffee Shop Acoustic &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 92''' Easy Listening &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 93''' Guitar Alchemy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 94''' Happy Endings &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 95''' Light and Casual &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 96''' Orchestral Moods &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 97''' Piano Mix &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 98''' Rock Me Easy &amp;lt;br&amp;gt;&lt;br /&gt;
'''*** 99''' Spa Sounds&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Announcements and Fail Over===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[File:Screenshot 5.jpg|400px]]&lt;br /&gt;
&lt;br /&gt;
==== '''Periodic Voice Announcements''' ====&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
'''Voice Announcement''': This is an optional setting, you can choose which recording will be played to the callers of this queue.&lt;br /&gt;
&lt;br /&gt;
'''Frequency of announcement''': Select the periodic interval to play the recording to the callers. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==== '''Periodic Hold Position, Estimated Hold-time announcements and Thank you for your patience announcement.''' ====&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
'''Announce Position frequency''': This setting let's you know how often to make any periodic announcement. Optional setting.&lt;br /&gt;
&lt;br /&gt;
'''Announce Round Seconds''': Here you can choose if you want to announce the number of seconds or round to the minute. If you want to announce seconds, select the amount to round to.&lt;br /&gt;
&lt;br /&gt;
'''If Announce position is enabled, do you also want to report estimated hold-time?''': Either yes, no or only once. Hold time will be announced as the estimated time, or less than 2 minutes when appropriate.&lt;br /&gt;
&lt;br /&gt;
'''Thank you for your patience''': This is an optional setting. Your callers will hear &amp;quot;Thank you for your patience&amp;quot;, after announcing the Queue Position and Estimated Hold time left.&lt;br /&gt;
&lt;br /&gt;
==== '''Fail Over Destinations''' ====&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
Here you can choose the destination for the follow failover options: &lt;br /&gt;
&lt;br /&gt;
* '''Timeout''': If the call reaches the maximum wait time.&lt;br /&gt;
* '''FULL''': If the queue reaches the maximum number of callers.&lt;br /&gt;
* '''JOINEMPTY''': A call was sent to the queue but the queue had no members (Only works when '''Join when empty''' is set to '''No''')&lt;br /&gt;
* '''LEAVEEMPTY''': The last agent was removed form the queue before all calls were handled (Only works when '''Leave when empty''' is set to '''Yes''').&lt;br /&gt;
* '''JOINUNAVAIL''': Same as '''JOINEMPTY''', except that there were still queue members, but all were with status unavailable (SIP Phone logged out for example)&lt;br /&gt;
* '''LEAVEUNAVAIL''': Same as '''LEAVEEMPTY''',except that there were still queue members, but all were with status unavailable (SIP Phone logged out for example)&lt;br /&gt;
&lt;br /&gt;
Click on the Save Queue when finished.&lt;br /&gt;
&lt;br /&gt;
== Static Members ==&lt;br /&gt;
&lt;br /&gt;
Static Members are the predefined and permanently assigned members responsible for answering incoming calls to a queue. You can add as many members as you wish to any given queue. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Advantages===&lt;br /&gt;
The advantage of the static members is that your members do not have to login or logout from the queue using the *11 and *12 commands. The only thing your members have to do is register or unregister their accounts from the VoIP.ms servers. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Disadvantages===&lt;br /&gt;
One of the disadvantages of the static members is that your members are unable to log out of the queue, they are permanently assigned instead. Another disadvantage is that your members need to use their account or [[Sub Accounts|sub account]] to be in the queue, this could mean that they wouldn't be able to change devices and log into the queue without using their same credentials.&lt;br /&gt;
&lt;br /&gt;
===Add a Static Member===&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
First you need to access the '''Calling Queue''' page that is under the '''DID Numbers''' menu in your Customer Portal.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Man callqueue.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
From there, you need only to click on the link '''Edit Static Members''', that will bring you to the next screen:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Queue stamem.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
To add a new static member, you only need to fill out the following information:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Queue addstatmem.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Description''': Here you can assign a description to easily identify each member of the queue.&lt;br /&gt;
&lt;br /&gt;
'''Account''': Here you select the account or sub account that is going to be assigned as a member for this queue.&lt;br /&gt;
&lt;br /&gt;
'''Priority''': This value can be equal or greater than zero. Available members with lower priority will get the calls first. You can have more than one member with the same priority.&lt;br /&gt;
&lt;br /&gt;
== How to use your Queue ==&lt;br /&gt;
&lt;br /&gt;
Once you have created a Queue, you can assign it to as many DID numbers as you want without needing to create it again. You need to go to your Customer Portal &amp;gt;&amp;gt; DID Numbers &amp;gt;&amp;gt; Manage DID(s). And from there you can route the DID numbers to go directly to the Queue, using an [[Digital Receptionist (IVR)|IVR]], through a [[Time Conditions|time condition]] or even as a failover option for your DID number.&lt;br /&gt;
&lt;br /&gt;
[[category:guides]]&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/FreePBX_/_PBX_in_a_Flash</id>
		<title>FreePBX / PBX in a Flash</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/FreePBX_/_PBX_in_a_Flash"/>
				<updated>2014-10-24T17:01:42Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Important Security Information==&lt;br /&gt;
&lt;br /&gt;
We are aware of an '''important''' and '''critical exploit''' related to all FreePBX versions prior to 12. This Zero-Day Remote Code Execution and Privilege Escalation exploit allows users to bypass authentication and gain ‘Full Administrator’ access to the FreePBX server when the ‘FreePBX ARI Framework module/Asterisk Recording Interface (ARI)’ is present on the system. This vulnerability may offer to any non authorized user full remote code execution access as the user running the Apache process. This exploit can be present also for users who have updated to version 12 from a prior version and did not remove the legacy FreePBX ARI Framework module.&lt;br /&gt;
&lt;br /&gt;
 Here are some recommendations for their product from the freepbx.org website for protection against this issue: http://www.freepbx.org/node/92822&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==FreePBX / PBX in a Flash (SIP) Configuration==&lt;br /&gt;
&lt;br /&gt;
https://www.voip.ms/m/samples/images/freepbxsiptrunk.gif &lt;br /&gt;
&lt;br /&gt;
[[File:PbxSIPtrunk.png]]&lt;br /&gt;
&lt;br /&gt;
 '''''Fill the blanks with your information, please note that the images above are just examples.'''''&lt;br /&gt;
&lt;br /&gt;
 canreinvite=nonat&lt;br /&gt;
 nat=yes&lt;br /&gt;
 context=from-trunk&lt;br /&gt;
 host=atlanta.voip.ms (one of our multiple servers, you can choose the one closer to your location)&lt;br /&gt;
 secret=***** (password associated with the Main or Sub-account)&lt;br /&gt;
 type=peer&lt;br /&gt;
 username=100000 (Replace with your 6 digit Main SIP Account User ID or Sub Account username, i.e. 123456 or 123456_sub)&lt;br /&gt;
 disallow=all&lt;br /&gt;
 allow=ulaw&lt;br /&gt;
 ; allow=g729 ; uncomment if you purchased g.729 from Digium&lt;br /&gt;
 fromuser=100000 (Replace with your 6 digit Main SIP Account User ID or Sub Account username, i.e. 123456 or 123456_sub)&lt;br /&gt;
 trustrpid=yes&lt;br /&gt;
 sendrpid=yes&lt;br /&gt;
 insecure=invite&lt;br /&gt;
 qualify=yes&lt;br /&gt;
&lt;br /&gt;
 Register String:&lt;br /&gt;
 youraccountnumber:yourpassword@atlanta.voip.ms:5060&lt;br /&gt;
 (i.e. 123456:mypass@atlanta.voip.ms:5060)&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Asterisk_IAX2</id>
		<title>Asterisk IAX2</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Asterisk_IAX2"/>
				<updated>2014-10-17T13:25:40Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;===iax.conf===&lt;br /&gt;
&lt;br /&gt;
 &amp;lt;nowiki&amp;gt;&lt;br /&gt;
[general]&lt;br /&gt;
register =&amp;gt; 100000:johnspassword@atlanta.voip.ms&lt;br /&gt;
&lt;br /&gt;
[voipms]&lt;br /&gt;
type=friend&lt;br /&gt;
username=100000 (Replace with your 6 digit Main SIP Account User ID or Sub Account username, i.e. 123456 or 123456_sub)&lt;br /&gt;
secret=johnspassword ;your password&lt;br /&gt;
context=mycontext&lt;br /&gt;
host=atlanta.voip.ms (one of our multiple servers, you can choose the one closer to your location)&lt;br /&gt;
disallow=all&lt;br /&gt;
allow=ulaw&lt;br /&gt;
; allow=g729 ; uncomment if you support it&lt;br /&gt;
insecure=port,invite &lt;br /&gt;
requirecalltoken=no&lt;br /&gt;
&amp;lt;/nowiki&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===extensions.conf===&lt;br /&gt;
 &amp;lt;nowiki&amp;gt;&lt;br /&gt;
[mycontext]&lt;br /&gt;
; Make sure to include inbound prior to outbound because the _NXXNXXXXXX handler will match the incoming call and create a loop&lt;br /&gt;
include =&amp;gt; voipms-inbound&lt;br /&gt;
include =&amp;gt; voipms-outbound&lt;br /&gt;
&lt;br /&gt;
[voipms-outbound]&lt;br /&gt;
exten =&amp;gt; _1NXXNXXXXXX,1,Dial(IAX2/voipms/${EXTEN})&lt;br /&gt;
exten =&amp;gt; _1NXXNXXXXXX,n,Hangup()&lt;br /&gt;
exten =&amp;gt; _NXXNXXXXXX,1,Dial(IAX2/voipms/1${EXTEN})&lt;br /&gt;
exten =&amp;gt; _NXXNXXXXXX,n,Hangup()&lt;br /&gt;
exten =&amp;gt; _011.,1,Dial(IAX2/voipms/${EXTEN})&lt;br /&gt;
exten =&amp;gt; _011.,n,Hangup()&lt;br /&gt;
exten =&amp;gt; _00.,1,Dial(IAX2/voipms/${EXTEN})&lt;br /&gt;
exten =&amp;gt; _00.,n,Hangup()&lt;br /&gt;
&lt;br /&gt;
; inbound context example for your DID numbers, do not add the number 1 in front&lt;br /&gt;
&lt;br /&gt;
[voipms-inbound]&lt;br /&gt;
exten =&amp;gt; 7863643011,1,Answer() ;your DID&lt;br /&gt;
&amp;lt;/nowiki&amp;gt;&lt;br /&gt;
&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Polycom_SoundPoint_IP_601</id>
		<title>Polycom SoundPoint IP 601</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Polycom_SoundPoint_IP_601"/>
				<updated>2014-06-09T19:12:08Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Polycom SoundPoint IP 601                                             [[File:Voipms-polycom601.jpg|200px]]&lt;br /&gt;
&lt;br /&gt;
GENERAL INFORMATION&lt;br /&gt;
We will configure the SoundPoint IP 601 IP Phone to register to the Voip.ms servers and allow you, the end user, to place and receive calls normally.&lt;br /&gt;
&lt;br /&gt;
You can also use this guide to configure similar Polycom products.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[http://www.polycom.com/common/documents/support/user/products/voice/soundpoint_ip600_601_user_guide_sip2.0.pdf SoundPoint 601 User Guide]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Configuring the Polycom SoundPoint IP 601&lt;br /&gt;
In this guide we will go through configuring the SoundPoint IP in order to register it to the Voip.ms servers so that you will be able to place and receive calls using your Voip.ms account. Before moving forward please ensure you have properly added the device to your network and that you have acquired the proper IP address. The phone should be turned on and running and you should have access to the device's configuration menus.&lt;br /&gt;
&lt;br /&gt;
NOTE: As the SoundPoint IP is a standard IP Phone and not an IP PBX it will not be able to do standard call transfers. You will be able to join and conference your calls, however transferring a call may not be possible without the SoundPoint IP being involved, simply due to the way the device performs call transfers.&lt;br /&gt;
&lt;br /&gt;
*Additionally please keep in mind that call transfer is a feature which would work best with an IP PBX like solution.&lt;br /&gt;
&lt;br /&gt;
We recommend that you read each step through in its entirety before performing the action indicated in the step.&lt;br /&gt;
	&lt;br /&gt;
'''STEP 1''' 	Logging into your device&lt;br /&gt;
	First we will acquire the IP address of your device, if you haven't already done so. You can acquire the IP of your device by:&lt;br /&gt;
&lt;br /&gt;
    Hitting the Menu button on the physical phone&lt;br /&gt;
    Selecting Status&lt;br /&gt;
    Selecting Network&lt;br /&gt;
    Selecting TCP/IP Parameters &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Your IP should be shown to you, along with other network information. If your IP is 0.0.0.0 please make sure that your device is properly connected to your network.&lt;br /&gt;
&lt;br /&gt;
Once you have acquired your IP login to your device by using http://IP Address/. You should see a page similar to the following:&lt;br /&gt;
&lt;br /&gt;
[[File:Voipms-Polycom-config.jpg]]&lt;br /&gt;
&lt;br /&gt;
'''STEP 2''' 	Configuring your Voip.ms account.&lt;br /&gt;
	We will first configure your Voip.ms account on your desired Line number. Please select the line by clicking the Line link and then entering the necessary credentials in you desired line number. Please use the information below to assist you:&lt;br /&gt;
&lt;br /&gt;
'''Identification'''&lt;br /&gt;
&lt;br /&gt;
Display Name:	Your Desired Name, or VoipMs&lt;br /&gt;
&lt;br /&gt;
Address:	The Server you would like to connect to IE: atlanta.voip.ms&lt;br /&gt;
&lt;br /&gt;
Auth User ID:	Your SIP ID Number which is a 6 Digit Number.&lt;br /&gt;
&lt;br /&gt;
Auth Password:	Enter your SIP Password here. Your SIP password is the same password you created when you signed up for your Voip.ms account.&lt;br /&gt;
Optionally you may change it in your Account Settings/Security Tab.&lt;br /&gt;
&lt;br /&gt;
Label:	The name you would like this account to have on your phone's display screen&lt;br /&gt;
&lt;br /&gt;
Type:	Private&lt;br /&gt;
&lt;br /&gt;
Third Party Name:  Your SIP ID Number which is a 6 Digit Number.&lt;br /&gt;
&lt;br /&gt;
Num Line Keys:	1&lt;br /&gt;
&lt;br /&gt;
Calls Per Line:	2&lt;br /&gt;
&lt;br /&gt;
Server 1/Server 2&lt;br /&gt;
&lt;br /&gt;
Address:	atlanta.voip.ms&lt;br /&gt;
&lt;br /&gt;
Port:	5060&lt;br /&gt;
&lt;br /&gt;
Transport:	UDPonly&lt;br /&gt;
&lt;br /&gt;
Expires:	60&lt;br /&gt;
&lt;br /&gt;
Register:	1&lt;br /&gt;
&lt;br /&gt;
'''Message Center'''&lt;br /&gt;
&lt;br /&gt;
Subscriber:	&lt;br /&gt;
&lt;br /&gt;
Callback Mode:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Make sure to click Submit to save your changes. Wait for your device to reboot and then wait up to 60 seconds before attempting to access the web interface. Please NOTE your device may take upwards of 5 minutes to become fully accessible through the browser again. Please allow this much time to pass before determining that an error has occurred.&lt;br /&gt;
&lt;br /&gt;
You can view an example configuration in the image below:&lt;br /&gt;
&lt;br /&gt;
[[File:Soundpoint 601 config.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''STEP 3''' 	Codec and DTMF&lt;br /&gt;
	Now we will configure the codecs you will use with the Voip.ms services. &lt;br /&gt;
        From the top of the page select General. &lt;br /&gt;
        Then select Audio Processing. &lt;br /&gt;
        Now set the priorities according to the information below:&lt;br /&gt;
&lt;br /&gt;
'''Codec Preferences'''&lt;br /&gt;
&lt;br /&gt;
G711Mu: 1&lt;br /&gt;
&lt;br /&gt;
G711A: 2&lt;br /&gt;
&lt;br /&gt;
G729AB: 3&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You will then want to make sure the Payload Size is set to 20 for each codec's profile. &lt;br /&gt;
Here is an Example you can go by.&lt;br /&gt;
&lt;br /&gt;
[[File:Polycom-601-payload.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Now click on Submit on the bottom of the page and once your phone reboots it should register properly to Voip.ms and you can then make test calls.&lt;br /&gt;
&lt;br /&gt;
'''STEP 4''' 	You`re Done! You can now make a phone call.&lt;br /&gt;
	You can make a test call to 4443 (Echo Test), or if you have credit you can place a call to a traditional land line or mobile phone by dialing either:&lt;br /&gt;
the area code and number for calls to the US or Canada&lt;br /&gt;
Or&lt;br /&gt;
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).&lt;br /&gt;
&lt;br /&gt;
 ''NOTE'': If you have issues reaching an internal extension, make sure to add the following string in your dial plan: [1-9]xx&lt;br /&gt;
&lt;br /&gt;
==Configuring Voicemail Messages==&lt;br /&gt;
&lt;br /&gt;
Please go to the Message Center Section and put the following values.&lt;br /&gt;
&lt;br /&gt;
Subscriber: [blank]&lt;br /&gt;
&lt;br /&gt;
Callback Mode: Contact&lt;br /&gt;
&lt;br /&gt;
Callback Contact: *97&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Polycom_SoundPoint_IP_601</id>
		<title>Polycom SoundPoint IP 601</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Polycom_SoundPoint_IP_601"/>
				<updated>2014-06-09T19:11:57Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Polycom SoundPoint IP 601                                             [[File:Voipms-polycom601.jpg|200px]]&lt;br /&gt;
&lt;br /&gt;
GENERAL INFORMATION&lt;br /&gt;
We will configure the SoundPoint IP 601 IP Phone to register to the Voip.ms servers and allow you, the end user, to place and receive calls normally.&lt;br /&gt;
&lt;br /&gt;
You can also use this guide to configure similar Polycom products.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[http://www.polycom.com/common/documents/support/user/products/voice/soundpoint_ip600_601_user_guide_sip2.0.pdf | SoundPoint 601 User Guide]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Configuring the Polycom SoundPoint IP 601&lt;br /&gt;
In this guide we will go through configuring the SoundPoint IP in order to register it to the Voip.ms servers so that you will be able to place and receive calls using your Voip.ms account. Before moving forward please ensure you have properly added the device to your network and that you have acquired the proper IP address. The phone should be turned on and running and you should have access to the device's configuration menus.&lt;br /&gt;
&lt;br /&gt;
NOTE: As the SoundPoint IP is a standard IP Phone and not an IP PBX it will not be able to do standard call transfers. You will be able to join and conference your calls, however transferring a call may not be possible without the SoundPoint IP being involved, simply due to the way the device performs call transfers.&lt;br /&gt;
&lt;br /&gt;
*Additionally please keep in mind that call transfer is a feature which would work best with an IP PBX like solution.&lt;br /&gt;
&lt;br /&gt;
We recommend that you read each step through in its entirety before performing the action indicated in the step.&lt;br /&gt;
	&lt;br /&gt;
'''STEP 1''' 	Logging into your device&lt;br /&gt;
	First we will acquire the IP address of your device, if you haven't already done so. You can acquire the IP of your device by:&lt;br /&gt;
&lt;br /&gt;
    Hitting the Menu button on the physical phone&lt;br /&gt;
    Selecting Status&lt;br /&gt;
    Selecting Network&lt;br /&gt;
    Selecting TCP/IP Parameters &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Your IP should be shown to you, along with other network information. If your IP is 0.0.0.0 please make sure that your device is properly connected to your network.&lt;br /&gt;
&lt;br /&gt;
Once you have acquired your IP login to your device by using http://IP Address/. You should see a page similar to the following:&lt;br /&gt;
&lt;br /&gt;
[[File:Voipms-Polycom-config.jpg]]&lt;br /&gt;
&lt;br /&gt;
'''STEP 2''' 	Configuring your Voip.ms account.&lt;br /&gt;
	We will first configure your Voip.ms account on your desired Line number. Please select the line by clicking the Line link and then entering the necessary credentials in you desired line number. Please use the information below to assist you:&lt;br /&gt;
&lt;br /&gt;
'''Identification'''&lt;br /&gt;
&lt;br /&gt;
Display Name:	Your Desired Name, or VoipMs&lt;br /&gt;
&lt;br /&gt;
Address:	The Server you would like to connect to IE: atlanta.voip.ms&lt;br /&gt;
&lt;br /&gt;
Auth User ID:	Your SIP ID Number which is a 6 Digit Number.&lt;br /&gt;
&lt;br /&gt;
Auth Password:	Enter your SIP Password here. Your SIP password is the same password you created when you signed up for your Voip.ms account.&lt;br /&gt;
Optionally you may change it in your Account Settings/Security Tab.&lt;br /&gt;
&lt;br /&gt;
Label:	The name you would like this account to have on your phone's display screen&lt;br /&gt;
&lt;br /&gt;
Type:	Private&lt;br /&gt;
&lt;br /&gt;
Third Party Name:  Your SIP ID Number which is a 6 Digit Number.&lt;br /&gt;
&lt;br /&gt;
Num Line Keys:	1&lt;br /&gt;
&lt;br /&gt;
Calls Per Line:	2&lt;br /&gt;
&lt;br /&gt;
Server 1/Server 2&lt;br /&gt;
&lt;br /&gt;
Address:	atlanta.voip.ms&lt;br /&gt;
&lt;br /&gt;
Port:	5060&lt;br /&gt;
&lt;br /&gt;
Transport:	UDPonly&lt;br /&gt;
&lt;br /&gt;
Expires:	60&lt;br /&gt;
&lt;br /&gt;
Register:	1&lt;br /&gt;
&lt;br /&gt;
'''Message Center'''&lt;br /&gt;
&lt;br /&gt;
Subscriber:	&lt;br /&gt;
&lt;br /&gt;
Callback Mode:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Make sure to click Submit to save your changes. Wait for your device to reboot and then wait up to 60 seconds before attempting to access the web interface. Please NOTE your device may take upwards of 5 minutes to become fully accessible through the browser again. Please allow this much time to pass before determining that an error has occurred.&lt;br /&gt;
&lt;br /&gt;
You can view an example configuration in the image below:&lt;br /&gt;
&lt;br /&gt;
[[File:Soundpoint 601 config.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''STEP 3''' 	Codec and DTMF&lt;br /&gt;
	Now we will configure the codecs you will use with the Voip.ms services. &lt;br /&gt;
        From the top of the page select General. &lt;br /&gt;
        Then select Audio Processing. &lt;br /&gt;
        Now set the priorities according to the information below:&lt;br /&gt;
&lt;br /&gt;
'''Codec Preferences'''&lt;br /&gt;
&lt;br /&gt;
G711Mu: 1&lt;br /&gt;
&lt;br /&gt;
G711A: 2&lt;br /&gt;
&lt;br /&gt;
G729AB: 3&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You will then want to make sure the Payload Size is set to 20 for each codec's profile. &lt;br /&gt;
Here is an Example you can go by.&lt;br /&gt;
&lt;br /&gt;
[[File:Polycom-601-payload.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Now click on Submit on the bottom of the page and once your phone reboots it should register properly to Voip.ms and you can then make test calls.&lt;br /&gt;
&lt;br /&gt;
'''STEP 4''' 	You`re Done! You can now make a phone call.&lt;br /&gt;
	You can make a test call to 4443 (Echo Test), or if you have credit you can place a call to a traditional land line or mobile phone by dialing either:&lt;br /&gt;
the area code and number for calls to the US or Canada&lt;br /&gt;
Or&lt;br /&gt;
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).&lt;br /&gt;
&lt;br /&gt;
 ''NOTE'': If you have issues reaching an internal extension, make sure to add the following string in your dial plan: [1-9]xx&lt;br /&gt;
&lt;br /&gt;
==Configuring Voicemail Messages==&lt;br /&gt;
&lt;br /&gt;
Please go to the Message Center Section and put the following values.&lt;br /&gt;
&lt;br /&gt;
Subscriber: [blank]&lt;br /&gt;
&lt;br /&gt;
Callback Mode: Contact&lt;br /&gt;
&lt;br /&gt;
Callback Contact: *97&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Polycom_SoundPoint_IP_601</id>
		<title>Polycom SoundPoint IP 601</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Polycom_SoundPoint_IP_601"/>
				<updated>2014-06-09T19:11:27Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Polycom SoundPoint IP 601                                             [[File:Voipms-polycom601.jpg|200px]]&lt;br /&gt;
&lt;br /&gt;
GENERAL INFORMATION&lt;br /&gt;
We will configure the SoundPoint IP 601 IP Phone to register to the Voip.ms servers and allow you, the end user, to place and receive calls normally.&lt;br /&gt;
&lt;br /&gt;
You can also use this guide to configure similar Polycom products.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[http://www.polycom.com/common/documents/support/user/products/voice/soundpoint_ip600_601_user_guide_sip2.0.pdf|SoundPoint 601 User Guide]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Configuring the Polycom SoundPoint IP 601&lt;br /&gt;
In this guide we will go through configuring the SoundPoint IP in order to register it to the Voip.ms servers so that you will be able to place and receive calls using your Voip.ms account. Before moving forward please ensure you have properly added the device to your network and that you have acquired the proper IP address. The phone should be turned on and running and you should have access to the device's configuration menus.&lt;br /&gt;
&lt;br /&gt;
NOTE: As the SoundPoint IP is a standard IP Phone and not an IP PBX it will not be able to do standard call transfers. You will be able to join and conference your calls, however transferring a call may not be possible without the SoundPoint IP being involved, simply due to the way the device performs call transfers.&lt;br /&gt;
&lt;br /&gt;
*Additionally please keep in mind that call transfer is a feature which would work best with an IP PBX like solution.&lt;br /&gt;
&lt;br /&gt;
We recommend that you read each step through in its entirety before performing the action indicated in the step.&lt;br /&gt;
	&lt;br /&gt;
'''STEP 1''' 	Logging into your device&lt;br /&gt;
	First we will acquire the IP address of your device, if you haven't already done so. You can acquire the IP of your device by:&lt;br /&gt;
&lt;br /&gt;
    Hitting the Menu button on the physical phone&lt;br /&gt;
    Selecting Status&lt;br /&gt;
    Selecting Network&lt;br /&gt;
    Selecting TCP/IP Parameters &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Your IP should be shown to you, along with other network information. If your IP is 0.0.0.0 please make sure that your device is properly connected to your network.&lt;br /&gt;
&lt;br /&gt;
Once you have acquired your IP login to your device by using http://IP Address/. You should see a page similar to the following:&lt;br /&gt;
&lt;br /&gt;
[[File:Voipms-Polycom-config.jpg]]&lt;br /&gt;
&lt;br /&gt;
'''STEP 2''' 	Configuring your Voip.ms account.&lt;br /&gt;
	We will first configure your Voip.ms account on your desired Line number. Please select the line by clicking the Line link and then entering the necessary credentials in you desired line number. Please use the information below to assist you:&lt;br /&gt;
&lt;br /&gt;
'''Identification'''&lt;br /&gt;
&lt;br /&gt;
Display Name:	Your Desired Name, or VoipMs&lt;br /&gt;
&lt;br /&gt;
Address:	The Server you would like to connect to IE: atlanta.voip.ms&lt;br /&gt;
&lt;br /&gt;
Auth User ID:	Your SIP ID Number which is a 6 Digit Number.&lt;br /&gt;
&lt;br /&gt;
Auth Password:	Enter your SIP Password here. Your SIP password is the same password you created when you signed up for your Voip.ms account.&lt;br /&gt;
Optionally you may change it in your Account Settings/Security Tab.&lt;br /&gt;
&lt;br /&gt;
Label:	The name you would like this account to have on your phone's display screen&lt;br /&gt;
&lt;br /&gt;
Type:	Private&lt;br /&gt;
&lt;br /&gt;
Third Party Name:  Your SIP ID Number which is a 6 Digit Number.&lt;br /&gt;
&lt;br /&gt;
Num Line Keys:	1&lt;br /&gt;
&lt;br /&gt;
Calls Per Line:	2&lt;br /&gt;
&lt;br /&gt;
Server 1/Server 2&lt;br /&gt;
&lt;br /&gt;
Address:	atlanta.voip.ms&lt;br /&gt;
&lt;br /&gt;
Port:	5060&lt;br /&gt;
&lt;br /&gt;
Transport:	UDPonly&lt;br /&gt;
&lt;br /&gt;
Expires:	60&lt;br /&gt;
&lt;br /&gt;
Register:	1&lt;br /&gt;
&lt;br /&gt;
'''Message Center'''&lt;br /&gt;
&lt;br /&gt;
Subscriber:	&lt;br /&gt;
&lt;br /&gt;
Callback Mode:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Make sure to click Submit to save your changes. Wait for your device to reboot and then wait up to 60 seconds before attempting to access the web interface. Please NOTE your device may take upwards of 5 minutes to become fully accessible through the browser again. Please allow this much time to pass before determining that an error has occurred.&lt;br /&gt;
&lt;br /&gt;
You can view an example configuration in the image below:&lt;br /&gt;
&lt;br /&gt;
[[File:Soundpoint 601 config.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''STEP 3''' 	Codec and DTMF&lt;br /&gt;
	Now we will configure the codecs you will use with the Voip.ms services. &lt;br /&gt;
        From the top of the page select General. &lt;br /&gt;
        Then select Audio Processing. &lt;br /&gt;
        Now set the priorities according to the information below:&lt;br /&gt;
&lt;br /&gt;
'''Codec Preferences'''&lt;br /&gt;
&lt;br /&gt;
G711Mu: 1&lt;br /&gt;
&lt;br /&gt;
G711A: 2&lt;br /&gt;
&lt;br /&gt;
G729AB: 3&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You will then want to make sure the Payload Size is set to 20 for each codec's profile. &lt;br /&gt;
Here is an Example you can go by.&lt;br /&gt;
&lt;br /&gt;
[[File:Polycom-601-payload.jpg]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Now click on Submit on the bottom of the page and once your phone reboots it should register properly to Voip.ms and you can then make test calls.&lt;br /&gt;
&lt;br /&gt;
'''STEP 4''' 	You`re Done! You can now make a phone call.&lt;br /&gt;
	You can make a test call to 4443 (Echo Test), or if you have credit you can place a call to a traditional land line or mobile phone by dialing either:&lt;br /&gt;
the area code and number for calls to the US or Canada&lt;br /&gt;
Or&lt;br /&gt;
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).&lt;br /&gt;
&lt;br /&gt;
 ''NOTE'': If you have issues reaching an internal extension, make sure to add the following string in your dial plan: [1-9]xx&lt;br /&gt;
&lt;br /&gt;
==Configuring Voicemail Messages==&lt;br /&gt;
&lt;br /&gt;
Please go to the Message Center Section and put the following values.&lt;br /&gt;
&lt;br /&gt;
Subscriber: [blank]&lt;br /&gt;
&lt;br /&gt;
Callback Mode: Contact&lt;br /&gt;
&lt;br /&gt;
Callback Contact: *97&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2013-10-30T19:09:28Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** Porting FAQ|Porting FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBX's&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** http://wiki.voip.ms/article/Digital_Receptionist_%28IVR%29 |Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** FAS (False Answer Supervision)|FAS (False Answer Supervision)&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** Guía Básica de Reseller|Guía Básica de Reseller&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Timbre En Grupo (Ring Groups)|Timbre En Grupo&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2013-09-06T20:12:40Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** Porting FAQ|Porting FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBX's&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** http://wiki.voip.ms/article/Digital_Receptionist_%28IVR%29 |Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** FAS (False Answer Supervision)|FAS (False Answer Supervision)&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Timbre En Grupo (Ring Groups)|Timbre En Grupo&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2013-09-06T20:12:29Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** Porting FAQ|Porting_FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBX's&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** http://wiki.voip.ms/article/Digital_Receptionist_%28IVR%29 |Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** FAS (False Answer Supervision)|FAS (False Answer Supervision)&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Timbre En Grupo (Ring Groups)|Timbre En Grupo&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2013-09-06T19:56:07Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBX's&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** http://wiki.voip.ms/article/Digital_Receptionist_%28IVR%29 |Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** FAS (False Answer Supervision)|FAS (False Answer Supervision)&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Timbre En Grupo (Ring Groups)|Timbre En Grupo&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2013-09-06T19:55:20Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBX's&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** Digital Receptionist (IVR)|Digital Receptionist %28IVR%29&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** FAS (False Answer Supervision)|FAS (False Answer Supervision)&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Timbre En Grupo (Ring Groups)|Timbre En Grupo&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2013-09-06T19:54:38Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBX's&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** Digital Receptionist %28IVR%29|Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** FAS (False Answer Supervision)|FAS (False Answer Supervision)&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Timbre En Grupo (Ring Groups)|Timbre En Grupo&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Ajouter_un_Article</id>
		<title>Ajouter un Article</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Ajouter_un_Article"/>
				<updated>2013-04-19T19:15:42Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Créer un Nouveau Article==&lt;br /&gt;
&lt;br /&gt;
Vous devez vous connecter ([http://wiki.voip.ms/w/index.php?title=Special:UserLogin&amp;amp;returnto=Welcome Connecter ou creer un compte]) si vous voulez créer un article sur le site Wiki. &lt;br /&gt;
&lt;br /&gt;
'''Étape 1: Recherche d'article'''&lt;br /&gt;
&lt;br /&gt;
* S'il vous plaît essayez de rechercher l'article, quelqu'un a peut-être déjà écrit un similaire.&lt;br /&gt;
&lt;br /&gt;
* Aller à la recherche générale et écris le titre de votre article, puis appuyez sur le bouton '''Go''' comme indiqué:&lt;br /&gt;
&lt;br /&gt;
[[File:Searchtop2.png]]&lt;br /&gt;
&lt;br /&gt;
* S'il n'y avait pas de résultats correspondant à votre requête, le wiki présentera un écran comme suit:&lt;br /&gt;
&lt;br /&gt;
[[File:Createthepage.png]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Étape 2: Créer votre article'''&lt;br /&gt;
&lt;br /&gt;
* Tout ce que vous devez faire maintenant est de cliquer sur les lettres rouges du résultat de la recherche et vous êtes sur votre chemin pour créer votre nouvel article.&lt;br /&gt;
&lt;br /&gt;
* Vous devez prendre ce qui suit en compte lors de la création de votre nouvel article: &lt;br /&gt;
** Être conscient que la recherche que vous avez entré sera utilisé comme titre, avec les majuscules et les minuscules que vous avez écrit.&lt;br /&gt;
** Le trait de soulignement &amp;quot;_&amp;quot; sera converti en un espace blanc dans le titre de l'article ou de n'importe quel endroit dans le wiki qui utilise des URL, des images ou du contenu multimédia.&lt;br /&gt;
&lt;br /&gt;
 &amp;lt;nowiki&amp;gt;&lt;br /&gt;
Search Query: PBX_Security&lt;br /&gt;
Article Title: PBX Security&lt;br /&gt;
&amp;lt;/nowiki&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Étape 3: Ecrivez votre article'''&lt;br /&gt;
&lt;br /&gt;
* Dans la zone de texte vous pouvez écrire n'importe quel sujet que vous voulez.&lt;br /&gt;
&lt;br /&gt;
* Ce serait une bonne idée de lire la section [[Add_Articles#Wiki_Format|Format Wiki]] avant de commencer la rédaction de votre article afin de maintenir le format standard dans le wiki.&lt;br /&gt;
&lt;br /&gt;
'''Etape 4: Sauvegarder votre article'''&lt;br /&gt;
&lt;br /&gt;
* Avant d'enregistrer votre article, essayez de mémoriser le titre de sorte que vous pouvez créer des liens (links) vers des autres articles de ce wiki.&lt;br /&gt;
&lt;br /&gt;
Cliquez sur le bouton '''Save Page''' au bas de la page.&lt;br /&gt;
&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Modifier un article existant==&lt;br /&gt;
&lt;br /&gt;
Vous devez vous connecter ([http://wiki.voip.ms/w/index.php?title=Special:UserLogin&amp;amp;returnto=Welcome Connecter ou creer un compte]) si vous voulez modifier un article sur le site Wiki. &lt;br /&gt;
&lt;br /&gt;
'''Étape 1: Chercher un article'''&lt;br /&gt;
&lt;br /&gt;
* Aller à la recherche générale et écrire le titre de votre article, puis appuyez sur le bouton '''Go''' comme indiqué:&lt;br /&gt;
&lt;br /&gt;
[[File:Searchtop2.png]]&lt;br /&gt;
&lt;br /&gt;
* Si l'article apparaît dans la page de résultats, cliquez sur le titre de l'article.&lt;br /&gt;
&lt;br /&gt;
* Vous serez redirigé vers l'article et vous serez en mesure de lire son contenu.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Étape 2: Modifier l'article'''&lt;br /&gt;
&lt;br /&gt;
* Cliquez sur [[File:Editwiki.png]] lien en haut de l'article pour afficher et modifier le code source de l'article.&lt;br /&gt;
&lt;br /&gt;
* Vous pouvez maintenant modifier l'article. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Etape 3: Sauvegarder votre article'''&lt;br /&gt;
&lt;br /&gt;
* Avant d'enregistrer votre article, essayez de mémoriser le titre de sorte que vous pouvez créer des liens (links) vers des autres articles de ce wiki.&lt;br /&gt;
&lt;br /&gt;
Cliquez sur le bouton '''Save Page''' au bas de la page.&lt;br /&gt;
&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Format Wiki==&lt;br /&gt;
&lt;br /&gt;
* L'image suivante montre les outils d'édition fournis par le wiki. Ces outils vous permettent d'utiliser un format standard dans vos articles.&lt;br /&gt;
&lt;br /&gt;
'''Edit Toolbar:''' [[File:Wkitools.png]]&lt;br /&gt;
&lt;br /&gt;
'''Comment utiliser la barre d'outils'''&lt;br /&gt;
&lt;br /&gt;
[[File:Toolboldtext.png]] '''Bold Text:'''&lt;br /&gt;
&lt;br /&gt;
Utiliser l'util '''Bold Text''' pour faire des mots plus audacieux que la normale et les rendre plus sensible que le reste du texte.&lt;br /&gt;
&lt;br /&gt;
Sélectionnez une partie du texte que vous souhaitez faire plus perceptible, puis cliquez sur l'outil '''Bold Text''' pour les rendre plus audacieux.&lt;br /&gt;
&lt;br /&gt;
 &amp;lt;nowiki&amp;gt;&lt;br /&gt;
Cliquez sur '''Advanced''' &lt;br /&gt;
&amp;lt;/nowiki&amp;gt;&lt;br /&gt;
&lt;br /&gt;
La sortie de code doit être le texte sélectionné est entouré de 3 citations simples (&amp;lt;nowiki&amp;gt;'''texte sélectionné'''&amp;lt;/nowiki&amp;gt;) au début et à la fin du texte.&lt;br /&gt;
&lt;br /&gt;
Vous pouvez utiliser les 3 citations simples pour donner une apparence différent a votre article '''bold''' sans avoir besoin de l'outil '''Bold Text'''.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:Toolitalictext.png]] '''Italic Text:'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Utiliser l’outil '''Italic Text''' pour faire partie du contenu visible d'une manière élégante.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Sélectionnez le texte que vous souhaitez faire en italique un clic sur l'outil '''Italic Text'''.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
 &amp;lt;nowiki&amp;gt;&lt;br /&gt;
Your softphone: ''should be ready to make calls''&lt;br /&gt;
&amp;lt;/nowiki&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
La sortie de code doit être le texte sélectionné entouré par 2 citations simples ((&amp;lt;nowiki&amp;gt;''TexteSélectionne''&amp;lt;/nowiki&amp;gt;) au début et à la fin du texte.&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Port_Rejection</id>
		<title>Port Rejection</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Port_Rejection"/>
				<updated>2013-04-19T17:33:55Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: Created page with &amp;quot;'''Rejections.''' In first place we must understand that a port request starts with your paperwork to us, then we submit your request to our CLEC (they are the actual holder of n...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;'''Rejections.'''&lt;br /&gt;
In first place we must understand that a port request starts with your paperwork to us, then we submit your request to our CLEC (they are the actual holder of numbers). That CLEC then submits the port request to losing carrier's (CLEC). At that point the ball is in losing CLEC's court. We then notify you when our CLEC notifies us of a pending porting date (FOC) or a rejection.&lt;br /&gt;
When porting a number rejections are always a possibility. Rejections are different depending on the situation, it can be for information missing or information mismatch.&lt;br /&gt;
&lt;br /&gt;
As an '''Important Note''' we must say that all rejections for mismatch information always come from the losing carrier. We wish to have every porting number with us as fast and smooth as possible, so there is no reason why we should reject any order.&lt;br /&gt;
In case that your porting order gets rejected, you must contact the losing carrier. The best way to identify the Mismatch and correct it would be to get a CSR (Customer Service Record), which contains the necessary information to complete the request correctly.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Rejections are so different that we cannot name them all. We will list the most common ones according to our experience:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
REJECTION FOR MISMATCH INFORMATION (Name, Address, Company Name)&lt;br /&gt;
&lt;br /&gt;
The info that matters is not the info that your provider has listed for you, but rather the info that is listed on record with your provider's CLEC (upstream carrier). Your VoIP provider uses a CLEC (Level 3, XO, etc.) to provide your number and this is the entity where ports take place. The info might be different if you moved and notified your VoIP provider, who in turn did not update the records with their CLEC holding your number. It is also possible in some cases that the CLEC has on file the info of your VoIP provider rather than your address. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
ACCOUNT NUMBER, RESELLER MISMATCH:&lt;br /&gt;
The account number provided or the reseller name given does not match with what the losing CLEC has on records, even though the information appears the same on the billing invoice. Remember that sometimes the information on the losing CLEC's end might be different to the one the losing reseller has. For a successful port, we must always match the CLEC's information.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
LEAVING STRANDED SERVICES/NUMBERS/FEATURES:&lt;br /&gt;
&lt;br /&gt;
Sometimes the account with the losing carrier might have some numbers, services or other features which if not mentioned, can cause a rejection. It is important to always mention this information on the Partial Port section and also the actions to be taken with them. Most carriers will not allow the remaining services to be kept active, in most cases they will have to be disconnected at the time of porting.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
FREEZE ON THE ACCOUNT, PENDING ORDER:&lt;br /&gt;
&lt;br /&gt;
This kind of rejection are very strange, usually there is no further information. The losing carrier only advises our carrier that the order was rejected for pending order. As usual, the customer must contact the losing carrier and have the pending order removed and provide the confirmation number once it has been gone so we may resubmit the order.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
MORE RECENT AUTHORIZATION&lt;br /&gt;
&lt;br /&gt;
Sometimes, even when we already have an FOC date, the losing carrier is able to reject the order, this kind of rejections is called for More Recent Authorization. This means that the losing carrier received a more recent authorization than ours to port this number or that the customer contacted the losing carrier and cancelled this request, or that the losing carrier received a request from another carrier more recently. In this case you will also need to contact the losing carrier to verify this and then let us know how to proceed.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
In every case, our Staff will provide as much information as possible to help you understand and clear the rejection. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''IMPORTANT'''&lt;br /&gt;
&lt;br /&gt;
Remember that we have limited time to reply to our carrier about any rejections. Please try to have the rejection cleared and reply to us within the next 7 days. Rejections that are not cleared or replied after this time might be automatically cancelled and you will have to start a new order. In some cases a refund is not applicable since carriers are already paid.&lt;br /&gt;
&lt;br /&gt;
Feel free to contact us if you have any questions about this WikiNote.&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Devices</id>
		<title>Devices</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Devices"/>
				<updated>2013-04-17T18:37:29Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==3COM 3108 Wireless Phone== &lt;br /&gt;
&lt;br /&gt;
[[File:3com_3108_1.jpg|300px|thumb|left|3COM 3108 Wireless Phone]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' 3COM 3108 Wireless Phone&lt;br /&gt;
&lt;br /&gt;
'''Company:''' 3COM&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The 3Com 3108 Wireless Telephone is a Session Initiation Protocol (SIP)-based wireless Voice over Internet Protocol (VoIP) telephone. SIP is an internationally recognized standard &amp;lt;nowiki&amp;gt;(IETF RFC 3261)&amp;lt;/nowiki&amp;gt; for implementing VoIP. You can make and receive VoIP calls as long as your Wireless Telephone is registered with a SIP proxy server and you are operating it within range of an IEEE 802.11b/g enabled wireless network (WLAN). The SIP proxy server can belong to a wireless Internet Telephony Service Provider (ITSP) or corporate VoIP PBX system, such as the 3Com NBX® System.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[3COM_3108_Wireless_Phone|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Aastra 6730i/6731i VoIP Phone==&lt;br /&gt;
&lt;br /&gt;
[[File:Aastra6730i.jpg|300px|frame|left|Aastra 6730i VoIP Phone]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Aastra 6730i/6731i VoIP Phone&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Aastra&lt;br /&gt;
&lt;br /&gt;
'''Overview:'''The Aastra 6730i, a new member of the carrier-grade, open-standards based 67xi SIP portfolio, offers exceptional features and flexibility in an enterprise grade IP telephone. With a sleek, elegant design and a compact footprint, this multi-line SIP telephone delivers the advanced features and performance traditionally found only in higher priced products. Featuring a 3 line LCD display, the 6730i supports up to 6 lines with call appearances, offers advanced XML capability to access custom applications and is fully interoperable with leading IP-PBX platforms.&lt;br /&gt;
&lt;br /&gt;
Supported by a host of Aastra configuration options, XML development tools and continuous product enhancements via software releases, the value offered by the 6730i makes it is ideally suited for light telephone use for the small and home-based business applications.&lt;br /&gt;
&lt;br /&gt;
[[Aastra_6730i_VoIP_Phone|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Atcom AG188N==&lt;br /&gt;
&lt;br /&gt;
[[File:Atcom-ag188n.jpg|300px|thumb|left|Atcom AG188N]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Atcom AG188N&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Atcom&lt;br /&gt;
&lt;br /&gt;
'''Overview:'''	AG188N voice gateway is an Internet based one port voice gateway. AG188N ATA adapts multi voice control protocols and voice compression codec to directly convert analog voice into IP packet for internet transport, thus effectively using the existing bandwidth to provide PSTN quality voice service.&lt;br /&gt;
&lt;br /&gt;
AG188N ATA one FXS voice over IP gateway supports SIP, and IAX2 protocol, offering one 10/100Mbps Ethernet interface, one RJ11 telephone interface, one built-in router and lifeline port. AG-188N ATA is small and can be widely used in SOHO, small office and enterprise branches.&lt;br /&gt;
&lt;br /&gt;
[[Atcom AG188N|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Auerswald COMpact 5010==&lt;br /&gt;
&lt;br /&gt;
[[File:Auerswald_5010.jpg|300px|thumb|left|Auerswald COMpact 5010]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Auerswald COMpact 5010&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Auerswald&lt;br /&gt;
&lt;br /&gt;
'''Overview:'''	Communication center for small companies and ambitious private users with ample expansion possibilities&lt;br /&gt;
&lt;br /&gt;
The COMpact 5010 VoIP makes an ideal communication center for agencies, law firms and small craft businesses as well as the technology-conscious. With the according modules, it gives you 8 trunk lines (analogue, ISDN, VoIP) and connections for 10 internal participants (analogue, ISDN, VoIP). And if you want, our Automatic Update will always keep the operating software of your COMpact system up to speed!&lt;br /&gt;
&lt;br /&gt;
[[Auerswald COMpact 5010|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Cisco Linksys PAP2==&lt;br /&gt;
&lt;br /&gt;
[[File:Pap2.jpg|300px|thumb|left|Cisco Linksys PAP2]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Linksys PAP2&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The Linksys PAP2 is an analog telephony adapter (ATA), which allows for the connection of up to two analog telephones to a softswitch or VoIP carrier using Session Initiation Protocol (SIP). The physical connections on the device are two RJ11 jacks for the telephones and one RJ45 jack for ethernet. The ethernet connection is 10 Mbit/s, half-duplex. The device is configured through a web interface. &lt;br /&gt;
Each analog telephone is presented as a distinct SIP user.&lt;br /&gt;
&lt;br /&gt;
[[Cisco Linksys PAP2|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Cisco Linksys PAP2T==&lt;br /&gt;
&lt;br /&gt;
[[File:Pap2t.jpg|300px|thumb|left|Cisco Linksys PAP2T]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Linksys PAP2T&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The Cisco PAP2T Internet Phone Adapter with 2 VoIP Ports enables high-quality feature-rich VoIP service through your broadband Internet connection. Just plug it into your home router or gateway and use the two standard telephone ports to connect analog phones or fax machines. Each phone port operates independently, with separate phone service and phone numbers, like having two telephone lines. You'll get clear reception and reliable fax connections, even while using the Internet.&lt;br /&gt;
&lt;br /&gt;
With Internet telephony, along with low domestic and international phone rates, impressive arrays of special telephone features are available. Choose your preferred local dialing number, regardless of where you live. Or add a virtual telephone number to have forwarded to your Internet phone. You can even add a toll-free number. The Cisco PAP2T Internet Phone Adapter is compatible with these and all of the other special telephone features that are available from your Internet telephone service provider, such as caller ID, call waiting, voicemail, call forwarding, distinctive ring, and much more.&lt;br /&gt;
&lt;br /&gt;
[[Cisco Linksys PAP2T|See Configuration Details]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[PAP2T With Static IP|See Configuration Details with Static IP]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Cisco SPA112==&lt;br /&gt;
&lt;br /&gt;
[[File:SPA112.jpg|300px|thumb|left|Cisco SPA112]]&lt;br /&gt;
&lt;br /&gt;
'''Product:''' SPA112&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The Cisco SPA112 2 Port Adapter enables high-quality VoIP service with a comprehensive feature set through a broadband Internet connection. Easy to install and use, it works over an IP network to connect analog phones and fax machines to a VoIP service provider and provides support for additional LAN connections.&lt;br /&gt;
&lt;br /&gt;
The Cisco SPA112 includes two standard telephone ports to connect existing analog phones or fax machines to a VoIP service provider. Each phone line can be configured independently. With the Cisco SPA112, users can protect and extend their investment in their existing analog telephones, conference speakerphones, and fax machines as well as control their migration to IP voice with an extremely affordable, reliable solution.&lt;br /&gt;
&lt;br /&gt;
[[Cisco SPA112|See Configuration Details]]&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Cisco Linksys SPA942 NA==&lt;br /&gt;
&lt;br /&gt;
[[File:SPA942-0.jpg|300px|thumb|left|Cisco Linksys SPA942 NA]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Linksys SPA942 NA&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Four active lines and dual switched Ethernet ports offer incredible flexibility to the home or small-business Internet telephony user. Part of Cisco Small Business IP Phone Series, the SPA942 IP Phone can be configured to carry a unique phone number or extension for each of its lines, or can be configured to use a shared number over multiple phones.&lt;br /&gt;
&lt;br /&gt;
Based on the SIP standard, the SPA942 is able to easily integrate new features and services offered by providers. A high-resolution display makes for easy menu- and web-based configuration.&lt;br /&gt;
&lt;br /&gt;
[[Cisco_Linksys_SPA942_NA|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Cisco IP Phone 7940/7960==&lt;br /&gt;
&lt;br /&gt;
[[File:Cisco_7960g.png|300px|thumb|left|Cisco IP Phone 7940/7960]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Cisco IP Phone 7940/7960&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The Cisco IP Phone 7940/7960 is a full-feature telephone that provides voice communication over an IP network. This phone functions like a traditional analog phone, allowing you to place and receive telephone calls. This phone also supports features, such as network call forwarding, redialing, speed dialing, transferring calls, placing conference calls, and accessing voice mail.  Phones require Power Over Ethernet (PoE) or [http://www.ciscopowercube.com Cisco CP-PWR-CUBE] 48V AC Adapter to power up.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Cisco_IP_Phone_7940/7960|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Cisco SPA2100 Phone Adapter==&lt;br /&gt;
&lt;br /&gt;
[[File:Sipura2100.jpg|300px|thumb|left|Cisco SPA2100 Phone Adapter]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Cisco SPA2100 Phone Adapter&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Inexpensive, easy to install, and simple to use, the Cisco® SPA2100 Phone Adapter with Router (Figure 1) connects a standard telephone or fax machine to an IP-based data network. Voice over IP (VoIP) service providers can offer residential and business users traditional and enhanced communication services via the customer's broadband connection to the Internet.&lt;br /&gt;
&lt;br /&gt;
The Cisco SPA2100 features two basic telephone ports to connect existing analog phones or fax machines to a private branch exchange (PBX) system. It also includes two RJ-45 Ethernet interfaces to connect to a home or office LAN, as well as an Ethernet connection to connect a broadband modem or router (WAN). Each phone line can be configured independently via software controlled by the service provider or the end user. With the SPA2100, users are able to protect and extend their investment in their existing analog telephones, conference speakerphones, and fax machines, as well as control their migration to IP with an extremely affordable, reliable solution.&lt;br /&gt;
 &lt;br /&gt;
[[Cisco SPA2100 Phone Adapter|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Cisco SPA2102 Phone Adapter with Router==&lt;br /&gt;
&lt;br /&gt;
[[File:Spa2102b.jpg|300px|thumb|left|Cisco SPA2102 Phone Adapter with Router]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Cisco SPA2102 Phone Adapter with Router&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Inexpensive, easy to install, and simple to use, the Cisco SPA2102 Phone Adapter with Router connects a standard telephone or fax machine to an IP-based data network. Voice over IP (VoIP) service providers can offer residential and business users traditional and enhanced communication services via the customer's broadband connection to the Internet.&lt;br /&gt;
&lt;br /&gt;
The Cisco SPA2102 features two basic telephone ports to connect existing analog phones or fax machines to a private branch exchange (PBX) system. It also includes two 100BASE-T RJ-45 Ethernet interfaces to connect to a home or office LAN, as well as an Ethernet connection to connect a broadband modem or router (WAN). Each phone line can be configured independently via software controlled by the service provider or the end user. With the SPA2102, users are able to protect and extend their investment in their existing analog telephones, conference speakerphones, and fax machines, as well as control their migration to IP with an extremely affordable, reliable solution.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Cisco_SPA2102_Phone_Adapter_with_Router|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Cisco SPA504G Phone==&lt;br /&gt;
&lt;br /&gt;
[[File:Cisco_spa504g.jpg|300px|thumb|left|Cisco SPA504G Phone]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Cisco SPA504G Phone&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:'''&lt;br /&gt;
The Cisco SPA504G uses standard encryption protocols to perform highly secure remote provisioning and&lt;br /&gt;
unobtrusive in-service software upgrades. Remote provisioning tools include detailed performance measurement&lt;br /&gt;
and troubleshooting features, enabling network providers to deliver high-quality support to their subscribers. Remote&lt;br /&gt;
provisioning also saves service providers the time and expense of managing, preloading, and reconfiguring&lt;br /&gt;
customer premises equipment.&lt;br /&gt;
&lt;br /&gt;
[[Cisco_SPA504G_Phone|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Grandstream HandyTone 286==&lt;br /&gt;
&lt;br /&gt;
[[File:Grandstream286.gif|300px|thumb|left|Grandstream HandyTone 286]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Grandstream HandyTone 286&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Grandstream&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Grandstream's award-wining HandyTone-286 is innovative Analog Telephone Adaptor that offers a rich &lt;br /&gt;
set of functionality and superb sound quality at ultra-affordable price.  They are fully compatible with SIP &lt;br /&gt;
industry standard and can interoperate with many other SIP compliant devices and software on the &lt;br /&gt;
market   &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Grandstream_HandyTone_286|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Grandstream HandyTone 486==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:HT486.jpg|300px|thumb|left|Grandstream HandyTone 486]]&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Grandstream HandyTone 486&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Grandstream&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Grandstream's award-wining HandyTone-486 is an all-in-one VoIP integrated access device that features superb audio quality, rich functionalities, high level of integration, compactness and ultraaffordability. The HandyTone-486 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market.&lt;br /&gt;
&lt;br /&gt;
Grandstream HandyTone-486 has been awarded the Best of Show product in 2004 Internet Telephony Conference and Expo.&lt;br /&gt;
&lt;br /&gt;
[[Grandstream_HandyTone_486|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Grandstream HandyTone 502==&lt;br /&gt;
&lt;br /&gt;
[[File:Ht502.jpg|300px|thumb|left|Grandstream HandyTone 502 - HT502]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Grandstream HandyTone 502 - HT502&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Grandstream&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The HT502 is a powerful VoIP router.  The product's inclusion of an integrated high performance NAT router and 10Mbps Ethernet WAN and LAN ports enables a shared broadband connection between multiple ethernet devices.    &lt;br /&gt;
&lt;br /&gt;
In addition to being SIP 2.0 standard compliant, the product supports Universal Plug-in-Play (UPnP), up to 2 SIP account profiles, and advanced telephony features.&lt;br /&gt;
&lt;br /&gt;
Enhanced security&lt;br /&gt;
&lt;br /&gt;
Automated provisioning using symmetric and asymmetric voice&lt;br /&gt;
&lt;br /&gt;
Support for a broad range of popular voice codec&lt;br /&gt;
&lt;br /&gt;
[[Grandstream_HandyTone_502_-_HT502|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Mediatrix 4100 Series==&lt;br /&gt;
&lt;br /&gt;
[[File:Mediatrix4102s.jpg|300px|thumb|left|Mediatrix 4102]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' : Mediatrix  4102S and 4100 Series running DGW 2.0 firmware&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Media5 Corporation&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The Mediatrix® 4100 Series device is a security ready VoIP gateway, connecting up to two analog phones and/or faxes, as well as a PC or a home router to a broadband modem. The Mediatrix 4102 offers security features such as SIP over TLS, SRTP, certificates management, and HTTPS designed to bring enhanced security for the network management, SIP signaling and media transmission aspects.&lt;br /&gt;
&lt;br /&gt;
[[Media5 Mediatrix 4100|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Netgear WGR615V==&lt;br /&gt;
&lt;br /&gt;
[[File:NetgearWGR615V.jpg|300px|thumb|left|Netgear WGR615V]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' WGR615V&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Netgear&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The WGR615V was never sold to directly to the public when it was new but since the model is discontinued, lots of them are being sold.&lt;br /&gt;
It is a wireless (802.11 G) router that happens to have a built-in ATA.&lt;br /&gt;
It is possible to use just the ATA part.&lt;br /&gt;
&lt;br /&gt;
[[Netgear WGR615V|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==OBi 100/110==&lt;br /&gt;
&lt;br /&gt;
[[File:OBi110-ATA.jpg|300px|thumb|left|OBi110]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' OBi 100/110&lt;br /&gt;
&lt;br /&gt;
'''Company:''' OBIHAI Technology Inc&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' With OBi devices you are in control of your communications life. From the OBi's on-board connections as well as via the Internet, you have the power to bridge mobile, fixed line and Internet telephone services. The OBi100 &amp;amp; OBi110 are stand-alone, dedicated devices, built with a high-performance &amp;quot;system on a chip&amp;quot; platform to ensure high-quality voice conversations. Every OBi device has high availability and reliability. It is 'always-on' to make or receive a call. With an OBi device, a computer is not required and a computer does not need to be on to talk on the phone or use the OBi's powerful service bridging features. To get started, all you need is a phone, power and a connection to the Internet.&lt;br /&gt;
&lt;br /&gt;
The OBi110 has one phone port and one line port. Use the OBi110 when you need an analog line connection to a traditional telephone network or service. Think of the OBi110 LINE port as a gateway to a traditional phone service. If you do not have a traditional phone service at home, then the OBi100 is probably the right product to get. &lt;br /&gt;
&lt;br /&gt;
[[OBi 100/110|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Panasonic KX-TGP 550==&lt;br /&gt;
&lt;br /&gt;
[[File:Pana550b.jpg|300px|thumb|left|Panasonic KX-TGP 550]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Panasonic KX-TGP 550&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Panasonic&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Panasonic KX-TGP 550 SIP Cordless Phone System allows you to have up to eight (8) phonenumbers.You can set up in several ways: for example, you can set thephone number for each handset. Or you can group the handsets bygroup setting and restrict the incoming calls receivals to the specifichandsets. Handsets if you need them.&lt;br /&gt;
&lt;br /&gt;
*Support for 3 simultaneous network conversations&lt;br /&gt;
*CODEC: G.711a-law / G.711μ-law / G.722(wideband) / G.729a / G.726(32K)&lt;br /&gt;
*DECT radio technology&lt;br /&gt;
*2.1&amp;quot; Large LCD with white backlight on cordless handset&lt;br /&gt;
*Up to 6 DECT cordless handsets*1&lt;br /&gt;
*Support for up to 8 SIP registrations (e.g. up to 8 DID lines or extensions)&lt;br /&gt;
*Hands-free speaker phone on cordless handset&lt;br /&gt;
*Wall mountable base unit&lt;br /&gt;
&lt;br /&gt;
[[Panasonic KX-TGP 550|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Pirelli DP-L10==&lt;br /&gt;
&lt;br /&gt;
[[File:Pirelli1.jpg|300px|thumb|left|Pirelli DP-L10]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Pirelli DP-L10&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Pirelli&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Pirelli's DualPhone DP-L10 phone combines GSM tri-band capabilities with SIP-based Wireless VoIP via an integrated WLAN 802.11b/g interface, combining cell phone technology with the added advantage of transporting phone calls over the Internet.&lt;br /&gt;
&lt;br /&gt;
The Dual Phone enables mobile phone features such as Internet browsing, e-mail, SMS, and MMS, which can also be used through a fixed-broadband connection, providing the same mobile services with the added benefits of greater bandwidth and cost savings.&lt;br /&gt;
&lt;br /&gt;
[[Pirelli DP-L10|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Polycom SoundStation IP 4000 Conference Phone==&lt;br /&gt;
&lt;br /&gt;
[[File:Polycom-4000-0.gif|300px|thumb|left|Polycom SoundStation IP 4000 Conference Phone]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Polycom SoundStation IP 4000 Conference Phone&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Polycom&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' the SoundStation IP 4000 SIP voice conferencing unit is the answer for organizations that are ready for the&lt;br /&gt;
benefits and versatility of a SIP enabled business. Designed for offices or small to medium sized conference rooms, the SoundStation IP 4000 SIP provides remarkable room coverage. You can speak naturally from up to 10-feet away from a microphone and still be heard clearly on the far end of the call. Need coverage for a larger room? The optional extension microphones offer an increased pickup for larger rooms. Plus, with gated microphone technology, echo and background noise is almost entirely eliminated.&lt;br /&gt;
&lt;br /&gt;
The SoundStation IP 4000 SIP also provides familiar features that are easy to use. The menu driven user interface, viewable on a high-resolution backlit LCD, offers convenient access to business telephony functions you use most including transfer, hold, redial, and conference.&lt;br /&gt;
&lt;br /&gt;
[[Polycom_SoundStation_IP_4000_Conference_Phone|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Polycom SoundPoint IP 501, 550, 650, etc.==&lt;br /&gt;
&lt;br /&gt;
[[File:Polycom501.jpg|258px|thumb|left|Polycom SoundPoint IP 501]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Polycom SoundPoint IP 501, 550, 650, etc.&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Polycom&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The SoundPoint IP series are multi-line (3-6 lines depending on model) Voice over IP telephones that seamlessly integrate with IP PBX and softswitch vendors’ IP solutions. &lt;br /&gt;
&lt;br /&gt;
As protocols develop and standards evolve, it’s easy to update the phone in the field via a software download, thus enabling new features and functionality for the phone and protecting your investment. &lt;br /&gt;
&lt;br /&gt;
Whether you deploy MGCP or SIP standards, Polycom offers a solution that fits all your business communication needs.&lt;br /&gt;
&lt;br /&gt;
[[Polycom_SoundPoint_IP_501|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Siemens Gigaset C450-Ip==&lt;br /&gt;
&lt;br /&gt;
[[File:Siemens_gigaset_c450_IP.jpg|300px|thumb|left|Siemens Gigaset C450-Ip]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Siemens Gigaset C450-Ip&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Siemens&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The Gigaset C450 is an entry phone in the Siemens Gigaset product line, the addition of IP connectivity via a standard Ethernet 10/100 BaseT interface and SIP protocol within a reasonable price bracket, opens large applications where wireless operation and SIP are required.&lt;br /&gt;
The Ethernet connectivity allows the unit to work without a PC.&lt;br /&gt;
&lt;br /&gt;
The dual mode (SIP/PSTN) enables incoming call on legacy interface with existing directory number and safe emergency outgoing calls.&lt;br /&gt;
&lt;br /&gt;
The presentation of the unit with an independent base and a dedicated phone charger/support will simplify cabling. &lt;br /&gt;
&lt;br /&gt;
[[Siemens Gigaset C450-Ip|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==SNOM 320 VoIP Phone==&lt;br /&gt;
&lt;br /&gt;
[[File:Snom320.png|300px|frame|left|Snom 320 VoIP Phone]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Snom 320 VoIP Phone&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Snom&lt;br /&gt;
&lt;br /&gt;
'''Overview:'''Ideal for the office and everyone who spends a lot of time on the phone, the snom 320 is an affordable, yet powerful SIP business phone with built-in, full-duplex speakerphone and three-party conference bridging.&lt;br /&gt;
&lt;br /&gt;
[[SNOM 320|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Snom m3 VoIP Phone==&lt;br /&gt;
&lt;br /&gt;
[[File:Snom_m3.png|300px|thumb|left|Snom m3 VoIP Phone]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Snom m3 VoIP Phone&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Snom&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The snom m9 is the next generation DECT handheld (CAT-iq) that empowers users with the convenience of wireless communication along with the widely accepted benefits and feature richness of Voice-over-IP telephony. &lt;br /&gt;
&lt;br /&gt;
The snom m9 promises to deliver excellent speech quality through digital and wideband audio (klarVOICE).&lt;br /&gt;
&lt;br /&gt;
By combining professional functions of versatile business communication with the intuitive features of the mobile-carrier world, the snom m9 is ideally suited for professional and private use alike. With features such as hands free mode, calling line identification (CLI) by displaying name, number and image of the caller as well as typical mobile-phone features such as Address Book, Calendar, Calculator and Alarm function, the snom m9 provides the perfect blend of mobility and accessibility.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Snom_m3_VoIP_Phone|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Telco AC-211==&lt;br /&gt;
&lt;br /&gt;
[[File:Ac211n.jpg|300px|thumb|left|Telco AC-211]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Telco AC-211&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Telco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Telco AC-211 is a SIP ATA supporting two lines and numerous configuration options.  This ATA is most commonly found as the AC-211-SR &amp;amp; AC-211N from the now defunct SunRocket service.  This device works well with voip.ms once configured.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Telco_AC-211|See Configuration Details]]&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Yealink SIP-T28P (VSRF)==&lt;br /&gt;
&lt;br /&gt;
[[File:Yealink-sip-t28p.jpg|300px|thumb|left|Yealink SIP-T28P]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Yealink SIP-T28P&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Yealink&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Yealink SIP-T28P represents the next generation VoIP phone which designed for the business user who needs rich telephony features, friendly UI and super voice quality. It is equipped with the TI TITAN chipset, offers high definition voice quality through TI voice engine, HD handset, HD speaker and HD codec (G.722).&lt;br /&gt;
&lt;br /&gt;
By the large, high-resolution graphical display, and together with all the 48 keys, SIP-T28P offers an excellent user experience to configure, make calls, express XML browser, etc. Moreover, to avoid problems with unwanted violations of your audio data, Yealink SIP-T28P supports the security standards TLS, SRTP, HTTPS, 802.1x, Open VPN and AES encryption which are necessary to protect against electronic eavesdropping and data theft.&lt;br /&gt;
&lt;br /&gt;
[[Yealink_SIP-T28P|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
[[Category:Devices]]&lt;br /&gt;
&lt;br /&gt;
==Zycoo ZP502==&lt;br /&gt;
&lt;br /&gt;
[[File:ZP502.jpg|left|Zycoo ZP502]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Zycoo ZP502&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Zycoo ZP502&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' ZP502 VoIP Phone is ZYCOO business IP phone terminal which adopts SIP and IAX2 protocols.&lt;br /&gt;
&lt;br /&gt;
With Broadcom solution,compatible with various Platforms such as Asterisk, FreePBX, Broadsoft, Cisco call manager etc.&lt;br /&gt;
&lt;br /&gt;
[[Zycoo ZP502|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2013-03-21T20:01:58Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBX's&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** Digital Receptionist (IVR)|Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** FAS (False Answer Supervision)|FAS (False Answer Supervision)&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** SMS|SMS&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Timbre En Grupo (Ring Groups)|Timbre En Grupo&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2013-03-21T20:01:11Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBX's&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** Digital Receptionist (IVR)|Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** FAS (False Answer Supervision)|FAS (False Answer Supervision)&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** SMS|Short Message Service(SMS)&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Timbre En Grupo (Ring Groups)|Timbre En Grupo&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/MediaWiki:Sidebar</id>
		<title>MediaWiki:Sidebar</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/MediaWiki:Sidebar"/>
				<updated>2013-03-21T20:00:38Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;* VoIP.ms Wiki&lt;br /&gt;
** http://voip.ms| VoIP.ms Website&lt;br /&gt;
** mainpage|Welcome&lt;br /&gt;
** Features|Features&lt;br /&gt;
** FAQ|FAQ&lt;br /&gt;
** randompage-url|randompage&lt;br /&gt;
&lt;br /&gt;
* Configuration&lt;br /&gt;
** PBXs|PBX's&lt;br /&gt;
** devices|Devices&lt;br /&gt;
** softphones|Softphones&lt;br /&gt;
&lt;br /&gt;
* Guides (English)&lt;br /&gt;
** Add Articles|Add Articles&lt;br /&gt;
** Getting Started| Getting Started&lt;br /&gt;
** Account Settings|Account Settings&lt;br /&gt;
** Calculating my expenses|Calculating my expenses&lt;br /&gt;
** Call Detail Records|Call Detail Records&lt;br /&gt;
** Call Forwarding|Call Forwarding&lt;br /&gt;
** Call quality issues|Call quality issues&lt;br /&gt;
** Callback|Callback&lt;br /&gt;
** Caller ID|Caller ID&lt;br /&gt;
** CallerID Filtering|CallerID Filtering&lt;br /&gt;
** CallerID number spoofing|CallerID number spoofing&lt;br /&gt;
** Calling Queues|Calling Queue&lt;br /&gt;
** Calls Cost|Calls Cost&lt;br /&gt;
** Changing DID Billing Plan|Changing DID Billing Plan&lt;br /&gt;
** Choosing Server|Choosing Server&lt;br /&gt;
** Dial Plan for Linksys ATAs|Dial Plan for Linksys ATAs&lt;br /&gt;
** Dialing Codes|Dialing Codes&lt;br /&gt;
** Dialing Rules|Dialing Rules&lt;br /&gt;
** Dialing Rules and Patterns|Dialing Rules and Patterns&lt;br /&gt;
** DID Troubleshooting|DID Troubleshooting&lt;br /&gt;
** Digital Receptionist (IVR)|Digital Receptionist (IVR)&lt;br /&gt;
** DISA|DISA&lt;br /&gt;
** E911|E911&lt;br /&gt;
** FAS (False Answer Supervision)|FAS (False Answer Supervision)&lt;br /&gt;
** Manage DID|Manage DID&lt;br /&gt;
** PBX Security|PBX Security&lt;br /&gt;
** Phone book|Phone book&lt;br /&gt;
** Porting a Number|Porting a Number&lt;br /&gt;
** Problems logging in|Problems logging in&lt;br /&gt;
** Recordings|Recordings&lt;br /&gt;
** Registration issue|Registration Issue&lt;br /&gt;
** Registration status on desktop|Registration status on desktop&lt;br /&gt;
** Remove a DID|Remove a DID&lt;br /&gt;
** Reseller Basic Guide|Reseller Basic Guide&lt;br /&gt;
** Ring Groups|Ring Groups&lt;br /&gt;
** Service Cost|Service Cost&lt;br /&gt;
** Short Message Service(SMS)|SMS&lt;br /&gt;
** SIP URI|SIP URI&lt;br /&gt;
** Sub Accounts|Sub Accounts&lt;br /&gt;
** Time Conditions|Time Conditions&lt;br /&gt;
** Troubleshooting Outgoing Calls|Troubleshooting Outgoing Calls&lt;br /&gt;
** Unlocking All International Destinations|Unlocking All International Destinations&lt;br /&gt;
** Value vs Premium|Value vs Premium&lt;br /&gt;
** Voicemail|Voicemail&lt;br /&gt;
&lt;br /&gt;
* Guides (Français)&lt;br /&gt;
** Mise en Marche|Mise en Marche&lt;br /&gt;
** Boîte Vocale (Voicemail)|Boîte Vocale&lt;br /&gt;
** Changement du plan de facturation d'un Numéro|Changement du plan de facturation d'un Numéro&lt;br /&gt;
** Codes de Composition|Codes de Composition&lt;br /&gt;
** Coût des Services Rendus|Coût des Services Rendus&lt;br /&gt;
** Débloquer_les_destinations_internationales|Débloquer les destinations internationales&lt;br /&gt;
** Effacer un Numéro DID|Effacer un Numéro DID&lt;br /&gt;
** Gérer un DID (Manage DID)|Gérer un DID&lt;br /&gt;
** ID de l'appelant (Caller ID)|ID de l'appelant&lt;br /&gt;
** Revendeur_Guide_Elementaire|Revendeur Guide Elementaire&lt;br /&gt;
** Paramètres du compte (Account Settings)|Paramètres du compte&lt;br /&gt;
** Problèmes_de_Connexion|Problèmes de Connexion&lt;br /&gt;
** Problème d'enregistrement|Problème d'enregistrement&lt;br /&gt;
** Service_E911|Service E911&lt;br /&gt;
** Transfert d'un Numéro (Portability)|Transfert d'un Numéro&lt;br /&gt;
** Value vs Premium (Français)|Value vs Premium&lt;br /&gt;
&lt;br /&gt;
* Guías (Español)&lt;br /&gt;
** Primeros Pasos|Primeros Pasos&lt;br /&gt;
** Acceso directo al sistema interno (DISA)|Acceso directo al sistema interno&lt;br /&gt;
** Buzón de voz (Voicemail)|Buzón de voz&lt;br /&gt;
** Calculando mis gastos|Calculando mis gastos&lt;br /&gt;
** Cambiar Plan de DID (Changing DID Billing Plan)|Cambiar Plan de DID&lt;br /&gt;
** Códigos de Marcado|Códigos de Marcado&lt;br /&gt;
** Condiciones de Tiempo (Time Conditions)|Condiciones de Tiempo&lt;br /&gt;
** Configuración de DID (Manage DID)|Configuración de DID&lt;br /&gt;
** Configuraciones de la Cuenta (Account Settings)|Configuraciones de la Cuenta&lt;br /&gt;
** Costo del servicio|Costo del servicio&lt;br /&gt;
** Costo por llamada|Costo por llamada&lt;br /&gt;
** Desbloqueo de todas las llamadas internacionales|Desbloqueo de todas las llamadas internacionales&lt;br /&gt;
** Desvío de Llamadas (Call Forwarding)|Desvio de Llamadas&lt;br /&gt;
** Dial Plan para ATA Linksys|Dial Plan para ATA Linksys&lt;br /&gt;
** Dirección URI (SIP URI)|Dirección URI&lt;br /&gt;
** Directorio (Phone Book)|Directorio&lt;br /&gt;
** Elegir servidor|Elegir servidor&lt;br /&gt;
** Eliminar un DID|Eliminar un DID&lt;br /&gt;
** Filtro de Llamadas (CallerID Filtering)|Filtro de Llamadas&lt;br /&gt;
** Grabaciones (Recordings)|Grabaciones&lt;br /&gt;
** Llamadas en Cola (Calling Queues)|Llamadas en Cola&lt;br /&gt;
** Numero Identificador (Caller ID)|Numero Identificador&lt;br /&gt;
** Porteo de numeros|Porteo de numeros&lt;br /&gt;
** Problemas de audio|Problemas de audio&lt;br /&gt;
** Problemas de registro|Problemas de registro&lt;br /&gt;
** Problemas Para Iniciar Sesión|Problemas Para Iniciar Sesión&lt;br /&gt;
** Registro de Llamadas (CDR)|Registro de Llamadas&lt;br /&gt;
** Regreso de LLamada (Callback)|Regreso de LLamada&lt;br /&gt;
** Seguridad en PBX|Seguridad en PBX&lt;br /&gt;
** Solución de problemas de llamadas salientes|Solución de problemas de llamadas salientes&lt;br /&gt;
** Sub Cuentas (Sub Accounts)|Sub Cuentas&lt;br /&gt;
** Suplantación de identidad (CallerID spoofing)|Suplantación de identidad&lt;br /&gt;
** Timbre En Grupo (Ring Groups)|Timbre En Grupo&lt;br /&gt;
** Value vs. Premium|Value vs. Premium&lt;br /&gt;
&lt;br /&gt;
* SEARCH&lt;br /&gt;
* TOOLBOX&lt;br /&gt;
* LANGUAGES&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!-- ** helppage|help --&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/Devices</id>
		<title>Devices</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/Devices"/>
				<updated>2013-03-15T16:06:52Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: /* OBi110 */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==3COM 3108 Wireless Phone== &lt;br /&gt;
&lt;br /&gt;
[[File:3com_3108_1.jpg|300px|thumb|left|3COM 3108 Wireless Phone]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' 3COM 3108 Wireless Phone&lt;br /&gt;
&lt;br /&gt;
'''Company:''' 3COM&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The 3Com 3108 Wireless Telephone is a Session Initiation Protocol (SIP)-based wireless Voice over Internet Protocol (VoIP) telephone. SIP is an internationally recognized standard &amp;lt;nowiki&amp;gt;(IETF RFC 3261)&amp;lt;/nowiki&amp;gt; for implementing VoIP. You can make and receive VoIP calls as long as your Wireless Telephone is registered with a SIP proxy server and you are operating it within range of an IEEE 802.11b/g enabled wireless network (WLAN). The SIP proxy server can belong to a wireless Internet Telephony Service Provider (ITSP) or corporate VoIP PBX system, such as the 3Com NBX® System.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[3COM_3108_Wireless_Phone|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Aastra 6730i/6731i VoIP Phone==&lt;br /&gt;
&lt;br /&gt;
[[File:Aastra6730i.jpg|300px|frame|left|Aastra 6730i VoIP Phone]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Aastra 6730i/6731i VoIP Phone&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Aastra&lt;br /&gt;
&lt;br /&gt;
'''Overview:'''The Aastra 6730i, a new member of the carrier-grade, open-standards based 67xi SIP portfolio, offers exceptional features and flexibility in an enterprise grade IP telephone. With a sleek, elegant design and a compact footprint, this multi-line SIP telephone delivers the advanced features and performance traditionally found only in higher priced products. Featuring a 3 line LCD display, the 6730i supports up to 6 lines with call appearances, offers advanced XML capability to access custom applications and is fully interoperable with leading IP-PBX platforms.&lt;br /&gt;
&lt;br /&gt;
Supported by a host of Aastra configuration options, XML development tools and continuous product enhancements via software releases, the value offered by the 6730i makes it is ideally suited for light telephone use for the small and home-based business applications.&lt;br /&gt;
&lt;br /&gt;
[[Aastra_6730i_VoIP_Phone|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Atcom AG188N==&lt;br /&gt;
&lt;br /&gt;
[[File:Atcom-ag188n.jpg|300px|thumb|left|Atcom AG188N]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Atcom AG188N&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Atcom&lt;br /&gt;
&lt;br /&gt;
'''Overview:'''	AG188N voice gateway is an Internet based one port voice gateway. AG188N ATA adapts multi voice control protocols and voice compression codec to directly convert analog voice into IP packet for internet transport, thus effectively using the existing bandwidth to provide PSTN quality voice service.&lt;br /&gt;
&lt;br /&gt;
AG188N ATA one FXS voice over IP gateway supports SIP, and IAX2 protocol, offering one 10/100Mbps Ethernet interface, one RJ11 telephone interface, one built-in router and lifeline port. AG-188N ATA is small and can be widely used in SOHO, small office and enterprise branches.&lt;br /&gt;
&lt;br /&gt;
[[Atcom AG188N|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Cisco Linksys PAP2==&lt;br /&gt;
&lt;br /&gt;
[[File:Pap2.jpg|300px|thumb|left|Cisco Linksys PAP2]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Linksys PAP2&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The Linksys PAP2 is an analog telephony adapter (ATA), which allows for the connection of up to two analog telephones to a softswitch or VoIP carrier using Session Initiation Protocol (SIP). The physical connections on the device are two RJ11 jacks for the telephones and one RJ45 jack for ethernet. The ethernet connection is 10 Mbit/s, half-duplex. The device is configured through a web interface. &lt;br /&gt;
Each analog telephone is presented as a distinct SIP user.&lt;br /&gt;
&lt;br /&gt;
[[Cisco Linksys PAP2|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Cisco Linksys PAP2T==&lt;br /&gt;
&lt;br /&gt;
[[File:Pap2t.jpg|300px|thumb|left|Cisco Linksys PAP2T]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Linksys PAP2T&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The Cisco PAP2T Internet Phone Adapter with 2 VoIP Ports enables high-quality feature-rich VoIP service through your broadband Internet connection. Just plug it into your home router or gateway and use the two standard telephone ports to connect analog phones or fax machines. Each phone port operates independently, with separate phone service and phone numbers, like having two telephone lines. You'll get clear reception and reliable fax connections, even while using the Internet.&lt;br /&gt;
&lt;br /&gt;
With Internet telephony, along with low domestic and international phone rates, impressive arrays of special telephone features are available. Choose your preferred local dialing number, regardless of where you live. Or add a virtual telephone number to have forwarded to your Internet phone. You can even add a toll-free number. The Cisco PAP2T Internet Phone Adapter is compatible with these and all of the other special telephone features that are available from your Internet telephone service provider, such as caller ID, call waiting, voicemail, call forwarding, distinctive ring, and much more.&lt;br /&gt;
&lt;br /&gt;
[[Cisco Linksys PAP2T|See Configuration Details]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[PAP2T With Static IP|See Configuration Details with Static IP]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Cisco SPA112==&lt;br /&gt;
&lt;br /&gt;
[[File:SPA112.jpg|300px|thumb|left|Cisco SPA112]]&lt;br /&gt;
&lt;br /&gt;
'''Product:''' SPA112&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The Cisco SPA112 2 Port Adapter enables high-quality VoIP service with a comprehensive feature set through a broadband Internet connection. Easy to install and use, it works over an IP network to connect analog phones and fax machines to a VoIP service provider and provides support for additional LAN connections.&lt;br /&gt;
&lt;br /&gt;
The Cisco SPA112 includes two standard telephone ports to connect existing analog phones or fax machines to a VoIP service provider. Each phone line can be configured independently. With the Cisco SPA112, users can protect and extend their investment in their existing analog telephones, conference speakerphones, and fax machines as well as control their migration to IP voice with an extremely affordable, reliable solution.&lt;br /&gt;
&lt;br /&gt;
[[Cisco SPA112|See Configuration Details]]&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Cisco Linksys SPA942 NA==&lt;br /&gt;
&lt;br /&gt;
[[File:SPA942-0.jpg|300px|thumb|left|Cisco Linksys SPA942 NA]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Linksys SPA942 NA&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Four active lines and dual switched Ethernet ports offer incredible flexibility to the home or small-business Internet telephony user. Part of Cisco Small Business IP Phone Series, the SPA942 IP Phone can be configured to carry a unique phone number or extension for each of its lines, or can be configured to use a shared number over multiple phones.&lt;br /&gt;
&lt;br /&gt;
Based on the SIP standard, the SPA942 is able to easily integrate new features and services offered by providers. A high-resolution display makes for easy menu- and web-based configuration.&lt;br /&gt;
&lt;br /&gt;
[[Cisco_Linksys_SPA942_NA|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Cisco IP Phone 7940/7960==&lt;br /&gt;
&lt;br /&gt;
[[File:Cisco_7960g.png|300px|thumb|left|Cisco IP Phone 7940/7960]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Cisco IP Phone 7940/7960&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The Cisco IP Phone 7940/7960 is a full-feature telephone that provides voice communication over an IP network. This phone functions like a traditional analog phone, allowing you to place and receive telephone calls. This phone also supports features, such as network call forwarding, redialing, speed dialing, transferring calls, placing conference calls, and accessing voice mail.  Phones require Power Over Ethernet (PoE) or [http://www.ciscopowercube.com Cisco CP-PWR-CUBE] 48V AC Adapter to power up.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Cisco_IP_Phone_7940/7960|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Cisco SPA2100 Phone Adapter==&lt;br /&gt;
&lt;br /&gt;
[[File:Sipura2100.jpg|300px|thumb|left|Cisco SPA2100 Phone Adapter]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Cisco SPA2100 Phone Adapter&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Inexpensive, easy to install, and simple to use, the Cisco® SPA2100 Phone Adapter with Router (Figure 1) connects a standard telephone or fax machine to an IP-based data network. Voice over IP (VoIP) service providers can offer residential and business users traditional and enhanced communication services via the customer's broadband connection to the Internet.&lt;br /&gt;
&lt;br /&gt;
The Cisco SPA2100 features two basic telephone ports to connect existing analog phones or fax machines to a private branch exchange (PBX) system. It also includes two RJ-45 Ethernet interfaces to connect to a home or office LAN, as well as an Ethernet connection to connect a broadband modem or router (WAN). Each phone line can be configured independently via software controlled by the service provider or the end user. With the SPA2100, users are able to protect and extend their investment in their existing analog telephones, conference speakerphones, and fax machines, as well as control their migration to IP with an extremely affordable, reliable solution.&lt;br /&gt;
 &lt;br /&gt;
[[Cisco SPA2100 Phone Adapter|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Cisco SPA2102 Phone Adapter with Router==&lt;br /&gt;
&lt;br /&gt;
[[File:Spa2102b.jpg|300px|thumb|left|Cisco SPA2102 Phone Adapter with Router]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Cisco SPA2102 Phone Adapter with Router&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Inexpensive, easy to install, and simple to use, the Cisco SPA2102 Phone Adapter with Router connects a standard telephone or fax machine to an IP-based data network. Voice over IP (VoIP) service providers can offer residential and business users traditional and enhanced communication services via the customer's broadband connection to the Internet.&lt;br /&gt;
&lt;br /&gt;
The Cisco SPA2102 features two basic telephone ports to connect existing analog phones or fax machines to a private branch exchange (PBX) system. It also includes two 100BASE-T RJ-45 Ethernet interfaces to connect to a home or office LAN, as well as an Ethernet connection to connect a broadband modem or router (WAN). Each phone line can be configured independently via software controlled by the service provider or the end user. With the SPA2102, users are able to protect and extend their investment in their existing analog telephones, conference speakerphones, and fax machines, as well as control their migration to IP with an extremely affordable, reliable solution.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Cisco_SPA2102_Phone_Adapter_with_Router|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Cisco SPA504G Phone==&lt;br /&gt;
&lt;br /&gt;
[[File:Cisco_spa504g.jpg|300px|thumb|left|Cisco SPA504G Phone]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Cisco SPA504G Phone&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Cisco&lt;br /&gt;
&lt;br /&gt;
'''Overview:'''&lt;br /&gt;
The Cisco SPA504G uses standard encryption protocols to perform highly secure remote provisioning and&lt;br /&gt;
unobtrusive in-service software upgrades. Remote provisioning tools include detailed performance measurement&lt;br /&gt;
and troubleshooting features, enabling network providers to deliver high-quality support to their subscribers. Remote&lt;br /&gt;
provisioning also saves service providers the time and expense of managing, preloading, and reconfiguring&lt;br /&gt;
customer premises equipment.&lt;br /&gt;
&lt;br /&gt;
[[Cisco_SPA504G_Phone|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Grandstream HandyTone 286==&lt;br /&gt;
&lt;br /&gt;
[[File:Grandstream286.gif|300px|thumb|left|Grandstream HandyTone 286]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Grandstream HandyTone 286&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Grandstream&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Grandstream's award-wining HandyTone-286 is innovative Analog Telephone Adaptor that offers a rich &lt;br /&gt;
set of functionality and superb sound quality at ultra-affordable price.  They are fully compatible with SIP &lt;br /&gt;
industry standard and can interoperate with many other SIP compliant devices and software on the &lt;br /&gt;
market   &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Grandstream_HandyTone_286|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Grandstream HandyTone 486==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:HT486.jpg|300px|thumb|left|Grandstream HandyTone 486]]&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Grandstream HandyTone 486&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Grandstream&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Grandstream's award-wining HandyTone-486 is an all-in-one VoIP integrated access device that features superb audio quality, rich functionalities, high level of integration, compactness and ultraaffordability. The HandyTone-486 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market.&lt;br /&gt;
&lt;br /&gt;
Grandstream HandyTone-486 has been awarded the Best of Show product in 2004 Internet Telephony Conference and Expo.&lt;br /&gt;
&lt;br /&gt;
[[Grandstream_HandyTone_486|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Grandstream HandyTone 502==&lt;br /&gt;
&lt;br /&gt;
[[File:Ht502.jpg|300px|thumb|left|Grandstream HandyTone 502 - HT502]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Grandstream HandyTone 502 - HT502&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Grandstream&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The HT502 is a powerful VoIP router.  The product's inclusion of an integrated high performance NAT router and 10Mbps Ethernet WAN and LAN ports enables a shared broadband connection between multiple ethernet devices.    &lt;br /&gt;
&lt;br /&gt;
In addition to being SIP 2.0 standard compliant, the product supports Universal Plug-in-Play (UPnP), up to 2 SIP account profiles, and advanced telephony features.&lt;br /&gt;
&lt;br /&gt;
Enhanced security&lt;br /&gt;
&lt;br /&gt;
Automated provisioning using symmetric and asymmetric voice&lt;br /&gt;
&lt;br /&gt;
Support for a broad range of popular voice codec&lt;br /&gt;
&lt;br /&gt;
[[Grandstream_HandyTone_502_-_HT502|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Mediatrix 4100 Series==&lt;br /&gt;
&lt;br /&gt;
[[File:Mediatrix4102s.jpg|300px|thumb|left|Mediatrix 4102]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' : Mediatrix  4102S and 4100 Series running DGW 2.0 firmware&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Media5 Corporation&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The Mediatrix® 4100 Series device is a security ready VoIP gateway, connecting up to two analog phones and/or faxes, as well as a PC or a home router to a broadband modem. The Mediatrix 4102 offers security features such as SIP over TLS, SRTP, certificates management, and HTTPS designed to bring enhanced security for the network management, SIP signaling and media transmission aspects.&lt;br /&gt;
&lt;br /&gt;
[[Media5 Mediatrix 4100|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Netgear WGR615V==&lt;br /&gt;
&lt;br /&gt;
[[File:NetgearWGR615V.jpg|300px|thumb|left|Netgear WGR615V]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' WGR615V&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Netgear&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The WGR615V was never sold to directly to the public when it was new but since the model is discontinued, lots of them are being sold.&lt;br /&gt;
It is a wireless (802.11 G) router that happens to have a built-in ATA.&lt;br /&gt;
It is possible to use just the ATA part.&lt;br /&gt;
&lt;br /&gt;
[[Netgear WGR615V|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==OBi110==&lt;br /&gt;
&lt;br /&gt;
[[File:OBi110-ATA.jpg|300px|thumb|left|OBi110]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' OBi 100/110&lt;br /&gt;
&lt;br /&gt;
'''Company:''' OBIHAI Technology Inc&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' With OBi devices you are in control of your communications life. From the OBi's on-board connections as well as via the Internet, you have the power to bridge mobile, fixed line and Internet telephone services. The OBi100 &amp;amp; OBi110 are stand-alone, dedicated devices, built with a high-performance &amp;quot;system on a chip&amp;quot; platform to ensure high-quality voice conversations. Every OBi device has high availability and reliability. It is 'always-on' to make or receive a call. With an OBi device, a computer is not required and a computer does not need to be on to talk on the phone or use the OBi's powerful service bridging features. To get started, all you need is a phone, power and a connection to the Internet.&lt;br /&gt;
&lt;br /&gt;
The OBi110 has one phone port and one line port. Use the OBi110 when you need an analog line connection to a traditional telephone network or service. Think of the OBi110 LINE port as a gateway to a traditional phone service. If you do not have a traditional phone service at home, then the OBi100 is probably the right product to get. &lt;br /&gt;
&lt;br /&gt;
[[OBi 100/110|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Panasonic KX-TGP 550==&lt;br /&gt;
&lt;br /&gt;
[[File:Pana550b.jpg|300px|thumb|left|Panasonic KX-TGP 550]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Panasonic KX-TGP 550&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Panasonic&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Panasonic KX-TGP 550 SIP Cordless Phone System allows you to have up to eight (8) phonenumbers.You can set up in several ways: for example, you can set thephone number for each handset. Or you can group the handsets bygroup setting and restrict the incoming calls receivals to the specifichandsets. Handsets if you need them.&lt;br /&gt;
&lt;br /&gt;
*Support for 3 simultaneous network conversations&lt;br /&gt;
*CODEC: G.711a-law / G.711μ-law / G.722(wideband) / G.729a / G.726(32K)&lt;br /&gt;
*DECT radio technology&lt;br /&gt;
*2.1&amp;quot; Large LCD with white backlight on cordless handset&lt;br /&gt;
*Up to 6 DECT cordless handsets*1&lt;br /&gt;
*Support for up to 8 SIP registrations (e.g. up to 8 DID lines or extensions)&lt;br /&gt;
*Hands-free speaker phone on cordless handset&lt;br /&gt;
*Wall mountable base unit&lt;br /&gt;
&lt;br /&gt;
[[Panasonic KX-TGP 550|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Pirelli DP-L10==&lt;br /&gt;
&lt;br /&gt;
[[File:Pirelli1.jpg|300px|thumb|left|Pirelli DP-L10]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Pirelli DP-L10&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Pirelli&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Pirelli's DualPhone DP-L10 phone combines GSM tri-band capabilities with SIP-based Wireless VoIP via an integrated WLAN 802.11b/g interface, combining cell phone technology with the added advantage of transporting phone calls over the Internet.&lt;br /&gt;
&lt;br /&gt;
The Dual Phone enables mobile phone features such as Internet browsing, e-mail, SMS, and MMS, which can also be used through a fixed-broadband connection, providing the same mobile services with the added benefits of greater bandwidth and cost savings.&lt;br /&gt;
&lt;br /&gt;
[[Pirelli DP-L10|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Polycom SoundStation IP 4000 Conference Phone==&lt;br /&gt;
&lt;br /&gt;
[[File:Polycom-4000-0.gif|300px|thumb|left|Polycom SoundStation IP 4000 Conference Phone]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Polycom SoundStation IP 4000 Conference Phone&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Polycom&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' the SoundStation IP 4000 SIP voice conferencing unit is the answer for organizations that are ready for the&lt;br /&gt;
benefits and versatility of a SIP enabled business. Designed for offices or small to medium sized conference rooms, the SoundStation IP 4000 SIP provides remarkable room coverage. You can speak naturally from up to 10-feet away from a microphone and still be heard clearly on the far end of the call. Need coverage for a larger room? The optional extension microphones offer an increased pickup for larger rooms. Plus, with gated microphone technology, echo and background noise is almost entirely eliminated.&lt;br /&gt;
&lt;br /&gt;
The SoundStation IP 4000 SIP also provides familiar features that are easy to use. The menu driven user interface, viewable on a high-resolution backlit LCD, offers convenient access to business telephony functions you use most including transfer, hold, redial, and conference.&lt;br /&gt;
&lt;br /&gt;
[[Polycom_SoundStation_IP_4000_Conference_Phone|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Polycom SoundPoint IP 501, 550, 650, etc.==&lt;br /&gt;
&lt;br /&gt;
[[File:Polycom501.jpg|258px|thumb|left|Polycom SoundPoint IP 501]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Polycom SoundPoint IP 501, 550, 650, etc.&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Polycom&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The SoundPoint IP series are multi-line (3-6 lines depending on model) Voice over IP telephones that seamlessly integrate with IP PBX and softswitch vendors’ IP solutions. &lt;br /&gt;
&lt;br /&gt;
As protocols develop and standards evolve, it’s easy to update the phone in the field via a software download, thus enabling new features and functionality for the phone and protecting your investment. &lt;br /&gt;
&lt;br /&gt;
Whether you deploy MGCP or SIP standards, Polycom offers a solution that fits all your business communication needs.&lt;br /&gt;
&lt;br /&gt;
[[Polycom_SoundPoint_IP_501|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Siemens Gigaset C450-Ip==&lt;br /&gt;
&lt;br /&gt;
[[File:Siemens_gigaset_c450_IP.jpg|300px|thumb|left|Siemens Gigaset C450-Ip]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Siemens Gigaset C450-Ip&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Siemens&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The Gigaset C450 is an entry phone in the Siemens Gigaset product line, the addition of IP connectivity via a standard Ethernet 10/100 BaseT interface and SIP protocol within a reasonable price bracket, opens large applications where wireless operation and SIP are required.&lt;br /&gt;
The Ethernet connectivity allows the unit to work without a PC.&lt;br /&gt;
&lt;br /&gt;
The dual mode (SIP/PSTN) enables incoming call on legacy interface with existing directory number and safe emergency outgoing calls.&lt;br /&gt;
&lt;br /&gt;
The presentation of the unit with an independent base and a dedicated phone charger/support will simplify cabling. &lt;br /&gt;
&lt;br /&gt;
[[Siemens Gigaset C450-Ip|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==SNOM 320 VoIP Phone==&lt;br /&gt;
&lt;br /&gt;
[[File:Snom320.png|300px|frame|left|Snom 320 VoIP Phone]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Snom 320 VoIP Phone&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Snom&lt;br /&gt;
&lt;br /&gt;
'''Overview:'''Ideal for the office and everyone who spends a lot of time on the phone, the snom 320 is an affordable, yet powerful SIP business phone with built-in, full-duplex speakerphone and three-party conference bridging.&lt;br /&gt;
&lt;br /&gt;
[[SNOM 320|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Snom m3 VoIP Phone==&lt;br /&gt;
&lt;br /&gt;
[[File:Snom_m3.png|300px|thumb|left|Snom m3 VoIP Phone]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Snom m3 VoIP Phone&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Snom&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' The snom m9 is the next generation DECT handheld (CAT-iq) that empowers users with the convenience of wireless communication along with the widely accepted benefits and feature richness of Voice-over-IP telephony. &lt;br /&gt;
&lt;br /&gt;
The snom m9 promises to deliver excellent speech quality through digital and wideband audio (klarVOICE).&lt;br /&gt;
&lt;br /&gt;
By combining professional functions of versatile business communication with the intuitive features of the mobile-carrier world, the snom m9 is ideally suited for professional and private use alike. With features such as hands free mode, calling line identification (CLI) by displaying name, number and image of the caller as well as typical mobile-phone features such as Address Book, Calendar, Calculator and Alarm function, the snom m9 provides the perfect blend of mobility and accessibility.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Snom_m3_VoIP_Phone|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Telco AC-211==&lt;br /&gt;
&lt;br /&gt;
[[File:Ac211n.jpg|300px|thumb|left|Telco AC-211]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Telco AC-211&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Telco&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Telco AC-211 is a SIP ATA supporting two lines and numerous configuration options.  This ATA is most commonly found as the AC-211-SR &amp;amp; AC-211N from the now defunct SunRocket service.  This device works well with voip.ms once configured.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Telco_AC-211|See Configuration Details]]&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Yealink SIP-T28P (VSRF)==&lt;br /&gt;
&lt;br /&gt;
[[File:Yealink-sip-t28p.jpg|300px|thumb|left|Yealink SIP-T28P]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Yealink SIP-T28P&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Yealink&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' Yealink SIP-T28P represents the next generation VoIP phone which designed for the business user who needs rich telephony features, friendly UI and super voice quality. It is equipped with the TI TITAN chipset, offers high definition voice quality through TI voice engine, HD handset, HD speaker and HD codec (G.722).&lt;br /&gt;
&lt;br /&gt;
By the large, high-resolution graphical display, and together with all the 48 keys, SIP-T28P offers an excellent user experience to configure, make calls, express XML browser, etc. Moreover, to avoid problems with unwanted violations of your audio data, Yealink SIP-T28P supports the security standards TLS, SRTP, HTTPS, 802.1x, Open VPN and AES encryption which are necessary to protect against electronic eavesdropping and data theft.&lt;br /&gt;
&lt;br /&gt;
[[Yealink_SIP-T28P|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;br /&gt;
[[Category:Devices]]&lt;br /&gt;
&lt;br /&gt;
==Zycoo ZP502==&lt;br /&gt;
&lt;br /&gt;
[[File:ZP502.jpg|left|Zycoo ZP502]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Product:''' Zycoo ZP502&lt;br /&gt;
&lt;br /&gt;
'''Company:''' Zycoo ZP502&lt;br /&gt;
&lt;br /&gt;
'''Overview:''' ZP502 VoIP Phone is ZYCOO business IP phone terminal which adopts SIP and IAX2 protocols.&lt;br /&gt;
&lt;br /&gt;
With Broadcom solution,compatible with various Platforms such as Asterisk, FreePBX, Broadsoft, Cisco call manager etc.&lt;br /&gt;
&lt;br /&gt;
[[Zycoo ZP502|See Configuration Details]]&lt;br /&gt;
&amp;lt;div style=&amp;quot;width:100%;overflow:hidden;clear:both&amp;quot;&amp;gt;&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/OBi_100/110</id>
		<title>OBi 100/110</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/OBi_100/110"/>
				<updated>2013-03-15T16:04:33Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: Undo revision 5308 by FherNando (talk)&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;[[File:OBi110-ATA.jpg|200px]]&lt;br /&gt;
&lt;br /&gt;
The Obi100 is a 1-phone port ATA adapter that support SIP VoIP services, the OBi100 is perfect for customers who do not have a traditional phone service, yet need similar solution and want the savings and simplicity of using a VoIP service for all their calls. To start configuring your Obi100 you will need to plug it to your router/modem via its Internet port with an Ethernet cable and connect a regular handset phone to its Phone port, then follow the next steps.&lt;br /&gt;
&lt;br /&gt;
== Manual Configuration details ==&lt;br /&gt;
&lt;br /&gt;
'''**NOTE :''' You may use this guide to configure an Obi110 as well.&lt;br /&gt;
&lt;br /&gt;
Dial '''* * * 1''' from the connected phone, to get the IP address of your device. This will be a number similar to 192.168.X.X&lt;br /&gt;
Once you get the IP address, enter it in the URL address bar (http://) of your Internet Browser to get access to the Graphic User Interface of the Obi100.&lt;br /&gt;
If done properly, the following window should appear on your screen:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:ObiLogin.png]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once you get the Authentication Required window you will be prompted for a User Name and Password, the default credentials are: &lt;br /&gt;
&lt;br /&gt;
'''User Name:''' admin&lt;br /&gt;
&lt;br /&gt;
'''Password:''' admin&lt;br /&gt;
&lt;br /&gt;
After this, you should now be able to see the Obi interface. &lt;br /&gt;
Now on the left side of the screen please find the next options and follow the next steps:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Service Providers &amp;gt;&amp;gt; ITSP Profile A &amp;gt;&amp;gt; SIP'''&lt;br /&gt;
&lt;br /&gt;
In this section you can set the server and the port that you wish to register to.&lt;br /&gt;
&lt;br /&gt;
[[File:ObiITSP.png]]&lt;br /&gt;
&lt;br /&gt;
     Please note that in order to change the settings, you need to Uncheck the Default box on the right hand side. &lt;br /&gt;
&lt;br /&gt;
*ProxyServer: atlanta.voip.ms (one of our multiple servers, you can choose the one closer to your location.)&lt;br /&gt;
*ProxyServerPort: 5060&lt;br /&gt;
*RegistrarServer: atlanta.voip.ms (one of our multiple servers, you can choose the one closer to your location.)&lt;br /&gt;
*RegistrarServerPort: 5060&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Service Providers &amp;gt;&amp;gt; ITSP Profile A &amp;gt;&amp;gt; General'''&lt;br /&gt;
&lt;br /&gt;
In this section you can set the Name, protocol and DTMF method to connect through.&lt;br /&gt;
&lt;br /&gt;
[[File:ObiITSPGeneral.png]]&lt;br /&gt;
&lt;br /&gt;
*Name: 100000 (Replace with your 6 digits Main SIP account UserID or Sub Account user name, i.e. 123456 or 123456_sub)&lt;br /&gt;
	&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Voice Services &amp;gt;&amp;gt; SP1 Service'''&lt;br /&gt;
&lt;br /&gt;
In this section you can set your Main account/sub_account credentials like User name and Password. The Main account password by default is the same password as the Customer portal.&lt;br /&gt;
&lt;br /&gt;
[[File:ObiSP1.png]]&lt;br /&gt;
&lt;br /&gt;
*AuthUserName: 100000 (Replace with your 6 digits Main SIP account UserID or Sub Account user name, i.e. 123456 or 123456_sub)&lt;br /&gt;
*AuthPassword: ********* (SIP Account Password)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Checking your Voicemail'''&lt;br /&gt;
&lt;br /&gt;
If you encounter any issues when you try to check your VoiP.MS [[Voicemail]]. Please try the following suggestions. &lt;br /&gt;
&lt;br /&gt;
Try changing your Dial plan. &lt;br /&gt;
Replace the 555 digits in the following lines by the area code of your choice and copy the line, including parenthesis, in the Digitmap field in the ITSP Profile: &lt;br /&gt;
&lt;br /&gt;
Default Dial Plan:&lt;br /&gt;
 ((1xxxxxxxxxx|&amp;lt;1555&amp;gt;[2-9]xxxxxx|&amp;lt;1&amp;gt;[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*]@@.) &lt;br /&gt;
&lt;br /&gt;
Dial Plan to allow you to dial other numbers plus those beginning with * followed by one or more numbers:&lt;br /&gt;
 (1xxxxxxxxxx|&amp;lt;1555&amp;gt;[2-9]xxxxxx|&amp;lt;1&amp;gt;[2-9]xxxxxxxxx|011xx.|xx.|*xx.|(Mipd)|[^*]@@.)&lt;br /&gt;
&lt;br /&gt;
Dial Plan to allow you to dial other number plus *97 and *98 ONLY:&lt;br /&gt;
&lt;br /&gt;
 (1xxxxxxxxxx|&amp;lt;1555&amp;gt;[2-9]xxxxxx|&amp;lt;1&amp;gt;[2-9]xxxxxxxxx|011xx.|xx.|*9[78]|(Mipd)|[^*]@@.)&lt;br /&gt;
&lt;br /&gt;
Also, some clients have been successful by dialing '''**1 and *97''' for line 1 or '''**2 and *97''' for line 2. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
''' ''An additional note regarding Outbound Calling''''' &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
In at least one instance it was necessary to specify a non-default outbound calling route in the Obi110 to be able to place calls using the voip.ms service. The default setting had the Obi110 attempting to place calls using the PSTN port on the device. The relevant setting is:&lt;br /&gt;
&lt;br /&gt;
'''Physical Interfaces &amp;gt;&amp;gt; PHONE Port '''&lt;br /&gt;
*PrimaryLine: (Select from drop-down)&lt;br /&gt;
&lt;br /&gt;
[[File:ObiPhoneport.JPG]]&lt;br /&gt;
&lt;br /&gt;
The default is PSTN. Select SP1 Service if you only have one SIP account configured on the device. Select Trunk Group 1 to have it attempt to place calls using SP1 first, then SP2. Additional Trunk groups can be configured under Voice Services &amp;gt;&amp;gt; Gateways and Trunk Groups.&lt;br /&gt;
&lt;br /&gt;
[[Category:Analog Telephone Adapters]]&lt;br /&gt;
&lt;br /&gt;
== Configuration Using OBi Dashboard ==&lt;br /&gt;
&lt;br /&gt;
I had added my device to the OBitalk network prior to trying the manual configuration details given on this page. I then attempted the manual configuration explained above. I found that after I submitted the changes, the settings would revert back to the default values after a short amount of time (I suspect a configuration mismatch was detected by the OBiTalk network and the previous configuration was automatically restored, but this is just supposition on my part). By configuring the device through the OBitalk dashboard and selecting ''voip.ms'' as the service provider the device was up and working with little effort.&lt;br /&gt;
&lt;br /&gt;
Add your device to the OBitalk service in the OBi Dashboard [http://www.obitalk.com/obinet/]. Instructions for this are included with the obi110 and are not discussed here.&lt;br /&gt;
&lt;br /&gt;
After the obi110 is added, edit the device. You can select '''Service Provider 1''' or '''Service Provider 2''' under the '''Configure Voice Services''' heading. This will take you to a page where you can select ''voip.ms''. Follow the instructions and once you are done the configuration will be downloaded to your obi110.&lt;br /&gt;
&lt;br /&gt;
== 10 Second Delay Reaching voip.ms Voicemail Attendant when dialing *97 or *98 ==&lt;br /&gt;
&lt;br /&gt;
The Obi 100, 110 and 202 devices have non-configurable 'short' and 'long' delays if a dialed sequence does not match a digitmap.  So you may have a 10 second delay when you dial into your voip.ms voicemail because of the built-in 'long' delay. This can be resolved in a couple of ways. Simply dial a # sign after you dial *97 or *98. Or include literals in your digitmap under the Service Provider / ITSP profile A or B / General / digitmap.  Here is an example digitmap with a *97 literal included:&lt;br /&gt;
&lt;br /&gt;
(1xxxxxxxxxx|&amp;lt;1&amp;gt;[2-9]xxxxxxxxx|011xx.|xx.|*xx.|'*97'|(Mipd)|[^*#]@@.)&lt;br /&gt;
&lt;br /&gt;
The literal in the example is '*97'. You could also add a literal for '*98'.&lt;br /&gt;
&lt;br /&gt;
Then when you dial *97, the device immediately sends it instead of waiting 10 seconds.&lt;br /&gt;
&lt;br /&gt;
Read more on digitmaps under the topic Digit Map Configuration in the Obi Device Admin Guide.&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

	<entry>
		<id>https://wiki.voip.ms/article/OBi_100/110</id>
		<title>OBi 100/110</title>
		<link rel="alternate" type="text/html" href="https://wiki.voip.ms/article/OBi_100/110"/>
				<updated>2013-03-15T15:59:31Z</updated>
		
		<summary type="html">&lt;p&gt;FherNando: Reverted edits by Neocypher (talk) to last revision by Alan&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;[[File:OBi110-ATA.jpg|200px]]&lt;br /&gt;
&lt;br /&gt;
The Obi100 is a 1-phone port ATA adapter that support SIP VoIP services, the OBi100 is perfect for customers who do not have a traditional phone service and want the savings and simplicity of using a VoIP service for all their calls. To start configuring your Obi100 you will need to plug it to your router/modem and connect a regular handset and follow the next steps.&lt;br /&gt;
&lt;br /&gt;
== Manual Configuration details ==&lt;br /&gt;
&lt;br /&gt;
Dial ***1 from the connected phone, to get the IP address of your device.&lt;br /&gt;
Once you get the IP address, enter it in the address bar of your Internet Browser to get access to the Graphic User Interface.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:ObiLogin.png]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once you could see the Authentication Required window you will be prompted for a User Name and Password, the default credentials are: &lt;br /&gt;
&lt;br /&gt;
'''User Name:''' admin&lt;br /&gt;
&lt;br /&gt;
'''Password:''' admin&lt;br /&gt;
&lt;br /&gt;
When you had entered this you will be able to see the Obi interface, now at the left side of the screen please find the next options and follow the next steps:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Service Providers &amp;gt;&amp;gt; ITSP Profile A &amp;gt;&amp;gt; SIP'''&lt;br /&gt;
&lt;br /&gt;
In this section you could set the server and the port that you wish to register to.&lt;br /&gt;
&lt;br /&gt;
[[File:ObiITSP.png]]&lt;br /&gt;
&lt;br /&gt;
     Please note that in order to change the settings, you need to Uncheck the Default box on the right hand side. &lt;br /&gt;
&lt;br /&gt;
*ProxyServer: atlanta.voip.ms (one of our multiple servers)&lt;br /&gt;
*ProxyServerPort: 5060&lt;br /&gt;
*RegistrarServer: atlanta.voip.ms (one of our multiple servers)&lt;br /&gt;
*RegistrarServerPort: 5060&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Service Providers &amp;gt;&amp;gt; ITSP Profile A &amp;gt;&amp;gt; General'''&lt;br /&gt;
&lt;br /&gt;
In this section you could set the Name, protocol and DTMF method to connect through.&lt;br /&gt;
&lt;br /&gt;
[[File:ObiITSPGeneral.png]]&lt;br /&gt;
&lt;br /&gt;
*Name: 100000 (Replace with your 6 digits UserID or sub account user name, i.e. 123456 or 123456_sub)&lt;br /&gt;
	&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
'''Voice Services &amp;gt;&amp;gt; SP1 Service'''&lt;br /&gt;
&lt;br /&gt;
In this section you could set your account/sub_account credentials as User name and Password. Any time you wish to confirm your voip.ms credentials you could refer to the next link: https://www.voip.ms/m/samples/voxalot.php&lt;br /&gt;
&lt;br /&gt;
[[File:ObiSP1.png]]&lt;br /&gt;
&lt;br /&gt;
*AuthUserName: 100000 (Replace with your 6 digits UserID or sub account user name, i.e. 123456 or 123456_sub)&lt;br /&gt;
*AuthPassword: ********* (Account Password)&lt;br /&gt;
&lt;br /&gt;
'''Note:''' &lt;br /&gt;
If your VoIP.ms has sub-account(s) you may need to enter that number, e.g. 100000_1, for Name and AuthUserName.&lt;br /&gt;
&lt;br /&gt;
'''Checking your Voicemail'''&lt;br /&gt;
&lt;br /&gt;
If you encounter any issues when you try to check your VoiP.MS [[Voicemail]]. Please try the following suggestions. &lt;br /&gt;
&lt;br /&gt;
Try changing your Dial plan. &lt;br /&gt;
Replace the 555 digits in the following lines by the area code of your choice and copy the line, including parenthesis, in the Digitmap field in the ITSP Profile: &lt;br /&gt;
&lt;br /&gt;
Default Dial Plan:&lt;br /&gt;
 ((1xxxxxxxxxx|&amp;lt;1555&amp;gt;[2-9]xxxxxx|&amp;lt;1&amp;gt;[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*]@@.) &lt;br /&gt;
&lt;br /&gt;
Dial Plan to allow you to dial other numbers plus those beginning with * followed by one or more numbers:&lt;br /&gt;
 (1xxxxxxxxxx|&amp;lt;1555&amp;gt;[2-9]xxxxxx|&amp;lt;1&amp;gt;[2-9]xxxxxxxxx|011xx.|xx.|*xx.|(Mipd)|[^*]@@.)&lt;br /&gt;
&lt;br /&gt;
Dial Plan to allow you to dial other number plus *97 and *98 ONLY:&lt;br /&gt;
&lt;br /&gt;
 (1xxxxxxxxxx|&amp;lt;1555&amp;gt;[2-9]xxxxxx|&amp;lt;1&amp;gt;[2-9]xxxxxxxxx|011xx.|xx.|*9[78]|(Mipd)|[^*]@@.)&lt;br /&gt;
&lt;br /&gt;
Also, some clients have been successful by dialing '''**1 and *97''' for line 1 or '''**2 and *97''' for line 2. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
''' ''An additional note regarding Outbound Calling''''' &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
In at least one instance it was necessary to specify a non-default outbound calling route in the Obi110 to be able to place calls using the voip.ms service. The default setting had the Obi110 attempting to place calls using the PSTN port on the device. The relevant setting is:&lt;br /&gt;
&lt;br /&gt;
'''Physical Interfaces &amp;gt;&amp;gt; PHONE Port '''&lt;br /&gt;
*PrimaryLine: (Select from drop-down)&lt;br /&gt;
&lt;br /&gt;
[[File:ObiPhoneport.JPG]]&lt;br /&gt;
&lt;br /&gt;
The default is PSTN. Select SP1 Service if you only have one SIP account configured on the device. Select Trunk Group 1 to have it attempt to place calls using SP1 first, then SP2. Additional Trunk groups can be configured under Voice Services &amp;gt;&amp;gt; Gateways and Trunk Groups.&lt;br /&gt;
&lt;br /&gt;
[[Category:Analog Telephone Adapters]]&lt;br /&gt;
&lt;br /&gt;
== Configuration Using OBi Dashboard ==&lt;br /&gt;
&lt;br /&gt;
I had added my device to the OBitalk network prior to trying the manual configuration details given on this page. I then attempted the manual configuration explained above. I found that after I submitted the changes, the settings would revert back to the default values after a short amount of time (I suspect a configuration mismatch was detected by the OBiTalk network and the previous configuration was automatically restored, but this is just supposition on my part). By configuring the device through the OBitalk dashboard and selecting ''voip.ms'' as the service provider the device was up and working with little effort.&lt;br /&gt;
&lt;br /&gt;
Add your device to the OBitalk service in the OBi Dashboard [http://www.obitalk.com/obinet/]. Instructions for this are included with the obi110 and are not discussed here.&lt;br /&gt;
&lt;br /&gt;
After the obi110 is added, edit the device. You can select '''Service Provider 1''' or '''Service Provider 2''' under the '''Configure Voice Services''' heading. This will take you to a page where you can select ''voip.ms''. Follow the instructions and once you are done the configuration will be downloaded to your obi110.&lt;br /&gt;
&lt;br /&gt;
== 10 Second Delay Reaching voip.ms Voicemail Attendant when dialing *97 or *98 ==&lt;br /&gt;
&lt;br /&gt;
The Obi 100, 110 and 202 devices have non-configurable 'short' and 'long' delays if a dialed sequence does not match a digitmap.  So you may have a 10 second delay when you dial into your voip.ms voicemail because of the built-in 'long' delay. This can be resolved in a couple of ways. Simply dial a # sign after you dial *97 or *98. Or include literals in your digitmap under the Service Provider / ITSP profile A or B / General / digitmap.  Here is an example digitmap with a *97 literal included:&lt;br /&gt;
&lt;br /&gt;
(1xxxxxxxxxx|&amp;lt;1&amp;gt;[2-9]xxxxxxxxx|011xx.|xx.|*xx.|'*97'|(Mipd)|[^*#]@@.)&lt;br /&gt;
&lt;br /&gt;
The literal in the example is '*97'. You could also add a literal for '*98'.&lt;br /&gt;
&lt;br /&gt;
Then when you dial *97, the device immediately sends it instead of waiting 10 seconds.&lt;br /&gt;
&lt;br /&gt;
Read more on digitmaps under the topic Digit Map Configuration in the Obi Device Admin Guide.&lt;/div&gt;</summary>
		<author><name>FherNando</name></author>	</entry>

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